Job Title: Front Office Duty Manager Reports to: Front Office Manager/Assistant Manager Department: Front Office Location: Gokulam Park at Coimbatore Job Summary: To oversee the smooth operation of the front office department, ensuring exceptional guest service, managing front office staff, and maintaining high standards of hospitality. Key Responsibilities: 1. Guest Service: Ensure that all guests receive exceptional service, respond to guest inquiries, and resolve any complaints or issues promptly. 2. Staff Management: Supervise and coordinate the activities of front office staff, including receptionists, concierges, and bell staff. 3. Front Office Operations: Oversee the smooth operation of the front office, including check-in/check-out, room assignments, and key control. 4. Room Allocation: Manage room allocations, ensuring that guests are assigned suitable rooms and that room inventory is accurately maintained. 5. Revenue Management: Monitor and control room rates, occupancy, and revenue, ensuring that the hotel's revenue goals are met. 6. Communication: Liaise with other departments, including housekeeping, food and beverage, and maintenance, to ensure seamless service delivery. 7. Training and Development: Provide training and guidance to front office staff, ensuring that they have the necessary skills and knowledge to provide exceptional service. 8. Problem-Solving: Resolve guest complaints and issues promptly and professionally, ensuring that guests' concerns are addressed and resolved. Requirements: 1. Education: Diploma or degree in Hospitality Management or related field. 2. Experience: Minimum 8 - 10 years of experience in a front office management role, preferably in a hotel or resort. 3. Skills: Excellent communication, interpersonal, and problem-solving skills. Ability to work under pressure and manage multiple tasks simultaneously. 4. Knowledge: Familiarity with hotel operations, front office procedures, and hospitality software. 5. Certifications: Certification in hospitality management or a related field is an asset. Working Conditions: 1. Hours: Ability to work varied shifts, including mornings, evenings, and weekends. 2. Environment: Fast-paced, dynamic environment with frequent interactions with guests and staff. What We Offer: 1. Competitive Salary: Competitive salary and benefits package. 2. Opportunities for Growth: Opportunities for professional growth and development within the company. 3. Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced hospitality professionals. Job Type: Full-time Pay: Up to ₹54,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Education: Master's (Preferred) Experience: Microsoft Office: 10 years (Preferred) Language: English (Preferred) Work Location: In person Expected Start Date: 30/05/2025
Job Title: Food and Beverage Associate - Bar Captain Reports to: Food and Beverage Manager/Supervisor Department: Food and Beverage Location: Gokulam Park at Coimbatore Job Summary: A Bar Captain is responsible for overseeing all bar operations, ensuring smooth functioning, excellent customer service, and managing bar staff and resources. They ensure guests have a pleasant experience, handle customer issues, maintain the bar's cleanliness, and manage inventory. Operations Management: Planning, organizing, and controlling bar operations. Staff Supervision: Overseeing bar staff, including bartenders, and providing training. Customer Service: Greeting guests, ensuring satisfaction, and resolving complaints. Inventory Management: Managing alcohol and other bar supplies, restocking, and anticipating needs. Hygiene and Safety: Maintaining a clean and sanitary bar environment, adhering to safety regulations, and reporting any issues. Financial Management: Handling cash, balancing drawers, preparing end-of-day reports, and ensuring proper payment processing. Service Standards: Ensuring all drinks are prepared and served according to standard recipes, and that guests are serviced promptly. Product Knowledge: Having a good knowledge of the bar's beverages, including wines, beers, and other alcoholic drinks, to provide recommendations. Staff Development: Identifying training needs, coaching, and mentoring bar staff. Safety and Security: Ensuring a safe and enjoyable environment for customers and staff, including verifying customer age. In essence, the Bar Captain acts as a leader within the bar environment, ensuring smooth operations, high-quality service, and a positive guest experience. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 4 years (Required) Work Location: In person Application Deadline: 06/11/2025 Expected Start Date: 06/10/2025
Job Title: Food and Beverage Associate - Bar Captain Reports to: Food and Beverage Manager/Supervisor Department: Food and Beverage Location: Gokulam Park at Coimbatore Job Summary: A Bar Captain is responsible for overseeing all bar operations, ensuring smooth functioning, excellent customer service, and managing bar staff and resources. They ensure guests have a pleasant experience, handle customer issues, maintain the bar's cleanliness, and manage inventory. Operations Management: Planning, organizing, and controlling bar operations. Staff Supervision: Overseeing bar staff, including bartenders, and providing training. Customer Service: Greeting guests, ensuring satisfaction, and resolving complaints. Inventory Management: Managing alcohol and other bar supplies, restocking, and anticipating needs. Hygiene and Safety: Maintaining a clean and sanitary bar environment, adhering to safety regulations, and reporting any issues. Financial Management: Handling cash, balancing drawers, preparing end-of-day reports, and ensuring proper payment processing. Service Standards: Ensuring all drinks are prepared and served according to standard recipes, and that guests are serviced promptly. Product Knowledge: Having a good knowledge of the bar's beverages, including wines, beers, and other alcoholic drinks, to provide recommendations. Staff Development: Identifying training needs, coaching, and mentoring bar staff. Safety and Security: Ensuring a safe and enjoyable environment for customers and staff, including verifying customer age. In essence, the Bar Captain acts as a leader within the bar environment, ensuring smooth operations, high-quality service, and a positive guest experience. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 4 years (Required) Work Location: In person Application Deadline: 06/11/2025 Expected Start Date: 06/10/2025
A Guest Service Associate (GSA) in a hotel's front office plays a vital role in ensuring positive guest experiences. They are the first point of contact for guests, handling check-in, check-out, and addressing inquiries and requests. GSAs also manage reservations, maintain accurate records, and collaborate with other departments to fulfill guest needs, contributing to the overall smooth operation of the hotel. Key Responsibilities of a Front Office Guest Service Associate: Guest Arrival and Departure: Greeting guests warmly, assisting with check-in and check-out procedures, and ensuring a smooth and efficient process. Reservation Management: Handling room reservations, making changes or cancellations, and ensuring accuracy of booking information. Guest Information and Assistance: Providing information about hotel facilities, services, and local attractions, as well as addressing guest inquiries and requests promptly and professionally. Problem Resolution: Addressing guest complaints and concerns effectively and efficiently, aiming for a satisfactory resolution. Record Keeping: Maintaining accurate guest records, including reservation details, payment information, and any special requests or preferences. Communication: Effectively communicating with guests and other hotel departments to ensure smooth operations and guest satisfaction. Financial Transactions: Handling cash and credit card transactions accurately and responsibly. Maintaining a Welcoming Environment: Ensuring the front desk area is clean, organized, and welcoming to guests. Upselling: Suggesting and promoting hotel services and amenities to guests to enhance their experience and potentially increase revenue. Job Types: Full-time, Permanent Pay: ₹8,748.78 - ₹20,257.40 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Shift allowance Work Location: In person Expected Start Date: 18/06/2025
A Front Office Guest Service Agent (GSA) in a hotel primarily focuses on guest interaction, handling check-ins, check-outs, and providing information and assistance throughout their stay. They are the first point of contact for guests, responsible for creating a positive first impression and ensuring a smooth and enjoyable experience. Here's a more detailed breakdown of their roles:Guest Interaction and Service: Greeting and Welcoming: Warmly greeting guests upon arrival and departure, creating a positive first impression. Check-in and Check-out: Processing guest registrations, verifying reservations, issuing room keys, and handling payments. Providing Information: Offering information about hotel services, facilities, local attractions, and events. Handling Inquiries and Requests: Addressing guest inquiries, requests, and complaints promptly and professionally. Assisting with Special Needs: Accommodating requests for specific room types, amenities, or services. Managing Reservations: Handling room bookings, changes, and cancellations. Concierge Services: Providing assistance with luggage storage, transportation, restaurant reservations, and other concierge services. Building Relationships: Creating positive relationships with guests to enhance their overall experience. Operational and Administrative Tasks: Managing Room Assignments: Assigning rooms based on availability and guest preferences. Handling Payments: Processing various payment methods and providing receipts. Maintaining Guest Records: Ensuring accurate and up-to-date guest information. Coordinating with Other Departments: Communicating with housekeeping, maintenance, and other departments to fulfill guest needs. Managing the Front Desk Area: Maintaining a clean and organized reception area and ensuring guest safety and security. Using Hotel Management Software: Utilizing systems for check-ins, check-outs, reservations, and financial transactions. Cash Handling: Managing cash drawers, balancing transactions, and handling financial reports. Answering Phones and Messages: Handling incoming calls, taking messages, and directing calls to the appropriate departments. In essence, the GSA acts as a bridge between the hotel and its guests, ensuring a seamless and positive experience from arrival to departure. Careers | Front Office GSA - AM Hotel KollectionCareers | Front Office GSA * Greeting guests, checking them in, and providing assistance during check-out. * Managing room reserv...AM Hotel Kollection Front Office Associate/Front Desk Assistant/GSA/ ReceptionistYour primary responsibility is to greet and assist guests, handle check-ins and check-outs, and provide information about hotel se...Lyfe Hotels Front Office Responsibilities in Hotel – Key Guest Service DutiesSome of the most crucial front office responsibilities include: * Warmly welcoming guests upon arrival. * Managing room reservati...Singhania Institute Of Hotel Management Guest Interaction and Service: Greeting and Welcoming: Warmly greeting guests upon arrival and departure, creating a positive first impression. Operational and Administrative Tasks: Managing Room Assignments: Assigning rooms based on availability and guest preferences. Handling Payments: Processing various payment methods and providing receipts. Maintaining Guest Records: Ensuring accurate and up-to-date guest information. Coordinating with Other Departments: Communicating with housekeeping, maintenance, and other departments to fulfill guest needs. Managing the Front Desk Area: Maintaining a clean and organized reception area and ensuring guest safety and security. Using Hotel Management Software: Utilizing systems for check-ins, check-outs, reservations, and financial transactions. Cash Handling: Managing cash drawers, balancing transactions, and handling financial reports. Answering Phones and Messages: Handling incoming calls, taking messages, and directing calls to the appropriate departments. In essence, the GSA acts as a bridge between the hotel and its guests, ensuring a seamless and positive experience from arrival to departur Check-in and Check-out: Processing guest registrations, verifying reservations, issuing room keys, and handling payments. Providing Information: Offering information about hotel services, facilities, local attractions, and events. Handling Inquiries and Requests: Addressing guest inquiries, requests, and complaints promptly and professionally. Assisting with Special Needs: Accommodating requests for specific room types, amenities, or services. Managing Reservations: Handling room bookings, changes, and cancellations. Concierge Services: Providing assistance with luggage storage, transportation, restaurant reservations, and other concierge services. Building Relationships: Creating positive relationships with guests to enhance their overall experience. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 1 year (Required) Location: Chinniyampalayam, Coimbatore, Tamil Nadu (Preferred) Work Location: In person Application Deadline: 21/06/2025 Expected Start Date: 18/06/2025
Job Title: IT MANAGER Reports to: General Manager Department: Information Technology Location: Gokulam Park at Coimbatore Job Summary: An IT Manager is responsible for overseeing all aspects of the hotel's information technology infrastructure, ensuring its smooth operation and alignment with business goals. This includes managing IT systems, implementing cybersecurity measures, and providing technical support to both staff and guests. They also play a strategic role in evaluating and implementing new technologies to enhance services and operational efficiency. Key Responsibilities of an IT Manager in a Hotel: Compulsory IDS Soft ware System Management and Maintenance: Ensuring the reliability and availability of all IT systems, including hardware, software, and networks. This involves regular maintenance, updates, and troubleshooting to minimize downtime and ensure smooth operations. Cybersecurity: Implementing and monitoring cybersecurity measures to protect sensitive guest and business data from cyber threats. This includes using firewalls, antivirus software, and encryption protocols, as well as conducting regular audits and staff training. Project Management: Overseeing IT projects such as system upgrades, network expansions, or software implementations, ensuring they are completed on time and within budget. Vendor Management: Collaborating with technology vendors to procure and implement new systems, negotiate service level agreements (SLAs), and manage vendor relationships. Guest Support: Addressing technical issues related to Wi-Fi, smart devices, and other guest-facing technologies, ensuring a seamless and positive guest experience. Staff Training: Training employees on the use of hotel management systems, cybersecurity protocols, and other relevant technologies, fostering a culture of technological adaptability. Strategic Planning: Aligning IT goals with the hotel's overall business strategy, evaluating emerging technologies, and identifying opportunities to enhance services and operational efficiency. Budgeting and Cost Control: Developing and managing the IT budget, ensuring cost-effective use of resources. Policy Development and Compliance: Developing and enforcing IT policies and procedures to ensure compliance with industry regulations and organizational standards. Business Continuity Planning: Ensuring the hotel's IT infrastructure is resilient and capable of withstanding disruptions, such as natural disasters or cyberattacks. Hotel IT manager : duties and responsibilitiesLead and manage the IT team, providing guidance, mentorship, and professional development opportunities. Foster a collaborative an...Morgan & Mallet Hospitality 400 Hotel IT Manager Job Vacancies - IndeedResponsible for overseeing the security, integrity and maintenance of IT systems, ensuring that systems are well maintained and IT...Indeed It Manager Hotel Job Description - SuperworksAs an IT Manager in a hotel setting, your responsibilities encompass a wide range of technical, strategic, and operational tasks:Superworks Business Continuity Planning: Ensuring the hotel's IT infrastructure is resilient and capable of withstanding disruptions, such as natural disasters or cyberattacks. Job Type: Full-time Pay: Up to ₹40,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person Expected Start Date: 28/06/2025
A bellboy's primary responsibilities include greeting guests, assisting with luggage, providing information, and ensuring a smooth check-in and check-out process. They are often the first point of contact for guests and play a key role in creating a positive first impression. Additionally, they may handle guest requests, deliver messages and packages, and assist with valet parking. Guest Interaction & Arrival/Departure: Greeting Guests: Bellboys are often the first hotel staff to interact with guests, welcoming them to the hotel. Luggage Handling: They assist guests with their luggage, loading and unloading it from vehicles, and transporting it to and from guest rooms. Providing Information: They can provide information about hotel facilities, local attractions, and directions within the hotel. Escorting Guests: Bellboys may escort guests to their rooms and explain the room features. Guest Service & Support: Handling Requests: They promptly and professionally handle guest requests, such as delivering items to rooms or arranging transportation. Message/Package Delivery: Bellboys are responsible for delivering messages and packages to guest rooms. Maintaining Lobby Area: They help keep the lobby area clean and organized. Valet Assistance: In some hotels, they may also assist with valet parking services. Coordination: They coordinate with other hotel departments (like the front desk and concierge) to ensure guest satisfaction. Additional Responsibilities: Room Changes: They assist with luggage transfers for guests who are changing rooms. Wake-up Calls: In some cases, they may also provide wake-up calls. Left Luggage: They may handle left luggage storage for guests arriving early or departing late. Maintaining Professionalism: Bellboys are expected to maintain a high level of professionalism, courtesy, and a positive attitude. Knowledge of Hotel & Area: They should have a good understanding of hotel procedures and the local area. Job Types: Full-time, Permanent Pay: ₹8,748.78 - ₹16,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Shift allowance Work Location: In person Expected Start Date: 02/07/2025
Job Title: Front Office Associate/ Supervisor Reports to: Front Office Manager/Assistant Manager Department: Front Office Location: Gokulam Park at Coimbatore Job Summary: Guest Interaction & Reception: Warmly greeting guests upon arrival and departure. Providing a welcoming and hospitable atmosphere. Answering phone calls and responding to guest inquiries. Managing guest check-in and check-out procedures efficiently. Assigning rooms and issuing keys. Providing information about hotel amenities, services, and local attractions. Processing guest payments and managing bills. Administrative & Coordination: Handling reservations and cancellations. Managing guest records and maintaining accurate data. Coordinating with other departments like housekeeping and maintenance. Delivering mail and messages to guests. Processing food and beverage requests. Problem Solving & Conflict Resolution: Addressing guest complaints and resolving issues promptly and professionally. Acting as a point of contact for guest requests and concerns. Diffusing tense situations and finding solutions. Additional Responsibilities: Maintaining a clean and organized front desk area. Assisting guests with luggage and other requests. Upselling hotel services and amenities. Ensuring guest satisfaction throughout their stay. Job Type: Full-time Pay: Up to ₹26,500.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person
Job Title: Front Office Associate/ Supervisor Reports to: Front Office Manager/Assistant Manager Department: Front Office Location: Gokulam Park at Coimbatore Job Summary: Guest Interaction & Reception: Warmly greeting guests upon arrival and departure. Providing a welcoming and hospitable atmosphere. Answering phone calls and responding to guest inquiries. Managing guest check-in and check-out procedures efficiently. Assigning rooms and issuing keys. Providing information about hotel amenities, services, and local attractions. Processing guest payments and managing bills. Administrative & Coordination: Handling reservations and cancellations. Managing guest records and maintaining accurate data. Coordinating with other departments like housekeeping and maintenance. Delivering mail and messages to guests. Processing food and beverage requests. Problem Solving & Conflict Resolution: Addressing guest complaints and resolving issues promptly and professionally. Acting as a point of contact for guest requests and concerns. Diffusing tense situations and finding solutions. Additional Responsibilities: Maintaining a clean and organized front desk area. Assisting guests with luggage and other requests. Upselling hotel services and amenities. Ensuring guest satisfaction throughout their stay. Job Type: Full-time Pay: Up to ₹26,500.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person
Job Title: Food and Beverage Associate Reports to: Food and Beverage Manager/Supervisor Department: Food and Beverage Location: Gokulam Park at Coimbatore Job Summary: To provide exceptional food and beverage service to guests, ensuring a memorable dining experience. Key Responsibilities: 1. Guest Service: Provide prompt, courteous, and attentive service to guests, ensuring their dining experience meets expectations. 2. Food and Beverage Service: Take orders, serve food and beverages, and handle guest requests in a timely and professional manner. 3. Menu Knowledge: Familiarize yourself with menu items, ingredients, and preparation methods to answer guest questions and make recommendations. 4. Table Management: Manage table assignments, ensure proper table settings, and maintain a clean and organized dining area. 5. Cash Handling: Handle cash, credit card transactions, and operate a point-of-sale system accurately and efficiently. 6. Teamwork: Collaborate with other food and beverage staff to ensure seamless service delivery and maintain a positive team environment. 7. Safety and Hygiene: Adhere to hotel policies and procedures regarding food safety, hygiene, and sanitation. 8. Problem-Solving: Resolve guest complaints and issues promptly and professionally, ensuring guest satisfaction. 9. Need minimum one year hotel industry experience . Requirements: 1. Education: High school diploma or equivalent required; hospitality or food and beverage certification preferred. 2. Experience: Previous food and beverage experience in a hotel or restaurant environment preferred. 3. Skills: Excellent communication, interpersonal, and problem-solving skills; ability to work under pressure and manage multiple tasks simultaneously. 4. Knowledge: Familiarity with food and beverage operations, menu planning, and hospitality software. 5. Certifications: Food safety certification (e.g., ServSafe) and hospitality certification (e.g., Certified Hospitality Associate) preferred. Working Conditions: 1. Hours: Ability to work varied shifts, including mornings, evenings, and weekends. 2. Environment: Fast-paced, dynamic environment with frequent interactions with guests and staff. What We Offer: 1. Competitive Salary: Competitive salary and benefits package. 2. Opportunities for Growth: Opportunities for professional growth and development within the company. 3. Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced hospitality professionals. Job Types: Full-time, Permanent Pay: ₹15,500.00 - ₹18,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Application Deadline: 30/04/2025 Expected Start Date: 01/08/2025
Job Title: Food and Beverage Associate Reports to: Food and Beverage Manager/Supervisor Department: Food and Beverage Location: Gokulam Park at Coimbatore Job Summary: To provide exceptional food and beverage service to guests, ensuring a memorable dining experience. Key Responsibilities: 1. Guest Service: Provide prompt, courteous, and attentive service to guests, ensuring their dining experience meets expectations. 2. Food and Beverage Service: Take orders, serve food and beverages, and handle guest requests in a timely and professional manner. 3. Menu Knowledge: Familiarize yourself with menu items, ingredients, and preparation methods to answer guest questions and make recommendations. 4. Table Management: Manage table assignments, ensure proper table settings, and maintain a clean and organized dining area. 5. Cash Handling: Handle cash, credit card transactions, and operate a point-of-sale system accurately and efficiently. 6. Teamwork: Collaborate with other food and beverage staff to ensure seamless service delivery and maintain a positive team environment. 7. Safety and Hygiene: Adhere to hotel policies and procedures regarding food safety, hygiene, and sanitation. 8. Problem-Solving: Resolve guest complaints and issues promptly and professionally, ensuring guest satisfaction. 9. Need minimum one year hotel industry experience . Requirements: 1. Education: High school diploma or equivalent required; hospitality or food and beverage certification preferred. 2. Experience: Previous food and beverage experience in a hotel or restaurant environment preferred. 3. Skills: Excellent communication, interpersonal, and problem-solving skills; ability to work under pressure and manage multiple tasks simultaneously. 4. Knowledge: Familiarity with food and beverage operations, menu planning, and hospitality software. 5. Certifications: Food safety certification (e.g., ServSafe) and hospitality certification (e.g., Certified Hospitality Associate) preferred. Working Conditions: 1. Hours: Ability to work varied shifts, including mornings, evenings, and weekends. 2. Environment: Fast-paced, dynamic environment with frequent interactions with guests and staff. What We Offer: 1. Competitive Salary: Competitive salary and benefits package. 2. Opportunities for Growth: Opportunities for professional growth and development within the company. 3. Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced hospitality professionals. Job Types: Full-time, Permanent Pay: ₹15,500.00 - ₹18,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Application Deadline: 30/04/2025 Expected Start Date: 01/08/2025
In the hotel industry, a Housekeeping Associate plays a vital role in maintaining cleanliness and order within guest rooms and public areas. Their responsibilities include cleaning, sanitizing, and restocking supplies, as well as responding to guest requests and reporting any maintenance issues. They contribute to a positive guest experience by ensuring a comfortable and hygienic environment. Cleaning and Sanitizing: This includes tasks like dusting, vacuuming, mopping, and disinfecting surfaces in guest rooms and public spaces like lobbies, hallways, and restrooms. Restocking Supplies: Associates ensure that guest rooms are adequately stocked with amenities like toiletries, towels, and linens. Bed Making and Linen Changing: They change bed linens and make beds according to hotel standards. Responding to Guest Requests: This includes addressing requests for extra towels, pillows, or other items. Reporting Maintenance Issues: They identify and report any maintenance problems or safety hazards to the appropriate personnel. Maintaining Equipment and Supplies: Housekeeping associates are responsible for keeping cleaning equipment and supplies organized and in good working order. Ensuring Compliance with Standards: They follow established procedures and protocols to maintain cleanliness and hygiene standards. Laundry Duties: In some hotels, they may assist with laundry tasks, such as sorting, washing, drying, and folding linens. Public Area Maintenance: They ensure public areas like lobbies, hallways, and restrooms are clean and tidy. Assisting with Special Projects: They may be assigned to assist with deep cleaning projects or other tasks as needed. Working as Part of a Team: They collaborate with other housekeeping staff to ensure efficient and effective service. Skills and Qualifications: Attention to Detail: A strong ability to notice and address even minor details is crucial. Physical Stamina: The job requires physical activity, including standing, walking, bending, and lifting. Customer Service Skills: Providing excellent customer service is essential for creating a positive guest experience. Time Management: They need to manage their time effectively to complete tasks efficiently. Ability to Follow Instructions: They must be able to understand and follow instructions and procedures. Teamwork: Working well with others is important for efficient workflow. Basic Maintenance Knowledge: Some basic knowledge of cleaning equipment and procedures is helpful. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Expected Start Date: 06/08/2025
Job Title: Food and Beverage Associate Reports to: Food and Beverage Manager/Supervisor Department: Food and Beverage Location: Gokulam Park at Coimbatore Job Summary: In the hotel industry, a captain, often referred to as a Restaurant Captain or F&B Captain, plays a crucial role in overseeing and coordinating service operations, particularly in food and beverage (F&B) areas. Their responsibilities include supervising staff, ensuring high service standards, managing inventory, and maintaining a positive guest experience. They act as a liaison between the kitchen and service staff, and often handle guest complaints and requests. Job Types: Full-time, Permanent Pay: ₹15,500.00 - ₹18,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person Application Deadline: 30/04/2025 Expected Start Date: 12/08/2025
Job Title: Food and Beverage Associate Reports to: Food and Beverage Manager/Supervisor Department: Food and Beverage Location: Gokulam Park at Coimbatore Job Summary: In the hotel industry, a captain, often referred to as a Restaurant Captain or F&B Captain, plays a crucial role in overseeing and coordinating service operations, particularly in food and beverage (F&B) areas. Their responsibilities include supervising staff, ensuring high service standards, managing inventory, and maintaining a positive guest experience. They act as a liaison between the kitchen and service staff, and often handle guest complaints and requests. Job Types: Full-time, Permanent Pay: ₹15,500.00 - ₹18,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person Application Deadline: 30/04/2025 Expected Start Date: 12/08/2025
A Front Office Guest Service Agent (GSA) in a hotel primarily focuses on guest interaction, handling check-ins, check-outs, and providing information and assistance throughout their stay. They are the first point of contact for guests, responsible for creating a positive first impression and ensuring a smooth and enjoyable experience. Here's a more detailed breakdown of their roles:Guest Interaction and Service: Greeting and Welcoming: Warmly greeting guests upon arrival and departure, creating a positive first impression. Check-in and Check-out: Processing guest registrations, verifying reservations, issuing room keys, and handling payments. Providing Information: Offering information about hotel services, facilities, local attractions, and events. Handling Inquiries and Requests: Addressing guest inquiries, requests, and complaints promptly and professionally. Assisting with Special Needs: Accommodating requests for specific room types, amenities, or services. Managing Reservations: Handling room bookings, changes, and cancellations. Concierge Services: Providing assistance with luggage storage, transportation, restaurant reservations, and other concierge services. Building Relationships: Creating positive relationships with guests to enhance their overall experience. Operational and Administrative Tasks: Managing Room Assignments: Assigning rooms based on availability and guest preferences. Handling Payments: Processing various payment methods and providing receipts. Maintaining Guest Records: Ensuring accurate and up-to-date guest information. Coordinating with Other Departments: Communicating with housekeeping, maintenance, and other departments to fulfill guest needs. Managing the Front Desk Area: Maintaining a clean and organized reception area and ensuring guest safety and security. Using Hotel Management Software: Utilizing systems for check-ins, check-outs, reservations, and financial transactions. Cash Handling: Managing cash drawers, balancing transactions, and handling financial reports. Answering Phones and Messages: Handling incoming calls, taking messages, and directing calls to the appropriate departments. In essence, the GSA acts as a bridge between the hotel and its guests, ensuring a seamless and positive experience from arrival to departure. Careers | Front Office GSA - AM Hotel KollectionCareers | Front Office GSA * Greeting guests, checking them in, and providing assistance during check-out. * Managing room reserv...AM Hotel Kollection Front Office Associate/Front Desk Assistant/GSA/ ReceptionistYour primary responsibility is to greet and assist guests, handle check-ins and check-outs, and provide information about hotel se...Lyfe Hotels Front Office Responsibilities in Hotel – Key Guest Service DutiesSome of the most crucial front office responsibilities include: * Warmly welcoming guests upon arrival. * Managing room reservati...Singhania Institute Of Hotel Management Guest Interaction and Service: Greeting and Welcoming: Warmly greeting guests upon arrival and departure, creating a positive first impression. Operational and Administrative Tasks: Managing Room Assignments: Assigning rooms based on availability and guest preferences. Handling Payments: Processing various payment methods and providing receipts. Maintaining Guest Records: Ensuring accurate and up-to-date guest information. Coordinating with Other Departments: Communicating with housekeeping, maintenance, and other departments to fulfill guest needs. Managing the Front Desk Area: Maintaining a clean and organized reception area and ensuring guest safety and security. Using Hotel Management Software: Utilizing systems for check-ins, check-outs, reservations, and financial transactions. Cash Handling: Managing cash drawers, balancing transactions, and handling financial reports. Answering Phones and Messages: Handling incoming calls, taking messages, and directing calls to the appropriate departments. In essence, the GSA acts as a bridge between the hotel and its guests, ensuring a seamless and positive experience from arrival to departur Check-in and Check-out: Processing guest registrations, verifying reservations, issuing room keys, and handling payments. Providing Information: Offering information about hotel services, facilities, local attractions, and events. Handling Inquiries and Requests: Addressing guest inquiries, requests, and complaints promptly and professionally. Assisting with Special Needs: Accommodating requests for specific room types, amenities, or services. Managing Reservations: Handling room bookings, changes, and cancellations. Concierge Services: Providing assistance with luggage storage, transportation, restaurant reservations, and other concierge services. Building Relationships: Creating positive relationships with guests to enhance their overall experience. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Experience: total work: 1 year (Required) Location: Chinniyampalayam, Coimbatore, Tamil Nadu (Preferred) Work Location: In person Application Deadline: 21/08/2025 Expected Start Date: 17/08/2025
A Front Office Guest Service Agent (GSA) in a hotel primarily focuses on guest interaction, handling check-ins, check-outs, and providing information and assistance throughout their stay. They are the first point of contact for guests, responsible for creating a positive first impression and ensuring a smooth and enjoyable experience. Here's a more detailed breakdown of their roles:Guest Interaction and Service: Greeting and Welcoming: Warmly greeting guests upon arrival and departure, creating a positive first impression. Check-in and Check-out: Processing guest registrations, verifying reservations, issuing room keys, and handling payments. Providing Information: Offering information about hotel services, facilities, local attractions, and events. Handling Inquiries and Requests: Addressing guest inquiries, requests, and complaints promptly and professionally. Assisting with Special Needs: Accommodating requests for specific room types, amenities, or services. Managing Reservations: Handling room bookings, changes, and cancellations. Concierge Services: Providing assistance with luggage storage, transportation, restaurant reservations, and other concierge services. Building Relationships: Creating positive relationships with guests to enhance their overall experience. Operational and Administrative Tasks: Managing Room Assignments: Assigning rooms based on availability and guest preferences. Handling Payments: Processing various payment methods and providing receipts. Maintaining Guest Records: Ensuring accurate and up-to-date guest information. Coordinating with Other Departments: Communicating with housekeeping, maintenance, and other departments to fulfill guest needs. Managing the Front Desk Area: Maintaining a clean and organized reception area and ensuring guest safety and security. Using Hotel Management Software: Utilizing systems for check-ins, check-outs, reservations, and financial transactions. Cash Handling: Managing cash drawers, balancing transactions, and handling financial reports. Answering Phones and Messages: Handling incoming calls, taking messages, and directing calls to the appropriate departments. In essence, the GSA acts as a bridge between the hotel and its guests, ensuring a seamless and positive experience from arrival to departure. Careers | Front Office GSA - AM Hotel KollectionCareers | Front Office GSA * Greeting guests, checking them in, and providing assistance during check-out. * Managing room reserv...AM Hotel Kollection Front Office Associate/Front Desk Assistant/GSA/ ReceptionistYour primary responsibility is to greet and assist guests, handle check-ins and check-outs, and provide information about hotel se...Lyfe Hotels Front Office Responsibilities in Hotel – Key Guest Service DutiesSome of the most crucial front office responsibilities include: * Warmly welcoming guests upon arrival. * Managing room reservati...Singhania Institute Of Hotel Management Guest Interaction and Service: Greeting and Welcoming: Warmly greeting guests upon arrival and departure, creating a positive first impression. Operational and Administrative Tasks: Managing Room Assignments: Assigning rooms based on availability and guest preferences. Handling Payments: Processing various payment methods and providing receipts. Maintaining Guest Records: Ensuring accurate and up-to-date guest information. Coordinating with Other Departments: Communicating with housekeeping, maintenance, and other departments to fulfill guest needs. Managing the Front Desk Area: Maintaining a clean and organized reception area and ensuring guest safety and security. Using Hotel Management Software: Utilizing systems for check-ins, check-outs, reservations, and financial transactions. Cash Handling: Managing cash drawers, balancing transactions, and handling financial reports. Answering Phones and Messages: Handling incoming calls, taking messages, and directing calls to the appropriate departments. In essence, the GSA acts as a bridge between the hotel and its guests, ensuring a seamless and positive experience from arrival to departur Check-in and Check-out: Processing guest registrations, verifying reservations, issuing room keys, and handling payments. Providing Information: Offering information about hotel services, facilities, local attractions, and events. Handling Inquiries and Requests: Addressing guest inquiries, requests, and complaints promptly and professionally. Assisting with Special Needs: Accommodating requests for specific room types, amenities, or services. Managing Reservations: Handling room bookings, changes, and cancellations. Concierge Services: Providing assistance with luggage storage, transportation, restaurant reservations, and other concierge services. Building Relationships: Creating positive relationships with guests to enhance their overall experience. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Experience: total work: 1 year (Required) Location: Chinniyampalayam, Coimbatore, Tamil Nadu (Preferred) Work Location: In person Application Deadline: 21/08/2025 Expected Start Date: 17/08/2025
A Front Office Guest Service Agent (GSA) in a hotel primarily focuses on guest interaction, handling check-ins, check-outs, and providing information and assistance throughout their stay. They are the first point of contact for guests, responsible for creating a positive first impression and ensuring a smooth and enjoyable experience. Here's a more detailed breakdown of their roles:Guest Interaction and Service: Greeting and Welcoming: Warmly greeting guests upon arrival and departure, creating a positive first impression. Check-in and Check-out: Processing guest registrations, verifying reservations, issuing room keys, and handling payments. Providing Information: Offering information about hotel services, facilities, local attractions, and events. Handling Inquiries and Requests: Addressing guest inquiries, requests, and complaints promptly and professionally. Assisting with Special Needs: Accommodating requests for specific room types, amenities, or services. Managing Reservations: Handling room bookings, changes, and cancellations. Concierge Services: Providing assistance with luggage storage, transportation, restaurant reservations, and other concierge services. Building Relationships: Creating positive relationships with guests to enhance their overall experience. Operational and Administrative Tasks: Managing Room Assignments: Assigning rooms based on availability and guest preferences. Handling Payments: Processing various payment methods and providing receipts. Maintaining Guest Records: Ensuring accurate and up-to-date guest information. Coordinating with Other Departments: Communicating with housekeeping, maintenance, and other departments to fulfill guest needs. Managing the Front Desk Area: Maintaining a clean and organized reception area and ensuring guest safety and security. Using Hotel Management Software: Utilizing systems for check-ins, check-outs, reservations, and financial transactions. Cash Handling: Managing cash drawers, balancing transactions, and handling financial reports. Answering Phones and Messages: Handling incoming calls, taking messages, and directing calls to the appropriate departments. In essence, the GSA acts as a bridge between the hotel and its guests, ensuring a seamless and positive experience from arrival to departure. Careers | Front Office GSA - AM Hotel KollectionCareers | Front Office GSA * Greeting guests, checking them in, and providing assistance during check-out. * Managing room reserv...AM Hotel Kollection Front Office Associate/Front Desk Assistant/GSA/ ReceptionistYour primary responsibility is to greet and assist guests, handle check-ins and check-outs, and provide information about hotel se...Lyfe Hotels Front Office Responsibilities in Hotel – Key Guest Service DutiesSome of the most crucial front office responsibilities include: * Warmly welcoming guests upon arrival. * Managing room reservati...Singhania Institute Of Hotel Management Guest Interaction and Service: Greeting and Welcoming: Warmly greeting guests upon arrival and departure, creating a positive first impression. Operational and Administrative Tasks: Managing Room Assignments: Assigning rooms based on availability and guest preferences. Handling Payments: Processing various payment methods and providing receipts. Maintaining Guest Records: Ensuring accurate and up-to-date guest information. Coordinating with Other Departments: Communicating with housekeeping, maintenance, and other departments to fulfill guest needs. Managing the Front Desk Area: Maintaining a clean and organized reception area and ensuring guest safety and security. Using Hotel Management Software: Utilizing systems for check-ins, check-outs, reservations, and financial transactions. Cash Handling: Managing cash drawers, balancing transactions, and handling financial reports. Answering Phones and Messages: Handling incoming calls, taking messages, and directing calls to the appropriate departments. In essence, the GSA acts as a bridge between the hotel and its guests, ensuring a seamless and positive experience from arrival to departur Check-in and Check-out: Processing guest registrations, verifying reservations, issuing room keys, and handling payments. Providing Information: Offering information about hotel services, facilities, local attractions, and events. Handling Inquiries and Requests: Addressing guest inquiries, requests, and complaints promptly and professionally. Assisting with Special Needs: Accommodating requests for specific room types, amenities, or services. Managing Reservations: Handling room bookings, changes, and cancellations. Concierge Services: Providing assistance with luggage storage, transportation, restaurant reservations, and other concierge services. Building Relationships: Creating positive relationships with guests to enhance their overall experience. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Experience: total work: 1 year (Required) Location: Chinniyampalayam, Coimbatore, Tamil Nadu (Preferred) Work Location: In person Application Deadline: 21/08/2025 Expected Start Date: 17/08/2025
Job Title: Female Banquet Coordinator Reports to: FNB SERVICE Department: Banquet coordinator Location: Gokulam Park at Coimbatore Preferable : Female Candidate (Age limit 25 to 35) Hotel industry preferred Job Summary: A banquet coordinator organizes and manages events such as parties, weddings, and conferences, handling everything from client communication and event planning to vendor management and staff supervision. Key responsibilities include understanding client needs, preparing event proposals and timelines, coordinating with caterers, florists, and decorators, ensuring compliance with health and safety standards, managing event budgets, overseeing setup and breakdown, and providing excellent customer service. Essential skills for a banquet coordinator include strong communication, organization, attention to detail, and the ability to multitask and resolve problems effectively. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹28,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Experience: total work: 1 year (Required) Work Location: In person
Job Title: Female Sales Executive Reports to: Sales Manager Department: Sales & Marketing Location: Gokulam Park at Coimbatore Preferable : Female Candidate (Age limit 25 to 35) Hotel industry preferred Job Summary: sales executive roles in the hotel industry involve various positions like Corporate Sales Manager, Sales Manager, and Banquet Sales Executive, all focused on driving revenue through corporate and leisure client engagement. Key responsibilities include building client relationships, negotiating contracts, conducting sales presentations, identifying new business opportunities, and implementing sales strategies to achieve targets. The role requires a strong educational background, sales experience, and excellent communication, negotiation, and presentation skills. Corporate Sales Manager/Executive: Focuses on securing long-term contracts with corporate clients, managing key accounts, and driving business growth for the hotel. Banquet Sales Executive: Specializes in selling banquet spaces and event services for weddings, conferences, and other functions. Sales Manager: A broader role that involves developing and implementing sales strategies across different segments like corporate, leisure, and travel trade. Key Responsibilities Client Relationship Management: Building and maintaining strong, long-term relationships with corporate clients, travel agents, and other key partners. Sales & Negotiation: Identifying new business opportunities, negotiating contracts, and closing deals to generate revenue. Presentations & Events: Conducting sales presentations, site inspections, and fam trips (familiarization trips) to showcase hotel facilities. Market Analysis: Monitoring market trends and competitor activities to inform sales strategies. Sales Planning: Developing and implementing sales action plans to achieve sales targets. Reporting: Preparing sales reports and forecasts to track performance and inform strategic decisions. Required Qualifications Education: Typically requires a Bachelor's degree in hospitality, business, marketing, or a related field. Experience: A proven track record of success in sales, preferably within the hospitality industry, is often required. Skills: Excellent communication, negotiation, and presentation skills are crucial. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹28,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Experience: total work: 1 year (Required) Work Location: In person
Job Title: Female Banquet Coordinator Reports to: FNB SERVICE Department: Banquet coordinator Location: Gokulam Park at Coimbatore Preferable : Female Candidate (Age limit 25 to 35) Hotel industry preferred Job Summary: A banquet coordinator organizes and manages events such as parties, weddings, and conferences, handling everything from client communication and event planning to vendor management and staff supervision. Key responsibilities include understanding client needs, preparing event proposals and timelines, coordinating with caterers, florists, and decorators, ensuring compliance with health and safety standards, managing event budgets, overseeing setup and breakdown, and providing excellent customer service. Essential skills for a banquet coordinator include strong communication, organization, attention to detail, and the ability to multitask and resolve problems effectively. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹28,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Experience: total work: 1 year (Required) Work Location: In person