Steward/Senior Steward/Captain

Job Description You will be a Guest Service Associate based in Jalandhar, responsible for providing exceptional guest services, managing reservations, and resolving guest queries and issues. Your main duties will include assisting with check-ins and check-outs, maintaining guest records, and ensuring a superior level of guest satisfaction. Key Responsibilities - Provide excellent guest services - Handle reservations efficiently - Address guest inquiries and concerns - Assist with check-ins and check-outs - Maintain guest records - Ensure high guest satisfaction levels Qualifications - Proficient in Guest Services, Guest Service, and Customer Service - Experience in reservations management - Strong Communication skills - Ability to multitask and prioritize effectively - Positive attitude and professional conduct - Experience in the hospitality industry preferred - High school diploma or equivalent; additional education or certifications in hospitality management are advantageous,