Company Description CGH Earth Experience Hotels is a pioneer of sustainable and responsible tourism in India. The company values working with local communities, embracing the local ethos, and caring for the environment. CGH Earth has received numerous awards for its outstanding achievements in responsible tourism and hospitality. Role Description This is a full-time Executive Reservations role located in Ernakulam. The role involves day-to-day tasks such as handling communications, ensuring customer satisfaction, managing reservations and driving sales. Qualifications Communication and Customer Service skills Experience in hotel reservations Strong interpersonal skills Attention to detail and organizational abilities Experience in the hospitality industry is a plus Bachelor's degree in Hospitality Management or related field Proficiency in Hindi is a plus Show more Show less

Company Description CGH Earth is a pioneer in sustainable and responsible tourism in India, known for curating extraordinary experiences. Our core values emphasize working with local communities, embracing local ethos, and caring for the environment. With numerous awards, including the India Responsible Tourism Award and the World Travel Mart Award, CGH Earth stands out in the hospitality industry. We are committed to providing exceptional and responsible travel experiences. Role Description This is a full-time on-site role for a Technician at CGH Earth Experience Hotels, located in Palghat. The Technician will be responsible for performing routine maintenance, troubleshooting issues, and ensuring the smooth operation of hotel facilities. Daily tasks include repairing and maintaining equipment, conducting inspections, and coordinating with other departments to address technical problems and ensure guest satisfaction. Qualifications Experience in routine maintenance, equipment repair, and troubleshooting skills Technical knowledge in facilities management and conducting inspections Ability to coordinate with other departments and ensure guest satisfaction Excellent problem-solving skills and attention to detail Relevant certifications or technical training in maintenance or a related field Experience in the hospitality industry is a plus Strong communication skills and ability to work as part of a team or Any fresher who has completed a Diploma/ITI Send me your resume to prabin.e@cghearth.com Show more Show less

Job description CGH Earth is a pioneering hospitality group rooted in sustainable and experiential tourism. Our properties are built on the principles of ecological sensitivity, community engagement, and authentic local experiences. With a strong legacy in responsible travel, we aim to inspire conscious hospitality practices and meaningful customer relationships. Position Overview We are seeking a dynamic and experienced General Manager – Marketing to lead our marketing division and craft a compelling brand narrative for our hospitality group. The ideal candidate will be a seasoned marketing professional with a deep understanding of the hospitality or premium consumer brands industry. You will be responsible for shaping and executing our marketing strategy, managing a team of passionate marketers, and driving brand visibility, guest engagement, and revenue growth. You will play a strategic leadership role, integrating creativity with commercial acumen to position our hospitality offerings uniquely in a competitive market. This role demands a balance of innovative thinking, data-driven decision-making, and effective team leadership. Key Responsibilities: Marketing Strategy & Execution: Develop and implement comprehensive marketing strategies to support the company’s long-term goals, including occupancy, ADR, and brand positioning. Goal Setting & Budgeting: Set measurable marketing goals, allocate budgets efficiently, and monitor ROI on key initiatives. Brand Building: Ensure consistent brand messaging across all touchpoints—digital, print, on-property, and experiential. Strengthen the brand identity and presence within the hospitality and travel ecosystem. Integrated Campaign Management: Plan and execute high-impact marketing and promotional campaigns across multiple channels including social media, print, influencer networks, PR, partnerships, and events. Team Leadership: Lead, inspire, and grow a high-performing team of marketing professionals; foster a culture of creativity, accountability, and collaboration. Cross-functional Collaboration: Collaborate with operations, sales, reservations, F&B, and finance to align marketing activities with guest experience and commercial goals. Digital & CRM Strategy: Leverage digital marketing, SEO, performance marketing, and CRM tools to enhance direct bookings and improve customer retention. Market Intelligence & Insights: Oversee market research to identify trends, customer preferences, and new opportunities for product and experience innovation. Partnerships & Vendor Management: Build and manage relationships with external agencies, influencers, media partners, and strategic collaborators. Public Relations: Drive PR strategy to maintain a positive public image and grow media visibility across domestic and international markets. Product Development Support: Collaborate with the product and operations team on new experience offerings based on market demand and guest feedback. Skills & Attributes: Proven experience as a GM – Marketing, or similar role with full-spectrum marketing responsibilities. Demonstrated success in leading marketing for hospitality brands, boutique resorts, or premium lifestyle products. Strong command of brand building, digital strategy, media relations, and consumer engagement. In-depth knowledge of marketing analytics, customer behavior, and ROI-focused campaign management. Creative flair combined with strong analytical and business skills. Proficient in MS Office, CRM platforms, digital tools, and marketing automation systems. Exceptional leadership, communication, and interpersonal skills. Qualifications: MBA or Master’s Degree in Marketing, Communications, Business Administration, or a related field. 15–20 years of progressive marketing experience, with at least 5 years in a senior leadership role, preferably in the hospitality, tourism, or luxury consumer sectors. To Apply Please email your updated resume and a cover letter to careers@cghearth.com Show more Show less

Position Overview: The General Manager is responsible for the overall management and operation of the Hotel. This leadership role requires overseeing all aspects of the property, including guest satisfaction, financial performance, staff management, and operational efficiency. The GM ensures that the resort/hotel delivers exceptional guest experiences while achieving business objectives and maintaining high standards of service. Key Responsibilities: Leadership and Strategy: Develop and implement strategic plans to enhance the resort/hotel's performance and profitability. Lead, mentor, and inspire the management team and staff to achieve their best performance. Foster a positive and inclusive work environment that promotes teamwork and employee engagement. Operational Management: Oversee the day-to-day operations of all departments, ensuring efficient and effective service delivery. Monitor and manage operational budgets, expenses, and financial performance. Implement and maintain standard operating procedures (SOPs) to ensure consistency and quality. Guest Experience: Ensure a high level of guest satisfaction by maintaining service standards and addressing guest feedback. Monitor guest reviews and implement improvements based on feedback. Handle escalated guest complaints and resolve issues promptly and effectively. Financial Management: Develop and manage the resort/hotel's annual budget and financial plans. Monitor financial performance, analyze variances, and implement corrective actions. Identify opportunities to increase revenue, optimize costs, and improve profitability. Staff Management and Development: Recruit, train, and retain a talented team of employees. Conduct regular performance evaluations and provide feedback and development opportunities. Ensure compliance with labor laws and maintain a safe and healthy work environment. Sales and Marketing: Develop and execute marketing and sales strategies to attract and retain guests. Collaborate with the sales and marketing team to promote the resort/hotel and increase bookings. Build and maintain relationships with key clients, partners, and stakeholders. Quality Assurance: Maintain high standards of cleanliness, maintenance, and overall property appearance. Conduct regular inspections and audits to ensure compliance with quality and safety standards. Implement and monitor quality control programs to continuously improve services. Health and Safety: Ensure compliance with all health, safety, and environmental regulations. Promote a culture of safety and ensure all staff are trained in emergency procedures. Conduct regular safety audits and implement corrective actions as needed. Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's degree preferred). Proven experience as a General Manager or in a similar senior management role with a top brand in the hospitality industry. Strong leadership and management skills. Excellent communication and interpersonal skills. In-depth knowledge of hospitality operations and best practices. Financial acumen and experience managing budgets and financial performance. Ability to work under pressure and handle multiple tasks simultaneously. Proficiency in property management systems (PMS) and other relevant software. Interested candidate, kindly share your CVs at careers@cghearth.com

Company Description CGH Earth is a pioneer of sustainable and responsible tourism in India. We focus on working with local communities, embodying local ethos, and caring for the environment. Our properties have received multiple awards, including the India Responsible Tourism Awards and the World Responsible Tourism Awards. We are recognized globally for our commitment to sustainable and experiential tourism. Role Description This is a full-time on-site role for a Senior Guest Service Associate located in Thekkady. The Senior Guest Service Associate will handle day-to-day guest services,Taking orders ,Serving them and taking feedback. The role involves providing exceptional guest service, ensuring guest satisfaction, and addressing any guest concerns or needs promptly. The individual will be responsible for maintaining clear communication with guests and relevant departments to provide a seamless guest experience. Qualifications Guest Services and Guest Service skills Customer Service skills Experience in handling Reservations Strong Communication skills Excellent problem-solving abilities Ability to work in a team-oriented environment Previous experience in the hospitality industry is a plus Bachelor's degree in Hospitality Management or related field is preferred

About CGH Earth: CGH Earth is a leading name in sustainable hospitality, offering experiential travel rooted in local culture, ecology, and community engagement. With award-winning boutique resorts across India, CGH Earth goes beyond luxury to create meaningful guest experiences. Marari Beach Resort, located along the pristine coastline of Mararikulam in Kerala, captures the spirit of a traditional fishing village, with a focus on wellness, slow living, and authentic service. Position Summary: We are seeking 2 dynamic and experienced L&D professionals from the hospitality industry to join us as the Manager – Learning and Development at Marari Beach Resort and Coconut Lagoon, two of CGH Earth’s iconic experiential resorts.. This role is responsible for designing and delivering hotel training programs, nurturing a learning culture, and driving service excellence through structured learning frameworks. The ideal candidate will have strong exposure to resort operations training, guest experience enhancement, and soft skills development within a luxury or boutique hotel setting. Key Responsibilities: Develop, implement, and manage hospitality training programs across operational departments such as Front Office, Housekeeping, Food & Beverage, Culinary, and Spa. Conduct detailed training needs assessments (TNA) to identify learning gaps and enhance team performance. Facilitate high-impact classroom sessions, on-the-job training, and experiential learning modules tailored to the needs of a luxury resort environment. Lead the new hire onboarding and induction programs, ensuring cultural alignment with CGH Earth values and seamless integration into the resort’s service philosophy. Create and monitor learning and development plans that support employee growth, leadership readiness, and departmental succession planning. Collaborate closely with property HODs to deliver customized training interventions for guest satisfaction, complaint resolution, grooming, hygiene, and SOP adherence. Champion a service-first, learning-focused culture by coaching departmental trainers and developing internal learning champions. Liaise with the corporate L&D team for the rollout of organization-wide initiatives such as digital learning, leadership development, and behavioral skill enhancement. Track, document, and report training metrics using internal systems to ensure statutory compliance and audit readiness. Introduce performance coaching tools and soft skills modules in areas like communication, team dynamics, time management, and emotional intelligence. Contribute to talent development strategies that improve employee engagement, service consistency, and hospitality service standards. Qualification & Skills: Graduate in Hotel Management or related field. 5–12 years of total experience Proven experience in designing and delivering training programs in luxury hotels, eco-resorts, or experiential hospitality brands. Strong understanding of hospitality operations, guest expectations, and the skills required for excellence in frontline service delivery. Effective communicator with the ability to engage, coach, and inspire team members at all levels. Familiar with modern training technologies, e-learning tools, and blended learning methodologies. Strong documentation, compliance, and follow-up capabilities. Proficiency in English is a must; knowledge of Malayalam will be an added advantage. Why Join Us: Be part of an award-winning hospitality group redefining luxury through sustainability and local immersion. Lead meaningful learning initiatives at one of India’s most celebrated eco-resorts. Join a purpose-driven work culture that invests in people development, employee engagement, and long-term career growth. Work in a vibrant, multicultural environment that encourages innovation and values human connections. Number of Openings: 2 Locations: Coconut Lagoon – Kumarakom & Marari Beach Resort – Mararikulam Apply Now: Send your resume to careers@cghearth.com

As a Sales Coordinator at CGH Earth Experience Hotels, you will play a crucial role in driving revenue and ensuring customer satisfaction. Located in Ernakulam, this full-time on-site position requires you to excel in sales coordination, customer service, and sales operations. Your responsibilities will include collaborating closely with the sales team to achieve sales targets and uphold high standards of customer service. To thrive in this role, you should possess a strong set of skills, including sales coordination, sales operations, and sales expertise. Your ability to deliver exceptional customer service, coupled with effective communication skills, will be essential in meeting the company's objectives. Previous experience in the sales or hospitality industry will be advantageous, allowing you to navigate the demands of the role proficiently. As a Sales Coordinator, you must exhibit the capability to multitask and prioritize effectively, ensuring that all sales-related activities are carried out efficiently. Proficiency in Microsoft Office and CRM software is crucial for managing sales operations seamlessly. A Bachelor's degree in Business Administration or a related field is preferred, reflecting your commitment to professional growth and development in the sales domain.,

🌿 Exciting Career Opportunities at CGH Earth – Sales & Distribution Office 🌿 Join a purpose-driven hospitality brand that believes in meaningful travel and sustainable practices. We are currently hiring for the following positions at our Sales & Distribution Office (Kochi): 🔹 Executive – Reservations (CGH Earth Leisure- B2B) No. of vacancies: 01 🔹 Executive – Reservations (CGH Earth SAHA) No. of vacancies: 01 🔹 Executive – Reservations (CGH Earth Wellness) No. of vacancies: 02 🔹 Executive – Admin No. of vacancies: 01 If you're passionate about travel, have strong communication skills, and are looking to grow with a reputed brand, we’d love to connect! 🕒 Experience: 1–2 years preferred 🎓 Educational Qualification: Relevant degree in Hospitality, Travel & Tourism, or Commerce 📩 Please share your updated CV to [crs@cghearth.com] Come, be a part of a team where your work makes a real impact. #Hiring #HospitalityJobs #CGHEarth #ReservationsExecutive #AdminJobs #WellnessTravel #TravelCareers #KochiJobs #SustainableTourism #HiringNow #CGHEarthCareers #SustainableHospitality #careers #recruitment

Join an exciting career opportunity at CGH Earth Sales & Distribution Office. CGH Earth is a purpose-driven hospitality brand that focuses on meaningful travel and sustainable practices. We are currently looking to fill multiple positions at our Sales & Distribution Office in Kochi. We have openings for the following positions: 1. Executive Reservations (CGH Earth Leisure- B2B) - 01 vacancy 2. Executive Reservations (CGH Earth SAHA) - 01 vacancy 3. Executive Reservations (CGH Earth Wellness) - 02 vacancies 4. Executive Admin - 01 vacancy If you are enthusiastic about travel, possess excellent communication skills, and aspire to advance your career with a reputable brand, we would like to hear from you. Ideal candidates should have a minimum of 12 years of experience in the relevant field and hold a degree in Hospitality, Travel & Tourism, or Commerce. Please send your updated CV to crs@cghearth.com to apply for these positions and become part of a team where your contributions truly matter.,

About CGH Earth: CGH Earth is a leading name in sustainable hospitality, offering experiential travel rooted in local culture, ecology, and community engagement. With award-winning boutique resorts across India, CGH Earth goes beyond luxury to create meaningful guest experiences. Marari Beach Resort, located along the pristine coastline of Mararikulam in Kerala, captures the spirit of a traditional fishing village, with a focus on wellness, slow living, and authentic service. Position Summary: We are seeking 2 dynamic and experienced L&D professionals from the hospitality industry to join us as the Manager Learning and Development at Marari Beach Resort and Coconut Lagoon, two of CGH Earth's iconic experiential resorts. This role is responsible for designing and delivering hotel training programs, nurturing a learning culture, and driving service excellence through structured learning frameworks. The ideal candidate will have strong exposure to resort operations training, guest experience enhancement, and soft skills development within a luxury or boutique hotel setting. Key Responsibilities: - Develop, implement, and manage hospitality training programs across operational departments such as Front Office, Housekeeping, Food & Beverage, Culinary, and Spa. - Conduct detailed training needs assessments (TNA) to identify learning gaps and enhance team performance. - Facilitate high-impact classroom sessions, on-the-job training, and experiential learning modules tailored to the needs of a luxury resort environment. - Lead the new hire onboarding and induction programs, ensuring cultural alignment with CGH Earth values and seamless integration into the resort's service philosophy. - Create and monitor learning and development plans that support employee growth, leadership readiness, and departmental succession planning. - Collaborate closely with property HODs to deliver customized training interventions for guest satisfaction, complaint resolution, grooming, hygiene, and SOP adherence. - Champion a service-first, learning-focused culture by coaching departmental trainers and developing internal learning champions. - Liaise with the corporate L&D team for the rollout of organization-wide initiatives such as digital learning, leadership development, and behavioral skill enhancement. - Track, document, and report training metrics using internal systems to ensure statutory compliance and audit readiness. - Introduce performance coaching tools and soft skills modules in areas like communication, team dynamics, time management, and emotional intelligence. - Contribute to talent development strategies that improve employee engagement, service consistency, and hospitality service standards. Qualification & Skills: - Graduate in Hotel Management or related field. - 5-12 years of total experience. - Proven experience in designing and delivering training programs in luxury hotels, eco-resorts, or experiential hospitality brands. - Strong understanding of hospitality operations, guest expectations, and the skills required for excellence in frontline service delivery. - Effective communicator with the ability to engage, coach, and inspire team members at all levels. - Familiar with modern training technologies, e-learning tools, and blended learning methodologies. - Strong documentation, compliance, and follow-up capabilities. - Proficiency in English is a must; knowledge of Malayalam will be an added advantage. Why Join Us: - Be part of an award-winning hospitality group redefining luxury through sustainability and local immersion. - Lead meaningful learning initiatives at one of India's most celebrated eco-resorts. - Join a purpose-driven work culture that invests in people development, employee engagement, and long-term career growth. - Work in a vibrant, multicultural environment that encourages innovation and values human connections.,