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Front Office Executive

0 years

0 Lacs

Wayanad, Kerala

Posted:2 weeks ago| Platform:

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Skills Required

Hospitality Customer service Administrative experience Conflict management In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking skilled and efficient Front Office Executive to join our team. As the first point of contact for our guests , you'll play a vital role in delivering exceptional service and creating lasting impressions. Key Responsibilities 1. Manage front desk operations, ensuring excellent guest service and a warm welcome. 2. Handle guest check-in and check-out procedures efficiently. 3. Respond to guest inquiries, complaints, and requests promptly and professionally. 4. Maintain accurate records and databases, including guest information and room assignments. 5. Provide information on resort amenities, services, and local attractions. Requirements 1. Excellent communication and interpersonal skills. 2. Strong problem-solving and conflict resolution skills. 3. 0 - 2 experience preferred 4. Knowledge of hospitality industry and resort operations Accommodation and food provided Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Morning shift Rotational shift Work Location: In person

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