Wayanad, Kerala
INR 0.18 - 0.2 Lacs P.A.
On-site
Full Time
We are seeking skilled and efficient Front Office Executive to join our team. As the first point of contact for our guests , you'll play a vital role in delivering exceptional service and creating lasting impressions. Key Responsibilities 1. Manage front desk operations, ensuring excellent guest service and a warm welcome. 2. Handle guest check-in and check-out procedures efficiently. 3. Respond to guest inquiries, complaints, and requests promptly and professionally. 4. Maintain accurate records and databases, including guest information and room assignments. 5. Provide information on resort amenities, services, and local attractions. Requirements 1. Excellent communication and interpersonal skills. 2. Strong problem-solving and conflict resolution skills. 3. 0 - 2 experience preferred 4. Knowledge of hospitality industry and resort operations Accommodation and food provided Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Morning shift Rotational shift Work Location: In person
Wayanad
INR 0.18 - 0.2 Lacs P.A.
On-site
Full Time
We are seeking skilled and efficient Front Office Executive to join our team. As the first point of contact for our guests , you'll play a vital role in delivering exceptional service and creating lasting impressions. Key Responsibilities 1. Manage front desk operations, ensuring excellent guest service and a warm welcome. 2. Handle guest check-in and check-out procedures efficiently. 3. Respond to guest inquiries, complaints, and requests promptly and professionally. 4. Maintain accurate records and databases, including guest information and room assignments. 5. Provide information on resort amenities, services, and local attractions. Requirements 1. Excellent communication and interpersonal skills. 2. Strong problem-solving and conflict resolution skills. 3. 0 - 2 experience preferred 4. Knowledge of hospitality industry and resort operations Accommodation and food provided Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Morning shift Rotational shift Work Location: In person
India
INR 0.3 - 0.45 Lacs P.A.
On-site
Full Time
VOYE HOMES® is looking for a Finance Manager with 03-06 years of experience to manage financial operations, taxation, statutory compliance, and reporting. The ideal candidate should have strong analytical skills, a deep understanding of Income Tax, GST, TDS, ESI, and PF regulations, and the ability to optimize financial processes while ensuring compliance with statutory requirements. LOCATION: VOYE HOMES, KINFRA TECHNO INDUSTRIAL PARK, KAKKANCHERY, NEAR CALICUT UNIVERSITY Key Responsibilities: Perform daily, monthly, quarterly, and annual accounting tasks, including bank account and payment gateway reconciliations. Track and reconcile all payments received via bank, UPI, payment gateway, and pay-at-property transactions. Manage petty cash, credit transactions, vendor, and service partner settlements. Prepare and analyze weekly, monthly, and annual financial reports. Monitor financial performance, identify variances, and report financial insights to management. Assist in budget preparation, forecasting, and financial planning. Ensure compliance with GST, TDS, Income Tax, ESI, and PF regulations. Handle GST preparation, return filing, and annual GST return filing. Oversee TDS and Income Tax filings and ensure adherence to financial regulations. Manage ESI and PF filings, ensuring compliance with statutory labor laws. Coordinate with auditors for internal and statutory audits. Identify opportunities for improving financial systems, processes, and internal controls. Implement corrective actions to enhance financial efficiency and compliance. Support audit processes by ensuring proper documentation and adherence to regulations. Requirements: Bachelor’s/Master’s degree in Finance, Accounting, or a related field. 2-5 years of experience in finance and accounting, preferably in the hospitality or real estate sector. Strong analytical and problem-solving skills to evaluate financial data. In-depth knowledge of Income Tax, GST, TDS, ESI, and PF regulations and return filing processes. Ability to simplify complex financial information for stakeholders. Strong understanding of accounting principles and financial management practices. Proficiency in MS Office and accounting software such as Tally. Excellent communication skills and ability to work under strict deadlines. If you are an experienced finance professional looking for a dynamic role with growth opportunities, we invite you to apply! Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Leave encashment Paid sick time Provident Fund Schedule: Morning shift Rotational shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Financial accounting: 4 years (Required) Work Location: In person Expected Start Date: 25/06/2025
India
INR 0.165 - 0.225 Lacs P.A.
On-site
Full Time
We are looking for energetic Travel Consultants to attend a large amount of inbound customer enquiries and convert them to successful check-ins. You will be required to attend customer calls and describe them about our properties and convert them to bookings. Also, you will be responsible for payment follow-ups and booking follow-ups. Your contribution will help enhance our sales and customer satisfaction. Designation: Travel Consultant Qualifications: Diploma, Graduates, Post Graduates 01-03 years of experience in the hospitality domain. Excellent command over English Responsibilities Manage large amounts of incoming calls (Average 50 calls in a day) Manage incoming service calls. Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information about our holiday homes Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Job Type: Full-time Pay: ₹16,500.00 - ₹22,500.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
India
INR 0.25 - 0.35 Lacs P.A.
On-site
Full Time
Required Skills & Qualifications: 2-4 year of experience in reservations, OTA management , hospitality, or a related field. Strong communication skills in English (knowledge of additional languages is a plus). Basic knowledge of reservation systems and booking management software. Ability to handle multiple tasks efficiently in a fast-paced environment. Attention to detail and a customer-first mindset. Key Responsibilities: Handling Reservations and Booking Management Process and confirm reservations across multiple booking channels. Experience in handling various OTA platforms like Booking.com, Airbnb, Agoda, Makemytrip etc. Listing and optimisation of OTA platforms is a plus Handle modifications, cancellations, and refunds as per company policies. Create and maintain booking details in our reservation software. Respond promptly to guest inquiries regarding room availability, rates, and services. Assist guests with special requests, including early check-in, late check-out, and room preferences. Provide clear and accurate information on property policies, amenities, and travel assistance. Communicate booking details with guests and ensure a hassle-free reservation experience. Work closely with the Revenue & Sales teams to ensure smooth booking confirmations. Maintain daily logs of reservations, cancellations, and guest inquiries. Track booking trends and provide insights on occupancy and demand patterns. Ensure accurate record-keeping and data entry in reservation systems. Ensure all bookings adhere to VOYE HOMES’ reservation, cancellation, and refund policies. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund Schedule: Evening shift Night shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location: In person
Kochi, Kerala, India
Not disclosed
On-site
Full Time
We are currently seeking passionate and dynamic individuals to join our team as Travel Consultants at VOYE HOMES. Qualifications: Diploma, Bachelor's degree, or Post-graduates. 0-1 years of relevant experience in the hospitality domain. Excellent communication skills with a professional fluency in English. Responsibilities: Efficiently manage a high volume of incoming calls, averaging 50 calls per day. Handle incoming service calls with a courteous and professional approach. Demonstrate impeccable listening skills and a willingness to learn, thriving in a collaborative team environment. Pay meticulous attention to detail, ensuring accuracy in all interactions and transactions. Identify and assess customers' needs to deliver tailored solutions and achieve complete satisfaction. Cultivate and nurture lasting relationships with customer accounts through open and interactive communication. Provide accurate, valid, and comprehensive information about our holiday homes and services. Effectively handle customer complaints, offering appropriate solutions and alternatives within specified time limits, and ensuring timely follow-ups to guarantee resolution. Freshers who is enthusiastic about travel, possesses outstanding communication abilities, and enjoys delivering exceptional service, we invite you to be a part of our dynamic team as a Travel Consultant. Show more Show less
Kakkanad, Kochi, Kerala
INR 0.165 - 0.23 Lacs P.A.
On-site
Full Time
We are looking for energetic Sales Executive to attend a large amount of inbound customer enquiries and convert them to successful check-ins. You will be required to attend customer calls and consultant them about our properties and convert them to bookings. Also, you will be responsible for payment follow-ups and booking follow-ups. Your contribution will help enhance our sales and customer satisfaction. Designation: Travel Consultant Qualifications: Diploma, Graduates, Post Graduates 0-03 years of experience in the hospitality domain. Excellent communication skills in English, Tamil. Professional fluency in English Responsibilities Manage large amounts of incoming calls Manage incoming service calls. Impeccable listening skills, willingness to learn and ability to work well in a team environment Meticulous attention to detail. Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information about our holiday homes Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Job Types: Full-time, Permanent Pay: ₹16,500.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Evening shift Morning shift Weekend availability Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location: In person
India
INR 0.165 - 0.23 Lacs P.A.
On-site
Full Time
We are looking for energetic Sales Executive to attend a large amount of inbound customer enquiries and convert them to successful check-ins. You will be required to attend customer calls and consultant them about our properties and convert them to bookings. Also, you will be responsible for payment follow-ups and booking follow-ups. Your contribution will help enhance our sales and customer satisfaction. Designation: Travel Consultant Qualifications: Diploma, Graduates, Post Graduates 0-03 years of experience in the hospitality domain. Excellent communication skills in English, Tamil. Professional fluency in English Responsibilities Manage large amounts of incoming calls Manage incoming service calls. Impeccable listening skills, willingness to learn and ability to work well in a team environment Meticulous attention to detail. Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information about our holiday homes Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Job Types: Full-time, Permanent Pay: ₹16,500.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Evening shift Morning shift Weekend availability Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location: In person
Kerala, India
None Not disclosed
On-site
Full Time
We are looking for an experienced Revenue Accounting Manager to lead our finance operations, focusing on revenue, compliance, and financial management for our fast-growing holiday home and hospitality network. This role requires hands-on expertise in finance management with a strong understanding of industry-specific revenue flows such as online bookings, payment gateways, and property-level transactions. Requirements ✔️Perform daily, monthly, quarterly, and annual accounting activities, including: Bank account reconciliations Payment gateway and UPI reconciliations Pay-at-property revenue tracking ✔️ Ensure accurate reconciliation and tracking of all revenue streams, including: Online payments (UPI, payment gateway, bank transfers) Offline payments (cash collections, pay-at-property transactions) ✔️ Manage overall financial operations: Petty cash handling Credit transactions Vendor and service partner settlements ✔️ Prepare and analyze weekly, monthly, and annual financial reports to monitor revenue performance and operational profitability. ✔️ Track financial variances, identify trends, and provide actionable insights to management for informed decision-making. ✔️ Assist with financial planning, forecasting, and budgeting processes for the hospitality operations. ✔️ Ensure strict compliance with all statutory requirements including: GST preparation, return filing, and annual GST returns TDS and Income Tax filings ESI and PF submissions in adherence to labor laws ✔️ Coordinate with internal and statutory auditors by providing accurate financial documentation and reports. ✔️ Continuously identify opportunities to improve financial processes, internal controls, and revenue management efficiency. ✔️ Implement corrective measures to strengthen compliance, accuracy, and operational efficiency in revenue accounting. Ideal Candidate Profile: * Strong background in Finance/Accounting with hands-on experience in the Hospitality, Vacation Rentals, or Booking Platform sectors * In-depth knowledge of revenue accounting, compliance, GST, TDS, and statutory regulations * Proficiency in handling multiple payment modes — bank, UPI, payment gateways, and property-level transactions * Ability to generate financial reports and provide business insights * Experience managing audits and improving financial processes
India
INR 3.6 - 5.4 Lacs P.A.
On-site
Full Time
VOYE HOMES® is looking for a Finance Manager with 03-06 years of experience to manage financial operations, taxation, statutory compliance, and reporting. The ideal candidate should have strong analytical skills, a deep understanding of Income Tax, GST, TDS, ESI, and PF regulations, and the ability to optimize financial processes while ensuring compliance with statutory requirements. LOCATION: VOYE HOMES, KINFRA TECHNO INDUSTRIAL PARK, KAKKANCHERY, NEAR CALICUT UNIVERSITY Requirements Perform daily, monthly, quarterly, and annual accounting activities, including: Bank account reconciliations, Payment gateway and UPI reconciliations, Pay-at-property revenue tracking Ensure accurate reconciliation and tracking of all revenue streams, including: Online payments (UPI, payment gateway, bank transfers), Offline payments (cash collections, pay-at-property transactions) Manage overall financial operations: Petty cash handling, Credit transactions, Vendor and service partner settlements Prepare and analyze weekly, monthly, and annual financial reports to monitor revenue performance and operational profitability. Track financial variances, identify trends, and provide actionable insights to management for informed decision-making. Assist with financial planning, forecasting, and budgeting processes for the hospitality operations. Ensure strict compliance with all statutory requirements including: GST preparation, return filing, and annual GST returns, TDS and Income Tax filings, ESI and PF submissions in adherence to labor laws Coordinate with internal and statutory auditors by providing accurate financial documentation and reports. Continuously identify opportunities to improve financial processes, internal controls, and revenue management efficiency. Implement corrective measures to strengthen compliance, accuracy, and operational efficiency in revenue accounting. Ideal Candidate Profile: Strong background in Finance/Accounting with hands-on experience in the Hospitality, Vacation Rentals, or Booking Platform sectors In-depth knowledge of revenue accounting, compliance, GST, TDS, and statutory regulations Proficiency in handling multiple payment modes — bank, UPI, payment gateways, and property-level transactions Ability to generate financial reports and provide business insights Experience managing audits and improving financial processes If you are an experienced finance professional looking for a dynamic role with growth opportunities, we invite you to apply! Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Leave encashment Paid sick time Provident Fund Schedule: Morning shift Rotational shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Financial accounting: 3 years (Required) Hospitality: 4 years (Required) Work Location: In person
Calicut, Kerala
INR 1.8 - 2.4 Lacs P.A.
On-site
Full Time
Qualifications: 0 - 1 year experience in customercare Diploma, Bachelor’s degree, Post Graduates. Demonstrates speed, agility, critical-thinking, problem-solving skills and ability to act quickly on given directions. Active listening skills in handling all customer interactions. Responsibilities: Professional and positive demeanor with excellent interpersonal and phone skills/presence. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Provide accurate information, assistance, and resolutions to customer issues related to bookings. Address and resolve customer concerns, and complaints promptly and effectively, striving for first-contact resolution whenever possible Resolve customer complaints and issues effectively, escalating complex cases to senior team members when necessary. Ensure a high level of customer satisfaction through effective communication and problem-solving. Contact the customers based on a daily check-in and check-out basis. Collect and document customer feedback and insights to identify trends, areas for improvement, and opportunities to enhance the customer experience. Encourage customers with positive feedback to write reviews on Google by sharing the review link. Maintain detailed and accurate records of customer interactions. Work in close partnership with cross-functional partners to resolve customer concerns promptly Manage cross-team improvement initiatives to reduce customer journey friction points Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence. Develop a deep understanding of our products or services to effectively assist customers and provide accurate information. Proactively engage with customers to build loyalty and promote repeat business through personalized interactions and follow-ups. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Experience: Customer service: 1 year (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
Calicut
INR 1.8 - 2.4 Lacs P.A.
On-site
Full Time
Qualifications: 0 - 1 year experience in customercare Diploma, Bachelor’s degree, Post Graduates. Demonstrates speed, agility, critical-thinking, problem-solving skills and ability to act quickly on given directions. Active listening skills in handling all customer interactions. Responsibilities: Professional and positive demeanor with excellent interpersonal and phone skills/presence. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Provide accurate information, assistance, and resolutions to customer issues related to bookings. Address and resolve customer concerns, and complaints promptly and effectively, striving for first-contact resolution whenever possible Resolve customer complaints and issues effectively, escalating complex cases to senior team members when necessary. Ensure a high level of customer satisfaction through effective communication and problem-solving. Contact the customers based on a daily check-in and check-out basis. Collect and document customer feedback and insights to identify trends, areas for improvement, and opportunities to enhance the customer experience. Encourage customers with positive feedback to write reviews on Google by sharing the review link. Maintain detailed and accurate records of customer interactions. Work in close partnership with cross-functional partners to resolve customer concerns promptly Manage cross-team improvement initiatives to reduce customer journey friction points Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence. Develop a deep understanding of our products or services to effectively assist customers and provide accurate information. Proactively engage with customers to build loyalty and promote repeat business through personalized interactions and follow-ups. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Experience: Customer service: 1 year (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
Calicut
INR 1.8 - 2.4 Lacs P.A.
On-site
Full Time
Qualifications: 0-1 year experience in customer service/hospitality industry. Diploma, Bachelor’s degree, Post Graduates. Talented and enthusiastic fresher candidates are encouraged to apply. Skills: · Strong interpersonal skills and the ability to build professional relationships naturally. · Top quality communications skills, both written and verbal. · Good time management skills with the ability to follow up on tasks · Demonstrates speed, agility, critical-thinking, problem-solving skills and ability to act quickly on given directions. · Active listening skills in handling all customer interactions. Responsibilities: Professional and positive demeanor with excellent interpersonal and phone skills/presence. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Provide accurate information, assistance, and resolutions to customer issues related to bookings. Address and resolve customer concerns, and complaints promptly and effectively, striving for first-contact resolution whenever possible Resolve customer complaints and issues effectively, escalating complex cases to senior team members when necessary. Ensure a high level of customer satisfaction through effective communication and problem-solving. Collect and document customer feedback and insights to identify trends, areas for improvement, and opportunities to enhance the customer experience. Encourage customers with positive feedback to write reviews on Google by sharing the review link. Maintain detailed and accurate records of customer interactions. Work in close partnership with cross-functional partners to resolve customer concerns promptly Manage cross-team improvement initiatives to reduce customer journey friction points Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities Develop a deep understanding of our products or services to effectively assist customers and provide accurate information. Proactively engage with customers to build loyalty and promote repeat business through personalized interactions and follow-ups. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Morning shift Rotational shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Customer support: 1 year (Preferred) Work Location: In person
Calicut, Kerala
INR 0.15 - 0.2 Lacs P.A.
On-site
Full Time
Qualifications: 0-1 year experience in customer service/hospitality industry. Diploma, Bachelor’s degree, Post Graduates. Talented and enthusiastic fresher candidates are encouraged to apply. Skills: · Strong interpersonal skills and the ability to build professional relationships naturally. · Top quality communications skills, both written and verbal. · Good time management skills with the ability to follow up on tasks · Demonstrates speed, agility, critical-thinking, problem-solving skills and ability to act quickly on given directions. · Active listening skills in handling all customer interactions. Responsibilities: Professional and positive demeanor with excellent interpersonal and phone skills/presence. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Provide accurate information, assistance, and resolutions to customer issues related to bookings. Address and resolve customer concerns, and complaints promptly and effectively, striving for first-contact resolution whenever possible Resolve customer complaints and issues effectively, escalating complex cases to senior team members when necessary. Ensure a high level of customer satisfaction through effective communication and problem-solving. Collect and document customer feedback and insights to identify trends, areas for improvement, and opportunities to enhance the customer experience. Encourage customers with positive feedback to write reviews on Google by sharing the review link. Maintain detailed and accurate records of customer interactions. Work in close partnership with cross-functional partners to resolve customer concerns promptly Manage cross-team improvement initiatives to reduce customer journey friction points Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities Develop a deep understanding of our products or services to effectively assist customers and provide accurate information. Proactively engage with customers to build loyalty and promote repeat business through personalized interactions and follow-ups. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Morning shift Rotational shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Customer support: 1 year (Preferred) Work Location: In person
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