We're seeking a highly organized and detail-oriented Banquet Coordinator to oversee the planning, execution, and delivery of events and banquets. The ideal candidate will ensure seamless coordination between clients, vendors, and internal teams to provide exceptional event experiences. Key Responsibilities: 1. Event Planning: Collaborate with clients to understand event requirements, preferences, and timelines. 2. Venue Management: Coordinate with venue teams to ensure setup, layout, and logistics meet event requirements. 3. Vendor Management: Liaise with vendors (catering, audio-visual, decor) to ensure timely delivery and setup. 4. Client Communication: Provide regular updates, respond to queries, and ensure client satisfaction. 5. Event Execution: Oversee event setup, execution, and teardown, ensuring attention to detail and high-quality service. 6. Team Collaboration: Work with internal teams (catering, events, hospitality) to ensure seamless event delivery. 7. Problem-Solving: Handle unexpected issues and find solutions to ensure successful events. Job Type: Full-time Pay: ₹18,000.00 - ₹18,500.00 per month Benefits: Cell phone reimbursement Food provided Paid sick time Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Work Location: In person
The candidate must have Hotel Experience ! And they are responsible for assisting the Front Office Manager in the daily operations of the front desk, including supervising front office staff, ensuring guest satisfaction, and maintaining hotel standards. This role requires strong leadership, organizational skills, and a commitment to delivering exceptional guest experiences. The supervisor acts as a point of contact for guests and staff, resolving issues, and ensuring smooth and efficient front office operations. Key Responsibilities: 1. Staff Supervision & Training: * Supervise, train, and motivate front desk agents, bell staff, and other front office personnel. * Assist in scheduling shifts and managing breaks to ensure adequate coverage. * Conduct on-the-job training for new hires and provide ongoing coaching and feedback to existing staff. * Monitor staff performance, ensuring adherence to hotel policies and procedures. * Assist in performance evaluations and disciplinary actions when necessary. * Foster a positive and collaborative work environment. 2. Guest Services & Relations: * Welcome and register guests, assign rooms, and issue room keys. * Handle guest check-ins and check-outs efficiently and courteously. * Address guest inquiries, requests, and complaints promptly and professionally, escalating to management when necessary. * Ensure all guest requests are met with a high level of service. * Maintain a thorough knowledge of hotel services, facilities, and local attractions to provide accurate information to guests. * Proactively anticipate guest needs and offer personalized service. * Handle special requests, VIP arrivals, and group check-ins. 3. Front Desk Operations: * Oversee the accuracy of guest folios, ensuring correct billing and charges. * Process various forms of payment (cash, credit cards, direct billing, etc.). * Balance cash drawers and process daily financial reports. * Monitor room availability and assist with reservations when needed. * Ensure the front desk area is clean, organized, and presentable at all times. * Manage wake-up calls and guest messaging services. * Maintain accurate guest records and data. * Handle emergency situations (e.g., fire alarms, medical emergencies) calmly and efficiently, following established protocols. 4. Communication & Coordination: * Communicate effectively with other departments (Housekeeping, F&B, Maintenance, Sales) to ensure seamless guest service. * Relay important information and updates to front desk staff. * Attend departmental meetings and contribute to operational improvements. * Prepare and submit daily reports to the Front Office Manager. 5. Administrative Duties: * Assist with inventory control of front office supplies. * Handle incoming and outgoing mail and faxes. * Perform other administrative tasks as assigned by management. * Ensure compliance with all hotel and brand standards, as well as health and safety regulations. Job Type: Full-time Pay: ₹19,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Food provided Paid sick time Schedule: Day shift Experience: Hotel: 1 year (Required) Language: Hindi (Preferred) English (Required) Work Location: In person
An AC Technician in a hotel is vital for maintaining guest comfort and ensuring the smooth operation of various systems. Here's a detailed job description: AC Technician - Job Description (Hotel) Reports To: Chief Engineer, Engineering Manager, or Maintenance Supervisor Job Summary: The AC Technician is responsible for the installation, inspection, maintenance, troubleshooting, and repair of all air conditioning, refrigeration, and ventilation systems throughout the hotel property. This role is crucial for ensuring optimal guest comfort, energy efficiency, and compliance with all safety and environmental regulations. Key Responsibilities: 1. Installation & Commissioning: * Install new AC units, refrigeration units, and ventilation systems according to hotel standards and manufacturer specifications. Connect electrical components, piping, and ductwork accurately and safely. Test newly installed systems to ensure proper functionality and performance. 2. Preventive Maintenance: Execute a comprehensive preventive maintenance schedule for all HVAC (Heating, Ventilation, and Air Conditioning) and refrigeration equipment, including chillers, split ACs, VRF/VRV systems, air handling units (AHUs), fan coil units (FCUs), refrigerators, freezers, ice makers, and walk-in coolers. Conduct routine checks, inspections, and cleaning of filters, coils, condensers, compressors, motors, and other components. Monitor refrigerant levels and perform leak checks as per environmental regulations. Lubricate moving parts and adjust systems for optimal efficiency and performance. * Maintain accurate records of all preventive maintenance activities. 3. Troubleshooting & Repair: Diagnose electrical and mechanical faults in AC and refrigeration systems promptly and accurately. Identify root causes of system failures and implement effective solutions. Repair or replace defective components such as motors, compressors, condensers, evaporators, thermostats, sensors, and control boards. Respond promptly to guest complaints and internal maintenance requests related to temperature and air quality issues. Perform emergency repairs to minimize downtime and disruption to guests and hotel operations. 4. System Monitoring & Optimization: Monitor and control property temperatures through the Building Management System (BMS) or relevant controls. Analyze energy and utilities usage related to HVAC systems and recommend energy-efficient solutions and upgrades. Calibrate controls, gauges, meters, and other equipment for accurate readings and optimal system performance. 5. Refrigerant Management: Handle, recover, recycle, and dispose of refrigerants responsibly and in strict compliance with local and international environmental regulations (e.g., EPA standards if applicable). Maintain detailed logs of refrigerant usage and disposal. 6. Safety & Compliance: Adhere to all hotel safety policies, procedures, and local regulations. Utilize appropriate Personal Protective Equipment (PPE) at all times. Report any safety hazards, accidents, or injuries immediately to supervisors. Ensure all work is carried out in accordance with industry standards and best practices. 7. Documentation & Reporting: * Maintain accurate records of all maintenance and repair activities, including work performed, parts used, system conditions, and time spent. * Complete daily job records, time sheets, and maintenance reports. * Cooperate with the engineering storekeeper for timely requisition and tracking of spare parts. 8. Collaboration & Cross-Training: * Work closely with other engineering team members (plumbers, electricians, general technicians) to ensure integrated maintenance and smooth operation of all hotel facilities. * Cross-train in other maintenance disciplines (e.g., basic electrical, plumbing) as required to support overall hotel operations. * Respond to changes in the engineering function as dictated by industry or hotel needs. Job Type: Full-time Pay: ₹21,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Food provided Paid sick time Schedule: Day shift Evening shift Morning shift Night shift Work Location: In person
The candidate must have Hotel Experience ! And they are responsible for assisting the Front Office Manager in the daily operations of the front desk, including supervising front office staff, ensuring guest satisfaction, and maintaining hotel standards. This role requires strong leadership, organizational skills, and a commitment to delivering exceptional guest experiences. The supervisor acts as a point of contact for guests and staff, resolving issues, and ensuring smooth and efficient front office operations. Key Responsibilities: 1. Staff Supervision & Training: * Supervise, train, and motivate front desk agents, bell staff, and other front office personnel. * Assist in scheduling shifts and managing breaks to ensure adequate coverage. * Conduct on-the-job training for new hires and provide ongoing coaching and feedback to existing staff. * Monitor staff performance, ensuring adherence to hotel policies and procedures. * Assist in performance evaluations and disciplinary actions when necessary. * Foster a positive and collaborative work environment. 2. Guest Services & Relations: * Welcome and register guests, assign rooms, and issue room keys. * Handle guest check-ins and check-outs efficiently and courteously. * Address guest inquiries, requests, and complaints promptly and professionally, escalating to management when necessary. * Ensure all guest requests are met with a high level of service. * Maintain a thorough knowledge of hotel services, facilities, and local attractions to provide accurate information to guests. * Proactively anticipate guest needs and offer personalized service. * Handle special requests, VIP arrivals, and group check-ins. 3. Front Desk Operations: * Oversee the accuracy of guest folios, ensuring correct billing and charges. * Process various forms of payment (cash, credit cards, direct billing, etc.). * Balance cash drawers and process daily financial reports. * Monitor room availability and assist with reservations when needed. * Ensure the front desk area is clean, organized, and presentable at all times. * Manage wake-up calls and guest messaging services. * Maintain accurate guest records and data. * Handle emergency situations (e.g., fire alarms, medical emergencies) calmly and efficiently, following established protocols. 4. Communication & Coordination: * Communicate effectively with other departments (Housekeeping, F&B, Maintenance, Sales) to ensure seamless guest service. * Relay important information and updates to front desk staff. * Attend departmental meetings and contribute to operational improvements. * Prepare and submit daily reports to the Front Office Manager. 5. Administrative Duties: * Assist with inventory control of front office supplies. * Handle incoming and outgoing mail and faxes. * Perform other administrative tasks as assigned by management. * Ensure compliance with all hotel and brand standards, as well as health and safety regulations. Job Type: Full-time Pay: ₹19,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Food provided Paid sick time Schedule: Day shift Experience: Hotel: 1 year (Required) Language: Hindi (Preferred) English (Required) Work Location: In person
An AC Technician in a hotel is vital for maintaining guest comfort and ensuring the smooth operation of various systems. Here's a detailed job description: AC Technician - Job Description (Hotel) Reports To: Chief Engineer, Engineering Manager, or Maintenance Supervisor Job Summary: The AC Technician is responsible for the installation, inspection, maintenance, troubleshooting, and repair of all air conditioning, refrigeration, and ventilation systems throughout the hotel property. This role is crucial for ensuring optimal guest comfort, energy efficiency, and compliance with all safety and environmental regulations. Key Responsibilities: 1. Installation & Commissioning: * Install new AC units, refrigeration units, and ventilation systems according to hotel standards and manufacturer specifications. Connect electrical components, piping, and ductwork accurately and safely. Test newly installed systems to ensure proper functionality and performance. 2. Preventive Maintenance: Execute a comprehensive preventive maintenance schedule for all HVAC (Heating, Ventilation, and Air Conditioning) and refrigeration equipment, including chillers, split ACs, VRF/VRV systems, air handling units (AHUs), fan coil units (FCUs), refrigerators, freezers, ice makers, and walk-in coolers. Conduct routine checks, inspections, and cleaning of filters, coils, condensers, compressors, motors, and other components. Monitor refrigerant levels and perform leak checks as per environmental regulations. Lubricate moving parts and adjust systems for optimal efficiency and performance. * Maintain accurate records of all preventive maintenance activities. 3. Troubleshooting & Repair: Diagnose electrical and mechanical faults in AC and refrigeration systems promptly and accurately. Identify root causes of system failures and implement effective solutions. Repair or replace defective components such as motors, compressors, condensers, evaporators, thermostats, sensors, and control boards. Respond promptly to guest complaints and internal maintenance requests related to temperature and air quality issues. Perform emergency repairs to minimize downtime and disruption to guests and hotel operations. 4. System Monitoring & Optimization: Monitor and control property temperatures through the Building Management System (BMS) or relevant controls. Analyze energy and utilities usage related to HVAC systems and recommend energy-efficient solutions and upgrades. Calibrate controls, gauges, meters, and other equipment for accurate readings and optimal system performance. 5. Refrigerant Management: Handle, recover, recycle, and dispose of refrigerants responsibly and in strict compliance with local and international environmental regulations (e.g., EPA standards if applicable). Maintain detailed logs of refrigerant usage and disposal. 6. Safety & Compliance: Adhere to all hotel safety policies, procedures, and local regulations. Utilize appropriate Personal Protective Equipment (PPE) at all times. Report any safety hazards, accidents, or injuries immediately to supervisors. Ensure all work is carried out in accordance with industry standards and best practices. 7. Documentation & Reporting: * Maintain accurate records of all maintenance and repair activities, including work performed, parts used, system conditions, and time spent. * Complete daily job records, time sheets, and maintenance reports. * Cooperate with the engineering storekeeper for timely requisition and tracking of spare parts. 8. Collaboration & Cross-Training: * Work closely with other engineering team members (plumbers, electricians, general technicians) to ensure integrated maintenance and smooth operation of all hotel facilities. * Cross-train in other maintenance disciplines (e.g., basic electrical, plumbing) as required to support overall hotel operations. * Respond to changes in the engineering function as dictated by industry or hotel needs. Job Type: Full-time Pay: ₹21,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Food provided Paid sick time Schedule: Day shift Evening shift Morning shift Night shift Work Location: In person
Sr.HR Executive in a hotel is responsible for managing all human resources functions to support the hotel's operational goals and foster a positive, productive, and compliant work environment. This includes recruitment, training, employee relations, performance management, compensation and benefits, and ensuring adherence to labor laws and hotel policies. Key Responsibilities 1. Recruitment and Onboarding: Talent Acquisition: Manage the full recruitment cycle, including: Creating and updating accurate job descriptions. Posting job openings on various platforms (job boards, social media, industry-specific sites). Sourcing and screening resumes and applications. Conducting interviews (initial screenings, HR rounds) and assessments. Coordinating interviews with department heads. Extending job offers and negotiating terms. Onboarding: Design and facilitate comprehensive onboarding and orientation programs for new hires to ensure a smooth transition and integration into the hotel culture. This includes familiarizing them with hotel policies, procedures, and safety regulations. 2. Employee Relations and Engagement: Conflict Resolution: Act as a primary point of contact for employees, addressing queries, concerns, and grievances. Mediate and resolve workplace conflicts and disputes in a fair and impartial manner. Disciplinary Actions: Handle disciplinary actions in accordance with hotel policies and labor laws. Employee Communication: Foster open and effective communication between management and employees. Engagement Initiatives: Develop and implement employee engagement initiatives, such as team-building events, recognition programs, employee surveys, and wellness programs to promote a positive and inclusive work culture. Exit Interviews: Conduct exit interviews to gather feedback and identify areas for improvement in employee retention. 3. Training and Development: Needs Assessment: Identify training needs across various departments to enhance employee skills and knowledge. Program Development: Coordinate and conduct training sessions and workshops on topics such as customer service, safety protocols, compliance, and professional development. Career Development: Facilitate professional growth opportunities, including coaching, mentoring, and career pathing. Performance Management: Oversee and support the performance appraisal process, including goal-setting, feedback collection, performance evaluations, and development plans. 4. Compensation and Benefits: Payroll Administration: Collaborate with the finance department to ensure accurate and timely payroll processing, including managing attendance, leave, and overtime. Compensation Strategy: Assist in developing and implementing compensation structures, salary reviews, and incentive programs. 5. Compliance and Policy Adherence: Legal Compliance: Stay informed about all relevant labor laws, regulations, and industry standards (local, state, federal, and international, as applicable). Ensure the hotel's HR policies and practices comply with all legal requirements. Policy Development: Develop, update, and enforce HR policies and procedures in alignment with hotel goals and values. Record Keeping: Maintain accurate, confidential, and up-to-date employee records, including personal details, contracts, performance evaluations, training records, and disciplinary actions. Health and Safety: Collaborate with safety officers to ensure a safe and healthy work environment, participating in the development of emergency response plans. Job Types: Full-time, Permanent Pay: ₹24,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Food provided Internet reimbursement Paid sick time Paid time off Work Location: In person
The Sales Coordinator is responsible for providing administrative and sales support to the sales and marketing team. The primary goal is to help generate revenue and drive business growth for the hotel by assisting with the coordination of sales activities, responding to inquiries, preparing proposals, and facilitating bookings for meetings, events, and accommodations. This role requires strong organizational skills, excellent communication, and a customer-focused approach. Key Responsibilities and Duties Sales and Administrative Support: Serve as the primary point of contact for incoming sales inquiries, answering phone calls and emails promptly and professionally. Assist in creating and preparing sales proposals, contracts, and presentations for potential clients. Maintain and update client databases and sales records in a CRM system. Schedule and coordinate appointments, meetings, and site inspections for the sales team and clients. Prepare and distribute sales reports, tracking key performance indicators such as revenue, bookings, and conversion rates. Perform general administrative tasks, including filing, data entry, and managing correspondence. Client Communication and Relationship Management: Build and maintain positive relationships with clients, providing exceptional customer service. Liaise with clients throughout the booking process, from initial inquiry to final details. Handle client requests and concerns, ensuring a positive experience and addressing any issues promptly. Proactively follow up with clients to ensure satisfaction and encourage repeat business. Event and Booking Coordination: Coordinate the logistics for meetings, events, and group bookings by working closely with other hotel departments (e.g., front desk, catering, banquets). Ensure all event details, such as room setup, audiovisual equipment, and catering, are communicated accurately and executed according to the client's contract. Assist in the creation of banquet event orders (BEOs) and other necessary documents to ensure seamless event execution. Marketing and Prospecting: Assist in conducting market research to identify new sales opportunities, industry trends, and competitor offerings. Generate new leads through tele-prospecting, internet research, and networking. Contribute ideas and support to marketing initiatives and campaigns. Required Skills and Qualifications Education and Experience: A bachelor's degree in hospitality, business administration, marketing, or a related field is often preferred. Previous experience in a sales, administrative, or hospitality role is typically required, with experience in a hotel setting being a significant advantage. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential. Experience with a Customer Relationship Management (CRM) system and/or hotel property management software (e.g., Opera, Delphi) is highly desirable. Key Competencies: Excellent Communication: Outstanding written and verbal communication skills are crucial for interacting with clients and colleagues. Organizational Skills: The ability to manage multiple tasks, prioritize effectively, and pay close attention to detail is essential. Customer Service: A strong commitment to providing a high level of customer satisfaction. Teamwork: The ability to collaborate effectively with the sales team and other hotel departments. Problem-Solving: The capacity to identify and resolve issues in a timely and professional manner. Proactive and Self-Motivated: The drive to take initiative and work independently to meet goals. Required canddiate who have prior experience in Four/Five Star Hotel Experience Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹24,000.00 per month Benefits: Cell phone reimbursement Food provided Experience: Hotel: 1 year (Required) Work Location: In person
The ideal candidate for this role must have hotel experience and will be responsible for assisting the Front Office Manager in the daily operations of the front desk. This includes supervising front office staff, ensuring guest satisfaction, and maintaining hotel standards. As a supervisor, you will need to exhibit strong leadership qualities, excellent organizational skills, and a dedication to providing exceptional guest experiences. Your role will involve acting as a point of contact for both guests and staff, resolving any issues that may arise, and ensuring the smooth and efficient operation of the front office. Your key responsibilities will include: Staff Supervision & Training: - Supervising, training, and motivating front desk agents, bell staff, and other front office personnel. - Assisting in scheduling shifts and managing breaks to ensure adequate coverage. - Conducting on-the-job training for new hires and providing ongoing coaching and feedback to existing staff. - Monitoring staff performance to ensure compliance with hotel policies and procedures. - Assisting in performance evaluations and taking disciplinary actions when necessary. - Creating a positive and collaborative work environment. Guest Services & Relations: - Welcoming and registering guests, assigning rooms, and issuing room keys. - Handling guest check-ins and check-outs efficiently and courteously. - Addressing guest inquiries, requests, and complaints promptly and professionally, escalating to management when needed. - Ensuring all guest requests are met with a high level of service. - Maintaining a thorough knowledge of hotel services, facilities, and local attractions to provide accurate information to guests. - Anticipating guest needs proactively and offering personalized service. - Managing special requests, VIP arrivals, and group check-ins. Communication & Coordination: - Effectively communicating with other departments (Housekeeping, F&B, Maintenance, Sales) to ensure seamless guest service. - Relaying important information and updates to front desk staff. - Attending departmental meetings and contributing to operational improvements. - Preparing and submitting daily reports to the Front Office Manager. Administrative Duties: - Assisting with inventory control of front office supplies. - Handling incoming and outgoing mail and faxes. - Performing other administrative tasks as assigned by management. - Ensuring compliance with all hotel and brand standards, as well as health and safety regulations. This is a full-time position with benefits such as cell phone reimbursement, provided food, and paid sick time. The work schedule is on day shift, and a minimum of 1 year of hotel experience is required. Proficiency in English is required, and knowledge of Hindi is preferred. The work location is in person.,
Commis I specializes in South Indian cuisine, their primary responsibilities include: Food Preparation: Assisting in the preparation of ingredients for a wide range of South Indian dishes, which involves tasks like chopping vegetables, grinding spices, and preparing batters for items like dosas and idlis . Cooking: Learning and executing basic South Indian cooking techniques and recipes under the guidance of senior chefs. Hygiene and Sanitation: Maintaining a clean and hygienic work station, following all food safety regulations, and ensuring proper storage and handling of ingredients. Inventory Management: Assisting with monitoring stock levels of ingredients and kitchen supplies and reporting to senior chefs when items need to be restocked. Team Collaboration: Working closely with the rest of the kitchen staff to ensure a smooth and efficient workflow, especially during busy service periods. Job Type: Permanent Pay: ₹20,000.00 - ₹20,450.00 per month Work Location: In person