You will be responsible for providing exceptional F&B and Event Service expertise to ensure a memorable and unique experience for guests. As an F&B Service Expert, you will be proficient in various event functions and demonstrate initiative in delivering a wide range of services to enhance the overall guest experience. This includes tasks such as setting tables, communicating with the kitchen, serving guests, and maintaining cleanliness in work areas. It is essential to adhere to all company policies and safety procedures, reporting any maintenance needs or safety concerns to the manager promptly. You should maintain a professional appearance, uphold confidentiality, and exhibit excellent communication skills while interacting with guests and colleagues. Building positive relationships with team members and ensuring quality standards are met are also key responsibilities in this role. Physical requirements include standing, sitting, or walking for extended periods, as well as the ability to lift objects weighing up to 25 pounds without assistance. Flexibility in bending, twisting, and reaching is necessary to perform various tasks effectively. Additionally, you may be required to assist with other job duties as assigned by supervisors. To qualify for this position, a high school diploma or G.E.D. equivalent is required, along with at least 1 year of related work experience. There is no supervisory experience or specific license/certification necessary for this role. Marriott International is an equal opportunity employer that values diversity and inclusion, ensuring that all associates have access to opportunities and are celebrated for their unique backgrounds and experiences. Non-discrimination is a core principle of our organization, encompassing factors such as disability, veteran status, or any other protected basis under applicable law.,
As an Assistant Sales Manager at our property, you will play a key role in leading the segmented sales effort and implementing the segment sales strategy to achieve revenue goals, enhance guest and employee satisfaction, and build long-term customer relationships. Your primary focus will be on conducting day-to-day sales activities to drive the achievement of property sales objectives and personal booking goals. To qualify for this role, you should hold a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field from an accredited university, along with 3 years of experience in sales and marketing or a related professional area. Alternatively, a 4-year bachelor's degree in a relevant major with 1 year of experience in sales and marketing will be considered. Your core work activities will involve collaborating with the sales leader to understand and implement the sales strategy, developing and executing sales strategies, maximizing revenue potential, managing sales activities such as space release and sales calls, and analyzing sales and financial data to achieve the property's financial goals. You will be responsible for ensuring exceptional customer service by displaying leadership in guest hospitality, obtaining feedback on product quality and service levels, and empowering employees to provide excellent customer service. Building successful relationships with key stakeholders, both internal and external, and collaborating with off-property sales channels will also be part of your responsibilities. At our property, we are committed to being an equal opportunity employer that values and celebrates the unique backgrounds of our associates. We foster an inclusive environment where diversity is embraced, and non-discrimination is practiced based on any protected basis. Join us in creating memorable experiences for our guests while upholding our commitment to excellence and equality.,
You will be responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Your main focus will be to manage group/catering opportunities that are not handled by an Event Booking Center (EBC). It will be crucial for you to actively up-sell each business opportunity in order to maximize revenue. Achieving personal and team-related revenue goals will be a key part of your role. You will also be responsible for ensuring that business is turned over properly and in a timely fashion for proper service delivery. Your ultimate goal will be to drive customer/guest loyalty by consistently delivering service excellence throughout each customer/guest experience. To qualify for this position, you should have at least a high school diploma or GED, along with 2 years of experience in sales and marketing, guest services, front desk, or a related professional area. Alternatively, a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major from an accredited university will also be considered, with no work experience required. Your core work activities will involve understanding market opportunities and driving revenue. This includes targeting group/catering accounts, markets, or segments through proactive solicitation and account saturation. You will partner with your group/catering counterpart to effectively manage the business opportunity and respond to incoming group/catering opportunities for the property that are outside the parameters of the Event Booking Center. Identifying, qualifying, and soliciting new group/catering business to achieve revenue goals will be a critical part of your responsibilities. Additionally, you will focus on group/catering accounts with significant potential sales revenue, develop effective sales plans, and maximize revenue through upselling packages and creative food and beverage offerings. Providing exceptional customer service will also be a key aspect of your role. You will handle complex business with significant revenue potential and customer expectations, building and strengthening relationships with existing and new customers to enable future bookings. Developing relationships within the community to expand customer base for group/catering sales opportunities will also be essential. By executing exemplary customer service, you will drive customer satisfaction and loyalty, assisting customers before and during their program/event to ensure their needs are met and expectations exceeded. In addition to the core responsibilities, you will work collaboratively with off-property sales channels to ensure coordinated sales efforts and manage relationships with key internal and external stakeholders. Utilizing sales resources, administrative/support staff, and intranet for resources and information will also be part of your additional responsibilities. You will conduct site inspections, create contracts as required, and support the operational aspects of business booked. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our commitment to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law, is unwavering.,
In this role at Marriott International, as a member of the property Human Resources support staff, you will work closely with Human Resources employees to carry out the daily activities of the Human Resource Office. Your responsibilities will include oversight of recruitment, total compensation, and training and development. It will be your focus to deliver HR services that meet or exceed the needs of employees and enable business success. Your role also involves ensuring compliance with all applicable laws, regulations, and operating procedures. **Key Responsibilities:** - Assist in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. - Establish and maintain contact with external recruitment sources. - Attend job fairs and ensure documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. - Network with local organizations to source candidates for current or future openings. - Oversee and monitor candidate identification and selection process. - Provide subject matter expertise to property managers regarding selection procedures. - Work with the unemployment services provider to respond to unemployment claims; review provider reports for accuracy and correct errors. - Prepare, audit and distribute unemployment claim activity reports to property management. - Attend unemployment hearings and ensure the property is properly represented. - Support a departmental orientation program for employees to receive the appropriate new hire training. - Ensure employees are cross-trained to support successful daily operations. - Use all available on-the-job training tools for employees; supervise ongoing training initiatives and conduct training when appropriate. - Assist in maintaining effective employee communication channels in the property. - Review progressive discipline documentation for accuracy and consistency. - Utilize an open-door policy to acknowledge employee problems or concerns in a timely manner. - Ensure employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources. - Ensure employee files contain required employment paperwork, proper performance management, and compensation documentation. - Ensure compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. - Facilitate random, reasonable belief, and post-accident drug testing process. - Communicate property rules and regulations via the employee handbook. **Qualifications Required:** - High school diploma or GED; 3 years of experience in human resources, management operations, or related professional area. - OR - 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year of experience in human resources, management operations, or related professional area. At Marriott International, we are committed to being an equal opportunity employer, valuing and celebrating the unique backgrounds of our associates. We actively foster an inclusive environment where diversity is appreciated and respected.,
As an Assistant Restaurant Manager at Marriott International, your role involves assisting in the daily supervision of restaurant operations, menu planning, maintaining sanitation standards, and supporting servers and hosts during peak meal periods. Your focus will be on improving guest and employee satisfaction by determining training needs, implementing plans, and ensuring performance expectations are met. Key Responsibilities: - Handle employee questions and concerns - Monitor employees to ensure performance expectations are met - Provide feedback to employees based on service behaviors - Supervise daily shift operations - Ensure all employees have proper supplies, equipment, and uniforms - Communicate any food quality and service level issues to Chef and Restaurant Manager - Ensure compliance with restaurant policies, standards, and procedures - Monitor alcohol beverage service in compliance with local laws - Manage to achieve or exceed budgeted goals - Interact with guests to obtain feedback on product quality and service levels - Supervise staffing levels to meet guest service, operational needs, and financial objectives - Encourage employees to provide excellent customer service - Handle guest problems and complaints, seeking assistance from supervisors as necessary - Strive to improve service performance - Assist in reviewing comment cards and guest satisfaction results with employees - Supervise ongoing training initiatives - Use available on-the-job training tools for employees - Communicate performance expectations and coach employees on performance - Provide information to supervisors, co-workers, and subordinates - Analyze information, evaluate results, and solve problems - Recognize good quality products and presentations - Assist servers and hosts during meal periods and high demand times - Supervise daily shift operations in the absence of the Restaurant Manager Qualifications Required: - High school diploma or GED with 4 years of experience in food and beverage, culinary, or related professional area; OR - 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years of experience in food and beverage, culinary, or related professional area At Marriott International, we are committed to being an equal opportunity employer, valuing and celebrating the unique backgrounds of our associates. We promote a non-discriminatory environment and welcome individuals of all backgrounds, including those with disabilities and veterans.,
**Role Overview:** You will be responsible for supervising daily restaurant operations, assisting with menu planning, maintaining sanitation standards, and supporting servers and hosts during peak meal periods. Your main goal will be to enhance guest and employee satisfaction and optimize financial performance within your areas of responsibility. You will also play a key role in determining and implementing training programs to achieve set goals. **Key Responsibilities:** - Supervise and manage employees, ensuring smooth day-to-day operations and maintaining service and sanitation standards. - Review staffing levels to meet guest service, operational needs, and financial objectives. - Lead the food and beverage team by demonstrating strong interpersonal and communication skills, fostering trust and cooperation, and providing guidance and coaching for team members. - Develop specific goals and plans to prioritize work, maintain productivity levels, and ensure compliance with all food & beverage policies and regulations. - Provide exceptional customer service by going above and beyond to meet guest needs, handle complaints, and continuously improve service results. - Manage and conduct human resource activities such as setting performance standards, identifying educational needs, and ensuring fair treatment and ongoing training for employees. - Fulfill additional responsibilities including providing information to stakeholders, analyzing information to solve problems, and supervising daily shift operations in the absence of the Assistant Restaurant Manager. **Qualifications Required:** - High school diploma or GED with 4 years of experience in the food and beverage industry, culinary field, or related area; OR a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major from an accredited university, with 2 years of relevant experience. - Strong understanding of local, state, and Federal liquor laws, food handling, and sanitation standards. - Excellent leadership, communication, and customer service skills. - Ability to prioritize tasks, coach and mentor team members, and drive continuous improvement in service performance. --- *Please note that Marriott International is committed to promoting diversity and equal opportunity in the workplace, valuing and celebrating the unique backgrounds and experiences of all associates. The company upholds a non-discrimination policy based on any protected basis, including disability, veteran status, or other factors protected by applicable law.*,
**Job Description:** As a Sales Executive at our company, you will be responsible for proactively soliciting and handling sales opportunities. Your role will involve ensuring that business is turned over properly and in a timely fashion for efficient service delivery. You will play a key part in leading day-to-day sales activities, focusing on developing long-term, value-based customer relationships that contribute to achieving sales objectives. Your main goal will be to achieve personal sales targets. **Key Responsibilities:** - Collaborate with off-property sales channels to coordinate and complement sales efforts, avoiding duplication. - Strengthen relationships with both existing and potential customers through activities such as sales calls, entertainment, FAM trips, and trade shows. - Expand the customer base by developing relationships within the community. - Manage and cultivate relationships with internal and external stakeholders. - Participate in sales calls with the sales team to acquire new business and close deals. - Support the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence. - Identify new business opportunities to meet personal and location revenue goals. - Stay informed about market trends, target customer information, and competitors to maximize revenue. - Provide exceptional customer service to drive customer loyalty and satisfaction. **Qualifications Required:** - 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field from an accredited university, with 3 years of experience in sales and marketing or a related professional area; OR - 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, with 1 year of experience in sales and marketing or a related professional area. At Marriott International, we are committed to providing equal opportunities to all individuals, valuing and celebrating the unique backgrounds of our associates. We promote a culture where diversity is embraced and actively foster an inclusive environment. Our dedication to non-discrimination extends to all protected bases, including disability, veteran status, and other categories safeguarded by applicable laws.,