Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Guest Service Associate located in Jalandhar. The Guest Service Associate will be responsible for providing excellent guest services, handling reservations, and addressing guest inquiries and concerns. Additional tasks include assisting with check-ins and check-outs, maintaining guest records, and ensuring a high level of guest satisfaction. Qualifications Guest Services, Guest Service, and Customer Service skills Experience in handling Reservations Excellent Communication skills Ability to multi-task and manage time efficiently Positive attitude and professional demeanor Experience in the hospitality industry is a plus High school diploma or equivalent; additional education or certifications in hospitality management is preferred
Job Description You will be a Guest Service Associate based in Jalandhar, responsible for providing exceptional guest services, managing reservations, and resolving guest queries and issues. Your main duties will include assisting with check-ins and check-outs, maintaining guest records, and ensuring a superior level of guest satisfaction. Key Responsibilities - Provide excellent guest services - Handle reservations efficiently - Address guest inquiries and concerns - Assist with check-ins and check-outs - Maintain guest records - Ensure high guest satisfaction levels Qualifications - Proficient in Guest Services, Guest Service, and Customer Service - Experience in reservations management - Strong Communication skills - Ability to multitask and prioritize effectively - Positive attitude and professional conduct - Experience in the hospitality industry preferred - High school diploma or equivalent; additional education or certifications in hospitality management are advantageous,