About Us: Manque Global Services Pvt. Ltd. delivers world-class airport passenger assistance. We operate 24/7 across multiple Indian cities, committed to ensuring smooth, safe, and stress-free travel experiences for our guests. Our mission centers on safety, customer satisfaction, and operational excellence, supported by continuous staff training and a values-driven culture. Key Responsibilities Supervise and coordinate activities of frontline staff during shifts. Allocate tasks, manage schedules, and ensure optimal resource utilization. Monitor service delivery across key areas of airport passenger assistance. Ensure compliance with operational standards, safety protocols, and customer service guidelines. Handle escalations and resolve customer queries in a timely, professional manner. Conduct shift briefing, handovers, maintain accurate logs, and report incidents/issues to the Ops Mgr. Support team training and motivate staff to achieve performance targets. Uphold MGS values of integrity, customer-first service, and operational excellence. Required Qualifications & Skills Graduate in any discipline (Aviation, Hospitality/Management preferred). 2–4 years of supervisory experience in operations, hospitality, travel, or service industry. Strong people management and problem-solving skills. Excellent communication and customer-handling abilities. Ability to work under pressure in a fast-paced, 24/7 operational environment. Willingness to work in rotational shifts, weekends, and holidays. Basic proficiency in MS Office and familiarity with operational reporting tools. Why Join MGS? Be part of India’s premier airport services company. Opportunity to grow into senior operational leadership roles. Exposure to multi-location, multi-service operations. A supportive, inclusive, and values-driven workplace. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Life insurance Paid sick time Provident Fund Ability to commute/relocate: Bangalore International Airport, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: Team management: 3 years (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
About Us: Manque Global Services Pvt. Ltd. delivers world-class airport passenger assistance. We operate 24/7 across multiple Indian cities, committed to ensuring smooth, safe, and stress-free travel experiences for our guests. Our mission centers on safety, customer satisfaction, and operational excellence, supported by continuous staff training and a values-driven culture. Position Overview: To manage the end-to-end process of airport entry permits for employees and vendors. This role is critical to ensuring compliance with aviation security protocols and smooth coordination with airport authorities. Key Responsibilities Coordinate and process Airport Entry Pass (AEP) applications and renewals for employees and stakeholders. Liaise with airport security authorities, BCAS (Bureau of Civil Aviation Security), and other regulatory bodies for approvals. Maintain accurate and updated records of AEP applications, validity, renewals, and cancellations. Ensure compliance with security guidelines, documentation requirements, and timelines. Conduct regular audits of active AEPs and report discrepancies. Coordinate with HR, Operations, and Security teams for smooth onboarding of new employees. Handle escalations related to AEP delays, rejections, or compliance issues. Prepare MIS reports and maintain confidentiality of sensitive data. Required Qualifications & Skills Graduate in any discipline. 2–4 years of experience in AEP coordination / airport operations / aviation compliance (preferred). Familiarity with BCAS regulations, airport security protocols, and documentation requirements. Strong organizational and record-keeping skills. Excellent communication and coordination abilities. Proficiency in MS Office (Excel, Word, Outlook). High level of integrity, confidentiality, and attention to detail. Flexibility to work in airport operational environments and meet strict deadlines. Why Join MGS? Be part of a leading airport services company with a nationwide presence. Work closely with aviation authorities and gain regulatory exposure. Opportunity to grow into compliance and operations management roles. A professional, values-driven, and supportive work environment. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Life insurance Paid sick time Provident Fund Ability to commute/relocate: Yelahanka, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: AEP Coordinator: 3 years (Required) Work Location: In person
About Us: Manque Global Services Pvt. Ltd. delivers world-class airport passenger assistance. We operate 24/7 across multiple Indian cities, committed to ensuring smooth, safe, and stress-free travel experiences for our guests. Our mission centers on safety, customer satisfaction, and operational excellence, supported by continuous staff training and a values-driven culture. Position Overview: To manage the end-to-end process of airport entry permits for employees and vendors. This role is critical to ensuring compliance with aviation security protocols and smooth coordination with airport authorities. Key Responsibilities Coordinate and process Airport Entry Pass (AEP) applications and renewals for employees and stakeholders. Liaise with airport security authorities, BCAS (Bureau of Civil Aviation Security), and other regulatory bodies for approvals. Maintain accurate and updated records of AEP applications, validity, renewals, and cancellations. Ensure compliance with security guidelines, documentation requirements, and timelines. Conduct regular audits of active AEPs and report discrepancies. Coordinate with HR, Operations, and Security teams for smooth onboarding of new employees. Handle escalations related to AEP delays, rejections, or compliance issues. Prepare MIS reports and maintain confidentiality of sensitive data. Required Qualifications & Skills Graduate in any discipline. 2–4 years of experience in AEP coordination / airport operations / aviation compliance (preferred). Familiarity with BCAS regulations, airport security protocols, and documentation requirements. Strong organizational and record-keeping skills. Excellent communication and coordination abilities. Proficiency in MS Office (Excel, Word, Outlook). High level of integrity, confidentiality, and attention to detail. Flexibility to work in airport operational environments and meet strict deadlines. Why Join MGS? Be part of a leading airport services company with a nationwide presence. Work closely with aviation authorities and gain regulatory exposure. Opportunity to grow into compliance and operations management roles. A professional, values-driven, and supportive work environment. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Life insurance Paid sick time Provident Fund Ability to commute/relocate: Yelahanka, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: AEP Coordinator: 3 years (Required) Work Location: In person
About Us: Manque Global Services Pvt. Ltd. delivers world-class airport passenger assistance. We operate 24/7 across multiple Indian cities, committed to ensuring smooth, safe, and stress-free travel experiences for our guests. Our mission centers on safety, customer satisfaction, and operational excellence, supported by continuous staff training and a values-driven culture. Key Responsibilities Greet, assist, and guide passengers from arrival to departure. Provide support with check-in, security, boarding, baggage, and lounge access. Coordinate with airlines, airport staff, and internal teams for seamless service delivery. Handle passenger queries, requests, and escalations with professionalism. Maintain high standards of courtesy, grooming, and service etiquette. Ensure compliance with company SOPs, safety regulations, and airport protocols. Assist in VIP, VVIP, and corporate guest handling as required. Provide feedback to supervisors on service improvements. Required Qualifications & Skills Graduate / Diploma in Hospitality, Travel, or Tourism preferred. 0–2 years of experience in customer service/hospitality/aviation (freshers may apply). Excellent communication skills (English, Kannada & Hindi). Professional grooming and positive attitude. Strong interpersonal and problem-solving skills. Ability to work under pressure in a 24/7 operational environment. Flexibility to work in shifts, including weekends and holidays. Why Join MGS? Be part of India’s premier airport services provider. Exciting career growth in the aviation and hospitality sector. Training and development opportunities to enhance skills. Work in a dynamic, multicultural, and customer-centric environment. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Life insurance Paid sick time Provident Fund Ability to commute/relocate: Bangalore International Airport, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: Guest services: 1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
About Us: Manque Global Services Pvt. Ltd. delivers world-class airport passenger assistance. We operate 24/7 across multiple Indian cities, committed to ensuring smooth, safe, and stress-free travel experiences for our guests. Our mission centers on safety, customer satisfaction, and operational excellence, supported by continuous staff training and a values-driven culture. Position Overview: the first point of contact for visitors and callers, ensuring a welcoming and professional front office environment. The ideal candidate will have excellent communication skills, a pleasant personality, and the ability to manage administrative tasks efficiently. Key Responsibilities Greet and welcome visitors in a professional and friendly manner. Manage incoming calls, emails, and inquiries; direct them to the appropriate departments. Maintain visitor logs, issue passes, and ensure front office security protocols. Handle courier services, incoming/outgoing mail, and other office correspondence. Support administrative tasks such as scheduling meetings, maintaining records, and assisting HR/Operations teams. Maintain cleanliness and orderliness of the reception area. Provide general assistance to staff and management when required. Required Qualifications & Skills Plus 12 / Diploma in Hospitality, Aviation, Front office preferred. 0–2 years of experience as a receptionist/front office executive (freshers may apply). Excellent verbal and written communication skills in English Kannada and Hindi Professional appearance and grooming. Strong interpersonal and customer service skills. Proficiency in MS Office (Word, Excel, Outlook). Ability to multitask, prioritize, and work in a dynamic environment. Why Join MGS? Be the face of a fast-growing company in the aviation services sector . Work in a professional, customer-centric, and growth-oriented environment. Career growth opportunities into administration, HR, or operations roles. A supportive and inclusive workplace culture. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Life insurance Paid sick time Provident Fund Ability to commute/relocate: Yelahanka, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: Front desk: 1 year (Required) Work Location: In person
About Us: Manque Global Services Pvt. Ltd. delivers world-class airport passenger assistance. We operate 24/7 across multiple Indian cities, committed to ensuring smooth, safe, and stress-free travel experiences for our guests. Our mission centers on safety, customer satisfaction, and operational excellence, supported by continuous staff training and a values-driven culture. Key Responsibilities Supervise and coordinate activities of frontline staff during shifts. Allocate tasks, manage schedules, and ensure optimal resource utilization. Monitor service delivery across key areas of airport passenger assistance. Ensure compliance with operational standards, safety protocols, and customer service guidelines. Handle escalations and resolve customer queries in a timely, professional manner. Conduct shift briefing, handovers, maintain accurate logs, and report incidents/issues to the Ops Mgr. Support team training and motivate staff to achieve performance targets. Uphold MGS values of integrity, customer-first service, and operational excellence. Required Qualifications & Skills Graduate in any discipline (Aviation, Hospitality/Management preferred). 2–4 years of supervisory experience in operations, hospitality, travel, or service industry. Strong people management and problem-solving skills. Excellent communication and customer-handling abilities. Ability to work under pressure in a fast-paced, 24/7 operational environment. Willingness to work in rotational shifts, weekends, and holidays. Basic proficiency in MS Office and familiarity with operational reporting tools. Why Join MGS? Be part of India’s premier airport services company. Opportunity to grow into senior operational leadership roles. Exposure to multi-location, multi-service operations. A supportive, inclusive, and values-driven workplace. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Life insurance Paid sick time Provident Fund Ability to commute/relocate: Bangalore International Airport, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: Team management: 3 years (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
About Us: Manque Global Services Pvt. Ltd. delivers world-class airport passenger assistance. We operate 24/7 across multiple Indian cities, committed to ensuring smooth, safe, and stress-free travel experiences for our guests. Our mission centers on safety, customer satisfaction, and operational excellence, supported by continuous staff training and a values-driven culture. Key Responsibilities Operational Coordination : Assist in managing daily operations across service verticals - airport passenger assistance. Process Optimization : Identify and implement process improvements to promote efficiency, safety, and contactless service. Performance Monitoring : Track service delivery time, customer satisfaction, generate operational reports, and recommend enhancements. Team Leadership : Support staff training, scheduling, and performance reviews to build a responsive, high-performing team. Cross-Functional Liaison : Collaborate with internal teams and external partners to ensure seamless service execution. Quality & Compliance : Ensure adherence to company protocols, safety standards, and legal/regulatory guidelines across all operations. Customer Handling : Address escalations and feedback professionally to uphold MGS’s service excellence and customer-centric values. Required Qualifications & Skills Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA preferred. 3–5 years of experience in airport ground handling / passenger services operations within Aviation, hospitality services Exceptional organizational and process-management skills. Strong leadership, communication, and interpersonal abilities. Proficient in MS Office and operations management tools. Analytical mindset with ability to manage multiple priorities in a dynamic environment. Team-oriented with a proactive, solution-focused attitude. Alignment with MGS’s values: customer-centricity, adherence to societal and legal norms, integrity, and trust. Why Join Us? Work at the forefront of airport services across major Indian cities. Contribute meaningfully to enhancing travelers’ experiences. Grow professionally in a culture committed to excellence, innovation, and team development. Be part of a values-led organization that rewards performance and fosters long-term loyalty. Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Life insurance Paid sick time Provident Fund Ability to commute/relocate: Bangalore International Airport, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Aviation: 3 years (Required) Language: Kannada (Required) English (Required) Work Location: In person