555 Guest Services Jobs - Page 18

* Age below 30 * Female Only Job Brief : We are seeking young, charming, energetic and dynamic presentable female professional with 3 to 5 yrs of experience with good English, who works at the front desk and is responsible for guest satisfaction and customer service who has worked in Restaurants or real estates companies. Their responsibilities include: Greeting guests : Welcoming guests upon arrival and reviewing arrival lists Directing: Directing Clients to their Concerned Department ( Existing Clients to CRM Dept, New Clients to Sales Team) Providing information : Sharing information about the Project Managing guest concerns : Handling guest feedback and inquiries, and investigating issue...

Entering new reservations into the system, including booking dates, times, and any special instructions Monitoring room sales and improving sales technique Handling inquiries and obtaining correct information regarding details of reservation Confirming and processing reservation requests Ensuring all information pertaining to reservations are properly taken and entered into the system Managing the reservation schedule to ensure that all available spaces are filled, but that there are enough free rooms for incoming guests Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Experience: Hotel management: 3 years (Required)

Job Title: Museum Experience Associate Department: Operations / Visitor Experience Work Type: Full-time, Work from Office Location: Mumbai Reports To: Museum Experience Manager Salary: 15–20% hike on last drawn salary About the Role As a Museum Experience Associate , you will play a key role in delivering engaging, educational, and interactive experiences for children and families. Your primary responsibilities include facilitating learning, ensuring visitor engagement, and maintaining a welcoming environment that aligns with the museum’s mission to foster critical thinking, innovation, and problem-solving in children. Key ResponsibilitiesVisitor Experience & Guest Services Act as an ambassa...

Oversee accuracy of room blocks, reservations, and group market codes Communicate company values and/or culture to new employees Review and implement new Reservations procedures Process all reservation requests, changes, and cancellations received by phone, fax, or mail Identify guest reservation needs and determine appropriate room type Verify availability of room type and rate Explain guarantee, special rate, and cancellation policies to callers Accommodate and document special requests Answer questions about property facilities/services and room accommodations Follow sales techniques to maximize revenue Input and access data in reservation system Respond to any challenges found for accomm...

Job Summary We are looking for a dynamic and customer-focused Guest Relations Executive (GRE) to provide an exceptional experience for our casino guests. The ideal candidate will have a warm personality, excellent communication skills, and a background in casino hospitality . Women with experience in casino guest services, VIP handling, or front office roles are highly preferred. Key Responsibilities Greet and assist guests upon arrival, ensuring a warm and welcoming experience. Handle VIP and high-roller guests with personalized services and special requests. Address guest inquiries, complaints, and concerns efficiently to ensure satisfaction. Coordinate with casino operations, food & bever...

Assist the Front Office Manager in overseeing front office operations, including Bell/Door Staff, Switchboard, and Guest Services. Supervise daily staff activities to ensure smooth check-in and check-out processes and high service standards. Handle guest complaints and resolve issues to maintain guest satisfaction. Monitor and manage staffing levels to balance service quality and financial objectives. Communicate business objectives clearly with staff, recognize performance, and drive team motivation. Ensure compliance with policies, procedures, and service quality standards across shifts. Act as a role model and support staff development through coaching, mentoring, and feedback. Provide ex...

Assist the Front Office Manager in overseeing front office operations, including Bell/Door Staff, Switchboard, and Guest Services. Supervise daily staff activities to ensure smooth check-in and check-out processes and high service standards. Handle guest complaints and resolve issues to maintain guest satisfaction. Monitor and manage staffing levels to balance service quality and financial objectives. Communicate business objectives clearly with staff, recognize performance, and drive team motivation. Ensure compliance with policies, procedures, and service quality standards across shifts. Act as a role model and support staff development through coaching, mentoring, and feedback. Provide ex...

Assist the Front Office Manager in overseeing front office operations, including Bell/Door Staff, Switchboard, and Guest Services. Supervise daily staff activities to ensure smooth check-in and check-out processes and high service standards. Handle guest complaints and resolve issues to maintain guest satisfaction. Monitor and manage staffing levels to balance service quality and financial objectives. Communicate business objectives clearly with staff, recognize performance, and drive team motivation. Ensure compliance with policies, procedures, and service quality standards across shifts. Act as a role model and support staff development through coaching, mentoring, and feedback. Provide ex...

The summary of hotel It is in Andheri East is a budget-friendly 3-star hotel near Mumbai airport, offering clean rooms, free Wi-Fi, breakfast, and helpful service—ideal for business and transit stays. Job Title: Front Office Executive Location: Andheri East, Mumbai Salary: ₹20,000 – ₹25,000 per month + Incentives + Food Duty Hours: 10 hours per day Shift Type: Rotational Shifts Weekly Off: 1 off per week as per standard schedule Job Responsibilities: Greet and welcome guests with a warm and professional attitude. Handle guest check-ins, check-outs, and reservation processes efficiently. Manage front desk operations including calls, emails, and guest inquiries. Coordinate with housekeeping an...

Guest Relations & Issue Resolution: Contact relevant departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues Answer, record, and address guest calls, questions, and requests promptly Welcome and acknowledge guests per company standards Anticipate guest service needs and express genuine appreciation Sales & Loyalty Services: Use sales techniques such as up-selling to maximize revenue Maintain and enhance guest loyalty while promoting Marriott offerings Determine and offer appropriate guest complimentaries (e.g., rewards points, gift vouchers) Promote internal and external brand image awareness Reservations & Rewards Processing: Handle all reservation requests, changes, and c...

Echor is Hiring Reservation Manager..!! Reservation Executive – Echor Hotels & Resorts We are looking for an experienced and dynamic Reservation Executive to join our team at Echor Hotel & Resorts. If you have a passion for guest service, strong leadership skills, and a background in hotel reservations, this opportunity is for you! Key Responsibilities:- Oversee reservation operations and ensure a smooth guest booking process. Respond to guest feedback and enhance their experience. Ensure seamless integration and accurate updates of inventory across multiple online travel agencies (OTAs), direct websites, and B2B channels. Work closely with the sales, marketing, and front office teams to opt...

Guest Relations & Issue Resolution: Contact relevant departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues Answer, record, and address guest calls, questions, and requests promptly Welcome and acknowledge guests per company standards Anticipate guest service needs and express genuine appreciation Sales & Loyalty Services: Use sales techniques such as up-selling to maximize revenue Maintain and enhance guest loyalty while promoting Marriott offerings Determine and offer appropriate guest complimentaries (e.g., rewards points, gift vouchers) Promote internal and external brand image awareness Reservations & Rewards Processing: Handle all reservation requests, changes, and c...

Guest Relations & Issue Resolution: Contact relevant departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues Answer, record, and address guest calls, questions, and requests promptly Welcome and acknowledge guests per company standards Anticipate guest service needs and express genuine appreciation Sales & Loyalty Services: Use sales techniques such as up-selling to maximize revenue Maintain and enhance guest loyalty while promoting Marriott offerings Determine and offer appropriate guest complimentaries (e.g., rewards points, gift vouchers) Promote internal and external brand image awareness Reservations & Rewards Processing: Handle all reservation requests, changes, and c...

Lead and assist with the completion of daily shift tasks for front office operations. Oversee front office areas including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Ensure guest and employee satisfaction, and strive to achieve operating budget goals. Assist in completing financial and administrative tasks, including daily reports. Manage day-to-day operations to guarantee efficiency and consistency. Supervise staff, ensuring they meet company standards and maintain high levels of customer service. Provide guidance and support to team members, ensuring smooth operations and timely completion of tasks. Ensure the proper handling of guest requests, check-ins, check-outs, and ...

Guest Check-ins : Process all guest check-ins, verify guest identity, form of payment, and assign rooms. Issue room keys and activate them. Account Setup : Create accurate guest accounts based on their requirements, including Marriott Rewards information and ensuring rates match market codes. Billing & Payment : Secure payment before issuing keys, adjust billing as needed, and ensure proper payment processing. Reports : Compile and review daily reports, logs, and contingency lists. Complete cashier and closing reports at shift end. Guest Assistance : Provide guests with directions, property information, and assist with requests by contacting appropriate staff. Follow up to ensure needs are m...

Job Summary: We are seeking a highly motivated and customer-focused Front Office Supervisor to oversee daily operations at the front desk. This position plays a key role in ensuring exceptional guest experiences by supervising front desk staff, resolving guest concerns, and maintaining smooth check-in and check-out procedures. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to lead by example in a fast-paced environment. Key Responsibilities: Supervise and support front desk agents, bell staff, and concierge (as applicable). Ensure all front office operations (check-in, check-out, reservations, guest inquiries) are executed smoothly and effi...

Job Summary: We are seeking a highly motivated and customer-focused Front Office Supervisor to oversee daily operations at the front desk. This position plays a key role in ensuring exceptional guest experiences by supervising front desk staff, resolving guest concerns, and maintaining smooth check-in and check-out procedures. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to lead by example in a fast-paced environment. Key Responsibilities: Supervise and support front desk agents, bell staff, and concierge (as applicable). Ensure all front office operations (check-in, check-out, reservations, guest inquiries) are executed smoothly and effi...

Deliver a memorable and unique guest experience beyond smooth check-in and check-out. Proactively support guests throughout their stay by addressing requests and operational needs. Complete reports and share local area highlights to enhance guest satisfaction. Move freely within the work environment to complete tasks efficiently. Maintain a safe workplace by following all policies and procedures. Protect company assets and maintain confidentiality of sensitive information. Uphold quality standards in all interactions and maintain a professional appearance. Stand, sit, or walk for extended periods and handle light physical tasks (up to 10 lbs). Perform other duties as assigned to ensure excep...

Deliver a memorable and unique guest experience from check-in to check-out. Take initiative to provide a wide range of services supporting guests throughout their stay. Process operational needs and address guest requests promptly and efficiently. Complete required reports accurately and on time. Share information about local attractions and highlights to enhance the guest experience. Maintain a safe work environment by following all company policies and procedures. Protect company assets and maintain confidentiality of proprietary information. Uphold quality standards in all guest interactions and service delivery. Ensure professional appearance and communication at all times. Stand, sit, o...

Position Title: Guest Relations Executive Location: Hyderabad Reports To: Spa Manager / Operations Manager Key Responsibilities: Guest Interaction: Greet and welcome guests upon arrival, ensuring a positive first impression. Assist guests with inquiries about spa services, treatments, and products. Provide guests with detailed information about the spa's facilities, policies, and offerings. Customer Service: Handle guest requests, concerns, and complaints in a timely and professional manner, ensuring satisfaction. Follow up with guests post-treatment to gather feedback and ensure they had a pleasant experience. Maintain a calm and friendly demeanor even in high-pressure situations. Booking &...

Supervise and coordinate daily floor operations for smooth service. Ensure exceptional guest experiences by addressing preferences and feedback. Train and guide service staff on hospitality standards and etiquette . Manage table reservations, seating, and order accuracy . Collaborate with the kitchen and bar teams for seamless service execution . Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Work Location: In person

Job Summary: We are seeking a courteous and efficient Front Office Guest Service Assistant to provide exceptional guest service and assist with front office operations at our hotel/resort. The candidate must be proficient in IDS software for managing guest check-ins, check-outs, billing, and reservations to ensure smooth and pleasant guest experiences. Key Responsibilities: Greet and welcome guests warmly, ensuring a positive first impression. Assist guests with check-in and check-out procedures using IDS software. Handle guest inquiries, requests, and complaints promptly and professionally. Manage room allocations, billing, and folio maintenance in IDS. Coordinate with housekeeping and main...

Guest Service Associate Location : Mumbai (Goregaon East), Pune Preferred candidates: Male Designation: Guest Service Associate Mini. Education Required – Bachelors or Diploma in Hospitality Job Timings – Rotational Shifts Other Employment Benefits: - Incentive - 24 Days paid Casual Leave after probation period - Public Holiday double wages - General & Covid - Mediclaim - Child Education Benefit Working Terms : - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform & grooming required as per standard Job Responsibilities -Customer Delights -Event Operations -Handling and Coordinating High Profile Guests -Es...

Position Title: Guest Relations Executive Location: Goa Reports To: Spa Manager / Operations Manager Key Responsibilities: Guest Interaction: Greet and welcome guests upon arrival, ensuring a positive first impression. Assist guests with inquiries about spa services, treatments, and products. Provide guests with detailed information about the spa's facilities, policies, and offerings. Customer Service: Handle guest requests, concerns, and complaints in a timely and professional manner, ensuring satisfaction. Follow up with guests post-treatment to gather feedback and ensure they had a pleasant experience. Maintain a calm and friendly demeanor even in high-pressure situations. Booking & Reser...

Job Description Job Title: Museum Experience Associate Department: Operations / Visitor Experience Work Type: Full-time, Work from Office Location: Mumbai Reports To: Museum Experience Manager Salary: 15–20% hike on last drawn Interested Candidate Can Connect On - 91-9920501075 About the Museum The museum is dedicated to empowering children by fostering critical thinking, innovation, and problem-solving. Through immersive exhibits, it provides an inclusive space where children can explore diverse methodologies, collaborate, and develop ideas to tackle global challenges. Role Overview As a Museum Experience Associate, you will play a key role in delivering engaging, educational, and interacti...