Job Profile:-
We’re hiring a Growth Manager to run VoiceGenie like an in‑house entrepreneur. You will own P&L, growth strategy, and the product roadmap for self‑serve. You’ll drive marketing → inbound sales → product → support as one operating system, translating the vision into a clear plan, fast execution, and compounding growth.
You will also paint the product vision and define sprint plans for the core VoiceGenie engineering/design team—deciding what to build, refine, fix, and optimize, then measuring impact.
What you’ll own:
- -P&L & Strategy: Own VoiceGenie revenue and unit economics. Define the growth thesis, annual/quarterly targets, and investment choices
- .Product‑Led Growth (PLG): Architect sign‑up → activation → aha → pay → expand loops; remove friction; build in‑product nudges and templates
- .Roadmap & Sprints: Convert growth opportunities into sprint themes and PRDs; align Eng/Design; ship fast and iterate
- .Acquisition: Content/SEO, performance (Search/YouTube/Meta/LinkedIn), review sites, integrations marketplace, and partner channels
- .Activation & Onboarding: Zero‑to‑value flows, checklists, sample campaigns, interactive demos/web calls, and data importers. Instrument time‑to‑first‑value
- .Pricing & Packaging: Own packaging (tiers, minutes, add‑ons), free/credit trials, paywalls, and upgrade paths. Keep margins healthy
- .Sales Assist (Inbound): Build product‑qualified lead (PQL) scoring, playbooks, calendaring, and light inside‑sales motions
- .Lifecycle & CRM: Email/SMS/WhatsApp lifecycle programs, in‑app messaging, win‑back/cross‑sell, referral loops. Maintain a clean CRM and Mautic/HubSpot stack
- .Analytics & Experimentation: Funnel dashboards, cohorting, retention, LTV/CAC. Design A/Bs, quasi‑experiments, and north‑star metric guardrails
- .Customer Voice: Community, office hours, feedback forum. Turn insights into backlog with ruthless prioritization
- .Go‑to‑Market: Launch campaigns, webinars, case studies, comparison pages, and partner co‑marketing
- .Interfaces with Core AI: Translate core research (STT/TTS/Audio/LLM) into marketable features; localize defaults (EN/HI first) and ensure latency/quality wins show up in the product
.Outcomes that define success
- :-Efficient growth: Sustained MoM revenue growth with improving payback and healthy gross margin
- s.Funnel lifts: +X pp in activation rate, +Y% in week‑4 retention, +Z% in self‑serve conversions within first two quarter
- s.Time‑to‑value: Median TTFV under 1 day for new SMBs (template‑led setup
- ).Pricing & packaging: Clear tiers that map to value; reduced discounting; higher ARPA with lower chur
- n.Execution cadence: Ship a meaningful growth release every 2 weeks; show measured impact in weekly readout
s.What you’ll do day‑to‑d
- ayTurn vision into a prioritized plan and keep the org aligned (goals, owners, timelines
- ).Lead growth rituals: weekly funnel readouts, experiment reviews, and sprint plannin
- g.Write concise PRDs and landing pages; create enablement for sales/suppor
- t.Sit with users. Watch sessions. Talk to 10 customers a wee
- k.Partner tightly with Support to close the loop on onboarding gaps and break‑fix pattern
- s.Build a lightweight forecast and track P&L drivers (acquisition, conversion, churn, unit costs
).Must‑have experi
- ence5–7+ years in Growth/PLG/PMM/Product, ideally in SMB SaaS or tools with self‑serve monetizat
- ion.Owned or heavily influenced P&L and hit aggressive growth targ
- ets.Proven track record running experiments end‑to‑end (ideation → design → ship → measure → sca
- le).Deep funnel literacy: acquisition channels, onboarding, activation metrics, retention cohorts, pricing/packag
- ing.Strong product chops: can write PRDs, define instrumentation, and work shoulder‑to‑shoulder with Eng/Des
- ign.Data tools: amplitude/mixpanel/GA4, HubSpot/CRM, Looker/Metabase, SQL basics. Comfortable with spreadsheets and LTV/CAC m
ath.Nice‑to‑
- haveExperience in voice/telephony or contact‑center adjacent S
- aaS.Familiarity with LLM/GenAI concepts and how to message/position them sim
- ply.Built communities, referral/partner programs, or template marketpla
- ces.Launched in US & India markets with localization nuan
ces.How you
- workHigh agency and bias to action; comfortable making bets with incomplete d
- ata.Narrative + numbers: you can tell the story and prove it with the gr
- aph.Tasteful simplicity: ruthless about removing steps; clear onboarding and defau
- lts.Cross‑functional leadership without drama; you align Marketing, Inbound Sales, Product, and Supp
- ort.Owner mindset: think in moats, pricing power, and customer love—not just featu
res.If you are creative, innovative, and energetic, and if you love growing a business, we want you on our
team!