Food and Beverage Associate

Job Title: Food and Beverage Associate

Reports to: Food and Beverage Manager/Supervisor

Department: Food and Beverage

Location: Gokulam Park at Coimbatore

Job Summary:

To provide exceptional food and beverage service to guests, ensuring a memorable dining experience.

Key Responsibilities:

1. Guest Service: Provide prompt, courteous, and attentive service to guests, ensuring their dining experience meets expectations.

2. Food and Beverage Service: Take orders, serve food and beverages, and handle guest requests in a timely and professional manner.

3. Menu Knowledge: Familiarize yourself with menu items, ingredients, and preparation methods to answer guest questions and make recommendations.

4. Table Management: Manage table assignments, ensure proper table settings, and maintain a clean and organized dining area.

5. Cash Handling: Handle cash, credit card transactions, and operate a point-of-sale system accurately and efficiently.

6. Teamwork: Collaborate with other food and beverage staff to ensure seamless service delivery and maintain a positive team environment.

7. Safety and Hygiene: Adhere to hotel policies and procedures regarding food safety, hygiene, and sanitation.

8. Problem-Solving: Resolve guest complaints and issues promptly and professionally, ensuring guest satisfaction.

9. Need minimum one year hotel industry experience .

Requirements:

1. Education: High school diploma or equivalent required; hospitality or food and beverage certification preferred.

2. Experience: Previous food and beverage experience in a hotel or restaurant environment preferred.

3. Skills: Excellent communication, interpersonal, and problem-solving skills; ability to work under pressure and manage multiple tasks simultaneously.

4. Knowledge: Familiarity with food and beverage operations, menu planning, and hospitality software.

5. Certifications: Food safety certification (e.g., ServSafe) and hospitality certification (e.g., Certified Hospitality Associate) preferred.

Working Conditions:

1. Hours: Ability to work varied shifts, including mornings, evenings, and weekends.

2. Environment: Fast-paced, dynamic environment with frequent interactions with guests and staff.

What We Offer:

1. Competitive Salary: Competitive salary and benefits package.

2. Opportunities for Growth: Opportunities for professional growth and development within the company.

3. Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced hospitality professionals.

Job Types: Full-time, Permanent

Pay: ₹15,500.00 - ₹18,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person

Application Deadline: 30/04/2025
Expected Start Date: 01/08/2025