Executive-Facility Management Services

As an Executive in Facility Management Services at StayVista in Jaipur, you will play a crucial role in overseeing guest experiences, property readiness, and on-site staff, including housekeeping, cooks, butlers, security, and gardeners. Your responsibilities will involve managing daily operations, maintenance, inventory, and adherence to SOPs while also focusing on resolving guest concerns and coordinating with stakeholders. Additionally, you will be responsible for budgeting, financial oversight, and implementing guest delight programs to ensure exceptional service and operational efficiency. To excel in this role, you should have a minimum of 2 years of experience in hospitality or guest services with a strong focus on operations and guest satisfaction. You must demonstrate the ability to effectively manage housekeeping, maintenance, and support staff, as well as coordinate with AMC vendors, OEMs, and technicians for timely repairs and inspections. Proficiency in SOP implementation, inventory management, and financial oversight is essential. Knowledge of relevant statutory regulations related to fire and electrical safety is also required. Your success in this position will be measured by key metrics such as Guest Satisfaction Score (based on direct and OTA feedback), Staff Efficiency & Adherence to SOPs, Property Maintenance & Cleanliness Score, Timeliness in Issue Resolution, and Inventory & Asset Management Accuracy. At StayVista, we value individuals who embody our core values, known as CURATER: - Curious: where curiosity fuels innovation - User-Centric: anticipating the needs of stakeholders and exceeding expectations - Resourceful: creatively optimizing resources with solutions that elevate experiences - Aspire: committed to continuous learning and growth - Trust: working in a transparent, reliable, and fair environment - Enjoy: believing in having fun while building something extraordinary In addition to the core values, we seek candidates with strong business acumen, change management skills, leadership qualities, customer-centric mindset, teamwork spirit, result orientation, planning and organizing capabilities, and effective communication skills. If you are passionate about delivering exceptional service, driving operational excellence, and fostering a collaborative work environment, we invite you to join our team at StayVista. Join us in creating unforgettable stays and becoming the most loved hospitality brand in India!,