Property Supervisor

Key Responsibilities:

1. Guest Experience & Hospitality:

• Ensure guests receive exceptional service and have an enjoyable stay.
• Address guest concerns, special requests, and feedback in a timely and professional manner.
• Maintain a friendly and approachable demeanor while interacting with guests.
• Oversee room service, housekeeping, and concierge operations, ensuring the highest standards of cleanliness and service.

2. Property Maintenance & Upkeep:

• Supervise daily maintenance activities and ensure that the property is well-maintained and clean.
• Coordinate with housekeeping and maintenance staff to address any property repairs, issues, or improvements.
• Monitor and ensure the proper functioning of all hotel facilities (rooms, lobby, common areas, etc.).
• Implement preventive maintenance schedules for all hotel equipment and fixtures.

3. Operations & Administration:

• Oversee daily operations of the hotel, ensuring smooth check-ins/check-outs and operational efficiency.
• Maintain and review room occupancy records, bookings, and reservations.
• Assist in managing the hotel’s inventory, ensuring that supplies are stocked and properly stored.
• Ensure adherence to hotel policies, safety standards, and local regulations.

4. Financial Oversight:

• Assist in preparing reports on financial performance and operational efficiency.
• Help manage guest billing, invoicing, and payments, ensuring accuracy and timely processing.

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• Education: A degree in Hospitality Management is required.
• Experience: Minimum of 2-3 years of experience in hotel management or a similar supervisory role, preferably in a boutique or small-scale property.
• Skills:
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in hotel management software and basic computer applications.
• Ability to work under pressure and handle challenging situations with poise.
• Languages: Proficiency in English and Hindi is required.

Working Conditions:

• Location: 9-room boutique hotel in the scenic area of Manali.
• Hours: 12 hrs. with Break Shift, including weekends and holidays as needed.
• The property may have seasonal variations in guest traffic, requiring adaptable work schedules.

Compensation & Benefits:
Competitive salary based on experience, with additional benefits such as accommodation, meals during shifts, and opportunities for professional growth and training.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided

Education:

• Bachelor's (Required)

Experience:

• Property Supervisor: 3 years (Required)

Language:

• English (Required)

Work Location: In person

Expected Start Date: 28/08/2025