Facilities Coordinator

Location:

Type:

Shift

Qualifications:

• High School Diploma; college degree preferred
• Minimum of 3 years' prior experience in a clerical/administrative role; property/facilities management experience highly preferred
• Proficient with MS Office Suite (Word, Excel, Outlook, PowerPoint)
• Fluent in English and Spanish

Responsibilities:

Studio Operations, Facilities Work Control Coordinator

What You’ll Do:

• Oversee all aspects of planned work activities for East Coast facilities sites.
• Operate the Facilities Operations & Engineering East Coast Service Center, addressing customer requests from phone, IWMS, and email.
• Review work orders for data quality. Ensure property information, crew information, materials, labor quantities, and asset information are accurately reflected on work orders throughout the work order life cycle.
• Act as a key liaison to set and meet expectations with employees and clients regarding work plans for facilities operations personnel and vendor-supported work.
• Demonstrate an “owner,” not a “renter,” mentality to drive daily workflow and follow-up, ensuring departmental success across all sites.
• Utilize an Integrated Workplace Management System (IWMS), Archibus, to organize work plans spanning multiple sites.
• Work with executives and other business leaders to identify opportunities for improvement.
• Collaborate with team members to collect and analyze data to create presentations and reports based on recommendations and findings.
• Develop the combination of resources and processes to help teams meet sometimes aggressive schedules for material and service delivery.
• Establish KPIs to measure the effectiveness of business decisions across each site.
• Support Facilities Operations & Engineering with work management reporting in IWMS, utilizing Excel, PowerPoint, and Power BI.
• Manage tools to review the accuracy of facility estimating programs for capital and operating projects.
• Additional duties will be assigned as new opportunities for this role continue to grow, as the department continues to grow.

Notes from Hiring Manager:

• Candidate must be 

  bilingual

   – fluent in 

  Spanish and English

  .
• Please make sure bilingual ability is 

  clearly noted

   on the resume or in the selling comments.
• This position is 

  fully on-site

   in Miami, FL at the 

  Telemundo Facility

  .
• Looking for candidates with 

  3+ years of experience in customer service

  .
• Candidate should be comfortable working in a 

  fast-paced environment

  , with 

  multiple teams

  , and strong 

  multitasking

   ability.
• Shift: 

  5:00 AM – 2:00 PM EST

Ideal candidate experience:

• 3 years’ experience in a customer service role
• Fast-paced work environment
• Property management
• Theme park, food service, or facilities background
• Strong multitasking skills
• Collaborative work with West Coast team
• Handling notifications and intake to meet SLAs
• Support for a 24-hour operations team
• Performing zone walks
• Providing white-glove service
• Bilingual (Spanish) required

Interview Process:

1. HR Manager
2. Senior Manager
3. Telemundo Manager (on-site, possibly)

Candidates not successful often lacked the ability to:

• Handle a fast-paced and multitasking environment
• Think quickly and act decisively
• Work both collaboratively and independently
• Use Microsoft products efficiently
• Work with work order systems (e.g., 

  Gera

  /

  Maximo

  )
• Coordinate across two different teams

To Apply please reach out at the contact information below

Email: imran.rizvi@triconitsolutions.com

Phone: 609-807-2112