Senior Guest service associate

Job Description

Company Description Mountain Shadows Resorts is a scenic retreat nestled in the Western Ghats, offering a tranquil setting with breathtaking views of a lake and lush forests. Role Description This is a full-time on-site role for a Senior Guest Service Associate located in Wayanad. The Senior Guest Service Associate will be responsible for providing exceptional guest services, managing reservations, and ensuring high levels of customer satisfaction on a day-to-day basis. Qualifications Guest Services and Customer Service skills Experience in Reservations Strong Communication skills Problem-solving and conflict resolution abilities Attention to detail and organizational skills Ability to work in a team and independently Previous hospitality experience is a plus High school diploma or equivalent Show more Show less