895 Guest Services Jobs - Page 20

Strong skills in providing excellent customer service and a positive experience for guests. Taking accurate food and beverage orders and accurately relaying them to kitchen staff. Promptly serving food and drinks to guests, ensuring timely and efficient delivery of orders. Ability to effectively communicate with guests and kitchen staff. Good understanding of food and beverage offerings to assist customers with choices. Setting up and clearing tables, ensuring dining areas are clean, well-maintained, and organized. Collaborating effectively with colleagues and other staff members. Maintaining a professional demeanor while interacting with guests. Handling guest inquiries, resolving any compl...

To be responsible for charging all Food and Beverage and miscellaneous items in the In Room Dining. To answer In Room Dining telephones and advise, assist and take orders correctly, recommending and selling as appropriate, according to In Room Dining core standards. To know and check daily all menus and wine lists especially daily and weekly specials etc. To upsell to guests and help guests make a full selection of our products. To issue guest orders to waiters in absence of the Assistant Manager or Supervisor. To monitor timing of all orders and advise the Assistant Manager or Supervisor of any delays or problems occurring. To contact guests if there are delays or challenges with an order, ...

As an intern at Hotel Green Castle, you will have the opportunity to gain hands-on experience in hotel management operations. We are looking for someone who is passionate about hospitality and eager to learn and grow in the industry. You will assist with daily operations of the hotel, including front desk management, housekeeping, and guest services, collaborating with various departments to ensure smooth operations and exceptional guest experiences. During your internship, you will gain knowledge and understanding of hotel systems and software to efficiently manage bookings and reservations. You will also participate in staff training and development programs to enhance leadership and commu...

As a member of our team, you will play a crucial role in managing hotel operations, encompassing various departments such as the front desk, housekeeping, food and beverage, and maintenance. Your responsibilities will include familiarizing yourself with the hotel's standard operating procedures and policies to ensure efficient operations. It will be essential to prioritize guest satisfaction by addressing any concerns or complaints promptly and effectively. Furthermore, you will be involved in the recruitment, training, and supervision of staff members, as well as conducting regular inventory checks and managing supply orders to maintain adequate resources. In addition, you will assist in th...

You will be responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Your main focus will be on achieving personal and team related revenue goals by actively up-selling each business opportunity to maximize revenue. It will be your duty to verify that the business is turned over properly and in a timely fashion for proper service delivery. Your role will play a crucial part in driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience, ultimately aiming to grow the account on behalf of the company. To be considered for this role, you should possess a high school diploma or...

Food & Beverage Associate With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forge...

Additional Information Job Number 25138336 Job Category Rooms & Guest Services Operations Location Fairfield by Marriott Amritsar, Albert Road, Amritsar, Punjab, India, 143001 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED;...

We are seeking a charismatic and customer-focused Guest Relations Executive to enhance our guests’ experiences from arrival to departure. The ideal candidate will be responsible for greeting guests, managing reservations, addressing concerns, and ensuring a seamless café experience. Key Responsibilities: · Warmly welcome guests and assist with seating arrangements. · Manage reservations and ensure efficient table turnover. · Handle guest inquiries regarding menu, services, and special requests. · Address and resolve customer complaints professionally. · Coordinate with the kitchen and service staff to ensure timely service. · Maintain a guest database for personalized experiences. · Organize...

Welcome guests in a warm and friendly manner. Ascertains their dining needs. Seats guests and manage the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Performs opening and closing duties, as needed. Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Helps fellow team members and other departments wherever necessary to maintain positive working relationships. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Paid time off Provident Fund Experience: total work: 3 years (Pr...

Service and order handling Night shift Accomodation is provided Job Type: Full-time Pay: ₹8,086.00 - ₹15,000.00 per month Benefits: Food provided Experience: total work: 1 year (Required) Work Location: In person

We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing service to guests, helping them in their menu order, and handling customers in Restaurants. Responsibilities: · Greeting guests upon arrival and making them feel welcomed. · Administering check-ins and check-outs. · Providing front desk services to guests. · Processing guest payments. · Coordinating with floor manager and kitchen staff. · Being a source of information to guests on various matters such as menu and beverages advice. · Processing meal and beverage requests. · Accommodating general and unique r...

1. Responsible for preparing and serving coffee and other beverages to customers in the cafe. 2. Oversee daily operations of the cafe and restaurant ensuring smooth service. 3. Train, supervise and guide F&B service staff. 4.Coordinate with the kitchen team for timely service. 5. Maintain hygiene, cleanliness and presentation standards in cafe and restaurant areas. 6. Handle billing, POS operations and guest feedback. Job Type: Full-time Pay: ₹16,000.00 - ₹22,000.00 per month Benefits: Food provided Experience: total work: 2 years (Required) Work Location: In person

We are looking for dedicated and hardworking General Service Associates (GSA) to join our F&B Service and Housekeeping teams. The ideal candidates will provide high-quality service to guests, maintain cleanliness standards, and support daily operations in their respective departments. Key Responsibilities (F&B Service): Welcome guests and assist with seating in restaurants or dining areas Take food and beverage orders and serve items in a timely and professional manner Set up tables with linen, silverware, and glassware as per standards Clear tables and maintain cleanliness of service areas during and after service Assist in buffet setups and banquet services as needed Coordinate with kitche...

Job Summary: The Guest Relations Manager is responsible for ensuring guests receive exceptional service throughout their stay. This role serves as the main point of contact for VIPs and all guest-related queries, complaints, and special requests. The Guest Relations Manager plays a critical role in enhancing the guest experience, increasing satisfaction, and ensuring loyalty to the hotel’s brand and service standards. Key Responsibilities:Guest Experience & Service Welcome guests upon arrival and ensure a smooth check-in and check-out process. Serve as the primary point of contact for guest inquiries, complaints, and special requests. Manage VIP guests, groups, and long-stay clients with per...

Greet and welcome guests with a warm and professional attitude. Handle check-in and check-out processes efficiently and accurately. Manage room reservations and update the hotel’s booking system. Answer phone calls and respond to emails promptly and professionally. Provide information about hotel services, amenities, local attractions, and directions. Address guest complaints and requests with professionalism, ensuring prompt resolution. Maintain accurate guest records and handle billing and payment transactions. Coordinate with housekeeping and maintenance departments for room status and service requests. Ensure the front desk and lobby area are clean, organized, and presentable. Follow all...

Gives personal attention, takes personal responsibility and uses teamwork when providing guest service, Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment to delight guests. Performs other duties as required to provide genuine hospitality. Good Communication skills

Job Summary: The Restaurant Hostess is the first point of contact for guests and plays a key role in creating a welcoming dining experience. She greets guests, manages reservations, organizes seating arrangements, and ensures excellent guest service from arrival to departure. Key Responsibilities: Warmly greet guests as they arrive and thank them as they leave. Manage reservations, waitlists, and walk-in guests efficiently. Escort guests to their tables, present menus, and introduce their server. Coordinate table rotation and monitor dining room flow to optimize seating. Handle guest inquiries and complaints courteously and professionally. Maintain the cleanliness and presentation of the rec...

Additional Information Job Number 25136186 Job Category Rooms & Guest Services Operations Location Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India, 560048 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests’ needs and information prior to arriva...

Job Summary: We are looking for a warm, professional, and customer-oriented Restaurant Hostess to welcome guests and manage seating arrangements in our restaurant. The ideal candidate will create a positive first impression, ensure smooth guest flow, and assist with reservations while maintaining high hospitality standards. Key Responsibilities:Guest Welcome & Seating: Greet and welcome guests with a warm, friendly attitude. Manage table assignments and escort guests to their seats. Ensure a smooth seating flow while considering guest preferences and reservation schedules. Reservation & Guest Management: Handle reservations via phone, email, and online platforms. Maintain an updated reservat...

About Us Wellesley Hotel, Pune Wellesley Hotel is a 23-room premium art boutique property, thoughtfully designed to offer a blend of luxury, elegance, and personalized service. Our vision is to provide guests with an extraordinary stay experience where every moment is memorable. With its thoughtfully selected interiors, modern amenities, and commitment to guest satisfaction, Wellesley Hotel stands as a distinguished hospitality destination in Pune. We believe that a dedicated and skilled team is essential to uphold this promise, and we’re excited to partner with you to bring the best talent on board. Job Description Greet and welcome guests with warmth and professionalism. Handle guest check...

· Stationed at assigned hospital · Meet doctors to get the contacts of expectant mothers · Meet expectant mothers / fathers and convince them to take presentations with Cordlife · Promote stem cell banking and about Cordlife Sciences by giving them laptop presentations. · Enrolling the expected client’s , complete the documentations, collect payments from expectant mothers/fathers, as and when required · Maintain good relations with the existing clients for reference · Any other job assigned from time to time Skillset Requirements · Pleasant personality, good communication and comprehension skills · Should have excellent presentation skills · Should be comfortable with a target based field s...

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Maintain on-going training and development of employees, conduct employee performance reviews and disciplinary action Ensure appropriate staff scheduling and monitor staffing levels in conjunction with determined budgets and forecasting Create and design menus, while keeping the overall restaurant concept Liaise with food stores to ensure the proper rotation of foods Seek opportunities to increase food revenue, decrease k...

Room Attendant Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. Restocking beverages and food items in the minibar. Cleaning public areas, such as corridors. Reporting any technical issues and maintenance needs. Updating status of guest rooms on assignment sheet. Returning and restocking cleaning cart at shift end. Room Attendant Requirements: High school diploma, preferred. Previous guest service and/or housekeeping experience. Experience using ind...

As a restaurant captain oversees the dining area to ensure a smooth and positive guest experience, managing staff, coordinating with the kitchen, and addressing customer concerns. They are responsible for maintaining service quality, managing reservations and seating, and sometimes assisting with training and inventory. Key Responsibilities: Customer Service: Greeting guests, managing reservations and seating arrangements, and ensuring a welcoming atmosphere. Staff Management: Supervising and coordinating the activities of servers, ensuring they provide efficient and courteous service. Service Coordination: Communicating with the kitchen to ensure timely food delivery, managing table setting...