878 Guest Services Jobs - Page 15

Good command of both spoken and written English. Should have a pleasing personality. Excellent guest service skills. Good knowledge of food and beverage service. Job Type: Full-time Pay: ₹12,179.48 - ₹27,852.45 per month Benefits: Food provided Work Location: In person

We’re hiring a Restaurant Captain! Looking for a dynamic and customer-focused individual to lead our service team. As a Restaurant Captain, you'll be responsible for ensuring smooth daily operations, coordinating staff, maintaining high service standards, and delivering exceptional guest experiences. Ideal candidates should have prior experience in hospitality, strong leadership skills, and a passion for customer satisfaction. Contact us at - +91 9037888955 Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid time off Provident Fund Work Location: In person

As an Executive- Property Manager at StayVista, located in Alibaug, you will be responsible for overseeing guest experiences, property readiness, and on-site staff, including housekeeping, cooks, butlers, security, and gardeners. Your key responsibilities will include managing daily operations, maintenance, inventory, and SOP adherence, resolving guest concerns, coordinating with stakeholders, handling budgeting, financial oversight, and implementing guest delight programs to ensure exceptional service and operational efficiency. **Key Responsibilities:** - Oversee guest experiences, property readiness, and on-site staff including housekeeping, cooks, butlers, security, and gardeners. - Mana...

As a Concierge Manager at Grand Hyatt Kochi, you will play a crucial role in ensuring the efficient operation of the department in alignment with Hyatt International's Corporate Strategies and brand standards. Your primary focus will be on meeting the expectations of employees, guests, and owners. You will work closely with the Front Office / Assistant Front Office Manager to oversee the guest service department, aiming to maximize guest satisfaction and profitability. Your responsibilities will include planning, organizing, directing, and controlling the Concierge operation and administration. Key Responsibilities: - Collaborate with the Front Office / Assistant Front Office Manager to mana...

**Job Description:** As an Entry Level Manager at Marriott International, your role involves leading and assisting in the successful completion of daily shift requirements in the front office areas, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your primary goal is to ensure guest and employee satisfaction while achieving the operating budget. Your responsibilities will include: - Leading and assisting the Front Desk Team: - Utilizing interpersonal and communication skills to lead, influence, and encourage team members - Building mutual trust, respect, and cooperation among the team - Serving as a role model for appropriate behaviors - Coaching, counseling, and encou...

Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EAs for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries...

Position Overview The Guest Relations Executive is responsible for creating exceptional guest experiences by providing high-quality service, addressing inquiries and concerns, and ensuring overall guest satisfaction in a professional hospitality environment. Key Responsibilities Welcome and greet guests upon arrival, ensuring a warm and positive first impression Respond promptly to guest inquiries, requests, and concerns, providing solutions or escalating to appropriate departments Coordinate with various departments to fulfill guest needs and resolve issues efficiently Process check-ins, check-outs, and handle reservation modifications Maintain accurate guest records and preferences to pers...

Position Overview The Guest Relations Executive is responsible for creating exceptional guest experiences by providing high-quality service, addressing inquiries and concerns, and ensuring overall guest satisfaction in a professional hospitality environment. Key Responsibilities Welcome and greet guests upon arrival, ensuring a warm and positive first impression Respond promptly to guest inquiries, requests, and concerns, providing solutions or escalating to appropriate departments Coordinate with various departments to fulfill guest needs and resolve issues efficiently Process check-ins, check-outs, and handle reservation modifications Maintain accurate guest records and preferences to pers...

Additional Information Job Number 25147567 Job Category Housekeeping & Laundry Location The Westin Pune Koregaon Park, 36/3-B Koregaon Park Annexe, Pune, Maharashtra, India, 411001 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets prop...

Additional Information Job Number 25147638 Job Category Rooms & Guest Services Operations Location The St. Regis Goa Resort, 438 1 34 Mobor, Goa, India, India, 403731 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Educati...

The Facilities Site Lead would be solely responsible for the day-to-day management of the employee, visitor, guest and the workplace teams experience. They will also be commercially accountable for budgeting and financial management and will need to plan, organize and direct all Site services, including front-of-house (reception, concierge, conferences & events), food and beverage operations, employee & BU leadership engagement and housekeeping. Specifically, the responsibilities will include. Manage the Guest services team deliverables - establishing service level expectations in line with and managing day-to-day delivery of the front office experience, conferences, events & meetings Manage...

The Facilities Site Lead would be solely responsible for the day-to-day management of the employee, visitor, guest and the workplace teams experience. They will also be commercially accountable for budgeting and financial management and will need to plan, organize and direct all Site services, including front-of-house (reception, concierge, conferences & events), food and beverage operations, employee & BU leadership engagement and housekeeping. Specifically, the responsibilities will include. Manage the Guest services team deliverables - establishing service level expectations in line with and managing day-to-day delivery of the front office experience, conferences, events & meetings Manage...

Restaurent Captain And Steward for Noida 116 Job Types: Full-time, Permanent, Fresher Pay: ₹11,046.78 - ₹21,277.40 per month Benefits: Food provided Provident Fund Experience: Guest services: 1 year (Preferred) Work Location: In person

Female hostess / Guest Relationship Executive is responsible for providing exceptional guest experiences by greeting, assisting, and addressing guest queries efficiently. They ensure the highest level of customer satisfaction and act as the main point of contact for guests, maintaining a warm and welcoming atmosphere. Key Responsibilities: Guest Interaction: Greet and welcome guests warmly upon arrival and ensure a memorable experience throughout their stay. Respond to guest inquiries, requests, and complaints in a prompt and courteous manner, ensuring resolutions that enhance guest satisfaction. Offer personalized service and anticipate guest needs by being attentive and engaging. Check-In/...

Greeting guests and responding to queries. Changing bed linen and making beds. Replaing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. Restocking beverages and food items in the minibar. Cleaning public areas, such as corridors. Reporting any technical issues and maintenance needs. Updating status of guest rooms on assignment sheet. Returning and restocking cleaning cart at shift end. Room Attendant Requirements: High school diploma, preferred. Previous guest service and/or housekeeping experience. Experience using industrial cleaning equipment and pro...

Job Description We are seeking a talented and creative Mixologist to join our team. The ideal candidate will be passionate about crafting unique cocktails, delivering exceptional guest experiences, and maintaining high standards of beverage service. You will be responsible for designing innovative drinks, recommending beverages to guests, and ensuring smooth bar operations. Key Responsibilities: Create, mix, and serve innovative cocktails and beverages to guests. Develop new drink recipes and seasonal cocktail menus. Ensure consistency, quality, and presentation of all drinks. Greet and engage with guests, providing recommendations based on preferences. Maintain cleanliness, hygiene, and org...

· Stationed at the hospital to promote stem cell banking and about Cordlife Sciences · Meet and maintain excellent rapport with hospital staff and doctors · Meet expectant mothers / fathers who are waiting at the OPD area, to educate them on the benefits of stem cell banking. · Generate leads and schedule a home presentation with these expecting parents · Maintain good relations with the prospective and existing clients for reference · Any other job assigned from time to time Skillset Requirements · Pleasant personality, excellent communication and comprehension skills · Should be smart, pro-active and a quick-learner · Should be comfortable with a target based sales job · Willingness to wea...

Key Responsibilities: * Greet and welcome guests in a friendly and professional manner. * Verify guest reservations and ensure accuracy in registration details. * Respond to guest queries and resolve complaints in a timely and courteous manner. * Manage room assignments based on guest preferences and availability. * Process payments and maintain accurate billing records. * Coordinate with housekeeping and other departments to fulfill guest requests. * Maintain a clean and organized front desk area. * Provide information about the hotel, local attractions, and travel directions. * Follow all hotel policies, procedures, and standards of service. Requirements * Previous experience in a hotel fr...

Job Description Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries. Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, areas, and venues and promote services Anticipate guest needs and build rapport with customers. Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to the Guest Relations Manager when needed. Record information in the logbook daily. Ensure compliance with health and quality standards. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Heal...

Room Attendant Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. Restocking beverages and food items in the minibar. Cleaning public areas, such as corridors. Reporting any technical issues and maintenance needs. Updating status of guest rooms on assignment sheet. Returning and restocking cleaning cart at shift end. Room Attendant Requirements: High school diploma, preferred. Previous guest service and/or housekeeping experience. Experience using ind...

*Position Title:*Restaurant Captain *Department:*Food & Beverage *Reports To:*Restaurant Manager *Job Summary:* The Restaurant Captain is responsible for supervising and coordinating the daily operations of the restaurant floor. They ensure excellent guest service, smooth coordination between staff, and adherence to quality and hygiene standards. The role involves managing guest relations, handling complaints, and guiding service staff to deliver an exceptional dining experience. *Key Responsibilities:* * Supervise restaurant operations during shifts and ensure smooth service. * Greet, seat, and interact with guests to ensure satisfaction. * Coordinate between kitchen and service staff for t...

Clean and sanitize guest rooms, bathrooms, and public areas. Restock room amenities like toiletries, towels, and coffee supplies. Report any maintenance issues or room damage to housekeeping management. Respond promptly to guest requests and needs. Maintain an organized and fully stocked housekeeping cart. Adhere to health and safety regulations. Collaborate with other departments to ensure seamless guest service. Skills Attention to detail Time management Customer service Communication skills Organizational skills Basic cleaning techniques Problem-solving skills Interest Candidate Can Drop their CV Mention Email: [email protected] Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹...

Key Responsibilities: Client Interaction & Communication: Greet and engage visitors, clients, and potential buyers with a professional, friendly, and knowledgeable attitude. Address and resolve client inquiries, concerns, and feedback promptly and professionally. Provide accurate information about available properties, upcoming developments, and other real estate services. Manage guest registrations, schedules for viewings, and follow up with clients after interactions. Client Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of satisfaction. Proactively communicate with guests to understand their needs and recommend suitable properties. Assi...

As a Management Position at Coorg Marriott Resort & Spa in Madikeri, Karnataka, India, you will be responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Your primary focus will be on driving revenue by identifying, qualifying, and soliciting new group/catering business to achieve personal and property revenue goals. You will work closely with the group/catering counterpart to effectively manage business opportunities and maximize revenue through strategic sales plans and actions. Your role will involve understanding market opportunities, targeting specific accounts, and up-selling each business opportunity to maximi...

Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per mo...