51 Guest Services Jobs

Job Title: Food and Beverage Associate - Bar Captain Reports to: Food and Beverage Manager/Supervisor Department: Food and Beverage Location: Gokulam Park at Coimbatore Job Summary: A Bar Captain is responsible for overseeing all bar operations, ensuring smooth functioning, excellent customer service, and managing bar staff and resources. They ensure guests have a pleasant experience, handle customer issues, maintain the bar's cleanliness, and manage inventory. Operations Management: Planning, organizing, and controlling bar operations. Staff Supervision: Overseeing bar staff, including bartenders, and providing training. Customer Service: Greeting guests, ensuring satisfaction, and resolving complaints. Inventory Management: Managing alcohol and other bar supplies, restocking, and anticipating needs. Hygiene and Safety: Maintaining a clean and sanitary bar environment, adhering to safety regulations, and reporting any issues. Financial Management: Handling cash, balancing drawers, preparing end-of-day reports, and ensuring proper payment processing. Service Standards: Ensuring all drinks are prepared and served according to standard recipes, and that guests are serviced promptly. Product Knowledge: Having a good knowledge of the bar's beverages, including wines, beers, and other alcoholic drinks, to provide recommendations. Staff Development: Identifying training needs, coaching, and mentoring bar staff. Safety and Security: Ensuring a safe and enjoyable environment for customers and staff, including verifying customer age. In essence, the Bar Captain acts as a leader within the bar environment, ensuring smooth operations, high-quality service, and a positive guest experience. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 4 years (Required) Work Location: In person Application Deadline: 06/11/2025 Expected Start Date: 06/10/2025

We are seeking a skilled and passionate Mushroom Grower Trainer to join our skill development training program Qualifications and Skills Education : Bachelor’s degree or diploma in Agriculture, Horticulture, Botany, or a related field. A master’s degree is a plus. Experience : Minimum of 3-5 years of hands-on experience in mushroom cultivation or related agricultural practices. Prior experience in training, teaching, or capacity building, preferably in rural or agricultural settings. Technical Skills : In-depth knowledge of mushroom cultivation techniques, including spawn production, substrate preparation, and disease management. Familiarity with organic farming practices and sustainable agriculture. Soft Skills : Excellent communication and presentation skills, with the ability to simplify complex concepts for diverse audiences. Strong interpersonal skills to engage with trainees from varied backgrounds. Patience, adaptability, and a passion for empowering others through skill development. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Experience: Teaching: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Company Description Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world. Job Description What you will be doing: Reporting to the Manager, Front Office, responsibilities and essential job functions include but are not limited to the following: Demonstrating Reception, Concierge, and Operator standards of Service & Operational Procedures in all interactions and comply with all brand, hotel and departmental policies and procedures Must comply with most current Accor and Sofitel standards Have a complete working knowledge of all applicable systems, machines, and devices Be a driving force for the brand loyalty program. Enroll new ALL loyalty members and update guest ALL profiles. Upon check-in any guest without an ALL membership must be asked if they are a member, celebrating loyalty and if not member, subsequently offered enrollment Adhere to and promote the Company’s Health & Safety policies to ensure a safe work environment and be knowledgeable about all safety & emergency procedures Be able to handle promptly and effectively any queries arising from guests including in-room dining order taking. Following up with guests as needed within 20 minutes. Make and/or modify any hotel, restaurant, tour, and transportation reservations. Enter into respective computer software Maintain, monitor, and ensure all requests are logged and responded to in the computer system, Opera and common inboxes among other systems Maintain knowledge of hotel amenities and services, hotel features, hours of operation, and hotel layout including room types, rates and descriptions Maintain knowledge with the hotels rooming procedure and assist as needed, ensuring all guests are escorted to their room/suite and full hotel tour is conducted Provide information about hotel services/Promote internal outlets (Restaurants, etc.), provide accurate knowledge of local area and attractions Use vendors specified by Sofitel Washington D.C. Lafayette Square (car service, florist, water taxi, city tour, etc.). Maintain reservation files, for reservation changes, cancellations, billing, upgrading, etc. for all guests Responsible for charging no-show fees and late cancellation fees and re-imbursement of no-show fees Request internet booking codes for negotiated accounts promo codes from Distribution Services at GRC and communicate these to the clients Prepare arrival and amenity reports. Research database for upcoming arrivals, check preferences, comments and stays for each repeat guest Check and audit daily arrivals (possible duplicate reservations) – daily arrivals report to make sure billing is set up accurately, to set up routing and to input special request codes Organize package elements based on arrivals Reservations entered on report – ensuring billing is set up accurately, checking for duplicates, copy rate code descriptions Ensure proper billing instructions are setup, transfers, direct billing and third party payments are arranged accordingly, and process advance deposits Maintain knowledge of current hotel selling strategies, room promotions and packages Upsell reservations at all points of the reservations and check in process. Ensure all arriving guests provide a valid method of payment; all in-house guests are to have an authorized method of payment on file Communicate VIP arrivals to designated ambassadors for escort and delivery of amenities Assign rooms in the property management system and follow through on designated requirements Monitor online check-in and pre-checked-in requests. Coordinate room readiness with Housekeeping, pre-register guests and prepare room keys for guests’ arrival. Process check-in of all hotel and group guests according to established procedures and standards Communicate services and amenities included in packages to guests on packages Complete check-out for all hotel and group guests according to established procedures and standards. Encourage folios to be sent electronically Assist with bell and / or door coverage, luggage storage and retrieval when needed. Other duties as required. Qualifications Your experience and skills include: Previous front office and/or reservations experience is an asset Detail-oriented and numerical aptitude Knowledge of Property Manager systems (Opera) an asset Must be able to work flexible schedules including weekends and holidays The ability to work with little or no supervision is required. Positive and team-oriented Passion for guest service Excellent interpersonal skills Excellent written and verbal communication skills Highly organized, results-oriented, work well under pressure

Pass Code Hospitality is Hiring for Hostess / GRE for Mumbai location, Interested Candidates kindly mail their CV to [email protected] or WhatsApp on 8108501202 Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Rotational shift Work Location: In person

Key Responsibilities: Guest Service & Experience Greet guests in a courteous and professional manner. Take orders and ensure timely service and guest satisfaction. Handle guest complaints and feedback efficiently and professionally. Ensure all guests receive personalized and attentive service. Team Supervision & Coordination Supervise waitstaff and assign duties and table sections. Train and guide junior staff on service standards, etiquette, and food knowledge. Conduct daily briefings to communicate menu changes, specials, and service instructions. Monitor grooming, discipline, and conduct of team members. Operations & Floor Management Ensure the dining area is clean, well-set, and properly maintained before, during, and after service. Coordinate with the kitchen for timely food delivery and special requests. Maintain a smooth workflow between kitchen and service areas. Supervise table settings, food presentation, and clearance operations. Sales & Upselling Promote menu items, beverages, and specials to enhance guest experience and revenue. Suggest wine pairings and upsell premium products when appropriate. Monitor and control wastage, breakage, and inventory usage. Cash & Billing Check and verify guest bills before presenting. Ensure proper cash/card transactions and billing accuracy. Assist in closing checks and end-of-day cash handling if required. Compliance & Safety Ensure adherence to hygiene, safety, and sanitation standards. Skills & Qualifications: Diploma or degree in Hotel Management or equivalent. 2+ years of experience in F&B service, with at least 1 year in a supervisory role. Strong leadership and interpersonal skills. Good communication skills in English (and local language, if applicable). Knowledge of food, beverages, and service etiquette. Ability to handle pressure and multitask in a fast-paced environment. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Work Location: In person

Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Guest Service Associate - Front Office : Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships whilst promoting the company culture and values. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Guest Service Associate - Front Office : Experience in front office beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks assigned Personal integrity, with the ability to work in an environment that demands excellence Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As the one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com. INDHOTEL

Company Description Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world. Job Description What you will be doing: Reporting to the Manager, Front Office, responsibilities and essential job functions include but are not limited to the following: Demonstrating Reception, Concierge, and Operator standards of Service & Operational Procedures in all interactions and comply with all brand, hotel and departmental policies and procedures Must comply with most current Accor and Sofitel standards Have a complete working knowledge of all applicable systems, machines, and devices Be a driving force for the brand loyalty program. Enroll new ALL loyalty members and update guest ALL profiles. Upon check-in any guest without an ALL membership must be asked if they are a member, celebrating loyalty and if not member, subsequently offered enrollment Adhere to and promote the Company’s Health & Safety policies to ensure a safe work environment and be knowledgeable about all safety & emergency procedures Be able to handle promptly and effectively any queries arising from guests including in-room dining order taking. Following up with guests as needed within 20 minutes. Make and/or modify any hotel, restaurant, tour, and transportation reservations. Enter into respective computer software Maintain, monitor, and ensure all requests are logged and responded to in the computer system, Opera and common inboxes among other systems Maintain knowledge of hotel amenities and services, hotel features, hours of operation, and hotel layout including room types, rates and descriptions Maintain knowledge with the hotels rooming procedure and assist as needed, ensuring all guests are escorted to their room/suite and full hotel tour is conducted Provide information about hotel services/Promote internal outlets (Restaurants, etc.), provide accurate knowledge of local area and attractions Use vendors specified by Sofitel Washington D.C. Lafayette Square (car service, florist, water taxi, city tour, etc.). Maintain reservation files, for reservation changes, cancellations, billing, upgrading, etc. for all guests Responsible for charging no-show fees and late cancellation fees and re-imbursement of no-show fees Request internet booking codes for negotiated accounts promo codes from Distribution Services at GRC and communicate these to the clients Prepare arrival and amenity reports. Research database for upcoming arrivals, check preferences, comments and stays for each repeat guest Check and audit daily arrivals (possible duplicate reservations) – daily arrivals report to make sure billing is set up accurately, to set up routing and to input special request codes Organize package elements based on arrivals Reservations entered on report – ensuring billing is set up accurately, checking for duplicates, copy rate code descriptions Ensure proper billing instructions are setup, transfers, direct billing and third party payments are arranged accordingly, and process advance deposits Maintain knowledge of current hotel selling strategies, room promotions and packages Upsell reservations at all points of the reservations and check in process. Ensure all arriving guests provide a valid method of payment; all in-house guests are to have an authorized method of payment on file Communicate VIP arrivals to designated ambassadors for escort and delivery of amenities Assign rooms in the property management system and follow through on designated requirements Monitor online check-in and pre-checked-in requests. Coordinate room readiness with Housekeeping, pre-register guests and prepare room keys for guests’ arrival. Process check-in of all hotel and group guests according to established procedures and standards Communicate services and amenities included in packages to guests on packages Complete check-out for all hotel and group guests according to established procedures and standards. Encourage folios to be sent electronically Assist with bell and / or door coverage, luggage storage and retrieval when needed. Other duties as required. Qualifications Your experience and skills include: Previous front office and/or reservations experience is an asset Detail-oriented and numerical aptitude Knowledge of Property Manager systems (Opera) an asset Must be able to work flexible schedules including weekends and holidays The ability to work with little or no supervision is required. Positive and team-oriented Passion for guest service Excellent interpersonal skills Excellent written and verbal communication skills Highly organized, results-oriented, work well under pressure

Our company is looking for a Food and Beverage Executive to join our team. Responsibilities: Manage guest queries in a timely and efficient manner; Represent needs of the team; Ensure compliance of brand standards; Be environmentally aware; Assist Food and Beverage management with achieving financial targets; Assist Food and Beverage management with training and development of team members; Assist with annual and mid-year appraisals with team members under your responsibility; Supervise Food and Beverage Outlet operations; Communicate and delegate tasks to the team; Assist other departments wherever necessary and maintain good working relationships; Comply with hotel security, fire regulations and all health and safety legislation. Requirements: Previous Food and Beverage experience; Positive attitude; Ability to work on own or in teams; Commitment to delivering a high level of customer service; Good Communication Skills; Flexibility to respond to a range of different work situations. Job Type: Full-time Benefits: Food provided Paid sick time Paid time off Schedule: Day shift Experience: total work: 4 years (Preferred) Work Location: In person

Sure! Here's a professional Job Description for a Cluster Reservation Executive at IHG – Holiday Inn Express , tailored to reflect the IHG brand standards and Holiday Inn Express's service style: Job Title: Cluster Reservation Executive Department: Reservations Location: Cluster Role (Multiple Holiday Inn Express Properties) Reports To: Cluster Revenue Manager / Reservations Manager Brand: IHG – Holiday Inn Express Job Purpose: To efficiently manage the reservations function across multiple Holiday Inn Express hotels in the cluster, ensuring maximum revenue generation, seamless guest booking experience, and accurate data entry while adhering to IHG’s brand standards and reservation SOPs. Key Responsibilities: Reservation Management: Handle individual, group, and corporate reservations across the assigned cluster of hotels. Respond promptly to guest and client enquiries via phone, email, and third-party platforms. Ensure accurate recording of all reservation details in the OASIS (Opera/Concerto). Monitor daily reservations and ensure availability is optimized based on forecast and occupancy levels. Coordinate with sales, front office, and revenue teams to manage room inventory. Revenue & Rate Optimization: Support revenue management by upselling premium room categories and promoting value-added packages. Ensure rate parity across all booking channels (IHG.com, OTAs, GDS, etc.). Follow IHG’s Best Price Guarantee guidelines and rate setup procedures. Assist in implementing promotions and packages under direction from the Revenue Manager. Customer Experience: Deliver exceptional guest service in line with Holiday Inn Express's brand values – Smart, Simple, Spot On . Manage guest preferences, loyalty member recognition, and special requests. Handle complaints or booking issues proactively and escalate when necessary. Reporting & Compliance: Maintain accurate records of bookings, cancellations, and no-shows. Prepare daily/weekly/monthly reservation reports and communicate key trends. Ensure adherence to IHG data privacy policies and GDPR requirements. Key Skills & Competencies: Excellent communication and interpersonal skills Strong organizational and multitasking abilities Knowledge of OASIS , Concerto, and reservation portals (IHG Merlin, OTAs) Understanding of revenue management principles Attention to detail with a focus on accuracy Customer-centric mindset Qualification & Experience: Minimum 1–3 years of experience in a hotel reservation or front office role (preferably in a cluster setup) Prior experience in an IHG property or with Holiday Inn Express brand is an advantage Bachelor's degree in Hotel Management or related field preferred What We Offer: 5-day working week Duty meals provided Access to IHG Learning & Development tools Opportunity to grow within IHG’s global network IHG employee benefits & discount programs Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Job Summary: We are looking for a vibrant and customer-focused Cocktail Server to take drink orders, serve beverages, and engage guests with a warm and friendly attitude. The ideal candidate will be skilled in providing excellent service, recommending drinks, and maintaining a lively yet professional atmosphere in the bar or lounge area. Key Responsibilities: Greet guests and guide them to available seating if required. Take accurate drink and food orders from guests and communicate with the bar and kitchen. Serve alcoholic and non-alcoholic beverages efficiently and professionally. Engage with guests in a friendly and courteous manner, ensuring a welcoming atmosphere. Upsell drinks, bottle service, or signature cocktails when appropriate. Monitor guest satisfaction and handle any concerns or requests promptly. Maintain cleanliness of tables, trays, and the general lounge/bar area. Adhere to responsible alcohol service and all safety and hygiene standards. Requirements: Previous experience in a bar, lounge, or hospitality environment preferred. Good communication and interpersonal skills. Pleasant appearance and confident attitude. Ability to multitask and work in a fast-paced environment. Flexibility to work evenings, weekends, and holidays. Knowledge of basic cocktails and bar menu items is a plus. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Food provided Paid sick time Paid time off Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Language: Englis,Hindi (Required) Work Location: In person Application Deadline: 25/06/2025 Expected Start Date: 25/06/2025

Know how to run a floor, lead a team, and keep guests smiling? We want a sharp Restaurant Captain to take charge at our Bandra Outlet of Bombay Taco Co (we serve Mexican food with a Desi Twist)(6-day a week action & Free food come with the job). Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Application Question(s): Stays within commuting distance to Bandra Language: English (Required) Work Location: In person

Responsibilities Greet guests upon arrival and departure with a friendly and professional demeanor Handle guest inquiries, requests, and complaints promptly and courteously Provide information about hotel facilities, services, and local attractions Operate the front desk efficiently, including managing reservations and room assignments Utilize phone systems to handle incoming calls and messages Maintain a clean and organized lobby area Greets guests upon arrival, providing a warm and professional welcome, often handling check-in procedures. Experience Previous experience in a front desk or guest service role is preferred Strong customer service skills with the ability to handle various guest situations tactfully Multilingual or bilingual abilities are a plus Managing Guest Records Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person

Position Title: Guest Relations Executive Location: Goa Reports To: Spa Manager / Operations Manager Key Responsibilities: Guest Interaction: Greet and welcome guests upon arrival, ensuring a positive first impression. Assist guests with inquiries about spa services, treatments, and products. Provide guests with detailed information about the spa's facilities, policies, and offerings. Customer Service: Handle guest requests, concerns, and complaints in a timely and professional manner, ensuring satisfaction. Follow up with guests post-treatment to gather feedback and ensure they had a pleasant experience. Maintain a calm and friendly demeanor even in high-pressure situations. Booking & Reservations: Manage appointment bookings and reservations for spa treatments, ensuring accurate scheduling. Assist guests in selecting appropriate services based on their preferences and needs. Process payments and handle guest transactions in accordance with company protocols. Guest Experience Enhancement: Ensure the spa environment is welcoming, clean, and organized at all times. Suggest enhancements or upgrades to guests (such as additional treatments, products, or packages). Offer personalized recommendations to guests based on their preferences and past visits. Administrative Tasks: Maintain accurate guest records, including preferences and past treatments. Assist with marketing or promotional activities to attract new guests. Ensure all front desk operations are carried out smoothly and in compliance with company standards. Collaboration: Work closely with other spa team members (therapists, technicians, etc.) to ensure a seamless guest experience. Assist with training new staff members on guest relations procedures. Upselling & Retail: Promote and sell spa retail products (oils, skincare, etc.) that complement the services offered. Actively contribute to the spa's revenue targets by suggesting add-on services and packages. Key Skills & Qualifications: Strong interpersonal and communication skills. Customer-focused with a passion for providing an outstanding guest experience. Ability to multitask and handle different tasks simultaneously. Experience in the hospitality, wellness, or spa industry is a plus. Knowledge of spa services and wellness treatments preferred. Basic computer and reservation system proficiency. Personal Traits: Friendly, professional, and approachable. Detail-oriented and organized. Calm under pressure with the ability to think quickly on your feet. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Paid sick time Schedule: Rotational shift Experience: total work: 1 year (Preferred) Work Location: In person

ABOUT THE COMPANY : https://flockcoliving.com/ JOB TITLE : Guest Relation Executive Experience: 5 months + Location : Gurugram Company Overview: Flock Coliving is revolutionizing the concept of coliving space in Gurugram, offering premium accommodations in the city's most sought-after localities. With a portfolio of multiple properties strategically located near major corporate offices, commercial centers, educational institutions, and entertainment hubs, we provide a seamless living experience that blends convenience, comfort, and community. Responsibilities: Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily Ensure compliance with health and quality standards Requirements and skills: Proven experience as a Guest Relations Officer Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Excellent organizational and time-management skills Job Type: Full-time Pay: ₹15,000.00 - ₹32,000.00 per month Education: Bachelor's (Required) Experience: Guest relations: 1 year (Required) Language: English (Required) Work Location: In person

You have heard the line before – “our people are our most valuable asset” - well you’d better believe it! Do you want to make a real difference to our team, identifying and developing existing talent? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the service our team provides You are a passionate advocate of how the delivery of brilliant Human Resources support can add true value to an organization, and you’re someone who genuinely believes in the wider business benefits it can bring to a company and the team. As Human Resources Executive, you will join a team that is obsessive about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Human Resources Executive: Ensures the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution Develops and implements plans where human resources initiatives & hotel targets are achieved Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance Owner of the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance Builds and maintains effective working relationships with all key stakeholders and business partners Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Human Resources Executive: Proven experience in HR with strong problem-solving capabilities Excellent leadership skills with a hands-on approach and lead-by-example work style Commitment to exceptional guest service with a passion for the hospitality industry Ability to find creative solutions, offering advice and recommendations Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experienced in using IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at [email protected] INDMANAGE

AREAS OF RESPONSIBILITY § To be alert at all times and guard any area entrusted to their care § To inspect/ frisk all employees and check their belongings while entering or leaving the Hotel premises § To ensure that employees swipe/ punch their time cards while entering and leaving the hotel premises § To report any deviations to the supervisor immediately § To follow the key issue procedure while issuing keys to employees, and record the same as prescribed § To ensure that no visitor is permitted entry through the employee entrance without proper checking and a visitors pass § To ensure that no tangible item leaves the Hotel premises without a valid gate pass § To check all material entering the hotel through the receiving entrance and ensure proper check and record is maintained § To patrol the property as and when assigned to do so, by covering all areas with a vigilant eye. § To assist guests when entering or leaving the hotel § To handle guest queries and complaints in a polite and efficient manner § In case of a fire emergency, to follow the prescribed procedure in ensuring the safety of all guests, guest belongings and all Hotel employees § Similarly to follow prescribed procedures in handling other emergencies § To carry out any duties assigned by the Security Supervisor/ Security Officer § To adhere to strict grooming and hygiene standards § To consciously and continuously strive to better his/her skills and increase his/her knowledge Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations § Gives personal attention, takes personal responsibility and uses teamwork when providing guest service and experience § Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems § Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis § Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction § Performs other duties required to provide the service brand behavior and genuine hospitality Adheres to hotel policies and procedures: § Attends work on time as scheduled § Follows hotel grooming and hygiene standards § Minimises safety hazards by following all safety rules and procedures § Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance § Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position § Maintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climate § At all time projects a favourable image of Brand to the public INDHEADOFFICE

§ Ensure hotel is patrolled on a regular basis. § Ensures all hotel entrances are locked and unlocked as per hotel policy. § Maintains hotel key management procedures, and ensures that all keys are accounted for. § Closes down food and beverage outlets each night. § Ensures all meeting and exhibition rooms are secured. § Completes daily security log, including pertinent information from the shift. § Orients employees to the department and hotel and provides on-the-job training on job responsibilities. § Prioritises and assigns work. § Provides feedback to the employee and Department Manager on the employee’s work performance of job responsibilities. § Gives personal attention, takes personal responsibility and uses teamwork when providing guest service and experience § Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems § Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis § Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction § Performs other duties required to provide the service brand behavior and genuine hospitality § Ensure that all employees follow safety rules and procedures. § Takes corrective action where required to improve safety of the work areas. § Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance. § Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position. § Maintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climate. § At all time projects a favourable image of Brand to the public. REQUIREMENTS § Minimum of one - three years work experience in the hotel industry in Security § Minimum one year supervisory experience preferred § High School Degree required, Bachelor’s degree preferred § Able to resolve conflicts guests, supervisor and employee § Able to collaborate effectively with other hotel employees and managers to ensure teamwork § Advance knowledge of local security regulations § Excellent organizational skills § Good oral and written communication skills INDHOTEL

Do you have an appetite to deliver first class service and are passionate about all things Food & Beverage? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are the final piece of the puzzle, they are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests. As Guest Service Associate, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Guest Service Associate: Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships whilst promoting the company culture and values. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Guest Service Associate: Experience in food & beverage service beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks assigned Personal integrity, with the ability to work in an environment that demands excellence Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at [email protected] INDFOH

Job Title: Receptionist location- kammanahalli, Bengaluru-560008 No. of working days - 6 Shift timings 9:30-6:30pm Experience : 1 to 2 year Apply via whatsapp : 92661 10079 Job Description: We are looking for a friendly and professional individual to join our front office team. Responsibilities include greeting guests, managing reservations, seating customers, taking phone calls, and ensuring a positive guest experience from arrival to departure. Key Requirements: Excellent communication and customer service skills Neat appearance and a welcoming attitude Ability to work in a fast-paced environment Candidate should have experience in handling & maintaining office. Knowledge in handling computer like emails, attendance/leave record maintaining. Basic knowledge of POS systems is a plus Regards Manisha Job Type: Full-time Pay: ₹22,000.00 - ₹24,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Experience: Front desk: 1 year (Required) Work Location: In person

Job Id: R0000392632 About us: Target is one of the world’s most recognized brands and one of America’s leading retailers. Target’s Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we’re looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyze both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams. A role in Fulfillment & Last Mile means creating industry leading intelligence solutions to drive best in class omnichannel guest experiences at the lowest cost to Target. You might focus on enabling the future fulfillment operating model, optimizing inventory management, driving defect resolution for guest promise and cost improvements or leveraging deep business insights and analytics to propel Target’s Supply Chain. As a network steward, we design availability, promise, order allocation, and inventory optimization strategies and leverage technology to ensure our inventory is available at the right time, in the right places and quantity to meet the needs of our guest, stores and operational goals. Super-powered first and foremost by our people, and supported by robust process and technology, we are a team of data-focused, curious minds who love to solve hard problems to enable a dynamic, fast paced Supply Chain Network. Our modern operating systems are built by Target and lead in the arena of automated large scale supply chain planning and optimization systems running large-scale solves for complex optimization problems. As a Director of Fulfillment Optimization team, You will be responsible to set strategic direction to drive core analytical insights to influence eCommerce fulfillment decisions to optimize speed, cost and guest experience. You will be responsible and accountable for the delivery of business outcomes enabled through deep analytics and insights powered by analytical products You will partner with product teams, digital business teams, supply chain and other operations teams globally to deliver on business outcomes like ship expense reduction, promise speed, inventory availability on digital channel for various service levels. You will be accountable for building, coaching, and mentoring a strong team of optimization managers/analyst while also building a strong team culture of progress, transparency, and efficiency across Product teams. You will be responsible to elevate your collective team’s performance by providing insightful, motivating, and constructive feedback to all roles on the team while also working with senior leadership and peers across pyramids to negotiate and remove execution related barriers for your teams. You will leverage data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of digital fulfilment related P&L impacts, and to deliver recommendations to key stakeholders. It will be critical that you possess an understanding of retail, eCommerce or similar area, relevant technologies and design principles to drive innovative and scalable analytics across different area in supply chain. Job duties may change at any time due to business needs. About you: BTECH/MTECH/MS degree 10+ years of retail or equivalent domain experience 5+ years of leading and developing teams, with cross-functional influence Experience in business problem solving using analytical skills Experience with Supply Chain and Ecommerce Order Fulfillment Experience in leading strong analytical and business team Ability to lead and influence a global team while fostering relationships across multiple enterprise wide teams Experience with statistical tools such as SAS, R, and with scripting languages such as Python for analyzing data and building prototypes and solutions Strong communication skills and proven ability to influence both at a strategic leadership level and cross functionally A strong passion for empirical research and for answering hard questions with data. Good understanding of analysis of algorithms, simulations, A/B testing, stochastic models, forecasting Familiarity with supply chain concepts such as forecasting, planning, optimization, and logistics - gained through work experience or graduate level education. Competitive benefits We are proud to provide benefits that support you, your family and your future. Health and well-being Target in India (TII) prioritizes our people by offering healthcare support, fitness programs, teleheath benefits (i.e., screenings and consultations) and 24/7 confidential mental well-being telecounseling support. Financial well-being Your financial well-being is bright with TII's comprehensive flexible insurance program, learning assistance program, day care support and much more. Paid time off TII encourages work-life balance with paid time off like privilege, bereavement and parental leaves that offer support in all stages of life. Competitive pay TII knows our people are everything and proudly provides equitable and competitive pay. Other benefits From digitalized cafeteria solutions to transportation services to broadband reimbursement, enjoy special everyday perks. Eligibility requirements may vary based on position, average hours worked, length of service and program requirements. Benefits are subject to change. Creating a culture of joy We bring out the best in each other every day. Inclusivity We value diverse voices and approaches. We act with authenticity and respect. We create equitable experiences for all. Connection We build trusted relationships. We collaborate across business functions. We recognize and celebrate progress. Drive We do what is right for Target, our team and guests. We deliver results that matter. We continually learn by valuing progress over perfection.

We are looking for a Field Sales Executive to our production unit in KINFRA meenamkulam to manage customer relations, ensure timely order coordination, and collect payments for bakery products. Product delivery will be handled by our company driver and vehicle. Male candidate and Kazhakkoottam natives are preferred. Key Responsibilities: Visit shops and take regular bakery product orders Coordinate with the delivery team to ensure timely product dispatch Collect cash or digital payments from customers and provide receipts Maintain records of sales, collections, and outstanding payments Build and maintain good relationships with retailers and distributors Follow up with clients for repeat orders and payments Report daily sales and collection updates to the office Share feedback from the market with the management team Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Sales: 1 year (Preferred) Language: English (Preferred) Location: Kazhakuttam, Kerala (Preferred) Work Location: In person

Need a minimum knowledge of continental cuisine, should be able to handle premium type customers without any hesitance. salary will be increased based on your performance. Job Types: Full-time, Permanent Pay: ₹12,883.64 - ₹18,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 04/06/2025

As a Guest Relations Executive , you will be the face of Olga Resorts, ensuring every guest feels welcomed, valued, and cared for. Your primary responsibility is to enhance the guest experience by providing personalized service, handling guest inquiries, and resolving issues efficiently and courteously. Key Responsibilities Greet guests warmly and assist with check-in/check-out processes. Ensure guest satisfaction throughout the stay by maintaining regular contact and responding to requests. Handle guest complaints and resolve issues professionally and promptly. Coordinate with housekeeping, food & beverage, and other departments to ensure guest needs are met. Prepare welcome amenities and assist in arranging special requests (e.g., birthdays, anniversaries). Maintain an updated database of guest preferences and feedback. Promote resort services and experiences, including spa, dining, and excursions. Monitor guest feedback (online and offline) and share insights with management. Actively encourage guests to share their experiences through online reviews (Google, TripAdvisor, Booking.com, etc.). Politely request feedback during check-out and assist guests in leaving reviews using tablets, QR codes, or links. Job Type: Full-time Pay: ₹11,000.00 - ₹16,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 7558818870

GRE JOB DESCRIPTION TEMPLATE We are a busy restaurant and have an open role for GRE. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role, you should be comfortable standing for long periods and managing a very busy shift. GRE Responsibilities: Greeting guests as they enter and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assign guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations, and answering questions. Knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service. GRE Requirements: A high school diploma or equivalent is preferred. Ability to provide top-notch customer service in a fast-paced environment. A positive attitude and ability to work well under pressure with all restaurant staff. Does high-quality work while unsupervised. Able to work in a standing position for long periods of time. Able to safely lift and easily maneuver trays of food when necessary. Willing to follow instructions and ask questions for clarification if needed. Able to handle money accurately and operate a point-of-sale system. Able to work in a busy restaurant environment. Restaurant experience is a plus. Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Food provided Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Weekend availability Work Location: In person Expected Start Date: 16/06/2025

A Restaurant captain oversees staff, ensures excellent customer service, manages guest seating, coordinates orders, and maintains restaurant cleanliness and organisation, ensuring a smooth dining experience for all guests Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person