Senior Guest Service Associate

As a Senior Guest Service Associate at Mountain Shadows Resorts in Wayanad, you will play a crucial role in delivering exceptional guest services in a picturesque setting nestled in the Western Ghats. Your primary responsibilities will include managing reservations, ensuring high levels of customer satisfaction, and handling day-to-day guest service operations. To excel in this role, you should possess strong Guest Services and Customer Service skills, along with experience in Reservations. Effective communication, problem-solving, and conflict resolution abilities are essential to succeed in providing top-notch service to our guests. Attention to detail, organizational skills, and the ability to work both independently and as part of a team are key attributes we are looking for in a Senior Guest Service Associate. While previous hospitality experience is a plus, we welcome candidates with a high school diploma or equivalent who are passionate about delivering exceptional guest experiences in a serene and scenic environment. Join us at Mountain Shadows Resorts and be part of a team dedicated to creating unforgettable memories for our guests.,