Restaurant Hostess (Walk-in Interview) BDC Eatopia Hospitality

1.0 - 3.0 years

1 - 3 Lacs

Navi Mumbai

Work from Office

Job Summary: We are looking for a passionate and Hardworking Restaurant hostess , the ideal candidate will be the first point of contact for our guests, ensuring they have a warm and welcoming experience from the moment they enter our restaurant. Roles and Responsibilities : • Greet Guests: Welcome guests as they arrive, with a warm and friendly demeanour. Manage Reservations: Handle bookings over the phone, online, and in person, ensuring accurate and efficient reservation management. • Seating Guests : Escort guests to their tables, providing menus and informing them of their servers name. Wait Time Management: Provide accurate wait times to guests who do not have reservations and manage the waiting list. • Customer Service: Address guest inquiries and concerns promptly and professionally, ensuring a positive dining experience. Maintain Cleanliness: Ensure the front-of-house area is always clean and presentable. • Coordinate with Staff : Work closely with servers And Housekeeping Staff to ensure smooth operations and guest satisfaction. • Special Requests: Handle special requests and accommodate large parties or VIP guests with personalized service. Qualifications: o Excellent communication and interpersonal skills. o Fluent in English and local languages is Plus (Marathi & Hindi) o Ability to multitask and remain calm under pressure environment o Positive attitude and a passion for providing exceptional customer service. o Proven work experience as a hostess will be preferred. o Pleasing personality with positive attitude. o Basic knowledge of reservation system and MS office. Walkin to be held every Monday

Posted 1 month ago

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