To assist the F&B Manager/Restaurant Manager in overseeing and ensuring daily smooth operations including banqueting functions and events organized. To ensure sufficient stocks for daily use at outlets. To prepare duty roster and roster staff for meal breaks. To check on staff attendance. To ensure the standards of service are delivered. To assist in the monthly F & B promotions. To guide / train new service staff. To ensure daily cash and credit collections are in order. To ensure neatness and cleanliness of workstation including hygiene aspects. To attend to complaints, feedbacks and remedy situations. To ensure that all stocks are accounted for. To record daily sales report. To delegate duties to Outlet Captains. To be responsible for the sales and revenue, profits & losses Any other duties may be assigned to you from time to time by the Management. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Food provided Health insurance Leave encashment Life insurance Provident Fund Ability to commute/relocate: Domlur, Bengaluru - 560071, Karnataka: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 3 years (Preferred)
We are looking to employ an HR assistant with outstanding administrative and communication skills. An HR assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize in a fast-paced environment. To ensure success, HR assistants should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling and precise in the recruitment process. HR Assistant Responsibilities: 1. Support all internal and external HR related inquiries or requests. 2. Maintain digital and electronic records of employees. 3. Serve as point of contact with benefit vendors and administrators. 4. Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts. 5. Maintain calendars of the HR management team. 6. Oversee the completion of compensation and benefit documentation. 7. Assist with performance management procedures. 8. Schedule meetings, interviews, HR events and maintain agendas. 9. Coordinate training sessions and seminars. 10. Perform orientations and update records of new staff. 11. Produce and submit reports on general HR activity. 12. Process payroll and resolve any payroll errors. 13. Complete termination paperwork and exit interviews. 14. Keep up-to-date with the latest HR trends and best practices. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
Processes reservations by mail, telephone or central reservation systems referral. Processes reservations from the sales office, other hotel departments, and travel agents. Knows the type of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all packages plans. Knows the credit policy of the hotel and how to code each reservation. Creates and maintains reservation records by date of arrival and alphabetical listing. Determines room rates based on the selling tactics of the hotel. Prepares letters of confirmation. Communicates reservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the front desk. Understands the hotel's policy on guaranteed reservations and no-shows. Processes advance deposits on reservations. Tracks future room availabilities on the basis of reservations. Helps develop room revenue and occupancy forecasts. Prepares expected arrival list for front office use. Assists in preregistration activities when appropriate. Monitors advances deposit requirements. Handles daily correspondence. Responds to inquires and makes reservations as needed. Makes sure that files are kept up to date. Maintains a clean and neat appearance and work area at all times. Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees. Walk around with the client and ensuring that they secure whatever services they are in need of. Getting information about areas of interest in order to target more clients in particular seasons. Making arrangements for clients travel programs. Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. To be aware of all front office procedures and assist with reception duties when required. To be fully aware of and adhere to health and safety, fire and bomb threat procedures. Willing to undertake any reasonable request made by management in any other areas of the house. Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website. Configuring rates on the hotels property management system. Job Type: Full-time Pay: From ₹220,000.00 per year Benefits: Food provided Provident Fund Work Location: In person
He/she must be able to build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers. Handle customer requests promptly It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback. Handling cash and also maintaining account records are one of the duties of front office associate. Calling customers and confirming appointment is one of the duty of Front office Associate Consistently offer professional, friendly and engaging service Greet, check in and settle guest accounts while ensuring all service standards are followed Assist guests regarding hotel facilities in an informative and helpful way Respond to each Guest who approaches the Reception Desk Drive rate through up-selling room brands Follow department policies, procedures and service standards Follow all safety policies Other duties as assigned Job Types: Full-time, Permanent, Fresher Pay: ₹175,000.00 - ₹250,000.00 per year Benefits: Food provided Health insurance Provident Fund Education: Diploma (Preferred) Work Location: In person