Key Responsibilities: 1. Guest Experience & Hospitality: Ensure guests receive exceptional service and have an enjoyable stay. Address guest concerns, special requests, and feedback in a timely and professional manner. Maintain a friendly and approachable demeanor while interacting with guests. Oversee room service, housekeeping, and concierge operations, ensuring the highest standards of cleanliness and service. 2. Property Maintenance & Upkeep: Supervise daily maintenance activities and ensure that the property is well-maintained and clean. Coordinate with housekeeping and maintenance staff to address any property repairs, issues, or improvements. Monitor and ensure the proper functioning of all hotel facilities (rooms, lobby, common areas, etc.). Implement preventive maintenance schedules for all hotel equipment and fixtures. 3. Operations & Administration: Oversee daily operations of the hotel, ensuring smooth check-ins/check-outs and operational efficiency. Maintain and review room occupancy records, bookings, and reservations. Assist in managing the hotel’s inventory, ensuring that supplies are stocked and properly stored. Ensure adherence to hotel policies, safety standards, and local regulations. 4. Financial Oversight: Assist in preparing reports on financial performance and operational efficiency. Help manage guest billing, invoicing, and payments, ensuring accuracy and timely processing. --------------------------------------------------------------------------------------------- Education: A degree in Hospitality Management is required. Experience: Minimum of 2-3 years of experience in hotel management or a similar supervisory role, preferably in a boutique or small-scale property. Skills: Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Proficiency in hotel management software and basic computer applications. Ability to work under pressure and handle challenging situations with poise. Languages: Proficiency in English and Hindi is required. Working Conditions: Location: 9-room boutique hotel in the scenic area of Manali. Hours: 12 hrs. with Break Shift, including weekends and holidays as needed. The property may have seasonal variations in guest traffic, requiring adaptable work schedules. Compensation & Benefits: Competitive salary based on experience, with additional benefits such as accommodation, meals during shifts, and opportunities for professional growth and training. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Education: Bachelor's (Required) Experience: Property Supervisor: 3 years (Required) Language: English (Required) Work Location: In person Expected Start Date: 28/08/2025
Guest Service: Greet and welcome guests warmly, providing excellent customer service. Assist guests with menu selections and food and beverage recommendations. Take accurate food and beverage orders and relay them to kitchen/bar staff. Ensure timely and efficient delivery of food and beverages to guests' tables. Address guest inquiries, requests, and concerns promptly and professionally. Food and Beverage Preparation: Help maintain stock levels for food, beverages, and other supplies. Ensure all F&B items are served according to the hotel's quality standards. Cleanliness & Maintenance: Maintain cleanliness and organization of work areas. Ensure that all dining areas are set up properly before, during, and after service. Assist with the setup and breakdown of events or functions as needed. Health & Safety Compliance: Follow proper food handling, safety, and sanitation procedures. Comply with health and safety regulations and ensure a safe working environment for all staff and guests. Team Collaboration: Work closely with chefs, and hotel staff to ensure smooth service. Assist in training new staff members, as required. Participate in team meetings to discuss any issues, improvements, or updates. Guest Feedback: Seek guest feedback regarding their dining experience and relay comments or concerns to the management team. Resolve any guest complaints or issues in a calm and professional manner to ensure guest satisfaction. Event Support: Assist with organizing and serving food and beverages during special events, such as parties, meetings, or private dinners. Provide support for themed nights, private functions, and group bookings. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Food provided Education: Bachelor's (Preferred) Experience: Food service: 3 years (Required) Work Location: In person Expected Start Date: 28/08/2025
Guest Room Cleaning: Clean and sanitize guest rooms & bathrooms, including making beds, dusting, vacuuming, changing linens, and replenishing toiletries and amenities. Ensure all rooms are presented according to the hotel’s high cleanliness and presentation standards. Report any maintenance issues or damages to the supervisor or maintenance department for prompt resolution. Replace used towels, linen, and amenities such as toiletries and in-room beverages. Ensure all room equipment, including lights, televisions, and air conditioning units, are functioning properly. Public Area Cleaning: Maintain cleanliness and tidiness of hotel corridors, lobby, restrooms, and other public areas. Clean floors, windows, and surfaces, ensuring that they are free of dust, dirt, and debris. Ensure that public areas, such as the lounge, restaurant, and entryways, are consistently tidy and welcoming. Laundry & Linen Management: Assist in the collection, washing, and folding of laundry and linens. Ensure all linens are properly stored and handled, following hotel procedures to maintain inventory control. Check linens for damage and report any issues to the supervisor. Guest Requests: Respond to guest requests promptly and professionally, ensuring a high level of customer service and guest satisfaction. Deliver additional items (e.g., extra towels, pillows, or amenities) to rooms as requested by guests. Attend to any special guest needs such as extra cleaning requests or specific housekeeping preferences. Health & Safety Compliance: Adhere to hotel policies on safety, cleanliness, and hygiene standards. Use cleaning chemicals and equipment properly, ensuring compliance with all health and safety regulations. Follow procedures for handling and disposing of hazardous materials or waste. Stocking & Inventory Control: Maintain adequate stock of cleaning supplies and linens, reporting any shortages or needs to the supervisor. Keep housekeeping carts well-stocked and organized throughout the shift. Ensure that all cleaning supplies and equipment are maintained in good working condition. Team Collaboration: Work closely with other housekeeping associates, supervisors, and hotel staff to ensure smooth operations. Assist in training new housekeeping staff as needed and share knowledge of cleaning techniques and standards. Reporting & Feedback: Report any lost and found items to the supervisor immediately. Provide feedback on guest comments, cleanliness concerns, or suggestions for improvements to the management team. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Food provided Education: Bachelor's (Preferred) Experience: Housekeeping: 3 years (Required) Work Location: In person Expected Start Date: 28/08/2025
Key Responsibilities: 1. Guest Experience & Hospitality: Ensure guests receive exceptional service and have an enjoyable stay. Address guest concerns, special requests, and feedback in a timely and professional manner. Maintain a friendly and approachable demeanor while interacting with guests. Oversee room service, housekeeping, and concierge operations, ensuring the highest standards of cleanliness and service. 2. Property Maintenance & Upkeep: Supervise daily maintenance activities and ensure that the property is well-maintained and clean. Coordinate with housekeeping and maintenance staff to address any property repairs, issues, or improvements. Monitor and ensure the proper functioning of all hotel facilities (rooms, lobby, common areas, etc.). Implement preventive maintenance schedules for all hotel equipment and fixtures. 3. Operations & Administration: Oversee daily operations of the hotel, ensuring smooth check-ins/check-outs and operational efficiency. Maintain and review room occupancy records, bookings, and reservations. Assist in managing the hotel’s inventory, ensuring that supplies are stocked and properly stored. Ensure adherence to hotel policies, safety standards, and local regulations. 4. Financial Oversight: Assist in preparing reports on financial performance and operational efficiency. Help manage guest billing, invoicing, and payments, ensuring accuracy and timely processing. --------------------------------------------------------------------------------------------- Education: A degree in Hospitality Management is required. Experience: Minimum of 2-3 years of experience in hotel management or a similar supervisory role, preferably in a boutique or small-scale property. Skills: Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Proficiency in hotel management software and basic computer applications. Ability to work under pressure and handle challenging situations with poise. Languages: Proficiency in English and Hindi is required. Working Conditions: Location: 9-room boutique hotel in the scenic area of Manali. Hours: 12 hrs. with Break Shift, including weekends and holidays as needed. The property may have seasonal variations in guest traffic, requiring adaptable work schedules. Compensation & Benefits: Competitive salary based on experience, with additional benefits such as accommodation, meals during shifts, and opportunities for professional growth and training. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Education: Bachelor's (Required) Experience: Property Supervisor: 3 years (Required) Language: English (Required) Work Location: In person Expected Start Date: 28/08/2025
We are seeking a highly motivated and experienced Senior Housekeeping Guest Service Associate to join our team at our 9-room boutique hotel. This role requires a strong commitment to cleanliness, organization, and guest satisfaction. The ideal candidate will have a sharp eye for detail, excellent housekeeping skills, and the ability to work independently while maintaining a warm and professional demeanor. Key Responsibilities: Clean and service guest rooms and public areas to the highest standards. Ensure all guest rooms are impeccably presented and stocked with required amenities. Assist with daily housekeeping operations and act as the point of contact in the absence of the supervisor. Respond promptly and courteously to guest requests, ensuring a high level of personalized service. Report maintenance issues and follow up to ensure timely resolution. Monitor cleanliness and order in back-of-house areas and storage rooms. Support and guide junior housekeeping staff with training and quality assurance. Maintain inventory of linen, guest supplies, and cleaning materials. Ensure all health, hygiene, and safety regulations are followed. Qualifications: Minimum 2–3 years of housekeeping experience, preferably in a boutique or luxury hotel. Strong attention to detail and pride in delivering exceptional cleanliness. Good communication and interpersonal skills. Ability to work independently and take initiative. Flexible with working hours, including weekends and holidays. Knowledge of cleaning equipment and chemicals, with a focus on safety. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Education: Diploma (Required) Experience: Housekeeping: 3 years (Required) Language: Hindi (Required) Work Location: In person
We are seeking a highly motivated and experienced Senior Housekeeping Guest Service Associate to join our team at our 9-room boutique hotel. This role requires a strong commitment to cleanliness, organization, and guest satisfaction. The ideal candidate will have a sharp eye for detail, excellent housekeeping skills, and the ability to work independently while maintaining a warm and professional demeanor. Key Responsibilities: Clean and service guest rooms and public areas to the highest standards. Ensure all guest rooms are impeccably presented and stocked with required amenities. Assist with daily housekeeping operations and act as the point of contact in the absence of the supervisor. Respond promptly and courteously to guest requests, ensuring a high level of personalized service. Report maintenance issues and follow up to ensure timely resolution. Monitor cleanliness and order in back-of-house areas and storage rooms. Support and guide junior housekeeping staff with training and quality assurance. Maintain inventory of linen, guest supplies, and cleaning materials. Ensure all health, hygiene, and safety regulations are followed. Qualifications: Minimum 2–3 years of housekeeping experience, preferably in a boutique or luxury hotel. Strong attention to detail and pride in delivering exceptional cleanliness. Good communication and interpersonal skills. Ability to work independently and take initiative. Flexible with working hours, including weekends and holidays. Knowledge of cleaning equipment and chemicals, with a focus on safety. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Education: Diploma (Required) Experience: Housekeeping: 3 years (Required) Language: Hindi (Required) Work Location: In person