Responsibility is to overseeing all aspects of the dining experience, managing service workflow, and ensuring compliance with health and safety regulations . Maintaining guest satisfaction is a primary focus, involving direct interaction and immediate problem-solving. 1.A service associate identifies and solves customer inquiries and problems. 2.Interacts with customers or end users to process orders, offer assistance with complaints, or provide information on the company. 3.Deliver F&B services in accordance to departmental standards and procedures. Check on table setting,Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature. Minimum Qualification - Diploma in HOTEL Management. Job Type: Full-time Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Experience: Food service: 3 years (Preferred) total work: 4 years (Preferred) Work Location: In person
As an F&B Associate, will play a crucial role in providing exceptional service to guests in our food and beverage department. Your responsibilities will include taking orders, serving food and drinks, ensuring cleanliness, and maintaining compliance with health and safety standards. The duties and responsibilities of a Waiter : Setting up marquees, arranging tables and assisting with the preparation of event spaces Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders Delivering food from the kitchen to guests at the table or to a self-service area Assisting Chefs by washing vegetables, assembling sandwiches, sourcing ingredients from the stock room or plating up dishes Keeping any bar and drink service areas fully stocked with beverages Taking drinks orders and serving drinks to guests at their table or throughout the venue Opening wine bottles at the table and pouring drinks for guests Wiping down tables and chairs, removing rubbish and clearing event spaces Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Schedule: Day shift Evening shift Morning shift Rotational shift Education: Bachelor's (Preferred) Experience: total work: 5 years (Preferred) Food service: 2 years (Preferred) Guest services: 2 years (Preferred) Guest relations: 3 years (Preferred) Language: English, Malayalam, Tamil, Hindi (Preferred) Work Location: In person
As an F&B Associate, will play a crucial role in providing exceptional service to guests in our food and beverage department. Your responsibilities will include taking orders, serving food and drinks, ensuring cleanliness, and maintaining compliance with health and safety standards. The duties and responsibilities of a Waiter : Setting up marquees, arranging tables and assisting with the preparation of event spaces Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders Delivering food from the kitchen to guests at the table or to a self-service area Assisting Chefs by washing vegetables, assembling sandwiches, sourcing ingredients from the stock room or plating up dishes Keeping any bar and drink service areas fully stocked with beverages Taking drinks orders and serving drinks to guests at their table or throughout the venue Opening wine bottles at the table and pouring drinks for guests Wiping down tables and chairs, removing rubbish and clearing event spaces Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Schedule: Day shift Evening shift Morning shift Rotational shift Education: Bachelor's (Preferred) Experience: total work: 5 years (Preferred) Food service: 2 years (Preferred) Guest services: 2 years (Preferred) Guest relations: 3 years (Preferred) Language: English, Malayalam, Tamil, Hindi (Preferred) Work Location: In person
Responsibility is to overseeing all aspects of the dining experience, managing service workflow, and ensuring compliance with health and safety regulations . Maintaining guest satisfaction is a primary focus, involving direct interaction and immediate problem-solving. 1.A service associate identifies and solves customer inquiries and problems. 2.Interacts with customers or end users to process orders, offer assistance with complaints, or provide information on the company. 3.Deliver F&B services in accordance to departmental standards and procedures. Check on table setting,Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature. Minimum Qualification - Diploma in HOTEL Management. Job Type: Full-time Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Experience: Food service: 3 years (Preferred) total work: 4 years (Preferred) Work Location: In person
WHAT YOU WILL BE DOING: Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations. Oversee the operations concerning food and Beverages in all restaurants, banquet functions and In Room Dining while introducing new methods . Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction Ensure innovative & creative food display with exceptional promotional activities Take ownership of Guest complaints/problems until Ensure all Banquet functions are up to standard and exceed guest expectations. Act as an Accor Ambassador aiming to enhance the company image and market reputation. YOUR EXPERIENCE AND SKILLS INCLUDE: Strong process orientation; Excellent in Public Relations & Communication Skills. Strong Leadership abilities and organizational skills; Entrepreneurial, thinks out of the box; Able to drive change and look for operational efficiencies/synergies across the network Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities. Minimum 8 to 10 years of experience of which at least 2 to 3 years in similar role. Strong Operational/Technical Knowledge. Successful Pre-opening experience & records a distinct advantage. Qualifications Diploma / Degree in Hotel Management or any other equivalent qualifications. Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Experience: total work: 6 years (Preferred) Work Location: In person
Social Media & Content Creator (In-House) About Role : We are looking for a creative and energetic content creator to manage the social media presence of our new restobar. You will capture the vibe, food, cocktails, music, and people in an engaging way and turn them into content that excites our audience on Instagram, Facebook, and other platforms. Key Responsibilities: Shoot and edit short-form video content (Reels, Stories, YouTube Shorts). Create photo & video content highlighting ambience, cocktails, food, and events. Stay updated with trending sounds, memes, and formats to make the content viral. Manage daily posting, hashtags, captions, and community engagement. Cover live events, parties, and promotions at the restobar. Coordinate with management for campaigns, offers, and special events. Work closely with bartenders, chefs, DJs, and staff to create fun behind-the-scenes content. Track performance (views, reach, engagement) and suggest improvements. Skills & Qualities: Strong understanding of Instagram Reels and social media algorithms. Good at shooting with smartphones (iPhone/Android) and using editing apps (CapCut, InShot, VN, Lightroom). Basic knowledge of Canva/Photoshop for posters and stories. Creative, outgoing, and confident to interact with customers (for fun clips/testimonials). Passion for food, nightlife, music, and pop culture. Ability to work during evenings/weekends for event coverage. Qualifications: 0–3 years of experience in content creation, social media, or videography. Freshers welcome if they are creative and social-media-savvy. Portfolio of Instagram. Perks: Competitive salary Free meals & drinks during shifts. Opportunity to grow with one of Palakkad’s most exciting new restobars. Fun, energetic workplace with lots of creative freedom. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Ability to commute/relocate: Palakkad, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: 2D animation: 1 year (Preferred) Work Location: In person
# GREET AND WELCOME GUESTS WARMLY UPON ARRIVAL. # HANDLE CHECK-IN, CHECK-OUT, AND PAYMENT PROCEDURES EFFICIENTLY. # MANAGE ROOM RESERVATIONS AND GUEST RECORDS ACCURATELY. # RESPOND TO GUEST INQUIRIES AND RESOLVE COMPLAINTS PROFESSIONALLY. # COORDINATE WITH HOUSEKEEPING AND OTHER DEPARTMENTS FOR GUEST REQUESTS. # ANSWER PHONE CALLS, EMAILS, AND PROVIDE INFORMATION ABOUT HOTEL SERVICES. # UPSELL HOTEL AMENITIES, SPECIAL OFFERS, AND LOCAL ATTARCTIONS TO GUESTS. # PREPARE DAILY REPORTS AND ASSIST IN ADMINISTRATIVE DUTIES AS NEEDED. #MAINTAIN ACCURATE GUEST RECORDS AND ENSURE CONFIDENTIALITY. # PROCESS PAYMENTS, PREPARE PROPER INVOICES, AND MAINTAIN BILLING RECORDS. # ENSURE THE FRONT DESK AND LOBBY AREA ARE CLEAN, ORGANISED, AND PRESENTABLE AT ALL TIMES. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Level: Senior About the Role: The Systems Manager leads the hotel’s digital and IT infrastructure, ensuring every department — from Front Office to Kitchen — runs on efficient, reliable systems. Responsibilities: Oversee all digital systems: PMS, POS, CCTV, network, Wi-Fi, printers, servers. Ensure system security, data backup, and uptime. Liaise with software vendors and AMC partners. Implement process automation and efficiency tools. Support management with high-level analytics and digital transformation initiatives. Requirements: Minimum 5 years of systems / IT / operations experience. Strong understanding of hotel / restaurant systems. Leadership and vendor-management skills. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Language: English (Preferred) Work Location: In person
# GREET AND WELCOME GUESTS WARMLY UPON ARRIVAL. # HANDLE CHECK-IN, CHECK-OUT, AND PAYMENT PROCEDURES EFFICIENTLY. # MANAGE ROOM RESERVATIONS AND GUEST RECORDS ACCURATELY. # RESPOND TO GUEST INQUIRIES AND RESOLVE COMPLAINTS PROFESSIONALLY. # COORDINATE WITH HOUSEKEEPING AND OTHER DEPARTMENTS FOR GUEST REQUESTS. # ANSWER PHONE CALLS, EMAILS, AND PROVIDE INFORMATION ABOUT HOTEL SERVICES. # UPSELL HOTEL AMENITIES, SPECIAL OFFERS, AND LOCAL ATTARCTIONS TO GUESTS. # PREPARE DAILY REPORTS AND ASSIST IN ADMINISTRATIVE DUTIES AS NEEDED. #MAINTAIN ACCURATE GUEST RECORDS AND ENSURE CONFIDENTIALITY. # PROCESS PAYMENTS, PREPARE PROPER INVOICES, AND MAINTAIN BILLING RECORDS. # ENSURE THE FRONT DESK AND LOBBY AREA ARE CLEAN, ORGANISED, AND PRESENTABLE AT ALL TIMES. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
# HANDLE ALL INCOMING CALLS, EMAILS, AND ONLINE INQUIRIES RELATED TO ROOM RESERVATIONS. # MANAGE AND UPDATE ROOM BOOKINGS THROUGH HOTEL RESERVATION SYSTEM. # PROVIDE GUESTS WITH ACCURATE INFORMATION ABOUT ROOM RATES, AVAILABILITY AND AMENITIES. # CONFIRM, MODIFY, OR CANCEL RESERVATIONS AS PER GUEST REQUESTS AND HOTEL POLICIES. # COORDINATE WITH THE FRONT OFFICE AND HOUSEKEEPING TO ENSURE ROOM READINESS AND GUEST SATISFACTION. # MAINTAIN ACCURATE RECORDS OF BOOKINGS, PAYMENTS, AND GUEST DETAILS. # HANDLE GROUP BOOKINGS, CORPORATE RESERVATIONS, AND TRAVEL AGENT REQUESTS. # ASSIST IN OPTIMISING ROOM SALES AND REVENUE THROUGH EFFECTIVE UPSELLING AND YIELD MANAGEMENT. #RESPOND TO GUEST COMPLAINTS OR ISSUES PROFESSIONALLY AND PROMPTLY. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
About the Role: The Systems Executive supports all hotel departments in managing their digital tools and reporting systems. The role bridges operations with technology. Responsibilities: Maintain and update the property-management / POS systems. Ensure smooth functioning of printers, billing systems, and network. Create and automate routine operational reports. Train staff on new software or apps. Manage backups and digital records. Requirements: Diploma or degree with computer proficiency. 1–3 years of tech or hospitality systems exposure. Excellent troubleshooting and coordination skills. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Ability to commute/relocate: Palakkad, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: 2D animation: 1 year (Preferred) Work Location: In person