Contact Center/BPO Associate

You are hiring for an International Voice process with 0 to 3 years of experience in either Mumbai or Bangalore. Your role as a Contact Center/BPO Associate will involve providing exceptional guest and customer service, managing reservations, and effectively communicating with clients. Your daily responsibilities will include responding to guest inquiries, processing reservations, addressing customer service concerns, and recording interactions in a customer service database. To excel in this role, you must possess Guest Services, Guest Service, and Customer Service skills, proficiency in handling Reservations, excellent Communication skills, strong problem-solving abilities, and the capacity to thrive in a fast-paced environment. Experience in the BPO sector is advantageous. A high school diploma or equivalent is required, while additional education or certifications in customer service or related fields would be beneficial. If you are interested in this opportunity, please share your CV at akansah.saxena@nlbtech.in.,