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2.0 - 6.0 years

0 Lacs

goa

On-site

As an Assistant Front Office Manager at our esteemed organization, your primary responsibility will be to assist the Front Office Manager in overseeing front office operations and supervising the staff on a daily basis. You will be directly involved in managing Bell/Door Staff, Switchboard, and Guest Services/Front Desk areas. Your role will entail directing managers and employees to ensure a seamless check-in and check-out process, ultimately enhancing guest and employee satisfaction while maximizing the department's financial performance. To qualify for this position, you should possess a high school diploma or GED along with at least 2 years of experience in guest services, front desk, or a related professional area. Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major from an accredited university will be accepted without the need for work experience. Your core work activities will revolve around supporting the management of the Front Desk team. This will involve utilizing your interpersonal and communication skills to lead, influence, and encourage team members, fostering trust and cooperation among them. You will be responsible for supervising employees, managing day-to-day operations, and ensuring employee recognition across all shifts. Furthermore, you will play a crucial role in monitoring and supporting progress toward Guest Services and Front Desk goals. This includes managing daily operations to meet customer expectations, developing specific goals and plans for your work, handling complaints and grievances, and continuously striving to enhance service performance. Collaboration with the Front Office Manager will be essential in driving improvements in departmental service. Your dedication to ensuring exceptional customer service will set you apart in this role. By going above and beyond to satisfy customers and improve services, you will be instrumental in coaching and guiding individuals to understand guest needs. Your exemplary hospitality skills and ability to handle guest problems and complaints effectively will contribute to maintaining high levels of customer satisfaction. Additionally, managing projects and policies, ensuring compliance with Front Office standards and procedures, and taking up additional responsibilities such as providing information to supervisors and co-workers, analyzing information to solve problems, and communicating critical updates to relevant stakeholders will be part of your daily responsibilities. At our organization, we are committed to fostering an inclusive and diverse work environment where the unique backgrounds of our associates are valued and celebrated. As an equal opportunity employer, we uphold non-discrimination on any protected basis and encourage a culture of respect and opportunity for all individuals. Join us in embracing the richness of culture, talent, and experiences that define our workforce.,

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2.0 - 6.0 years

0 Lacs

goa

On-site

As an Assistant Front Office Manager at Marriott International, your primary role is to support the Front Office Manager in overseeing front office operations and supervising the staff on a daily basis. This includes managing areas such as Bell/Door Staff, Switchboard, and Guest Services/Front Desk. You will collaborate with managers and employees to ensure a smooth check-in and check-out process, while also focusing on guest and employee satisfaction to enhance the department's financial performance. To be successful in this role, you should have a high school diploma or GED along with at least 2 years of experience in guest services, front desk, or a related field. Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major from an accredited university is also acceptable, with no work experience required. Your core responsibilities will include supporting the management of the Front Desk team by utilizing your interpersonal and communication skills to lead and motivate others. You will be responsible for supervising employees, managing day-to-day operations, and ensuring employee recognition across all shifts. Additionally, you will monitor and support progress towards Guest Services and Front Desk goals, handling complaints, resolving conflicts, and striving to improve service performance. Exceptional customer service is key in this role, where you will go above and beyond to ensure customer satisfaction and retention. You will provide guidance and coaching to employees, act as a role model for appropriate behaviors, and interact with guests to obtain feedback on service quality. Moreover, you will manage projects and policies, including implementing customer recognition programs and ensuring compliance with Front Office standards and procedures. In addition to the core work activities, you will have additional responsibilities such as providing information to supervisors and co-workers, analyzing information to solve problems, and communicating relevant updates to executives and team members. You may also need to function in place of the Front Office Manager when needed and participate in department meetings. Marriott International is committed to being an equal opportunity employer, embracing diversity and providing equal access to opportunities for all associates. We value and celebrate the unique backgrounds and experiences of our team members, promoting a culture of inclusion and non-discrimination based on any protected basis. Your dedication to upholding these values will contribute to our collective success and the exceptional service we provide to our guests.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

You will be responsible for handling local social catering opportunities for the property and achieving and exceeding the hotel catering sales revenue goals. Day-to-day supervision will be provided to Catering Sales associates on-property, depending on the volume of local social catering business. It will be your responsibility to contract and close local catering and social business, ensuring proper turnover for quality service delivery. Actively up-selling each business opportunity to maximize revenue and implementing the brand's service strategy and initiatives in all aspects of the sales process to drive customer loyalty through service excellence. To qualify for this role, you should have a high school diploma or GED with 2 years of experience in sales and marketing, guest services, front desk, or related professional area. Alternatively, a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major from an accredited university will be accepted with no work experience required. Your core work activities will include identifying, qualifying, and soliciting new catering business to achieve personal and hotel revenue goals, as well as proactively soliciting affiliate business associated with citywide events. You will need to understand the overall market, including competitors" strengths and weaknesses, economic trends, and supply and demand, in order to effectively sell against them. Maximizing revenue through up-selling packages and creative food and beverage offerings, implementing process improvements and best practices, and understanding the hotel's primary target customer and service expectations will be crucial. Managing the sales efforts for the hotel related to local social catering business, responding to incoming catering opportunities, and closing the best opportunities based on market conditions and hotel needs will also fall under your responsibilities. You will use negotiating skills and creative selling abilities to close business, design and develop creative catered events, and manage catering sales revenue and operation budgets. Promoting accountability, executing sales strategies, and supporting customer service and brand standards are essential for driving superior business results. Building successful relationships with property Sales and Marketing colleagues, Above Property Sales, and other hotel departments to ensure coordinated sales efforts, as well as developing a close working relationship with operations to execute strategies at the hotel level, will be important. Collaborating with the property's Food and Beverage team to develop menus that drive sales, interacting effectively with vendors, competitors, and the local community, and ensuring seamless turnover from sales to operations while delivering high levels of service are key components of this role. Providing exceptional customer service by understanding customers" business needs, offering better business solutions, driving customer satisfaction and loyalty, and assisting customers throughout their program/events will be a priority. Monitoring the resolution of guest issues arising from the sales process and performing other duties as assigned to meet business needs will also be part of your responsibilities. Marriott International is an equal opportunity employer committed to fostering an inclusive environment where the unique backgrounds of all associates are valued and celebrated. Non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law, is a core value upheld by the organization.,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Recreation Activities Coordinator at The Westin Sohna Resort & Spa, your primary responsibility will be to create engaging recreational activity agendas and advertisements using publishing software. You will be tasked with conducting regular inventories of supplies, materials, and equipment, promptly informing the manager of any low supply items to ensure seamless operations. Your role will involve encouraging, recruiting, registering, and scheduling guests to participate in various recreational activities, fostering a fun and relaxing atmosphere for their enjoyment. In addition to promoting the available recreation facilities and activities to guests, you will be required to educate them on the rules and regulations of the facility, emphasizing safety and welfare. Vigilance is key as you observe activities within the recreational facility, ready to respond appropriately in case of emergencies according to established procedures. Your keen awareness will also be crucial in identifying situations where guests may not be able to safely participate in an activity, requiring you to promptly notify your supervisor or manager for further action. Furthermore, you will be expected to provide assistance to any injured guests until emergency medical services arrive, demonstrating compassion and quick thinking in such situations. Maintenance and cleanliness of recreational equipment and supplies will also fall under your purview, ensuring a seamless and enjoyable experience for all guests. To excel in this role, you should possess a high school diploma or G.E.D. equivalent, along with at least 1 year of related work experience and 1 year of supervisory experience. Additionally, you must hold certifications in CPR, First Aid, and possess knowledge of recreation and fitness equipment. Any other certifications or training mandated by local and state agencies will be required to fulfill the role effectively. Joining the Marriott International family means being part of an organization that values diversity and fosters an inclusive, people-first culture. As part of the Westin team, you will play a vital role in empowering guests to enhance their well-being and regain control during their travels. Your passion, activity, optimism, and adventurous spirit align with the brand's mission to be the preeminent wellness brand in hospitality. Embrace your well-being practices both on and off property, and become the best version of yourself while contributing to a global team that values your unique contributions.,

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0 years

1 - 1 Lacs

Balugaon, Orissa

On-site

Job Summary: You will be responsible for managing all food and beverage as well as housekeeping operations at Garuda House boat. Oversee high-quality service, cost management, inventories and guest satisfaction. Key Responsibilities: Guest relation Supervision and leadership Cleanliness and sanitation Inventory and supplies management Maintenance and equipment Safety and compliance Coordination with other departments Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person

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3.0 years

1 - 3 Lacs

Vasant Vihar-1, Delhi, Delhi

On-site

We are hiring a Hostess / Guest Relation Executive (GRE) for our restaurant in Vasant Vihar. The ideal candidate should be well-groomed, confident, and guest-oriented, with 2–3 years of experience in a premium dining setup. Responsibilities include greeting guests, managing reservations and waitlists, coordinating with the service team, and ensuring a great guest experience. Strong communication skills and fluency in English are essential. We offer a competitive salary, service charge, meals on duty, and growth opportunities Interested Candidates kindly mail their CV to [email protected] Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹30,000.00 per month Benefits: Food provided Paid sick time Provident Fund Schedule: Evening shift Night shift Rotational shift Work Location: In person

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0 years

2 - 3 Lacs

Wayanad, Kerala

On-site

Guest Greeting and Engagement: Warmly welcoming guests upon arrival, making them feel comfortable and acknowledged. Information Provision: Providing detailed information about the restaurant, its menu, specials, and any ongoing events or promotions. Handling Inquiries and Complaints: Addressing guest questions, concerns, and complaints promptly and effectively, aiming for satisfactory resolutions. Coordinating Services: Organizing and facilitating various guest requests, including reservations, special dietary needs, and other personalized services. Maintaining Guest Records: Keeping accurate records of guest interactions, feedback, and preferences for future reference and personalized service. Promoting the Restaurant: Highlighting the restaurant's offerings and encouraging guests to explore different aspects of the dining experience. VIP and Special Guest Management: Providing extra attention and tailored services to VIP or corporate guests, building strong relationships with them. Collaboration with Other Teams: Working closely with other restaurant staff, including servers, bartenders, and kitchen staff, to ensure seamless service delivery. Monitoring and Reporting: Tracking guest feedback and identifying areas for improvement in guest experience. Maintaining a Welcoming Atmosphere: Creating a positive and inviting environment where guests feel valued and comfortable Job Types: Full-time, Permanent Pay: ₹24,000.00 - ₹27,000.00 per month Work Location: In person Speak with the employer +91 8281272222

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2.0 years

0 Lacs

Pune, Maharashtra

Remote

Additional Information Job Number 25126679 Job Category Sales & Marketing Location Courtyard Pune Hinjewadi, S. No 19 & 20, P4 Rajiv Gandhi Infotech Park Phase 1, Hinjewadi, Pune, Maharashtra, India, 411057 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand’s Customer Service Standards and property’s Brand Standards. Executes and supports the business Customer Service Standards and property’s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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0 years

2 - 4 Lacs

Bengaluru, Karnataka

On-site

Location: Marathahalli, Sarjapur, Bannerghatta · Visit hospitals and nursing homes in tie ups with Cordlife · Meet doctors to get the contacts of expectant mothers · Meet expectant mothers / fathers at their desired place · Promote stem cell banking and about Cordlife Sciences by giving them laptop presentations. · Enrolling the expected client’s , complete the documentations, collect payments from expectant mothers/fathers. · Maintain good relations with the existing clients for reference · Any other job assigned from time to time Skillset Requirements · Pleasant personality, good communication and comprehension skills · Should have excellent presentation skills · Should be comfortable with a target based field sales job Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Compensation Package: Commission pay Application Question(s): Are you comfortable with a target based sales job? Are you a female? Work Location: In person

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0 years

0 Lacs

Delhi, Delhi

On-site

Do you have an appetite to deliver first class service and are passionate about all things Food & Beverage? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are the final piece of the puzzle, they are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests. As Guest Service Associate, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Guest Service Associate: Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships whilst promoting the company culture and values. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Guest Service Associate: Experience in food & beverage service beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks assigned Personal integrity, with the ability to work in an environment that demands excellence Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at [email protected] INDFOH

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0 years

0 Lacs

Delhi, Delhi

On-site

You have heard the line before – “our people are our most valuable asset” - well you’d better believe it! Do you want to make a real difference to our team, identifying and developing existing talent? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the service our team provides You are a passionate advocate of how the delivery of brilliant Human Resources support can add true value to an organization, and you’re someone who genuinely believes in the wider business benefits it can bring to a company and the team. As Human Resources Executive, you will join a team that is obsessive about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Human Resources Executive: Ensures the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution Develops and implements plans where human resources initiatives & hotel targets are achieved Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance Owner of the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance Builds and maintains effective working relationships with all key stakeholders and business partners Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Human Resources Executive: Proven experience in HR with strong problem-solving capabilities Excellent leadership skills with a hands-on approach and lead-by-example work style Commitment to exceptional guest service with a passion for the hospitality industry Ability to find creative solutions, offering advice and recommendations Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experienced in using IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at [email protected] INDMANAGE

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0 years

1 - 0 Lacs

Barddhaman, West Bengal

On-site

As a Front Office Associate at The Pearl Burdwan Hotel & Banquet, you will be the first point of contact for our guests, responsible for delivering exceptional guest service with professionalism and a warm welcome. You will ensure a smooth check-in and check-out process, manage reservations, respond to guest inquiries, and coordinate with other departments to enhance the overall guest experience. Key Responsibilities: Greet guests with a warm and courteous attitude upon arrival. Perform check-in and check-out procedures efficiently using the hotel PMS (Property Management System). Handle guest reservations, cancellations, and modifications accurately. Manage the front desk operations including handling cash, billing, and posting charges. Address guest complaints or concerns promptly and professionally. Maintain the front desk area in a clean and organized manner. Coordinate with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled. Answer phone calls, transfer calls, and manage messages professionally. Maintain guest records and ensure confidentiality of personal information. Promote hotel services, banquet facilities, and special packages to guests. Assist with VIP guest arrangements and special requirements. Ensure compliance with hotel policies, procedures, and safety standards. Qualifications & Requirements: Minimum H.S. (Higher Secondary); a degree/diploma in Hotel Management is preferred. Prior experience in front office or guest service is an advantage. Proficiency in English, Hindi, and Bengali is preferred. Excellent communication and interpersonal skills. Pleasant personality with a guest-oriented approach. Working knowledge of computers and front office systems. Ability to work in shifts, including weekends and holidays. Job Type: Full-time Pay: From ₹9,000.00 per month Benefits: Food provided Provident Fund Ability to commute/relocate: Barddhaman, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Higher Secondary(12th Pass) (Required) Language: Hindi (Required) English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

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0 years

2 - 2 Lacs

Kottayam, Kerala

On-site

To take orders and place the orders at the kitchen once the captain is through with his job To serve guests efficiently and achieve guest straight from the heart. To establish a warm relationship with the guest to be able to serve them better and to understand their preferences and requirements To serve food to the guest which is visually appealing and of the highest order of hygiene Handle Guest complaints/ issues on service hygiene Responsible for proper billing and cash recovery for services rendered. Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹20,000.00 per month Benefits: Food provided Provident Fund Work Location: In person

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0 years

2 - 3 Lacs

HITEC City, Hyderabad, Telangana

On-site

Job Description: We are looking for a detail-oriented and proactive Reservation Executive to manage bookings through Online Travel Agencies (OTAs) such as Booking.com, MakeMyTrip, Agoda, etc. The candidate will be responsible for handling day-to-day OTA operations, managing inventory, responding to guest inquiries, processing reservations, and ensuring seamless guest experiences from booking to check-in. Key Responsibilities: Manage OTA extranets and update room inventory, rates, and content. Process online reservations promptly and accurately. Coordinate with the front office team to ensure accurate booking details. Respond to OTA guest messages, emails, and special requests in a timely manner. Monitor and manage overbookings or discrepancies in availability. Ensure rate parity across platforms and resolve any booking-related issues. Support the reservations team in achieving monthly occupancy and revenue goals. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Work Location: In person

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3.0 years

2 - 3 Lacs

Kochi, Kerala

On-site

Key Responsibilities: Welcome guests upon arrival with a warm and professional demeanor. Assist with check-in and check-out processes when necessary. Serve as the main point of contact for guests throughout their stay. Handle guest inquiries, requests, and complaints promptly and courteously. Coordinate with other departments to ensure guest satisfaction (Housekeeping, Food & Beverage, Concierge, etc.). Maintain an up-to-date knowledge of hotel services, facilities, and local attractions. Ensure guest preferences and feedback are recorded and communicated for future stays. Assist with VIP guest arrangements and special requests. Monitor guest satisfaction through surveys, feedback, and personal interactions. Prepare reports on guest feedback and suggestions for service improvements. Requirements: Proven experience in customer service or hospitality (1–3 years preferred). Excellent communication and interpersonal skills. Ability to remain calm and composed under pressure. Proficiency in English and Hindi (additional languages are a plus). Strong organizational and multitasking abilities. Knowledge of hotel management software (e.g., Opera, PMS) is an advantage. High level of personal presentation and grooming. Flexibility to work shifts, weekends, and holidays. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Required) Work Location: In person

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1.0 - 3.0 years

3 - 3 Lacs

Paschim Vihar, Delhi, Delhi

On-site

Job Title: Banquet Sales Executive Experience: 1-3 Years Location: Paschim Vihar, west Delhi Salary: 20-25k contact via-9051223123 JD Summary: Looking for a Banquet Sales Executive to handle banquet inquiries, close bookings, and coordinate with clients and operations for smooth event execution. Must have good communication and sales skills with experience in hospitality or event sales. regards Ankita 9051223123 Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Language: English (Required) Work Location: In person

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2.0 years

3 - 4 Lacs

Delhi, Delhi

On-site

Position : Executive - Mall Operations Location- Pacific Mall , Tagore Garden Job Description Connect regularly with retailers Ensure implementation of define merchandise levels for each category of retailer Ensure fresh stock in store on periodic basis and without any stock out situations Ensure stocks availability in store as per season in advance Ensure suitable visual merchandise done in store as per theme/ season Ensure timey collection of retailers dues Design and implement a rewards and recognition scheme for retailers Conduct various competitions in mall among Retailers Celebrate store birthdays on monthly basis Anticipate retailers needs and take appropriate action and ensure high level of shopper and retailers satisfaction Resolving Customers and Retailers issues Responsible for day-to-day mall operation and mall upkeep. Ensure Safety & Security of mall properties, customers and retailers Handling outsourced agencies staff effectively i.e. Security, Housekeeping. Parking Facility, Pest Control, Horticulture etc. Follow weekly, fortnightly, and monthly plan schedules for the mall operations. Responsible for day-to-day operations of mall maintain retailer relations and drive engagement initiatives to increase footfall and sale. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Life insurance Provident Fund Ability to commute/relocate: New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your current CTC in Lakhs per annum? What is your expected CTC in Lakhs per annum? What is your notice period? Apply only if you are comfortable working for 6 days a week Experience: Mall Operations: 2 years (Required) Work Location: In person

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0 years

1 - 1 Lacs

Tiruchchirappalli, Tamil Nadu

On-site

Contact : 9600341188 A hotel bellboy needs a combination of customer service, communication, and physical skills. They should be adept at handling luggage, providing excellent customer service, and being knowledgeable about the hotel and local area. Additionally, strong interpersonal skills, the ability to remain calm under pressure, and a professional demeanor are crucial. Customer service Escorted incoming hotel guests to rooms Represent department in hotel meeting Answering guest questions and inquiries Guest Luggage Effective communication skills Guest Services Luggage handling Front desk operationsS afety protocols Time management Advising directions Communication Guest arrival and departure Guiding guests to their rooms Professional etiquette and communication skills Assisting in luggage transportation Concierge services Emergency procedures Greeting guests High school diploma or equivalent Knowledge of hotel operations and protocols Local knowledge and recommendations Lost and found management Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Life insurance Work Location: In person

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1.0 years

2 - 3 Lacs

Mylapore, Chennai, Tamil Nadu

On-site

Greet and welcome guests, clients, and visitors with a positive and helpful attitude. Manage front desk activities: answering phone calls, directing inquiries, and handling walk-ins. Maintain visitor logs and issue visitor passes as per protocol. Coordinate with internal departments to ensure guests are assisted properly. Ensure the reception area is tidy, professional, and presentable at all times. Provide basic information about the company, services, and office directions. Handle courier and mail distribution efficiently. Assist with administrative and clerical tasks when needed. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Experience: Guest relation executive : 1 year (Required) Front office Executive: 1 year (Required) Language: English (Required) Work Location: In person Speak with the employer +91 9513336275

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0 years

3 - 3 Lacs

Bandra West, Mumbai, Maharashtra

On-site

Shift Time:- 2pm to 11pm for female 2pm to 12pm for male Responsibilities Welcome guests, smile, and make eye contact Show guests to their tables, and use visual cues to seat them in the right area Take reservations in person, by phone, or online : Provide wait times to customers who aren't pre-booked Provide menus and answer questions Help guests with their needs throughout their dining experience Solicit feedback and suggestions to improve the guest experience Help resolve customer issues and complaints : Provide personalized service for large parties and VIPs Ensure cleanliness and hygiene standards are met also involve as cashier and multitask including service. Skills and qualities Good customer service skills Ability to multitask and manage competing priorities Ability to stand and walk for long periods Professional appearance and demeanor Ability to work well in a team Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person

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0 years

1 - 1 Lacs

Kolkata, West Bengal

On-site

Should have knowledge of Operating Espresso machine and Cleaning. Should be able to make Coffee and Non Coffee Beverage as per SOP Should have knowledge about Beverage preparation and explain/recommend same to customer. Should be able to multitask as in Beverage preparation, Billing/Cash handling and also Service. Good team player. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Fixed shift Work Location: In person

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0 years

1 - 2 Lacs

Banjara Hills, Hyderabad, Telangana

On-site

Previous work experience as a Host/Hostess Understanding of restaurant etiquette Familiarity with health and safety regulations Experience in managing reservations Demonstrable customer-service skills Excellent communication skills (via phone and in-person) Strong organizational skills with the ability to monitor the entire dining and bar area Availability to work in shifts as needed Good physical condition to walk and stand during an entire shift High school diploma; hospitality certification is a plus Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining Provide menus and announce Waiter/Waitress’s name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers’ queries Assist wait staff as needed Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

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1.0 years

1 - 2 Lacs

Thrissur, Kerala

On-site

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Cash up bills and ensure that the correct amount has been paid. Administer change to tables if needed Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Experience: Guest relations: 1 year (Preferred) Guest services: 1 year (Preferred) Location: Thrissur, Kerala (Required) Work Location: In person Speak with the employer +91 7736810999

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1.0 years

1 - 2 Lacs

Kochi, Kerala

On-site

Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Education: Secondary(10th Pass) (Preferred) Experience: Guest relations: 1 year (Preferred) Guest services: 1 year (Preferred) Work Location: In person

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0.0 - 3.0 years

0 Lacs

maharashtra

On-site

You are hiring for an International Voice process with 0 to 3 years of experience in either Mumbai or Bangalore. Your role as a Contact Center/BPO Associate will involve providing exceptional guest and customer service, managing reservations, and effectively communicating with clients. Your daily responsibilities will include responding to guest inquiries, processing reservations, addressing customer service concerns, and recording interactions in a customer service database. To excel in this role, you must possess Guest Services, Guest Service, and Customer Service skills, proficiency in handling Reservations, excellent Communication skills, strong problem-solving abilities, and the capacity to thrive in a fast-paced environment. Experience in the BPO sector is advantageous. A high school diploma or equivalent is required, while additional education or certifications in customer service or related fields would be beneficial. If you are interested in this opportunity, please share your CV at akansah.saxena@nlbtech.in.,

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