254 Guest Services Jobs - Page 8

JOB SUMMARY Provides total account management support for assigned property accounts. By applying the principles of strategic account management, this position will partner with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from their assigned accounts. Executes the overall account strategy for assigned accounts to generate and maximize business for the property. As an Account Manager, this individual will develop strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel. The position will focus specifically on growing market share from transient and group revenue. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue Develops and implements the overall account strategy for assigned accounts. Retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives. Penetrates assigned accounts for group and transient. Explores opportunities for extended stay and catering sales business. Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing colleagues and Above Property Sales. Builds and strengthens Accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops and implements strategic sales plans . Understands the overall market dynamics - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. Identifies emerging business opportunities and risks within assigned accounts and provides feedback to key stakeholders (i.e. property Leadership). Achieves account revenue and sales goals as defined by Leadership. Anticipates and identifies business opportunities and challenges and responds with a profitable strategy that aligns with overall business direction. Conducting Daily Sales Activities Executes sales strategy to achieve property goals. Executes designated sales strategies to develop and solicits specific accounts to achieve revenue goals. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Maintains current business Accounts for new business within accounts. Develops and achieves operating budgets and manage controllable expenses. Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting. Participates in and practice daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day). Leverages methodologies, technical and business knowledge across the market. Increases local penetration of high potential accounts to optimize demand across all brands and satisfy important property needs. Engages in property related events that support the development of existing and new accounts (e.g., GM Reception, Concierge Level hospitality, etc). Providing Exceptional Customer Service Gains understanding of the hotel’s primary target customer and service expectations. Serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event. Serves as the account’s “local service guarantee” by ensuring that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers’ 100% satisfaction. Acts as the customer’s advocate through understanding account needs and opportunities. Effectively resolves guest issues that arise in the sales process; brings issues to the attention of property leadership. Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a Account and loyalty to Marriott International. Building Successful Relationships Collaborates and engages third parties that are sourced through the organization for their individual travel or group planning needs. Leverages appropriate Above Property Sales and property Leadership to ensure account saturation , pull-through of account strategies and selling solutions at the local property level. Develops a close working Account with Operations to ensure execution of strategies at the hotel level. Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc), in an effort to optimize sales revenues. Additional Responsibilities Conducts and coordinates site inspections for hotels, as required. Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Details Job title Assistant Manager - Restaurant Sales Position Type Full Time Job ID 25097862 Additional Info Career area Sales & Marketing Location(s) Fairfield by Marriott Sriperumbudur Beware of recruiting scams. Marriott maintains a ‘no fees’ recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Details Job title Assistant Front Desk Manager Position Type Full Time Job ID 25098850 Additional Info Career area Rooms & Guest Services Operations Location(s) Courtyard Agra Beware of recruiting scams. Marriott maintains a ‘no fees’ recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.

Wanted Hotel Experienced Restaurant Captain for our hotel at Mogappair east, Must be from Hotel Management background, Other please ignore Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹17,000.00 per month Benefits: Flexible schedule Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Ambattur, Chennai - 600037, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 5 years (Preferred)

Job Description: Guest Relation Executive We are looking for a dynamic and experienced Guest Relation Executive to lead our premium spa operations at the airport. The ideal candidate is bold, charismatic, upfront, and presentable yet professional. They should be comfortable approaching passengers, striking up conversations, and persuading them to indulge in a rejuvenating spa session before or after their flight. Key Responsibilities: Handle the front desk operations, manage cash, assist with billing, and ensure seamless client check-ins and check-outs. Actively engage with airport passengers, inviting them to enjoy spa services. Promote spa offerings through effective communication and persuasive techniques. Manage daily operations, ensuring smooth workflow and exceptional customer service with impeccable experiences. Develop and execute strategies to increase footfall and drive business growth. Lead and motivate the team to achieve performance targets. Maintain a professional appearance by adhering to the spa’s uniform guidelines. Ensure compliance with all airport and spa policies. As a manager, you have to be responsible for cash, bills, appointments, handling daily operations, and other necessary details. Meet monthly sales and membership targets set by the company. Job Type: Permanent Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person Speak with the employer +91 8712638378

Company: SAVANNAH SERENITY PRIVATE LIMITED Location: Bandra West , Mumbai Experience-3 years to 5 years Position: Captain / Restaurant Supervisor Responsible for customer satisfaction and providing flawless service to guests. Explaining different menu items and offering recommendations. Addressing any guests complaints or requests. Thanking guests and conveying gratitude while they are exiting. Industry Type: Hotels & Restaurants Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: F&B Service Interested candidates kindly share CV to Krystle Pereira 9769849252 Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹30,000.00 per month Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Work Location: In person

Job Role: Guest Service Associate Location: Sardar Vallabhbhai Patel International Airport, TERMINAL 1, Hansol, Ahmedabad, Gujarat 380003 About Company: Welcome to CocoCart — the gateway to a cherry-picked collection of heavenly chocolates from across the globe, housed under one roof. Featuring an immense collection of delectable chocolates for every type of person out there, CocoCart brings Indian audiences a step closer to traversing the globe, championed by the most splendid catalyst of happiness - chocolate. Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. Key Responsibilities Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets Candidate Profile: Min 6 months experience in Hospitality / Food industry with mandatory sales experience. Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Rotational shift Supplemental Pay: Commission pay Ability to commute/relocate: Hansol, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: f&b: 1 year (Required) Language: English and hindi (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Willingness to travel: 50% (Required) Work Location: In person Application Deadline: 19/06/2025

Join Our Team at Cafe Olio – Chandigarh Position: Food & Beverage Assistant Location: Cafe Olio, Sector 35, Chandigarh Type: Full-time / Part-time Experience: 1+ years preferred (Freshers with the right attitude may apply) At Cafe Olio , we celebrate global flavors and soulful coffee with a local heart. We're looking for a passionate and energetic Food & Beverage Assistant to join our warm and fast-paced café environment. Responsibilities: Greet guests and take orders with a smile Assist in food and drink preparation and service Ensure cleanliness and hygiene across the service area Support the team in daily operations and guest satisfaction Maintain stock levels and communicate shortages Uphold Cafe Olio’s warm, community-focused vibe We’re looking for someone who: Has a passion for hospitality and food Is a great team player and quick learner Communicates clearly and confidently Can multitask in a fast-paced setting Brings a positive attitude every day Perks: Competitive salary + performance bonuses Staff meals and beverages Learning opportunities and growth within the café Friendly and inclusive team culture To apply , send your CV to [ [email protected] ] or drop it off at the café. Job Types: Full-time, Fresher Pay: From ₹12,000.00 per month Benefits: Flexible schedule Food provided Leave encashment Schedule: Day shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person Expected Start Date: 01/07/2025

Hiring “Captain” at Asthamii Bhog ( Kandivali West ) Designation: Captain Industry: Restaurant Location: Kandivali West Experience: 1-3 Years Salary: 25k In Hand + Accomodation + Meals ( Depends On Interview ) Responsibilities • Supervising dining area staff. Ensuring excellent customer service. •Managing table assignments and reservations. Coordinating food delivery and service. Handling customer complaints or issues. Maintaining dining area ambiance and cleanliness. Supporting servers and other staff members. Monitoring inventory and supplies. Implementing restaurant policies and procedures. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Do you have experience in Restaurant Captain or Hotel Captain? Are you comfortable with Kandiwali West location? Are you ok with salary upto 25k Inhand ( Depends on interview ) + accomodation + meals ? Work Location: In person Application Deadline: 20/06/2025

Job Description : We are seeking a friendly and organized Restaurant Hostess to join our team. The ideal candidate will be the first point of contact for our guests, ensuring they have a warm and welcoming experience from the moment they enter our restaurant. Roles and Responsibilities : Greet Guests: Welcome guests as they arrive, with a warm and friendly demeanour. Manage Reservations: Handle bookings over the phone, online, and in person, ensuring accurate and efficient reservation management. Seating Guests: Escort guests to their tables, providing menus and informing them of their server’s name. Wait Time Management: Provide accurate wait times to guests who do not have reservations and manage the waiting list. Customer Service: Address guest inquiries and concerns promptly and professionally, ensuring a positive dining experience. Maintain Cleanliness: Ensure the front-of-house area is always clean and presentable. Assist with Opening/Closing: Help with the opening and closing procedures of the restaurant. Menu Knowledge: Be familiar with the menu to answer any questions guests may have and to assist with recommendations. Coordinate with Staff: Work closely with servers and kitchen staff to ensure smooth operations and guest satisfaction. Special Requests: Handle special requests and accommodate large parties or VIP guests with personalized service. Qualifications : o Excellent communication and interpersonal skills. o Strong organizational abilities and attention to detail. o Ability to work in a fast-paced environment. o Previous experience in a similar role or in the hospitality industry is a plus. o Positive attitude and a passion for providing exceptional customer service. Job Type: Full-time Pay: ₹150,000.00 - ₹250,000.00 per year Benefits: Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Education: Diploma (Preferred) Experience: total work: 1 year (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

Job Summary: The Restaurant Captain is responsible for supervising the service team, ensuring excellent guest service, and maintaining high service standards. Acting as a link between the guests and the service staff, the Captain ensures smooth operations during shifts and handles guest interactions professionally. Key Responsibilities: Welcome guests and assist with seating arrangements. Take and confirm food and beverage orders courteously and accurately. Supervise and guide waiters/stewards in providing efficient and friendly service. Coordinate with the kitchen and bar to ensure timely delivery of orders. Check prepared dishes before serving to ensure quality and accuracy. Handle guest complaints or concerns promptly and professionally. Train new staff and ensure the team follows service protocols and hygiene standards. Maintain cleanliness and proper setup of the dining area before and after service. Assist with billing, table turnovers, and closing duties. Promote daily specials or upsell food and beverage items when appropriate. Ensure guest satisfaction throughout their dining experience. Qualifications: 5+ years of experience in restaurant service, with at least 1 year in a supervisory role. Strong knowledge of food and beverage service techniques. Excellent communication and interpersonal skills. Good leadership and team coordination abilities. Well-groomed and presentable with a professional attitude. Work Environment: Front-of-house restaurant setting. High interaction with guests and service/kitchen staff. Fast-paced, team-oriented atmosphere with standing for long hours. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Food provided Provident Fund Schedule: Evening shift Fixed shift Monday to Friday Morning shift Night shift Weekend availability Supplemental Pay: Overtime pay Education: Bachelor's (Preferred) Experience: Restaurant: 5 years (Preferred) Work Location: In person

Resturant captain / manager required Minimum 5 years experience as captain / sr steward. Job Type: Permanent Pay: From ₹14,000.00 per month Benefits: Food provided Schedule: Evening shift Supplemental Pay: Performance bonus Shift allowance Yearly bonus Work Location: In person

Only Female Candidates Preferred. As a trainee captain, you'll learn to lead and manage, focusing on food and beverage service quality while gaining practical experience and understanding of the industry, ultimately preparing you to handle F&B outlet operations under supervision. Monitor and ensure smooth F&B service operations, including following standard operating procedures (SOPs). Assist in organizing duty rosters for service staff and provide guidance and support under the supervision of a senior captain. Address guest needs and ensure a positive dining experience, actively participating in guest interaction. Assist in tracking costs and maintaining inventory, contributing to efficient operations. Help maintain and implement SOPs for quality service and assist in training new staff members. Gain practical experience in various aspects of F&B service, including menu planning, guest interaction, and conflict resolution. Introduce innovative ideas for generating targeted sales. Explaining different menu items and offering recommendations Answering any questions about the ingredients of a dish on the menu Addressing any guests complaints or requests Deliver quality customer service to all guests. Take reservations and inquire about the purpose of the visit. Greet each guest promptly and courteously with a good smile and body language. Present the menu and share promotions, specials, and items with customers. Oversee a team of servers who are assigned to his/her shift. Key orders in the point-of-sale system efficiently. Assist the manager by getting involved in the planning and organizing of special events. Follow Food & Beverage Safety and Hygiene policies and procedures. Complete opening, operating, and closing procedures. Escalate guests complain to duty manager if unable to conduct service recovery. Implement plans to deliver excellent service for outlets. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Ability to commute/relocate: Koregaon Park, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total Work: 5 years (Preferred) Work Location: In person

Greeting and welcoming guests when they enter Thanking guests and conveying gratitude while they are exiting Explaining different menu items and offering recommendations Answering any questions about the ingredients of a dish on the menu Serving food and beverages to guests, if required Presenting the final bill to guests for payment Timing different dishes effectively to maximize the dining experience Addressing any guests complaints or requests Deliver quality customer service to all guests. Take reservations and enquire purpose of visit. Greet each guest promptly and courteously with good smile and body language. Present menu and share promotions, specials and items to customers. Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve. Oversee a team of servers who are assigned to his/her shift. Key orders in the Point-of-Sale system efficiently. Process payment and check bills promptly. Maintain cleanliness of the outlet. Assist manager by getting involved in planning and organizing of special events. Check food and beverage inventories and stocks in a consistent and accurate manner. Follow Food & Beverage Safety and Hygiene policies and procedures. Complete opening, operating, and closing procedures. Handle problem with cashier payments. Escalate guests complain to duty manager if unable to conduct service recovery. Implement plans to deliver excellent service for outlet. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Rotational shift Ability to commute/relocate: Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred) Experience: Total: 5 years (Preferred) License/Certification: Hotel Management Certificate (Preferred) Work Location: In person

Guest Service: Greet guests, manage seating, and ensure guest satisfaction throughout the service. Address guest complaints and feedback in a prompt, professional manner. Maintain high standards of hygiene, cleanliness, and customer service. Team Supervision: Supervise captains, stewards, and waitstaff to ensure smooth service. Conduct daily briefings and assign tasks to service staff. Train and mentor junior staff on service protocols and standards. Restaurant Operations: Ensure tables are set and maintained as per SOPs. Monitor service during lunch/dinner to ensure timely and quality food delivery. Maintain inventory of service items and coordinate with store/purchase departments for requisitions. Banquet Operations: Liaise with the banquet manager and event coordinator for event setups. Supervise setup of banquet halls according to event specifications (buffet, plated service, etc.). Ensure timely and efficient food and beverage service during events. Oversee breakdown and cleanup post-events. Coordination and Communication: Coordinate with kitchen staff to ensure timely preparation and delivery of food. Work with the front office, sales, and event planning teams to understand guest requirements. Qualifications: High school diploma or degree in Hotel Management or Hospitality preferred. Minimum 3–5 years of experience in food and beverage service, with at least 1–2 years in a supervisory role. Strong communication, leadership, and guest service skills. Knowledge of F&B operations, POS systems, and banquet procedures. Working Conditions: Must be able to work in shifts, including weekends and holidays. Physically able to stand for long periods and carry trays or service items. Job Type: Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Evening shift Morning shift Rotational shift Weekend availability Work Location: In person Expected Start Date: 20/06/2025

Prepare and serve tea, coffee, and other beverages as per the Chairman’s preferences. Ensure timely and accurate delivery of refreshments during meetings or as requested. Maintain an understanding of dietary preferences and customize offerings accordingly. Ensure cleanliness and hygiene in the pantry and dining areas. Stock and replenish pantry items such as tea, coffee, snacks, and beverages. Monitor inventory and inform the administration about replenishment needs. Set up refreshments for board meetings, client visits, and other important events. Clear and clean meeting rooms after use, ensuring everything is restored to order. Maintain high standards of cleanliness in the pantry, crockery, and cutlery. Ensure that all appliances and pantry equipment are in good working condition. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Education: Secondary(10th Pass) (Required) Work Location: In person

We are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. Hostess Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service. Hostess Requirements: High school diploma or equivalent preferred. Ability to provide top-notch customer service in a fast-paced environment. A positive attitude and ability to work well under pressure with all restaurant staff. Does high-quality work while unsupervised. Able to work in a standing position for long periods of time. Able to safely lift and easily maneuver trays of food when necessary. Willing to follow instructions and ask questions for clarification if needed. Able to handle money accurately and operate a point-of-sale system. Able to work in a busy restaurant environment. Restaurant experience a plus. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Ability to commute/relocate: Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred)

Customer Service: Resolving customer inquiries, handling complaints, and ensuring guest satisfaction. Reservation Management: Handling incoming requests, confirming bookings, and managing cancellations and modifications. Staff Supervision: Supervising and training reservations staff, ensuring they provide excellent customer service. Pricing and Revenue: Implementing pricing strategies, analyzing reservation trends, and generating reports to optimize revenue. System Management: Ensuring reservation systems are functioning correctly and up-to-date, and implementing best practices for profitability and occupancy. Collaboration: Working with other departments to ensure room allocations and special requests are managed efficiently. Reporting and Analysis: Generating reports on reservation statistics, performance, and revenue, providing insights for strategic decision-making. Training: Providing training and development for the reservations team, including SOP's. Quality Assurance: Ensuring cleanliness and maintenance standards through employee responsibility, and conducting staff evaluations. Staff Motivation and Retention: Developing staff motivation, conducting staff evaluations, and working on staff retention and satisfaction. Job Type: Full-time Pay: From ₹30,000.00 per month

Greets guests, assists with seating, handles complaints, and ensures guest satisfaction. Supervises, trains, and motivates servers and other front-of-house staff. Manages reservations, coordinates with the kitchen, monitors dining room operations, and ensures smooth service flow. Manages reservations, coordinates with the kitchen, monitors dining room operations, and ensures smooth service flow. Fosters a positive and collaborative work environment, and provides leadership and direction to the staff. Promotes menu items and special promotions to maximize revenue. Possesses thorough knowledge of the menu and can make recommendations to guests. Understanding of menu items, wine pairings, and food preparation techniques. Excellent communication and interpersonal skills to interact with guests and staff. Job Types: Full-time, Permanent Pay: Up to ₹16,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Work Location: In person

Job Title: Gunman / Gunwoman Department: Security Reports To: Security Manager / Security Supervisor Job Summary: The Gunman/Gunwoman is responsible for providing high-level armed security to protect guests, staff, and hotel property, especially during the handling of cash, VIP movements, and high-risk situations. Key Responsibilities: Escort and safeguard cash during transfers within or outside the hotel. Provide armed protection during VIP visits, events, or sensitive situations. Patrol assigned areas and respond to security alerts or emergencies. Maintain discipline and observe suspicious activity to prevent threats. Assist in emergency evacuation and crisis management protocols. Ensure firearms are maintained, secured, and used responsibly. Prepare incident and security reports as required. Follow all legal and organizational guidelines related to armed security. Skills & Qualifications: Must possess a valid firearm license and training certificate. Prior experience in security or law enforcement preferred. Physically fit with a strong sense of discipline and alertness. Knowledge of safety procedures and handling of firearms. Excellent judgment, confidentiality, and crisis management skills. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Language: English (Preferred) Work Location: In person Expected Start Date: 15/07/2025

1. Greet and welcome guests, taking orders and serving food and beverages. 2. Provide excellent Guest service, ensuring a positive dining experience. 3. Take orders accurately, communicating with kitchen staff and other members. 4. Serve food and drinks promptly, handling multiple tables efficiently. 5. Manage tables, including setup, takedown, and clearing. 6. Handle payments, processing transactions accurately. 7. Maintain knowledge of menu items, ingredients, and preparation methods. 8. Ensure guest requests and special needs are met. 9. Work collaboratively with other staff members to maintain a smooth service. 10. Maintain a clean and organized workspace. Key Skills: 1. Excellent communication and interpersonal skills 2. Attention to detail 3. Ability to multitask 4. Time management 5. Basic knowledge of menu items and ingredients Job Type: Full-time Pay: ₹8,418.07 - ₹15,000.82 per month Benefits: Food provided Schedule: Day shift Work Location: In person

Position Title: Guest Relations Executive Location: Goa Reports To: Spa Manager / Operations Manager Key Responsibilities: Guest Interaction: Greet and welcome guests upon arrival, ensuring a positive first impression. Assist guests with inquiries about spa services, treatments, and products. Provide guests with detailed information about the spa's facilities, policies, and offerings. Customer Service: Handle guest requests, concerns, and complaints in a timely and professional manner, ensuring satisfaction. Follow up with guests post-treatment to gather feedback and ensure they had a pleasant experience. Maintain a calm and friendly demeanor even in high-pressure situations. Booking & Reservations: Manage appointment bookings and reservations for spa treatments, ensuring accurate scheduling. Assist guests in selecting appropriate services based on their preferences and needs. Process payments and handle guest transactions in accordance with company protocols. Guest Experience Enhancement: Ensure the spa environment is welcoming, clean, and organized at all times. Suggest enhancements or upgrades to guests (such as additional treatments, products, or packages). Offer personalized recommendations to guests based on their preferences and past visits. Administrative Tasks: Maintain accurate guest records, including preferences and past treatments. Assist with marketing or promotional activities to attract new guests. Ensure all front desk operations are carried out smoothly and in compliance with company standards. Collaboration: Work closely with other spa team members (therapists, technicians, etc.) to ensure a seamless guest experience. Assist with training new staff members on guest relations procedures. Upselling & Retail: Promote and sell spa retail products (oils, skincare, etc.) that complement the services offered. Actively contribute to the spa's revenue targets by suggesting add-on services and packages. Key Skills & Qualifications: Strong interpersonal and communication skills. Customer-focused with a passion for providing an outstanding guest experience. Ability to multitask and handle different tasks simultaneously. Experience in the hospitality, wellness, or spa industry is a plus. Knowledge of spa services and wellness treatments preferred. Basic computer and reservation system proficiency. Personal Traits: Friendly, professional, and approachable. Detail-oriented and organized. Calm under pressure with the ability to think quickly on your feet. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Paid sick time Schedule: Rotational shift Experience: total work: 1 year (Preferred) Work Location: In person

As an F&B Steward , you’ll play a key role in making sure our kitchens and dining areas stay spotless and ready for action! Keeping our kitchen and dish areas sparkling clean and safe. Washing and neatly storing dishes, pots, pans, glasses, and utensils. Helping set up and clear buffet lines or banquet events. Making sure all kitchen tools and equipment are clean and in the right place. Taking care of trash and food waste the right way. Helping the kitchen team by making sure they have everything they need, when they need it. Following hygiene and safety rules to keep everyone safe and healthy. Letting your supervisor know if anything needs fixing or replacing. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Ability to commute/relocate: Himayatnagar, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

We are looking for an Experienced Candidate. As a Guest Service Associate in our Front Office, you will be the face of our hotel, ensuring that every guest receives a warm welcome and memorable stay. Whether you are just starting your career in hospitality or bring previous experience, we invite you to be a part of our dynamic team. Key Responsibilities: Greeting and assisting guests with check-in and check-out procedures Managing guest reservations and room assignments Providing accurate information and responding to guest inquiries Ensuring guest satisfaction through personalized service Collaborating with other departments to meet guest needs Qualifications: Strong communication and interpersonal skills Friendly and welcoming demeanour Ability to handle multiple tasks efficiently Proficiency in English; additional languages are a plus Basic computer skills Why Join Us? Competitive salary with growth opportunities Comprehensive training and professional development Friendly and supportive work environment Opportunity to work with a diverse and talented team. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Paid time off Schedule: Rotational shift Education: Higher Secondary(12th Pass) (Required) Experience: Guest Service Associate in Front Office (Hotel): 1 year (Required) Language: Hindi & English (Required) Shift availability: Day Shift (Preferred) Work Location: In person Application Deadline: 20/06/2025 Expected Start Date: 14/06/2025

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Cash up bills and ensure that the correct amount has been paid. Administer change to tables if needed Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Guest services: 1 year (Preferred) Guest relations: 1 year (Preferred) Work Location: In person Speak with the employer +91 7736810999

Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Guest services: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: In person