Front Office - Duty Manager

Job Description

Company Description Royal Orchid & Regenta Hotels is one of India’s fastest-growing hotel brands, operating 5 and 4-star hotels for business and leisure travelers. With over 100 hotels and resorts across 65+ locations, the brand offers around 5900+ rooms and numerous restaurants. Role Description This is a full-time, on-site role located in India for a Front Office - Duty Manager. The Duty Manager will oversee day-to-day front office operations, ensuring customer satisfaction and excellent customer service. Key responsibilities include managing office administration, maintaining communication between departments, handling guest inquiries, and resolving any issues efficiently. Qualifications Office Administration and Front Office management skills Customer Satisfaction and Customer Service expertise Strong Communication skills Ability to handle guest inquiries and resolve issues efficiently Previous experience in hotel management is a plus Proven leadership and team management abilities Proficiency in relevant software and systems Bachelor's degree in Hospitality Management, Business Administration, or related field preferred Show more Show less