895 Guest Services Jobs - Page 19

The Catering Sales Manager role involves overseeing the contracting and closing of local catering and social business, ensuring proper turnover for quality service delivery. Your primary responsibility will be achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. It is essential to implement the brand's service strategy throughout the sales process and drive customer loyalty by delivering service excellence. To qualify for this position, you should have a high school diploma or GED with at least 2 years of experience in sales, marketing, guest services, or a related field. Alternatively, a 2-year degree in Business Administration, Marketing, H...

Looking for a Dynamic female only Hostess Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Ability to commute/relocate: Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person

A Steward primarily ensures cleanliness and proper service delivery in a food and beverage environment, including checking menus, serving food and beverages, maintaining a clean work area, and keeping records of services. Key responsibilities also involve reporting for duty well-groomed, attending briefings, and assisting with the overall customer dining experience and satisfaction. Key Responsibilities Service Delivery :Provide food and beverage services in a proper and empathetic manner, ensuring customer satisfaction. Work Environment :Maintain a clean, neat, and organized work area, including the dining room, kitchen, and service areas. Pre-Service Duties :Check menus, take note of speci...

Additional Information Job Number 25141347 Job Category Housekeeping & Laundry Location Courtyard by Marriott Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India, 683572 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry/dry cleaning. Complete a...

Welcome hostess and stewardess for guest relation, hosting and co-ordinating multiple social meetings, events, get together required. Must have flexible approach, confident communication, personality with fluent interaction skills. Responsible enough to handle celebrity and other high profile with comfort level. Multitasking events with public relation coordination in fields like hospitality and social events will be appreciated. Be confident to handle guests, delegates and dignitary on merits. Accommodation provided. Apply if willing to join immediately. Job Type: Full-time Pay: ₹60,000.00 - ₹70,000.00 per month Benefits: Flexible schedule Work Location: In person

We are seeking an experienced Reservation Executive to join our team immediately. As an Reservation Executive, your day-to-day tasks will include monitoring and updating the online travel agency platforms, managing reservations efficiently, ensuring accurate and up-to-date property information, and providing excellent customer service to guests. LOCATION: KOCHI/CALICUT Qualifications: Graduates, Post Graduates 0-02 years experience in Hotel Reservations (Travel Industry). Experience with online travel agency platforms and reservation management. Strong attention to detail and ability to maintain accurate and up-to-date information. Good Technical skills and Communication Skills in English Kn...

Hawk Hospitality Job Title: Guest Service Associate (GSA) – Hotels & Resorts Job Summary: We are looking for a friendly, customer-focused Guest Service Associate (GSA) to join our team. The GSA will be the first point of contact for guests, ensuring a warm welcome and providing excellent hospitality service throughout their stay. The role requires strong communication, problem-solving skills, and a professional attitude to maintain high guest satisfaction. Key Responsibilities: Welcome and assist guests during check-in and check-out. Handle guest queries, requests, and complaints promptly and professionally. Provide information about hotel facilities, services, and local attractions. Maintai...

As a Front Office Supervisor, you will play a key role in overseeing the daily operations of the front desk and ensuring a seamless guest experience. Your primary responsibility is to supervise and support the front office team, maintain high service standards, and assist in resolving guest inquiries or issues. You play a vital role in maintaining the smooth operation of the front desk and ensuring guest satisfaction. This role requires supervisory skills, attention to detail, and the ability to handle various tasks in a fast-paced hotel environment while providing excellent service. Key Responsibilities Shift Supervision: - Oversee the daily operations of the front desk during your assigned...

The job at Putappa group of Hotels involves overseeing and managing the operations of a hotel, which includes ensuring excellent guest services, effective staff management, and strategic financial planning. As a full-time position, the role offers benefits such as provided food, health insurance, paid sick leave, and Provident Fund. The work schedule is during day shifts, and there is a performance bonus opportunity. The work location is in person. For further details, interested candidates can speak with the employer at +91 8073718017.,

As a Guest Service Associate at HQ.71's flagship Italian Restaurant Coccolo in Mohali, India, you will play a crucial role in providing exceptional guest services and ensuring a positive customer experience. Your responsibilities will include handling reservations, utilizing your strong communication skills to interact with guests effectively, and utilizing your problem-solving abilities to address any issues that may arise. To excel in this role, you should possess prior experience in guest services and customer service, along with a proven track record of working well under pressure. Attention to detail and excellent organizational skills are essential for success in this position. Previou...

Staff Supervision & Training: 1. Brief and assign duties to waiters, busboys, and other service staff. 2. Train new staff on restaurant procedures, policies, and service standards. 3. Conduct performance evaluations and provide coaching and feedback to staff. Guest Service & Experience: 1. Greet guests warmly, welcome them to the restaurant, and assist with seating. 2. Explain menu items, make recommendations, and answer questions about food and ingredients. 3. Ensure timely delivery of food and beverages and check for guest satisfaction. 4. Resolve customer complaints, concerns, and disputes promptly and professionally. Operational Management: 1. Oversee the dining room to ensure smooth and...

As an Entry Level Management position at The Westin Pune Koregaon Park, your role involves leading and assisting in the successful completion of daily shift requirements in the front office areas including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your primary goal is to ensure guest and employee satisfaction while achieving the operating budget. You will also be responsible for completing financial and administrative duties. You will utilize your interpersonal and communication skills to lead, influence, and encourage team members, promoting trust, respect, and cooperation. Acting as a role model, you will coach, counsel, and guide employees, handling their questions and ...

Job Title: Restaurant Captain Location: Banerjee Inn Salary: ₹12,000 – ₹14,000 Benefits: ESIC, PF & Other Benefits Job Description: Banerjee Inn is looking for an experienced Restaurant Captain with a minimum of 5 years of experience in restaurant service operations. The candidate will be responsible for supervising the service team, ensuring smooth dining operations, and delivering excellent guest experiences. Key Responsibilities: Supervise and guide the restaurant service staff. Ensure prompt and professional guest service. Coordinate table settings, orders, and service flow. Handle guest queries, feedback, and resolve complaints effectively. Train and motivate the service team for high p...

Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per mo...

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Cash up bills and ensure that the correct amount has been paid. Administer change to tables if needed Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Education: Diploma (Preferred) Experience: Guest services: 1 year (Preferred) Guest relations: 1 year (Preferred) Work Location: In person Speak with the employer +91 7736810999

As a Front Office Manager, you will be responsible for overseeing all front office operations within the Front Office/Guest Services department, ensuring a seamless and guest-centric experience for all visitors from the moment of arrival until departure. Your role will involve managing front desk personnel, addressing guest complaints, optimizing room occupancy, and coordinating with various departments to deliver exceptional service. Your key responsibilities will include overseeing the daily operations of the front desk, reservations, concierge, and guest services. You will be required to ensure smooth check-in/check-out processes, handle any guest concerns efficiently, and uphold high sta...

Job Title: Reservations Executive Location: New Delhi Job Type: Full-Time Industry: Hospitality / Travel / Tourism Experience Level: 1–3 years preferred About the Role We’re seeking a detail-oriented and customer-focused Reservations Executive to join our dynamic hospitality team. If you thrive in a fast-paced environment, love creating seamless guest experiences, and have a knack for managing bookings with precision—this role is for you. Key Responsibilities Reservation Management: Handle bookings across multiple channels (phone, email, website, OTAs) with accuracy and efficiency. Guest Relations & Service: Deliver exceptional customer service by responding to inquiries, resolving concerns,...

As a Lead Specialist in Guest Services at Target, you will play a crucial role in providing exceptional service to guests through the Guest Services platform. Your primary responsibility will be to engage with guests in a courteous and helpful manner to deepen relationships, drive loyalty, and increase sales. You will have the authority to make decisions and resolve guest concerns independently while upholding the high standards of Target's service. Your role will involve learning and utilizing new technologies to address guest inquiries efficiently and effectively. You will collaborate with various teams within Target to ensure prompt resolution of guest issues and communicate any emerging ...

Beverage Preparation: Mix and serve a variety of drinks according to recipes and customer preferences. Customer Service: Engage with guests, take drink orders, and offer suggestions or recommendations. Responsible Service: Adhere to responsible alcohol service guidelines, including checking IDs, monitoring guests' alcohol consumption, and refusing service when necessary. Menu Knowledge: Be knowledgeable about the bar's drink menu and ingredients. Safety and Hygiene: Follow food safety and sanitation guidelines and maintain a clean and safe work area. Problem Solving: Address customer complaints and any issues related to the bar or beverage service. Job Type: Full-time Pay: ₹18,000.00 - ₹20,0...

As an Assistant Front Office Manager at our property, you will play a crucial role in supporting the Front Office Manager in overseeing front office operations and leading a team of staff members. Your responsibilities will include managing Bell/Door Staff, Switchboard, and Guest Services/Front Desk areas to ensure a seamless check-in and check-out process for our guests. By working closely with managers and employees, you will uphold high standards of service, enhance guest satisfaction, and drive the financial performance of the department. To excel in this role, you should possess a high school diploma or GED along with at least 2 years of experience in guest services, front desk, or a re...

As an Assistant Front Desk Manager at Courtyard Chennai, your primary responsibility will be to lead and assist in completing daily shift requirements in various front office areas including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your goal is to ensure guest and employee satisfaction while achieving the operating budget. You will also be involved in completing financial and administrative responsibilities. To excel in this role, you should have a high school diploma or GED with at least 2 years of experience in guest services, front desk, or a related professional area. Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administrati...

Restaurant Captain for Fine & Dine Restaurant in Gachibowli Hyderabad. Jd: To oversee the smooth functioning of the restaurant operations by supervising Captains, Stewards, and service staff, ensuring high-quality guest service, maintaining standards, and supporting the Restaurant Manager in day-to-day operations. Key Responsibilities: 1. Guest Service & Experience • Greet and interact with guests in a professional and courteous manner. Ensure customer satisfaction by handling queries, complaints, and feedback efficiently. Monitor table service, order taking, and timely food & beverage delivery. 2. Team Supervision & Training Supervise Captains, Stewards, and support staff during shifts. All...

We are seeking a courteous and energetic Bellboy to join our hospitality team. The ideal candidate will be responsible for assisting guests with their luggage, escorting them to rooms, and ensuring a warm and welcoming first impression. Responsibilities: Greet guests warmly and assist with luggage handling Escort guests to rooms and explain amenities/services Provide information about hotel facilities and local attractions Ensure lobby and entrance areas remain neat and welcoming Assist with guest requests and coordinate with the front desk Handle luggage storage and retrieval efficiently Requirements: Prior experience in hospitality preferred but not mandatory Excellent communication and cu...

Pass Code Hospitality is Urgently Hiring for below Positions for a Fine Dine Restaurant- North Goa Location, 1- Food & Beverage Captain 2- Food & Beverage Senior Captain 3- Food & Beverage Steward Interested Candidates Kindly mail their CV to [email protected] or WhatsApp on 8108501202, Job Types: Full-time, Permanent, Fresher, Internship Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Food provided Health insurance Provident Fund Work Location: In person