Guest Service Associate

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Guest Service Associate in Jalandhar, your role will involve providing excellent guest services, managing reservations, and addressing guest inquiries and concerns. You will also assist with check-ins and check-outs, maintain guest records, and ensure a high level of guest satisfaction. Key Responsibilities: - Provide exceptional guest services - Handle reservations effectively - Address guest inquiries and concerns promptly - Assist with check-ins and check-outs - Maintain guest records accurately - Ensure a high level of guest satisfaction Qualifications Required: - Proficiency in Guest Services, Guest Service, and Customer Service - Experience in handling Reservations - Excellent Communication skills - Ability to multitask and manage time efficiently - Positive attitude and professional demeanor - Experience in the hospitality industry is a plus - High school diploma or equivalent; additional education or certifications in hospitality management preferred,

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