Job
Description
Overview Founded in 1988 and headquartered in Atlanta, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders seeking the infrastructure and capabilities needed to make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. We do this with a team of 400+ extraordinary Team Members who serve a global client base from offices in Atlanta, Dallas, Kansas City, London, New York and Sydney. We empower our skilled global teams by equipping them with the necessary knowledge and advanced technology, as well as fostering a culture driven by values. This approach helps our teams excel and build meaningful client relationships, while providing the highest quality service and feeling proud of the work they do. Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration. Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers. Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors. Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members as an organization, can achieve together. Job Summary Manage multiple groups in commercial real estate servicing such as investor reporting and account reconciliations, collections and new loan boarding. Account Reconciliation and Investor Reporting process is responsible for reconciliation of various general Ledger accounts, review of customer financials, maintenance, and preparation of investor reports. New loan boarding process is accountable for entry of loan details and modifications into the system of record and collections performs client solutions activities that involve modifying the system of record, collections of delinquent financials and payments through emails. Responsibilities Manage and develop complex teams handling multifaceted tasks and operations for a single business group within a line of business. Engage business stakeholders in integrating or implementing business execution initiatives. Identify and recommend opportunities for process improvement, redesign, change management initiatives, and risk control development. Make decisions and resolve issues regarding operations of the team to meet business objectives. Interpret and develop policies and procedures aligned with business line objectives. Collaborate and consult with immediate colleagues and cross functional business partners on strategic projects. Interact directly with executive management to influence, optimize, and negotiate on business operations related to strategy and execution. Manage allocation of people and financial resources for business execution. Mentor and guide talent development of direct reports who are managers and assist in hiring talent. Required Qualifications BCom on MBA or similar commerce background. 10 + years of overall experience. 4+ years of operations/ financial industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training and education. 2+ years Leadership experience (manager of managers). Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner. Strong experience in Operations/ financial services. Proven experience of effective leadership skills in managing a group of front-line leaders and taking end to end accountability for multiple processes. Ability to lead and mentor a team of business execution professionals, fostering a culture of accountability and high performance. Provide guidance and coaching to team members to enhance skills and career growth. Proven experience in risk/ business support, process improvement, operational excellence or quality management roles. Detail oriented with excellent analytical, problem-solving and interpersonal skills, with the ability to collaborate effectively across diverse stakeholder groups. Ability to lead the development and execution of key business strategies, ensuring alignment with corporate goals. Should be able to analyze business processes and recommend improvements to drive efficiency, scalability, and profitability. Act as a key liaison between senior leadership, operational teams, and other business units and stakeholders. Build strong relationships with internal and external stakeholders to align priorities and drive results. Ability to facilitate communication between lines of business to enhance collaboration and operational transparency. Track record of identifying bottlenecks and implementing process improvements to optimize execution capabilities. Develop frameworks and best practices for project execution, governance, and reporting. Utilize data analytics to track performance, measure effectiveness, and drive informed decision-making. Drive an inclusive and results-driven work environment that encourages innovation and continuous improvement. Desired Qualification Experience in commercial mortgage servicing industry. Experience in managing processes that involve account reconciliations, investor reporting, and customer interactions. Campus MBA I or II certification or other mortgage banking certifications. Trimont is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members. Show more Show less
