Guest Service Associate

Job Description Role Overview: As a Guest Service Associate at HQ.71's flagship Italian Restaurant Coccolo in Mohali, India, you will play a crucial role in providing exceptional guest services and ensuring a positive customer experience. Your primary responsibilities will include handling reservations and interacting with guests on a daily basis. Key Responsibilities: - Provide exceptional guest services to create a welcoming and enjoyable dining experience - Handle reservations efficiently and accurately - Ensure customer satisfaction by addressing any issues or concerns promptly - Communicate effectively with guests and team members - Work well under pressure to maintain high standards of service - Demonstrate strong problem-solving skills and attention to detail - Utilize your organizational skills to streamline operations and enhance guest experience Qualification Required: - Proficiency in guest services and customer service skills - Strong communication skills to interact effectively with guests and team members - Experience in handling reservations with accuracy and efficiency - Ability to thrive in a high-pressure environment - Excellent problem-solving abilities to address guest concerns effectively - Attention to detail and strong organizational skills - Previous experience in a hospitality role would be advantageous Company Description: HQ.71 is a dynamic hospitality brand based in Chandigarh, focusing on creating a joyful and respectful environment for all. Founded by Angad Singh and Yuvraj Singh in 2024, HQ.71 values kindness, respect, and aims to deliver top-quality experiences through talented and dedicated individuals.,