555 Guest Services Jobs - Page 5

As a valuable member of the Hyatt Regency Gurgaon team, you will be responsible for providing exceptional service to our guests and ensuring their comfort and satisfaction throughout their stay. Your role will involve upholding the high standards of hospitality that Hyatt is renowned for, while also demonstrating a friendly and professional demeanor at all times. To excel in this position, you should possess strong communication skills and the ability to work well in a fast-paced environment. Attention to detail and a genuine desire to meet the needs of our guests are essential qualities for success in this role. Additionally, a positive attitude and a willingness to go above and beyond to create memorable experiences for our guests will set you apart. If you are passionate about hospitality and dedicated to delivering top-notch service, we invite you to join our team at Hyatt Regency Gurgaon. Together, we can create unforgettable experiences for our guests and uphold the reputation of excellence that Hyatt is known for.,

As a Chef at Dwarak Hotel and Resort, located in Chanderi (Ashoknagar) MP, you will have a full-time on-site role overseeing daily operations to ensure guest satisfaction and maintain high service standards. Your responsibilities will include managing staff, handling budgets, coordinating with vendors, overseeing housekeeping, and ensuring compliance with health and safety regulations. Additionally, you will be expected to handle guest inquiries efficiently and resolve any issues that may arise. To excel in this role, you should possess strong leadership and management skills, along with experience in hospitality management and guest services. Excellent communication and interpersonal skills are essential, as well as proficiency in budgeting, financial planning, and cost management. Knowledge of health and safety regulations and standards is crucial, along with problem-solving and conflict-resolution abilities. Your flexibility to work varying hours, including weekends and holidays, will be required. A Bachelor's degree in Hospitality, Business Administration, or a related field is preferred. Prior experience working in a hotel or resort setting would be advantageous. If you are passionate about delivering exceptional service, implementing operational efficiencies, and enhancing service quality, this role at Dwarak Hotel and Resort may be the perfect fit for you.,

We are seeking dedicated and detail-oriented individuals to join our hotel's Service and Housekeeping team. This role is essential to maintaining the cleanliness, comfort, and overall guest satisfaction at our property. Successful candidates will be responsible for providing exceptional housekeeping and service support in guest rooms and public areas. Key Responsibilities: Clean and tidy guest rooms and public areas according to hotel standards. Change linens, towels, and replenish guest amenities. Sweep, vacuum, mop, dust, and polish rooms and common areas. Respond promptly and professionally to guest requests and special needs. Maintain inventory of cleaning supplies and report maintenance issues. Follow all safety and sanitation policies and procedures. Collaborate with other departments to ensure seamless guest service. Uphold privacy and security standards for guests and hotel property. Assist with deep cleaning, special projects, or additional duties as assigned. Job Type: Full-time Pay: ₹8,000.00 - ₹14,000.00 per month Benefits: Flexible schedule Food provided Paid sick time Paid time off Work Location: In person Speak with the employer +91 7876170075

We are seeking a highly motivated and experienced Senior Housekeeping Guest Service Associate to join our team at our 9-room boutique hotel. This role requires a strong commitment to cleanliness, organization, and guest satisfaction. The ideal candidate will have a sharp eye for detail, excellent housekeeping skills, and the ability to work independently while maintaining a warm and professional demeanor. Key Responsibilities: Clean and service guest rooms and public areas to the highest standards. Ensure all guest rooms are impeccably presented and stocked with required amenities. Assist with daily housekeeping operations and act as the point of contact in the absence of the supervisor. Respond promptly and courteously to guest requests, ensuring a high level of personalized service. Report maintenance issues and follow up to ensure timely resolution. Monitor cleanliness and order in back-of-house areas and storage rooms. Support and guide junior housekeeping staff with training and quality assurance. Maintain inventory of linen, guest supplies, and cleaning materials. Ensure all health, hygiene, and safety regulations are followed. Qualifications: Minimum 2–3 years of housekeeping experience, preferably in a boutique or luxury hotel. Strong attention to detail and pride in delivering exceptional cleanliness. Good communication and interpersonal skills. Ability to work independently and take initiative. Flexible with working hours, including weekends and holidays. Knowledge of cleaning equipment and chemicals, with a focus on safety. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Education: Diploma (Required) Experience: Housekeeping: 3 years (Required) Language: Hindi (Required) Work Location: In person

DEGREE 0-2 YEAR EXPERIENCE Ensuring and providing flawless, upscale, professional and high class guest service experiences Analyzing customer feedback and providing strategic direction to continuously improve overall rating Responding to guests needs and anticipating their unstated ones. Job Type: Full-time Pay: ₹11,000.00 - ₹13,000.00 per month Benefits: Food provided Leave encashment Provident Fund Work Location: In person

Greeting and welcoming guests when they enter Thanking guests and conveying gratitude while they are exiting Explaining different menu items and offering recommendations Answering any questions about the ingredients of a dish on the menu Serving food and beverages to guests, if required Presenting the final bill to guests for payment Timing different dishes effectively to maximise the dining experience Addressing any guests complaints or requests Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,000.00 per month Education: Diploma (Preferred) Experience: Guest relations: 5 years (Preferred) Guest services: 5 years (Preferred) Team Handling: 5 years (Preferred) Work Location: In person

You will be responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Your main focus will be to manage group/catering opportunities that are not handled by an Event Booking Center (EBC). It will be crucial for you to actively up-sell each business opportunity in order to maximize revenue. Achieving personal and team-related revenue goals will be a key part of your role. You will also be responsible for ensuring that business is turned over properly and in a timely fashion for proper service delivery. Your ultimate goal will be to drive customer/guest loyalty by consistently delivering service excellence throughout each customer/guest experience. To qualify for this position, you should have at least a high school diploma or GED, along with 2 years of experience in sales and marketing, guest services, front desk, or a related professional area. Alternatively, a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major from an accredited university will also be considered, with no work experience required. Your core work activities will involve understanding market opportunities and driving revenue. This includes targeting group/catering accounts, markets, or segments through proactive solicitation and account saturation. You will partner with your group/catering counterpart to effectively manage the business opportunity and respond to incoming group/catering opportunities for the property that are outside the parameters of the Event Booking Center. Identifying, qualifying, and soliciting new group/catering business to achieve revenue goals will be a critical part of your responsibilities. Additionally, you will focus on group/catering accounts with significant potential sales revenue, develop effective sales plans, and maximize revenue through upselling packages and creative food and beverage offerings. Providing exceptional customer service will also be a key aspect of your role. You will handle complex business with significant revenue potential and customer expectations, building and strengthening relationships with existing and new customers to enable future bookings. Developing relationships within the community to expand customer base for group/catering sales opportunities will also be essential. By executing exemplary customer service, you will drive customer satisfaction and loyalty, assisting customers before and during their program/event to ensure their needs are met and expectations exceeded. In addition to the core responsibilities, you will work collaboratively with off-property sales channels to ensure coordinated sales efforts and manage relationships with key internal and external stakeholders. Utilizing sales resources, administrative/support staff, and intranet for resources and information will also be part of your additional responsibilities. You will conduct site inspections, create contracts as required, and support the operational aspects of business booked. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our commitment to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law, is unwavering.,

As an Assistant Front Office Manager at our establishment, you will play a vital role in supporting the Front Office Manager in overseeing front office operations and leading a team of staff members. Your responsibilities will include ensuring smooth check-in and check-out processes, maintaining high levels of guest and employee satisfaction, and optimizing the department's financial performance. To qualify for this position, you should possess a high school diploma or GED along with at least 2 years of experience in guest services, front desk, or a related field. Alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major from an accredited university will be accepted, with no work experience required. Your core work activities will involve setting and achieving guest services and front desk goals, managing the front desk team effectively, and delivering exceptional customer service that goes above and beyond to ensure guest satisfaction and retention. You will also be responsible for implementing projects and policies, supporting human resource activities, and handling additional responsibilities as needed. In this role, you will be expected to lead by example, communicate effectively with team members, and foster a culture of trust, respect, and cooperation. Your ability to provide guidance, feedback, and coaching to employees, as well as your dedication to continuous improvement and adherence to company policies and procedures, will be crucial for success in this position. At Marriott International, we are committed to creating an inclusive and diverse work environment where all individuals are valued and respected. We are an equal opportunity employer that promotes non-discrimination on any protected basis. Join our team and be a part of a company that celebrates the unique backgrounds and talents of all our associates.,

Join our vibrant team at a boutique Service-Apartment Hotel in Calangute. We are currently looking for a Front Desk Receptionist to be a part of our team. As a Front Desk Receptionist, you will play a crucial role in providing excellent customer service to our guests. The ideal candidate must have great communication and people skills. A friendly, well-groomed, and professional attitude is essential for this role. Previous customer service experience, especially in the hospitality industry, would be a bonus. You should be comfortable using phone, email, and check-in systems. Proficiency in spoken English and Hindi is required, with knowledge of Konkani or other languages considered a plus. Prior experience in hospitality or guest services is preferred but not critical. This is a full-time position with both morning and evening shifts available. The job is ideal for someone who enjoys interacting with guests and is looking to grow in the hospitality space. The preferred age for this position is between 20-30 years. If you are someone who enjoys providing exceptional customer service and working in a dynamic environment, then this Front Desk Receptionist position is perfect for you. Apply now and be a part of our team at the Service-Apartment Hotel in Calangute.,

As a Guest Services Associate at Oxxon Consultancy Services, your main responsibility will be to provide exceptional guest service for Star Hotel clients in Cochin. Your duties will include handling reservations, ensuring clear communication with guests, and maintaining a high level of service standards. To excel in this role, you should possess strong Guest Services and Customer Service skills. Previous experience in handling reservations is preferred, along with excellent communication abilities. The ability to multitask effectively and work well under pressure is essential. Attention to detail and problem-solving skills will also be key to succeeding in this position. While experience in the hospitality industry is considered a bonus, it is not mandatory. As long as you have a high school diploma or equivalent qualification and meet the aforementioned criteria, you are encouraged to apply and become a valuable part of our team in Kochi.,

The Catering Sales Manager role involves overseeing the contracting and closing of local catering and social business, ensuring proper turnover for quality service delivery. Your primary responsibility will be achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. It is essential to implement the brand's service strategy throughout the sales process and drive customer loyalty by delivering service excellence. To qualify for this position, you should have a high school diploma or GED with at least 2 years of experience in sales, marketing, guest services, or a related field. Alternatively, a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major from an accredited university will also be considered. As the Catering Sales Manager, your core work activities will include managing sales efforts for the hotel, collaborating with off-property sales channels, responding to catering opportunities, identifying and soliciting new catering business, understanding the market and competitors, negotiating contracts, designing creative catered events, maximizing revenue through up-selling, managing budgets, developing menus, and ensuring customer satisfaction. You will also be responsible for interacting effectively with various stakeholders such as sales teams, kitchen staff, vendors, and other hotel departments to ensure guest satisfaction. Providing exceptional customer service by understanding customer needs, recommending appropriate services, and building a relationship with customers to drive loyalty will be a key aspect of your role. Additionally, you may be required to perform other duties as assigned to meet business needs. Marriott International is dedicated to creating a diverse and inclusive work environment and is committed to non-discrimination on any protected basis, including disability and veteran status, in accordance with applicable laws.,

Looking for a Dynamic female only Hostess Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Ability to commute/relocate: Goa, Goa: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person

A Steward primarily ensures cleanliness and proper service delivery in a food and beverage environment, including checking menus, serving food and beverages, maintaining a clean work area, and keeping records of services. Key responsibilities also involve reporting for duty well-groomed, attending briefings, and assisting with the overall customer dining experience and satisfaction. Key Responsibilities Service Delivery :Provide food and beverage services in a proper and empathetic manner, ensuring customer satisfaction. Work Environment :Maintain a clean, neat, and organized work area, including the dining room, kitchen, and service areas. Pre-Service Duties :Check menus, take note of special instructions, and complete the "mis-end-place" (setting up the dining area) correctly before service begins. Post-Service Duties :Clear tables and service equipment, and properly hand over any relevant service records or information to the next shift. Communication :Communicate effectively with guests and supervisors, relaying any information or concerns as needed. Grooming :Adhere to a strict standard of personal presentation, including proper uniform, haircut, and personal hygiene. Key Skills & Competencies Food Handling : Experience in handling food in a corporate food and beverage setting. Grooming : Excellent personal presentation and a well-groomed appearance. Guest Service : Strong skills in interacting with and providing excellent service to guests. Organization : Good organizational skills to manage tasks and ensure standards are met. Communication : Ability to communicate effectively with team members and guests. Physical Stamina : The physical ability to be on your feet and moving for extended periods. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person

Additional Information Job Number 25141347 Job Category Housekeeping & Laundry Location Courtyard by Marriott Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India, 683572 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling. Coordinate all repairs to appropriate persons and pick-up for delivery when completed. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Welcome hostess and stewardess for guest relation, hosting and co-ordinating multiple social meetings, events, get together required. Must have flexible approach, confident communication, personality with fluent interaction skills. Responsible enough to handle celebrity and other high profile with comfort level. Multitasking events with public relation coordination in fields like hospitality and social events will be appreciated. Be confident to handle guests, delegates and dignitary on merits. Accommodation provided. Apply if willing to join immediately. Job Type: Full-time Pay: ₹60,000.00 - ₹70,000.00 per month Benefits: Flexible schedule Work Location: In person

We are seeking an experienced Reservation Executive to join our team immediately. As an Reservation Executive, your day-to-day tasks will include monitoring and updating the online travel agency platforms, managing reservations efficiently, ensuring accurate and up-to-date property information, and providing excellent customer service to guests. LOCATION: KOCHI/CALICUT Qualifications: Graduates, Post Graduates 0-02 years experience in Hotel Reservations (Travel Industry). Experience with online travel agency platforms and reservation management. Strong attention to detail and ability to maintain accurate and up-to-date information. Good Technical skills and Communication Skills in English Knowledge of the hospitality industry and vacation rentals is a plus Responsibilities: Hotel Reservations & Inventory Management Performing backend optimizations on OTAs Real Time OTA (Airbnb, Agoda, MMT and Booking.com) Inventory Management Handle channel management software. Online sales and business development. Cultivate and nurture lasting relationships with customer accounts through open and interactive communication. Provide accurate, valid, and comprehensive information about our holiday homes and services. Deal with demanding customers and escalations Work well in a team and collaborate with property owners Job Types: Full-time, Permanent Pay: ₹16,500.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: reservation management: 1 year (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location: In person

Hawk Hospitality Job Title: Guest Service Associate (GSA) – Hotels & Resorts Job Summary: We are looking for a friendly, customer-focused Guest Service Associate (GSA) to join our team. The GSA will be the first point of contact for guests, ensuring a warm welcome and providing excellent hospitality service throughout their stay. The role requires strong communication, problem-solving skills, and a professional attitude to maintain high guest satisfaction. Key Responsibilities: Welcome and assist guests during check-in and check-out. Handle guest queries, requests, and complaints promptly and professionally. Provide information about hotel facilities, services, and local attractions. Maintain accurate guest records and process reservations. Coordinate with housekeeping, F&B, and other departments to ensure smooth guest service. Handle billing, payments, and maintain cash/credit records. Ensure the lobby and reception area remain clean, organized, and presentable. Uphold hotel policies, procedures, and brand standards. Support the front office team in day-to-day operations. Requirements: Previous experience in front office, guest service, or hospitality preferred. Strong communication and interpersonal skills. Ability to handle pressure and multitask in a fast-paced environment. Proficiency in MS Office and hotel management software (preferred). Flexibility to work in shifts, weekends, and holidays. Diploma/Degree in Hotel Management or related field is an added advantage. Benefits: Competitive salary with service charge/tips (where applicable). Accommodation and meals (if provided by the property). Training and career growth opportunities. Employee discounts on hotel services. Education : Hotel Management, Culinary Language: English, Hindi, Tamil Location : Chithirapuram, Munnar Salary : 12000 to 15000 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person

As a Front Office Supervisor, you will play a key role in overseeing the daily operations of the front desk and ensuring a seamless guest experience. Your primary responsibility is to supervise and support the front office team, maintain high service standards, and assist in resolving guest inquiries or issues. You play a vital role in maintaining the smooth operation of the front desk and ensuring guest satisfaction. This role requires supervisory skills, attention to detail, and the ability to handle various tasks in a fast-paced hotel environment while providing excellent service. Key Responsibilities Shift Supervision: - Oversee the daily operations of the front desk during your assigned shifts. - Ensure that the front office team is well-prepared, adequately staffed, and meeting service standards. - Assist in managing guest check-ins, check-outs, and inquiries. Guest Services: - Provide exceptional customer service to guests and assist with resolving any guest issues or special requests. - Handle guest complaints or concerns, aiming for prompt and satisfactory resolutions. - Coordinate with other hotel departments to fulfill guest needs. Front Desk Management: - Supervise and assist front desk staff, including receptionists and concierge, during your shifts. - Conduct shift briefings and debriefings to ensure smooth transitions between shifts. - Maintain a professional and welcoming atmosphere at the front desk. Reservations and Room Assignment: - Assist with room reservations, ensuring accuracy in booking information. - Collaborate with the Front Office Manager/ Duty Manager to optimize room occupancy and assign rooms based on preferences and availability. Financial Transactions: - Handle cash and credit card transactions according to hotel policies. - Assist in reconciling the cash register at the end of each shift. Training and Development: - Assist in training and mentoring front desk staff to improve their skills and knowledge. - Provide ongoing coaching and feedback to team members. - Assist in scheduling and staff management as needed. Technology and Systems: - Utilize hotel management software for check-ins, check-outs, and reservations. - Troubleshoot and resolve any technical issues related to front office systems. Communication and Reporting: - Maintain effective communication with other hotel departments, including housekeeping, maintenance, and F&B. - Prepare shift reports and communicate essential information to management. Safety and Security: - Assist in implementing and enforcing security and safety protocols, including emergency procedures. - Ensure the safety and security of guests and employees during your shifts. Compliance: - Ensure compliance with all relevant hotel policies, procedures, and regulations. - Keep updated on local hospitality laws and regulations. - Ensure timely submission of form C/ any other relevant information to the related Govt. Department/ Police Station in case of foreigners staying in the hotel Qualifications: - Bachelor's degree in Hotel Management or a related field (preferred). - Previous experience in a front office role with supervisory responsibilities. - Strong interpersonal and communication skills. - Proficiency in hotel management software preferably IDS. - Exceptional customer service orientation. - Problem-solving and conflict resolution abilities. - Ability to work flexible shifts, including nights, weekends, and holidays.,

The job at Putappa group of Hotels involves overseeing and managing the operations of a hotel, which includes ensuring excellent guest services, effective staff management, and strategic financial planning. As a full-time position, the role offers benefits such as provided food, health insurance, paid sick leave, and Provident Fund. The work schedule is during day shifts, and there is a performance bonus opportunity. The work location is in person. For further details, interested candidates can speak with the employer at +91 8073718017.,

As a Guest Service Associate at HQ.71's flagship Italian Restaurant Coccolo in Mohali, India, you will play a crucial role in providing exceptional guest services and ensuring a positive customer experience. Your responsibilities will include handling reservations, utilizing your strong communication skills to interact with guests effectively, and utilizing your problem-solving abilities to address any issues that may arise. To excel in this role, you should possess prior experience in guest services and customer service, along with a proven track record of working well under pressure. Attention to detail and excellent organizational skills are essential for success in this position. Previous experience in a hospitality role would be advantageous but not mandatory. If you are passionate about delivering top-quality experiences and thrive in a dynamic and respectful environment, we invite you to join our team at HQ.71 and contribute to our mission of creating joyful and loving experiences for our guests.,

Staff Supervision & Training: 1. Brief and assign duties to waiters, busboys, and other service staff. 2. Train new staff on restaurant procedures, policies, and service standards. 3. Conduct performance evaluations and provide coaching and feedback to staff. Guest Service & Experience: 1. Greet guests warmly, welcome them to the restaurant, and assist with seating. 2. Explain menu items, make recommendations, and answer questions about food and ingredients. 3. Ensure timely delivery of food and beverages and check for guest satisfaction. 4. Resolve customer complaints, concerns, and disputes promptly and professionally. Operational Management: 1. Oversee the dining room to ensure smooth and efficient operations. 2. Coordinate with the kitchen to ensure timely preparation and correct presentation of dishes. 3. Monitor table reservations, seating, and overall service flow. 4. Maintain cleanliness and hygiene standards in the dining area. Communication & Reporting: 1. Communicate guest needs, such as allergies and dietary restrictions, to the kitchen. 2. Report any significant events, employee, or guest issues to management. 3. Provide feedback to management on customer preferences and potential service improvements. Health & Safety: 1. Ensure staff adheres to health, safety, and sanitation procedures. 2. Report accidents, injuries, or unsafe work conditions to management. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹22,000.00 per month Benefits: Commuter assistance Food provided Work Location: In person

As an Entry Level Management position at The Westin Pune Koregaon Park, your role involves leading and assisting in the successful completion of daily shift requirements in the front office areas including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your primary goal is to ensure guest and employee satisfaction while achieving the operating budget. You will also be responsible for completing financial and administrative duties. You will utilize your interpersonal and communication skills to lead, influence, and encourage team members, promoting trust, respect, and cooperation. Acting as a role model, you will coach, counsel, and guide employees, handling their questions and concerns effectively. Additionally, you will oversee the daily Front Desk shift operations and communicate performance expectations clearly. Your role will also involve managing day-to-day operations to meet customer expectations, handling complaints and resolving conflicts, and setting specific goals to organize and prioritize work effectively. You will supervise staffing levels, training staff on credit policies, maximizing room revenue, and ensuring exceptional customer service through personalized interactions with guests. Furthermore, you will be responsible for implementing customer recognition programs, reviewing guest satisfaction results, ensuring employees have necessary supplies, and participating in human resource activities such as coaching, mentoring, and performance appraisals. Additionally, you will handle various responsibilities at the Front Desk, comply with loss prevention policies, and stay updated on relevant information. At The Westin, we are committed to creating an inclusive work environment where the unique backgrounds of our associates are valued and celebrated. We prioritize non-discrimination and welcome individuals from diverse backgrounds. If you are passionate, active, optimistic, and adventurous, and if you believe in enhancing your well-being, The Westin is the ideal place for you to thrive, contribute to a global team, and become the best version of yourself.,

Job Title: Restaurant Captain Location: Banerjee Inn Salary: ₹12,000 – ₹14,000 Benefits: ESIC, PF & Other Benefits Job Description: Banerjee Inn is looking for an experienced Restaurant Captain with a minimum of 5 years of experience in restaurant service operations. The candidate will be responsible for supervising the service team, ensuring smooth dining operations, and delivering excellent guest experiences. Key Responsibilities: Supervise and guide the restaurant service staff. Ensure prompt and professional guest service. Coordinate table settings, orders, and service flow. Handle guest queries, feedback, and resolve complaints effectively. Train and motivate the service team for high performance. Maintain cleanliness, hygiene, and service standards. Requirements: Minimum 5 years of proven experience as a Restaurant Captain / Senior Steward . Strong leadership and guest-handling skills. Good communication and interpersonal abilities. Knowledge of restaurant service standards and procedures. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Application Deadline: 08/09/2025 Expected Start Date: 10/09/2025

Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Education: Diploma (Preferred) Experience: Guest relations: 1 year (Preferred) Telecalling: 1 year (Preferred) Work Location: In person

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Cash up bills and ensure that the correct amount has been paid. Administer change to tables if needed Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Education: Diploma (Preferred) Experience: Guest services: 1 year (Preferred) Guest relations: 1 year (Preferred) Work Location: In person Speak with the employer +91 7736810999