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Senior Guest Service Associate

Senior Guest Service Associate

CGH Earth Experience Hotels

0 years

0 Lacs

Peerumade Kerala India

Posted:20 hours ago| Platform:

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Skills Required

service communication management

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

CGH Earth is a pioneer of sustainable and responsible tourism in India. We focus on working with local communities, embodying local ethos, and caring for the environment. Our properties have received multiple awards, including the India Responsible Tourism Awards and the World Responsible Tourism Awards. We are recognized globally for our commitment to sustainable and experiential tourism.

Role Description

This is a full-time on-site role for a Senior Guest Service Associate located in Thekkady. The Senior Guest Service Associate will handle day-to-day guest services,Taking orders ,Serving them and taking feedback. The role involves providing exceptional guest service, ensuring guest satisfaction, and addressing any guest concerns or needs promptly. The individual will be responsible for maintaining clear communication with guests and relevant departments to provide a seamless guest experience.

Qualifications

Guest Services and Guest Service skills
Customer Service skills
Experience in handling Reservations
Strong Communication skills
Excellent problem-solving abilities
Ability to work in a team-oriented environment
Previous experience in the hospitality industry is a plus
Bachelor's degree in Hospitality Management or related field is preferred

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CGH Earth Experience Hotels

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Senior Guest Service Associate

CGH Earth Experience Hotels

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Peerumade, Kerala, India

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Senior Guest Service Associate