858 Guest Services Jobs

As an Assistant Front Office Manager at Marriott International, your role involves assisting the Front Office Manager in overseeing front office functions and supervising staff daily. This includes managing Bell/Door Staff, Switchboard, and Guest Services/Front Desk areas to ensure an efficient check-in and check-out process while maximizing guest and employee satisfaction and departmental financial performance. **Key Responsibilities:** - Manage day-to-day operations to meet customer expectations and standards. - Develop goals and plans to prioritize work and handle complaints and disputes. - Supervise staffing levels to meet operational needs and financial objectives. - Communicate regular...

Handling and managing reservations process through various communication platforms Monitor room sales an improve sales technique Handle inquiries and obtain correct information regarding details of reservation Confirm and process reservation requests. Ensure all information pertaining to reservations are properly taken and entered into the system Keep up to date rooms available for sale and any changes in hotel room rates Help maximise room sales by upselling to a higher category Maintain and update all room reservation transactions, room availabilites Handle group bookings as well as end to end reservations processes Check arrival list for next day arrival bookings Work closely with Sales a...

As a Room Attendant/Guest Service Associate (GSA) at our hotel, you will play a crucial role in maintaining the cleanliness and overall appearance of guest rooms to ensure a comfortable stay for our guests. Your primary responsibility will be to uphold high standards of cleanliness and guest satisfaction, contributing to a positive guest experience. **Key Responsibilities:** - **Room Cleaning:** - Clean and tidy guest rooms to established standards, including making beds, changing linens, and cleaning bathrooms. - Vacuum carpets, sweep and mop floors, and dust all surfaces. - Replenish amenities and supplies. - **Inventory Management:** - Report maintenance issues, damaged items, or missing ...

As a Lead Specialist in Guest Services at Target, your role is crucial in providing a branded experience to every guest contact. Here's what you can expect in this position: **Role Overview:** You will engage guests via the Guest Services platform to deepen relationships, drive loyalty, and increase sales. Your responsibilities include resolving guest concerns courteously and efficiently, utilizing excellent guest service skills, a strong work ethic, and integrity. You will be empowered to make decisions, learn new technology, and solve problems using all available resources. **Key Responsibilities:** - Engage guests to deepen relationships and drive loyalty - Resolve guest concerns in a cou...

The Guest Service Associate (GSA) plays a key role in ensuring excellent guest experiences across all service touchpoints. During the initial 6-month training period, the associate will undergo cross-departmental exposure and practical learning in major operational areas to develop a holistic understanding of hotel operations. Job Types: Full-time, Permanent, Fresher Pay: From ₹10,000.00 per month Benefits: Food provided Work Location: In person

As the Guest experience Associate Food and Beverage should have sound knowledge about Food and Beverage service, Restaurant setup. Team player , Guest handling . Job Types: Full-time, Fresher Pay: From ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Ability to commute/relocate: Gulbarga, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: Hospitality management: 1 year (Required) Front desk: 1 year (Required) Language: English, Hindi,Kanada (Required) Willingness to travel: 25% (Required) Work Location: In person

I need a captain and service team Job Type: Permanent Pay: ₹12,251.27 - ₹20,000.00 per month Benefits: Commuter assistance Flexible schedule Food provided Work Location: In person

Job Title: Restaurant Captain Company: Grill & Co. – Resto Café Location: Mananthavady, Wayanad Gender Preference: Male Age Limit: 25 to 40 Job Summary: The Restaurant Captain will be responsible for supervising the service team, ensuring excellent customer service, and maintaining smooth coordination between the kitchen and the dining area. The role requires a well-groomed, service-oriented individual with good communication and leadership skills who can handle busy restaurant operations efficiently. Key Responsibilities: 1. Guest Service & Experience Greet and seat guests in a courteous and professional manner. Ensure customers are attended to promptly and that orders are served correctly....

As a Front Office Manager, you will oversee the daily operations of the front desk to ensure exceptional guest experiences. Your role will involve managing staff, handling guest inquiries and complaints, and coordinating with other departments. Your strong leadership, communication, and problem-solving skills will be essential in this role. **Key Responsibilities:** - **Staff Management:** - Hiring, training, and supervising front desk staff. - Scheduling shifts and managing work assignments. - Evaluating employee performance and providing feedback. - **Guest Services:** - Greeting and checking in guests efficiently. - Addressing guest inquiries, complaints, and requests promptly. - Resolvin...

As the Front Office Manager, you will play a crucial role in ensuring a seamless and guest-centric experience from arrival to departure at the hotel. Your responsibilities will include overseeing front desk operations, reservations, concierge services, and guest services to deliver exceptional service. Key Responsibilities: - Supervise daily operations of the front desk, reservations, concierge, and guest services departments. - Ensure smooth check-in/check-out processes and promptly address any guest concerns. - Train, schedule, and supervise front office staff to maintain high performance and professional conduct standards. - Monitor room availability, occupancy, and revenue targets in col...

As a Front Office Supervisor, you will play a key role in overseeing the daily operations of the front desk and ensuring a seamless guest experience. Your primary responsibility is to supervise and support the front office team, maintain high service standards, and assist in resolving guest inquiries or issues. As FO Supervisor, you play a vital role in maintaining the smooth operation of the front desk and ensuring guest satisfaction. This role requires supervisory skills, attention to detail, and the ability to handle various tasks in a fast-paced hotel environment while providing excellent service. - **Shift Supervision**: - Oversee the daily operations of the front desk during your assig...

As the Executive Housekeeper, your primary responsibility is to maintain the cleanliness, orderliness, and overall appearance of the hotel's guest rooms and public areas. You will lead and supervise the housekeeping team to ensure high standards of cleanliness and guest satisfaction, playing a crucial role in upholding the hotel's reputation and providing a comfortable environment for guests. Key Responsibilities: - Supervise and coordinate the work of the housekeeping staff, including room attendants, housekeeping assistants, and laundry staff. - Create work schedules, assign tasks, and train team members to ensure adherence to established standards. - Conduct regular inspections of guest r...

Role Overview: As the Assistant Housekeeping Manager, you play a crucial role in supporting the Housekeeping Manager or Executive Housekeeper in maintaining the cleanliness and orderliness of guest rooms and public areas. Your responsibilities include supervising housekeeping staff, ensuring cleanliness standards are met, and collaborating closely with the Housekeeping Manager to uphold a high level of guest satisfaction. Your role demands strong organizational, leadership, and communication skills, along with a dedication to maintaining the hotel's cleanliness and hygiene standards. Key Responsibilities: - Assist in supervising and coordinating the work of the housekeeping team, including r...

Role Overview: As the Front Office Duty Manager, you will be responsible for ensuring the smooth and efficient operation of the front office, providing exceptional service to guests, and managing the front desk team during your shifts. Your primary objective will be to create a positive guest experience and maintain operational excellence. This role requires strong leadership, attention to detail, and the ability to handle various tasks in a fast-paced hotel environment. Key Responsibilities: - Shift Supervision: - Oversee and manage the daily operations of the front desk during your assigned shifts. - Ensure the front office team is well-prepared and adequately staffed. - Handle guest inqui...

Additional Information Job Number 25173539 Job Category Reservations Location Sheraton Grand Bangalore Hotel at Brigade Gateway, 26/1 Dr. Rajkumar Road, Bengaluru, Karnataka, India, 560055VIEW ON MAP Schedule Full Time Located Remotely N Position Type Management Job Summary Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to o...

What you’ll do Roles and Responsibilities The purpose of the position of Captain is to serve food to guests in a timely, courteous, efficient and accurate manner . All functions are carried out to maintain an environment of teamwork. Always greet and welcome guests promptly in a warm and friendly manner. Always thank and give fond farewell to guests conveying anticipation for their next visit. Assist guest with table reservation. Assist guest while seating. Ensure guest are serviced within specified time. Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Work Location: In person

JOB DESCRIPTION Position: Front Office Executive Department: Front Office / Guest Services Reports To: Front Office Manager / Duty Manager Employment Type: Full-time Industry: Hospitality / Hotel Job Summary The Front Office Executive is responsible for providing exceptional guest service, managing check-in and check-out procedures, handling reservations, and ensuring guests have a memorable stay. This role serves as the face of the hotel and plays a crucial role in creating positive first and last impressions. Key Responsibilities Guest Services & Reception Welcome guests upon arrival with warm hospitality and professionalism Manage guest check-in and check-out procedures efficiently Verify...

Company Description Royal Orchid & Regenta Hotels is one of India's fastest-growing hotel brands, operating 5 and 4-star hotels for business and leisure travelers. With over 100 Hotels & Resorts in 65+ locations, the brand manages 5900+ rooms and several renowned restaurants. Royal Orchid & Regenta Hotels serve the luxury, upper mid-market, and budget hotel categories both in India and Abroad and are supported by more than 265,000 loyalty members. The company is publicly listed on the Bombay & National Stock Exchanges (BSE & NSE) and is governed by an independent board of eminent directors. Role Description This is a full-time on-site role for a Guest Services Associate located in Gwalior. T...

ABOUT AARUNYA WELLNESS CENTER Aarunya Wellness Center is a premium wellness destination offering authentic Ayurvedic therapies and naturopathy services in the heart of Ahmedabad. We specialize in natural healing through traditional Indian wellness treatments, providing personalized care for stress relief, pain management, sports recovery, and holistic rejuvenation. POSITION OVERVIEW We are seeking a professional, warm, and organized Receptionist to be the first point of contact for our wellness center. The ideal candidate will create a welcoming atmosphere for our guests while efficiently managing front desk operations, appointments, and administrative tasks. This role is crucial in deliveri...

We are looking for Food and Beverage Supervisor for Ayur Bethaniya Ayurveda Hospital. Candidate should have minimum of 2 to 3 years of experience in F&B LANGAUGE : ENGLISH, HINDI AND MALAYALAM; Should be able to read and write in Malayalam Immediate appointment Need to stay in the hostel. SALARY : Rs.20,000/- to Rs.22,000/- per month INTERESTED CANDIDATES CAN APPLY SHOULD HAVE GOOD KNOWLEDGE ABOUT GUEST SATISFACTION, CLEANLINESS, CUSTOMER SERVICE, GUEST SERVICE, FOOD HANDLING, HANDLING COMPLAINTS RELATED TO SERVICE DELIVERY AND RESOLUTION. BENEFITS Food and Accommodation will be provided *Speak with the employer* +91 9946819999 Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benef...

Role Overview: As an Entry Level Front Office Manager at Marriott International, your main responsibility will be to lead and assist in the successful completion of daily shift requirements in the front office areas including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your goal will be to ensure guest and employee satisfaction while achieving the operating budget. You will also be involved in completing financial and administrative responsibilities to support the smooth functioning of the front office operations. Key Responsibilities: - Utilize interpersonal and communication skills to lead, influence, and encourage the Front Desk team, advocating sound financial/business d...

As the Catering Sales Manager at Sheraton Grand Bangalore Hotel, your role will involve contracting and closing local catering and social business deals to ensure timely and quality service delivery. You will be responsible for achieving catering revenue goals by actively up-selling each business opportunity and implementing the brand's service strategy throughout the sales process. Your focus will be on driving customer loyalty through service excellence. **Key Responsibilities:** - Manage sales efforts for the hotel including local corporate and social catering. - Collaborate with off-property sales channels to ensure coordinated sales efforts. - Respond to incoming catering opportunities ...

Job Summary: The Housekeeping GSA is responsible for maintaining the cleanliness, hygiene, and overall appearance of guest rooms and public areas. The role ensures that all guests enjoy a clean, comfortable, and welcoming stay while upholding the 5-star standards of Gokulam Grand Turtle on the Beach, Kovalam . Key Responsibilities: Clean and service assigned guest rooms, bathrooms, and public areas according to hotel standards. Replace linens, towels, and guest supplies daily or as per occupancy. Ensure proper use and care of cleaning equipment and materials. Report any maintenance issues or damages immediately to the supervisor. Replenish amenities and ensure all in-room items are clean, fu...

Role Overview: As an Entry Level Management position at Marriott International, you will be responsible for leading and assisting in the successful completion of daily shift requirements in front office areas including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your main goal will be to ensure guest and employee satisfaction while achieving the operating budget. Additionally, you will assist in completing financial and administrative responsibilities to ensure smooth operations. Key Responsibilities: - Utilize interpersonal and communication skills to lead, influence, and encourage team members, advocating sound financial/business decision making and demonstrating honesty a...

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Cash up bills and ensure that the correct amount has been paid. Administer change to tables if needed Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Food provided Paid time off Education: Diploma (Preferred) Experience: Guest services: 1 year (Preferred) Guest relations: 1 year (Preferred) Work Location: In person