F&B Guest Service Associate

1 - 5 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an F&B Guest Service Associate at Royal Orchid & Regenta Hotels, located in Sakleshpur, your main responsibility will be to manage guest services, handle reservations, and ensure a high level of customer service. Your daily tasks will include greeting and assisting guests, taking reservations, ensuring guest satisfaction, and addressing any guest inquiries or concerns. Key Responsibilities: - Manage guest services efficiently - Handle reservations in a timely manner - Provide excellent customer service to all guests - Greet and assist guests with a friendly attitude - Ensure guest satisfaction throughout their stay - Address any guest inquiries or concerns promptly Qualifications Required: - Proficient in Guest Services, Guest Service, and Customer Service skills - Experience with handling Reservations - Strong Communication skills - Excellent interpersonal and problem-solving skills - Ability to work flexible hours - Previous experience in the hospitality industry is a plus - High school diploma or equivalent; additional education in hospitality management is a plus,

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