555 Guest Services Jobs - Page 12

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process Ensures guest and employee satisfaction and maximizes the financial performance of the department CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis Develops specific goals and plans to prioritize, organize, and accomplish your work Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Encourages and building mutual trust, respect, and cooperation among team members Serving as a role model to demonstrate appropriate behaviors Supervises and manages employees Manages all day-to-day operations Understands employee positions well enough to perform duties in employees absence Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Responds to and handles guest problems and complaints Sets a positive example for guest relations Empowers employees to provide excellent customer service Observes service behaviors of employees and provides feedback to individuals Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction Ensures employees understand customer service expectations and parameters Interacts with guests to obtain feedback on product quality and service levels Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates Supervises same day selling procedures to maximize room revenue and control property occupancy Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources Assists as needed in the interviewing and hiring of employee team members with the appropriate skills Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job Participates in employee progressive discipline procedures Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Performs all duties at the Front Desk as necessary Runs Front Desk shifts whenever necessary Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results

Position functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department and develops positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer. Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales performance against budget. Reviews reports and financial statements to determine hotel operations performance against budget. Coaches and supports operations team to effectively manage occupancy & rate, wages, and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results. Leading Operations and Department Teams Champions the brand's service vision for product and service delivery and ensures alignment amongst the hotel leadership teams. Develops systems to enable employees to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction. Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings, and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs), and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented, and communicates follow-up actions to team as necessary.

Functions as the strategic business leader of the propertys Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer. Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales performance against budget. Reviews reports and financial statements to determine hotel operations performance against budget. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results. Leading Operations and Department Teams Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams. Develops systems to enable employees to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

Greet guests warmly as they enter the restaurant. Manage reservations and waitlists using a POS or reservation system. Escort guests to tables, provide menus, and introduce their server. Monitor dining flow and ensure efficient table turnover. Answer phone calls and provide accurate information about the restaurant. Maintain cleanliness and organization of the front-of-house area. Handle guest inquiries and resolve complaints with professionalism. Coordinate with waitstaff and management to optimize the dining experience. Maintain knowledge of menu offerings, specials, and restaurant events. Job Type: Full-time Pay: ₹15,000.00 - ₹19,000.00 per month Work Location: In person

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process Ensures guest and employee satisfaction and maximizes the financial performance of the department CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Encourages and builds mutual trust, respect, and cooperation among team members Supervises and manages employees Managing all day-to-day operations Understanding employee positions well enough to perform duties in employees absence Ensures employee recognition is taking place on all shifts Establishes and maintains open, collaborative relationships with employees Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis Develops specific goals and plans to prioritize, organize, and accomplish your work Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Strives to improve service performance Collaborates with the Front Office Manager on ways to continually improve departmental service Communicates a clear and consistent message regarding the Front Office goals to produce desired results Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Serves as a role model to demonstrate appropriate behaviors Sets a positive example for guest relations Displays outstanding hospitality skills Empowers employees to provide excellent customer service Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction Provides feedback to employees based on observation of service behaviors Handles guest problems and complaints effectively Interacts with guests to obtain feedback on product quality and service levels Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process Ensures compliance with all Front Office policies, standards and procedures Monitors adherence to all credit policies and procedures to reduce bad debts and rebates Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Functions in place of the Front Office Manager in his/her absence Communicates critical information from pre- and post-convention meetings to the Front Office staff Participates in department meetings

You will be responsible for soliciting and managing reservations sales-related opportunities, as well as providing training and work assignments to Reservations Sales staff. Your role will involve actively up-selling each business opportunity to maximize revenue potential and achieving personal and team revenue goals. Additionally, you will be driving customer loyalty by delivering service excellence throughout each customer experience in order to grow the share of the account on behalf of the company. To be considered for this position, you should hold a high school diploma or GED, with no work experience required. Alternatively, a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major from an accredited university, along with 2 years of experience in sales and marketing, guest services, front desk, or a related professional area is acceptable. Your core work activities will include identifying new reservations sales business opportunities to achieve revenue goals, understanding the market landscape and competitors, and effectively closing the best opportunities based on market conditions and property needs. You will be responsible for conducting daily reservations sales activities, responding to incoming sales opportunities, negotiating contracts, and coordinating with other departments for seamless operations. Providing exceptional customer service will be a key aspect of your role, where you will support customer loyalty, uphold the property's brand standards, and ensure service excellence throughout each customer interaction. Additionally, you will manage and conduct human resource activities such as monitoring reservations sales agents, implementing departmental orientation programs, and creating labor schedules for the team. In this position, you will also be expected to utilize available resources effectively, create contracts as required, and contribute to the overall success of the team and the company. Marriott International is an equal opportunity employer that values diversity and fosters an inclusive, people-first culture, committed to non-discrimination on any protected basis under applicable law.,

Guest relation host/hostess invited to join for guest management services as per expectation. Must be social, smart coordinator, communicative, confident, outgoing. Socially inclined towards outgoing approach. Must be independent with appealing personality and outlook Job Type: Full-time Pay: ₹40,000.00 - ₹43,985.06 per month Ability to commute/relocate: Karol Bagh, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person

Job Summary We are looking for an restaurant captain with good personality and knowledge of multiple cuisine. Job Types: Full-time, Permanent Pay: ₹9,995.00 - ₹19,834.00 per month Experience: total work: 1 year (Preferred)

We are looking two candidate working as guest service assistant for our restaurant . Person should we minimum qualified 10+2 and have well groomed and should have ability to handle customers. Job Type: Full-time Pay: From ₹12,000.00 per month Benefits: Food provided Paid time off Work Location: In person Speak with the employer +91 8427004807 Application Deadline: 26/07/2025 Expected Start Date: 22/07/2025

Job Title: Housekeeping Supervisor Company: Oh Stayz Pvt Ltd Salary Package: ₹20,000 - ₹25,000 About Ohstayz: Ohstayz is a premium holiday home rental brand offering private, handpicked stays with a focus on personalized guest experiences. Recognized under Startup India, Ohstayz is expanding rapidly across India with a mission to deliver exceptional service, curated stays, and unmatched hospitality. ⸻ Role Overview: We are seeking a proactive and detail-oriented Housekeeping Supervisor based in Kochi to help maintain property standards, support guest satisfaction initiatives, and ensure smooth operations. You will be instrumental in delivering top-tier service, coordinating with teams, and upholding the Ohstayz brand promise across properties. ⸻ Key Responsibilities: Guest Experience & Service Monitoring Visit properties post guest check-ins to ensure service standards are met. Monitor ongoing guest experiences and escalate service issues promptly. Analyze guest feedback and satisfaction data to identify service improvement areas. Collaborate with the sales team after feedback calls to implement necessary action plans. Property Standards & Maintenance Conduct regular audits to verify property compliance with Ohstayz standards for hygiene, aesthetics, safety, and branding. Report any previously unreported maintenance issues or concerns and ensure follow-up until resolution. Ensure timely readiness of properties before guest arrivals. Staff Training & Supervision Train and guide on-site staff (housekeepers, caretakers, etc.) on hospitality standards and protocols. Monitor staff performance and behavior to ensure consistency in guest handling. Conduct refresher sessions periodically based on feedback and property needs. Reporting & Coordination Maintain accurate logs and reports related to guest experience, inspections, service lapses, and staff performance. Provide regular updates to the Experience Manager and work closely with cross-functional teams to enhance service quality. ⸻ Qualifications & Skills: Bachelor’s degree in Hospitality Management, Hotel Administration, or related field. 1–3 years of relevant experience in guest services, hotel operations, or property management. Strong communication and interpersonal skills (Malayalam and English fluency preferred). Excellent attention to detail and organizational abilities. Willingness to travel within Kochi and surrounding regions. ⸻ Why Join Ohstayz: Work with a premium brand at the forefront of India’s holiday home evolution. Be part of a dynamic, startup-driven environment with ample learning and growth opportunities. Play a direct role in shaping unforgettable guest experiences. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Job Summary: We are looking for an enthusiastic and experienced Bartender to provide excellent guest service and create classic and innovative drinks exceeding customer expectations. You will play a key role in delivering memorable guest experiences through prompt, professional, and courteous service. Key Responsibilities: Prepare and serve alcoholic and non-alcoholic beverages in accordance with recipes and standards. Interact with guests, take drink orders, and ensure a positive bar experience. Maintain cleanliness and organization of the bar area. Ensure compliance with all hygiene, safety, and licensing regulations. Manage bar inventory, restock supplies, and report shortages. Handle payments and operate the POS system. Stay up to date on drink trends and suggest specials or recommendations. Uphold hotel/bar standards of service and hospitality at all times. Requirements: Proven bartending experience in a hotel, bar, or restaurant setting. Strong knowledge of mixology, wines, spirits, and bar equipment. Excellent customer service and communication skills. Ability to multitask and remain calm in a fast-paced environment. Flexible schedule, including evenings, weekends, and holidays. Certification in responsible alcohol service (if required by local laws). Preferred Qualifications: Diploma or certification in hospitality or bartending. Knowledge of international cocktails and flair bartending (a plus). Familiarity with POS systems and cash handling procedures. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Work Location: In person

Job Title: Bus Captain Company: Kartar Travels Route: KARNATKA, TELANGANA, ANDRA PRADESH Job Description: Kartar Travels is looking for a responsible and friendly Bus Captain to manage passengers on our Bangalore to Hyderabad route. The Bus Captain will assist passengers, check tickets, help with seating, handle any queries during the journey, and ensure a safe and comfortable travel experience for everyone. Responsibilities: Welcome and assist passengers while boarding and during the trip Check tickets and guide passengers to their seats Address passenger questions and issues politely Coordinate with the driver for smooth operations Maintain discipline and safety on board Requirements: Good communication and people skills Basic knowledge of bus operations and routes Polite and professional attitude Experience in a similar role is an advantage Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Night shift Supplemental Pay: Performance bonus Work Location: In person Job Type: Full-time Pay: From ₹18,000.00 per month Work Location: In person

Need to handle guests coming for movies. Have to handle team for the day to work in food bays, box office, audi/screens etc. Should be able handle stocks of both Veg & non veg. Need to handle cash. Prior experience with food sales counters is preferred. Prior experience with working in Theatres, Malls & hotels are Preferred. Job Type: Full-time Pay: ₹21,000.00 - ₹23,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Night shift Rotational shift Weekend availability Education: Diploma (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location: In person

Satisfaction food service to customer, manage restauarant and staff. Job Type: Part-time Pay: ₹9,000.00 - ₹10,000.00 per month Expected hours: 35 per week Benefits: Food provided Work Location: In person

Location: Chattarpur, New Delhi CTC: up to 30k per month If you enjoy creating a welcoming environment and are skilled at managing both guest relations and administrative duties, this Front Office Executive position could be an ideal fit. We’re looking for someone with 1–3 years of hands-on experience at a front desk, in guest services, or in customer relations—especially within wellness centers, clinics, spas, or hospitality settings—ready to support daily operations Your primary responsibilities will include: Offering a warm and professional welcome to every guest, efficiently handling registrations upon arrival. Building positive, open communication and maintaining rapport to ensure every visitor’s experience exceeds expectations. Handling client inquiries and service requests, working closely with other departments to provide seamless support. Keeping accurate and up-to-date client records and meticulously ensuring all account details are correct. Taking a proactive approach to sales—working towards revenue targets through attentive service and product recommendations. Monitoring cleanliness and hygiene standards throughout the treatment center for a spotless client experience. Recognizing returning guests and personalizing interactions to foster loyalty. Staying informed about the latest updates and activities in the center by checking the communication log regularly. Presenting yourself with a polished, well-groomed, and professional appearance at all times. Multitasking effectively and collaborating with colleagues across departments to keep operations running smoothly. What you bring: A graduate degree in any discipline Hospitality or business administration preferred Strong sales orientation, customer-centric attitude Proven track record of excellent interpersonal and multitasking skills. Professional demeanor and ability to anticipate guest needs Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Application Question(s): What is your current CTC? Work Location: In person

Duty timing: 02:00 PM To 11:00 PM (Will Provide Week off on Week Days-Saturday and Sunday is Working) Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions. Keeping up with product information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Upselling products and services. Need to Perform like as All Rounder (Store Hygeine, F&B Service, Customer Interaction etc..) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Education: Diploma (Preferred) Experience: Guest services: 1 year (Preferred) Location: Thrissur, Kerala (Required) Work Location: In person Speak with the employer +91 7736810999

Leadership and Supervision: Captains lead and manage teams, whether it's a ship's crew, restaurant staff, or other personnel. Safety and Security: Ensuring the safety of passengers, crew, and property is paramount, requiring adherence to regulations and procedures. Operations Management: This includes tasks like navigating vessels, managing dining room operations, or overseeing food and beverage service. Customer Service: Captains often interact with customers, addressing concerns, and ensuring a positive experience. Maintenance and Repair: Depending on the context, captains may be responsible for maintaining equipment, vessels, or other operational assets. Problem Solving: Captains must be able to assess situations and make quick decisions to resolve issues that may arise. Compliance: Adhering to relevant laws, regulations, and company policies is crucial. Training and Mentoring: Captains may be involved in training new staff members and mentoring junior personnel. Job Type: Full-time Pay: ₹10,559.72 - ₹21,000.00 per month Benefits: Food provided Provident Fund Work Location: In person

-Indenting materials -Preparing food as per the order -Mis em blae for next day -Managing / work allocations to the subordinates - Assisting Executive chef in calculating Food costing -Assisting daily menu planning Job Type: Full-time Pay: ₹23,000.00 - ₹35,000.00 per month Benefits: Food provided Schedule: Rotational shift Experience: total work: 3 years (Preferred) Work Location: In person

Job Vacancy: Guest Relation Executive Location: Sanjeevini Life Care Village, Kerala Employment Type: Full-time Department: Front Office / Guest Services About Us: Sanjeevini Life Care Village is a leading wellness and healthcare destination offering a serene blend of holistic healing, comfort, and care. We are looking for a warm, professional, and proactive Guest Relation Executive to be the face of our facility and ensure an exceptional guest experience at every touchpoint. Key Responsibilities: Welcome guests warmly and ensure a smooth check-in/check-out process. Handle guest queries, concerns, and requests with efficiency and empathy. Coordinate with various departments to ensure guest satisfaction and timely service. Maintain guest records and feedback to enhance personalized service. Assist with wellness program briefings, facility tours, and service guidance. Uphold service standards and reflect the brand’s values in every interaction. Requirements: Bachelor's degree or diploma in Hospitality Management or related field. Minimum 1–3 years of experience in a similar role (hospitality, healthcare, or wellness industry preferred). Excellent communication skills in English; knowledge of Malayalam and Hindi is a plus. Pleasing personality, calm demeanor, and strong interpersonal skills. Proficient in MS Office and front office software (knowledge of HIS or PMS systems is an advantage). Benefits: Competitive salary package Peaceful, wellness-oriented working environment Accommodation and meals (if required) Training and career growth opportunities Staff wellness privileges How to Apply: Interested candidates are requested to send their updated resume with a recent photograph to [email protected] , [email protected] with the subject line “Application for Guest Relation Executive – Sanjeevini Life Care Village” . Let me know if you'd like a version with both roles on one notice or formatted for print or social media. Job Type: Full-time Pay: ₹10,056.75 - ₹47,001.72 per month Benefits: Food provided Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

The Courtyard Aravali Resort in Faridabad, Haryana, India is seeking a dedicated and experienced individual to join our team as a Front Office Manager. As the Front Office Manager, you will be responsible for overseeing all front office functions and staff members, including Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop. Your role will involve working closely with managers and employees to ensure the smooth execution of all front office operations, from guest arrival to departure procedures. Your ultimate goal will be to enhance guest and employee satisfaction while optimizing the financial performance of the department. To qualify for this position, you must possess a high school diploma or GED, along with at least 4 years of experience in guest services, front desk, or a related professional area. Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, along with 2 years of relevant experience, will be considered. Key responsibilities of the Front Office Manager include leading the Guest Services Team by fostering trust, respect, and cooperation among team members, setting and exceeding goals, managing day-to-day operations to ensure customer satisfaction, and prioritizing tasks to achieve desired financial results. You will also be responsible for ensuring compliance with all Front Office policies, maintaining exceptional customer service standards, and conducting human resource activities such as coaching, mentoring, and performance appraisals. At Courtyard, we believe in providing equal opportunities to all individuals and celebrate the diverse backgrounds and experiences of our associates. As a member of the Marriott International family, you will be part of a global team dedicated to serving the needs of travelers worldwide. If you are a passionate achiever who thrives on exceeding guest expectations, values teamwork, and is committed to continuous improvement, we invite you to join us at Courtyard and embark on a rewarding career journey.,

As a Management Position at The Ritz-Carlton Pune, your primary responsibility will be to assist the Front Office Manager in overseeing the daily operations of the front office, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. You will work closely with managers and staff to ensure efficient check-in and check-out processes, enhance guest and employee satisfaction, and optimize departmental financial performance. Your role involves supervising and managing the Front Desk team, fostering a supportive and cooperative work environment, and ensuring that day-to-day operations meet customer expectations. You will be responsible for setting and achieving goals, addressing guest concerns and feedback, and implementing strategies to enhance service quality continually. Exceptional customer service is a key focus of this position. You will be expected to go above and beyond to ensure customer satisfaction, provide guidance and coaching to staff, and handle guest inquiries and complaints effectively. Additionally, you will implement customer recognition programs, uphold Front Office policies and procedures, and monitor compliance with credit policies to minimize financial risks. In addition to your core responsibilities, you will be required to communicate effectively with supervisors and colleagues, analyze information to make informed decisions, and act as a representative of the Front Office Manager when necessary. Participation in department meetings and collaboration with colleagues to improve service standards will also be part of your duties. At The Ritz-Carlton, we value diversity and inclusivity, providing equal opportunities to all associates. By joining our team, you will be part of a culture that celebrates individuality and encourages creativity and compassion in delivering exceptional luxury service. As a member of our team, you will embody The Ritz-Carlton's Gold Standards, which guide us towards excellence in hospitality and guest care. If you are passionate about delivering outstanding service, fostering a positive work environment, and upholding the values of The Ritz-Carlton, this Management position offers you the opportunity to be part of a global brand known for its commitment to luxury hospitality and employee empowerment.,

Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in Front Office department. Good guest service, communications and interpersonal skills are a must.

Leadership and Supervision: Leading and motivating a team (crew, staff, etc.), delegating tasks, and ensuring smooth operations. Safety and Security: Ensuring the safety and security of passengers, crew, and the vessel/establishment. This includes implementing safety procedures, conducting drills, and handling emergencies. Communication: Maintaining clear and effective communication with all stakeholders, including crew, passengers, authorities, and other relevant parties. Problem Solving: Addressing unexpected situations, resolving issues, and making critical decisions under pressure. Compliance: Ensuring adherence to all relevant rules, regulations, and policies. Training and Development: Mentoring and training new staff members, ensuring they meet the required standards. Customer/Guest Interaction: Interacting with customers/guests, addressing concerns, and ensuring a positive experience. Job Type: Full-time Pay: ₹10,559.72 - ₹21,000.00 per month Benefits: Food provided Provident Fund Work Location: In person

Harbour Hotels is looking for a loyal, kind, punctual, committed, and professional Bar Waiter to join our team. The ideal candidate will have a genuine passion for hospitality, a strong sense of responsibility, and a guest-first attitude. You will be responsible for setting up mise-en-place, serving snacks, food, and beverages, maintaining the cleanliness and organization of the bar area, and ensuring a warm and welcoming atmosphere for all guests. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Food provided Paid time off Schedule: Day shift Evening shift Rotational shift Work Location: In person

Prepare and serve coffee, espresso, and other beverages to customers Take customer orders and process payments Maintain cleanliness and organization of the coffee bar and seating area Follow all health, safety, and food hygiene regulations Manage inventory and restock supplies as needed Engage with customers, sharing product knowledge, and ensuring a pleasant experience Calibrate coffee equipment to guarantee optimal performance Work efficiently as part of a team to ensure customer satisfaction Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Education: Diploma (Preferred) Experience: Guest services: 1 year (Preferred) Guest relations: 1 year (Preferred) Barista: 1 year (Preferred) Work Location: In person Speak with the employer +91 7736810999