Group Manager I - Information Security

15 - 25 Years
1 Opening
Bangalore

Role Proficiency:

Should be able to manage multiple teams or domains or services by considering business strategies customer requirements compliance requirements laws and regulations etc. with guidance from directors.

Outcomes:

Training or certifications done:

Skill Examples:

Knowledge Examples:

• Should have an excellent knowledge of Information Security Business Continuity and Data Privacy standards and concepts.
• Strong knowledge on project management activities.
• Understand drivers of customer success and engagement success.
• Knowledge on ISO and other Compliance standards efficient to evaluate and manage the security controls.
• Knowledge on ISO 22301/27001/9001/27701 Risk Management incident management awareness activities customer assurance etc.
• Knowledge on standard SDLC and project management life cycles.
• Knowledge on the operations of various functional units like HR REFM IT Finance etc. and units involved in IT Asset lifecycle management.
• Good to have Certifications like ISO 27001/22301/9001/27701 Lead Auditor CISM PMP CIPM CISSP etc.
• Master’s degree in Information security or Business Continuity or Data Privacy domains

Additional Comments:

Job Title: Global SOC Operations Manager Location- Flexible Department: Managed Detection & Response (MDR) ________________________________________ About the Role We are seeking a highly organized and experienced Global SOC Operations Manager to oversee the day-to-day operations of our Security Operations Centers (SOCs) across multiple regions. This role is critical in ensuring that all SOC teams consistently adhere to the processes and procedures defined by the MDR leadership, and that operational excellence is maintained across all tiers (L1, L2, L3). You will act as the operational bridge between strategic direction and tactical execution, working closely with SOC managers, team leads, and the MDR lead to drive consistency, efficiency, and continuous improvement. ________________________________________ Key Responsibilities • Oversee daily SOC operations across all regions, ensuring alignment with defined MDR processes and procedures. • Monitor and enforce compliance with detection, escalation, and response workflows. • Collaborate with SOC managers and team leads to ensure consistent implementation of new detections and operational changes. • Track and report on SOC performance metrics (e.g., SLA adherence, handling times, false positive rates). All tasks should be measured, and tracked. • Identify operational gaps and inefficiencies, and lead initiatives to improve processes and tooling. • Proactively identify opportunities for improvement or enhancement across SOC operations, and work with relevant stakeholders to implement solutions through: o New or refined processes o Automation and orchestration o Development and deployment of Agentic AI solutions • Coordinate onboarding and ongoing training programs to ensure all analysts are aligned with current procedures. • Act as the primary liaison between MDR leadership and regional SOCs for operational matters. • Maintain and update documentation, SOPs, and playbooks in collaboration with process owners. • Facilitate regular governance meetings and feedback loops between SOCs and MDR leadership. ________________________________________ Qualifications • 10+ years of experience in large Security Operations, with at least 5 years in a leadership or coordination role. • Deep understanding of SOC workflows, MDR services, and incident response processes. • Experience managing or coordinating large, distributed security teams. • Strong knowledge of SIEM, SOAR, and ticketing systems. • Excellent communication, organizational, and stakeholder management skills. • Ability to translate strategic guidance into actionable operational plans. • Familiarity with frameworks such as MITRE ATT&CK, NIST, or ISO 27001 is a plus. • AI and Agentic experience - advantage ________________________________________ Preferred Attributes • Experience working in or with MSSPs • Strong analytical and reporting skills • Process-oriented mindset with a passion for operational excellence • Experience with automation, scripting, or AI-driven security tools • Ability to thrive in a fast-paced, global environment

Security Operations,MDR,Delivery Operations