Engineer Sales - Lab Equipment Department

Job Role: Engineer Sales - Lab Equipment Department Sales Report to

Location:

No. of vacancy:

Job Summary:

This role involves identifying potential customers, understanding their needs, presenting technical solutions, preparing quotations, negotiating contracts, and providing post-sales support. 

The ideal candidate will possess a strong technical aptitude, excellent communication skills, and a passion for sales as a profession.

Responsibilities:

ü Lead Generation & Prospecting: Identify and qualify potential customers through various methods, including cold calling, networking, online research, attending industry events, and following up on marketing leads. 

ü Needs Analysis: Understand customer requirements by asking probing questions and actively listening to their needs related to incubator shakers/plant growth chambers and their research objectives. This will often involve understanding their specific research protocols, and experimental designs.

ü Technical Presentations & Demonstrations: Deliver compelling technical presentations and product demonstrations, highlighting the features, benefits, and applications of the equipment that matches their requirement. Explain complex technical concepts in a clear and concise manner. 

ü Quotation Preparation & Negotiation: Take the support of back office to prepare accurate and competitive quotations considering customer specifications, pricing guidelines, and delivery schedules. Negotiate contract terms and close deals effectively. 

ü Sales Pipeline Management: Maintain a robust sales pipeline, tracking leads, opportunities, and sales activities using sales forecast accurately and consistently.

ü Market Research & Competitive Analysis: Stay informed about market trends, competitor activities, and emerging technologies in the BioPharma industry. 

ü Customer Relationship Management: Build and maintain strong relationships with existing customers, providing ongoing support and addressing their concerns. Ensure timely payment collection, customer satisfaction and generate repeat business. 

ü Post-Sales Support: Collaborate with the technical support team to ensure smooth installation, commissioning, and training for customers. Address any post-sales inquiries and provide ongoing support. 

ü Collaboration: Work closely with other departments, including marketing, engineering, and service, to ensure seamless customer experience. 

ü Reporting: Regularly report on sales activities, progress against targets, and market insights to the Sales Manager. 

Qualifications:

Experience:

ü 3-5 years of experience in technical sales, preferably in the life sciences, laboratory equipment.

Technical Skills:

ü Good understanding of the application related to incubator shakers/plant growth chambers

ü Familiarity with growth chambers, data acquisition software & compliance requirements of the Biopharma industry is a plus. 

Communication Skills:

ü Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. 

Sales Skills

ü Proven ability to identify and qualify leads, build rapport with customers, and close deals effectively. 

Software Proficiency:

ü Proficiency in CRM software , Microsoft Office Suite (Excel, PowerPoint, Word), and other relevant sales tools. 

Travel:

ü Willingness to travel within the assigned territory. 

Benefits:

ü Monthly CTC as per standard norms /-

ü Sales commission amounting to 3% of the booking value (linked with targets, milestones)

ü Health insurance worth for one person, which can be extended to the family after 5 years of service

ü Paid off as per statutory norms

ü Professional development opportunities by way of training

ü Key Performance Indicators (KPIs): 

 * Sales Revenue 

 * Number of new customers acquired 

 * Sales pipeline growth 

 * Customer satisfaction scores 

 * Lead conversion rate 

Bharathi

Senior Executive – HR / Documentation

📞 Direct: +91 97909 39609