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0 years

0 - 0 Lacs

Dharmsāla

On-site

We are currently hiring a Sales Executive in Dharamshala, Himachal Pradesh. If you are interested in sales and marketing, check the requirements, and apply today. Preferences will be given to local candidates. Requirements: The job requires you to possess the following skills and experience : · Direct approaching business, homes and distributing brochures to each customer · Meeting with decision making person · Explain about internet packages and explaining the benefits and offers · Strong strengths over competitors products/services · Suspecting and prospecting process to identify high profile customer · Probing techniques to identify usage pattern and needs · Converse in local dialect to interact with potential buyers Required experience: Any graduate, with relevant experience of 6 Months and should have a good record in Field Sales. · Oral Communication (Listening & Speaking skill) · The candidate should have two wheelers and a driving license · Sales Executive should be preferably from:- 1) ISP Industry like ACT Broadband/TATA/Airtel/Idea/Aircel 2) Eureka Forbes Sales guys selling Water purifiers/vacuum cleaners 3) SIM Card selling agents/Credit card selling Agents/DTH Sales Other Information Reporting to: Manager CTC: Rs 10000 – Rs 15000 plus Health and Accident Insurance Joining timeline: Immediate to 30 days Location: Dharamshala, Himachal Pradesh Job Code: Moonpeak Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Application Question(s): Are you in Dharamshala License/Certification: driving license (Preferred) Willingness to travel: 75% (Preferred)

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8.0 years

10 - 11 Lacs

Ahmedabad

On-site

Job Information Job Opening ID 05JO352 City Ahmedabad Department Name Manufacturing Job Type Full time Position Code 1207XT Date Opened 13/06/2025 Salary 10 lakh - 11 lakh (Annual CTC) Work Experience 8+ years Country India Industry Aerospace Province Gujarat Postal Code 382110 About Us We are a team of designers, developers, engineers and craftsmen coming from diverse backgrounds and nationalities with a wide range of skills, interests and expertise. All of us propel our expertise in substantially improving performance of advanced manufacturing programs through our passion for innovation and attention to the finest details. Every project brings different problems to solve, and we build bespoke solutions for each. Our team’s relentless pursuit to cut through complexity to offer simplified and intuitive solutions has inspired the trust of global 100 clients. Job Description Team Captain – Manufacturing (Machining, Fabrication & Inspection) Ahmedabad, INDIA | Position Code: 1207XT About the Role: We are looking for a Team Captain - Manufacturing (Machining, Fabrication & Inspection), who thrives in a high performance and fast paced technical environment. As an important member of the Manufacturing (Machining, Fabrication & Inspection) function leadership team, you will be responsible for leading a team of 3 to 5 members to deliver function objectives and project goals. What you'll deliver: Implement plan in your team to ensure on time delivery, within budget Evaluate team's work progress against the plan and make required course corrections Lead your team through different work shifts to achieve customer delivery schedules Machining Strategy & selection of cutting tools for complex & high precision metallic components Selection cutting tool and machining parameters for optimum machining efficiency & accuracy Design and/or selection of work holding devices for machining and inspection operations Conduct cutting tool trails for machining parameters and continually improve cutting tool database Thoroughly validated CNC Programs of 3 to 5-axis machines for unmanned machining operation Plan and execute efficient operations of machine shop across multiple shifts 7 days a week Achieve design intents and high aesthetics in every product from machining operation Optimise machining and inspection process to meet product quality and machine efficiency Illustrative process, quality and inspection documentation for error free execution Work with Design, APQP and Assembly team to ensure that customer requirements are met Implement swift resolution of non-conformance to minimise impact on project objectives Drive quality mindset in your teams to deliver 'right first time' & 'on time in full' Ensure your team is delivering project goals and objectives within budget Develop, improve and implement standard operating procedures (SOP) and best practices Implement function's performance and improvement processes within your team Implement lean & 5S visual work environment principles in processes Implement KPI structure to accurately measure function goals and objectives Support internal audit & evaluate KPI trend and implement required course corrections Recruit, induct, nurture & grow your team aligned to organisation development roadmap Assist development of learning material & discussion forums Coordinate structured learning programs and conduct skills & knowledge assessments Steer higher performance and economic growth for your team members What you'll need: Passion for our Vision: Transform Manufacturing 8+ years of total working experience in related domain, of which 1+ years as a team leader In-depth domain knowledge gained at an education institution or self-learnt Implementation knowledge of 3-5 Axis machining and cutting strategies of highly complex metallic components Implementation knowledge of full manufacturing cycle of large and complex assembly at very high-quality level Implementation knowledge of one off/low volume machining best practices & manual G & M code programming Implementation knowledge of Autodesk PowerMill software and Siemens and Fanuc 3-5 Axis machine controllers Implementation knowledge of GD&T, fits and tolerances, aerospace materials, special processes & treatments In depth knowledge of quality management systems and ISO9001/AS9100 standards Implementation knowledge of lean & six sigma principles In depth knowledge of engineering fundamentals and development of emerging technologies In depth knowledge of risk identification and it's management and mitigation actions Flexibility to go beyond normal work hours in time of need and support other functions Must have: Faultless behaviour to earn trust, positively engage with cross functional teams Respectful behaviour and willingness to adapt company code of conduct Ability to maintain positive environment for teams to do their best work and grow Initiative and courage to explore new ideas and learn from the mistakes Perfectionist approach and meticulous to the finest detail in everything that you do Clear and concise written & verbal English language communication as well as presentation skills High proficiency in Excel, Outlook, PowerPoint, Teams of other MS Office software Readiness work in different shifts as well as support customers in different time zone Nice to have: Implementation knowledge of NX / CATIA / FeatureCAM / Top Solid CAM software Implementation knowledge of CAM software based automation Implementation knowledge of IOT in machining operation and on-machine probing cycles and programming Implementation knowledge of CNC Machine maintenance & calibration Implementation knowledge of on-machine probing cycles and programming Experience of working with leading ERP software like - Epicor / SAP / NetSuite Great sense of humour

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10.0 years

0 Lacs

Vadodara

On-site

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose* To deliver exceptional volume and revenue performance by acquiring and engaging with DBS* Treasures clients having an AUM = > INR 20 Million through “need-based approach”r; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.* To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product teamKey Accountabilities* Acquire and upgrade quality Treasures clients in the branch location areas* Engage with existing customers to deepen the wallet share through retention and growth of AUM.* Accountable for achieving monthly & annual volume and revenue objective, as agreed.* Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth* Ensure proper implementation & execution of product strategies through effective relationship management.* Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions* Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.* Drive and deliver exemplary customer service in the local market and uphold DBS service standards.* Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.* Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.Job Duties & responsibilities* Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM = > INR 10 M* Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients.* Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.* Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.* Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements.* Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers.* Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work* Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.* Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.* To exercise appropriate due diligence while on-boarding and engaging with clients.* Establish DBS as a primary banker for clients and as a prominent wealth management provider in India.* Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management spaceRequirements* Minimum 10 years of experience in HNI Sales / Wealth Management / Private Banking segment.* Sound understanding of financial planning and wealth management products in India* In-depth knowledge of local market and competition.* AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantageEducation / Preferred Qualifications* Graduate / Post Graduate with MBA in relevant fieldCore Competencies* Effective probing and listening skills.* Strong Relationship Management and influencing skills* Self-driven and ambitious.* Good written and verbal communication skills* Results-orientated & the ability to deliver results under pressure* Understanding of competitive positioning* Strong service orientation, customer-centric behavior.* Focused on developing image and good will of the brand* Creative, inquisitive mind with problem solving abilities.* Ability to deliver results within tight timelines.* Attention to details, analyzing abilities.Technical Competencies* Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures* Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.* Understanding of KYC requirements & Anti-money Laundering Policies.* Knowledge of financial markets and products to assist in meaningful engagement with clients.Work Relationship* Management of clients and prospects for acquisition and deepening of wallet share.* Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.* Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients.Mandatory Training* GCAP (Group Customer Acceptance Policy)* BCAP (Business Customer Acceptance Policy)* AML (Anti Money Laundering) and KYC Guidelines* PIP (Personal Investment Policy)* ORM (Operational Risk Management)* Information Security PolicyDBS India - Culture & Behaviors* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints* Build pride and passion to protect, maintain and enhance DBS’ image and reputation* Enhance knowledge base, build skill sets & develop competencies* Execute at speed while maintaining error free operations* Maintain the highest standards of honesty and integrityApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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0.0 - 4.0 years

0 Lacs

Gurugram, Haryana, India

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Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Travel Percentage 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Job Description Responsible to handle all Access Management & troubleshooting tasks. Responsible to fulfill client access requirements with accuracy. Provide help in resolving technology / troubleshooting support issues Provides effective customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required Utilizes soft skills and troubleshooting skills to resolve client issues and questions Asks probing questions to gather relevant information on routine and complex calls Uses effective listening skills to develop understanding of client questions or issues Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution Prioritizes and escalates support incidents and requests based on business impact and documented guidelines Maintains passwords, data integrity and file system security for the desktop environment May participate in development of information technology and infrastructure projects May have expertise in commonly used business applications May handle phone and email assistance as well Skill in troubleshooting and using diagnostic tools for client accessibility problems to applications and network (e.g., resetting password, bouncing PU, resetting remote devices REQUIRED EDUCATION & Experience~ Any graduation or Post Graduation in IT domain Sound technical knowledge in Identity and Access Management Good Communication skills (Can work on calls) Experience Range – 0 to 4 Years What We Offer You A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

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0.0 - 4.0 years

0 Lacs

Gurugram, Haryana, India

Remote

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Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Travel Percentage 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Job Description Responsible to handle all Access Management & troubleshooting tasks. Responsible to fulfill client access requirements with accuracy. Provide help in resolving technology / troubleshooting support issues Provides effective customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required Utilizes soft skills and troubleshooting skills to resolve client issues and questions Asks probing questions to gather relevant information on routine and complex calls Uses effective listening skills to develop understanding of client questions or issues Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution Prioritizes and escalates support incidents and requests based on business impact and documented guidelines Maintains passwords, data integrity and file system security for the desktop environment May participate in development of information technology and infrastructure projects May have expertise in commonly used business applications May handle phone and email assistance as well Skill in troubleshooting and using diagnostic tools for client accessibility problems to applications and network (e.g., resetting password, bouncing PU, resetting remote devices REQUIRED EDUCATION & Experience~ Any graduation or Post Graduation in IT domain Sound technical knowledge in Identity and Access Management Good Communication skills (Can work on calls) Experience Range – 0 to 4 Years What We Offer You A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

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0.0 - 4.0 years

0 Lacs

Gurugram, Haryana, India

Remote

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Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Travel Percentage 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Job Description Responsible to handle all Access Management & troubleshooting tasks. Responsible to fulfill client access requirements with accuracy. Provide help in resolving technology / troubleshooting support issues Provides effective customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required Utilizes soft skills and troubleshooting skills to resolve client issues and questions Asks probing questions to gather relevant information on routine and complex calls Uses effective listening skills to develop understanding of client questions or issues Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution Prioritizes and escalates support incidents and requests based on business impact and documented guidelines Maintains passwords, data integrity and file system security for the desktop environment May participate in development of information technology and infrastructure projects May have expertise in commonly used business applications May handle phone and email assistance as well Skill in troubleshooting and using diagnostic tools for client accessibility problems to applications and network (e.g., resetting password, bouncing PU, resetting remote devices REQUIRED EDUCATION & Experience~ Any graduation or Post Graduation in IT domain Sound technical knowledge in Identity and Access Management Good Communication skills (Can work on calls) Experience Range – 0 to 4 Years What We Offer You A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

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3.0 years

0 Lacs

Jaipur, Rajasthan, India

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Key Roles & Responsibilities:  Client Engagement: Proactively identify and engage with potential clients, establish rapport, and build lasting relationships. Initiate and lead discussions to uncover client challenges, goals, and software requirements.  Needs Assessment: Conduct thorough needs assessments by actively listening to clients, asking probing questions, and analyzing business pain points. Translate client requirements into clear and actionable insights for the technical and sales teams.  Solution Presentation: Collaborate with technical experts to design and tailor software solutions that align with client needs and demonstrate our company's value proposition. Present solutions through compelling presentations, product demonstrations, and solution prototypes.  Proposal Development: Lead the creation of detailed and persuasive project proposals, RFP responses, and statements of work. Ensure proposals address client requirements, articulate our approach, and outline project scope and timelines.  Technical Consultation: Provide in-depth technical consultation to clients, addressing their inquiries about software capabilities, integrations, customization options, and scalability.  Cross-Functional Collaboration: Work closely with sales, marketing, and technical teams to align strategies, share market insights, and coordinate efforts for successful pre-sales activities.  Industry Insight: Stay updated on industry trends, emerging technologies, and competitive landscape to provide thought leadership and valuable insights during client interactions.  Sales Target Achievement: Collaborate with the sales leadership to set and achieve sales targets, forecast revenue, and contribute to the overall growth of the company.  Research, track, maintain and update leads.  Make outgoing calls to develop new business.  Contact prospects to qualify leads.  Converting leads into potential clients.  Generating lead from social media (LinkedIn), Email marketing and direct sources.  Research and maintain lead generation database.  Participate in the preparation of proposals writing and / or sales presentation.  Preparing documents as per the requirements.  Custom Requirements understanding/Gathering. Desired Skills and Competencies:  Should have experienced with tools like LinkedIn Sales Navigator (LinkedIn), Lusha (Email +data provider), Apollo.io, Interact, G-mass, CRM, Snov, CRM, WhatsApp Marketing tool(interact), Snov (Email+ LinkedIn), etc.  Must have 3+years of experience as a presales consultant or in Lead Generation.  Should have experience in generating lead from the direct sources.  Must have 3+ years of Lead Generation experience in an IT company.  Experience in the Healthcare domain is a plus.  Should have good communication skills Show more Show less

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0 years

0 Lacs

Mangaluru, Karnataka, India

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PLEASE APPLY ONLY IF YOU ARE COMFORTABLE WORKING FOR NIGHT SHIFTS Job Title: Support Specialist Job Duration: Full time job opportunity with Benefits Work Location: Ella, PL Compound, Morgans gate, Jeppu Market Road, Mangalore, Karnataka (ONSITE JOB) Process Skills: · Respond to customer queries via inbound/outbound calls and emails within defined SLA’s · Record interaction using client system with proper classification · Refer Knowledge base and perform task as per defined process · Follow up and closure of interactions to ensure customer satisfaction · Passionate about customer service · Comfortable with Rotational shifts, extended working hours and weekly offs. · Candidate should clear the V&A and online typing tests Technical Skills: Graduate freshers with excellent communication skills · Operating the computer- Intermediate · MS Office - Intermediate · Avaya/Phone Operating skills – Beginner · Fluent in Spoken and written English with effective Business Communication · Communication in neutral accent over phone · Active listening and probing skills · Basic knowledge of Insurance · Analytical skills About US Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays Show more Show less

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0.0 years

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Dharmsala, Himachal Pradesh

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We are currently hiring a full-time Field Sales Executive in Dharamshala, Himachal Pradesh. If you are interested in sales and marketing, check the requirements, and apply today. Preferences will be given to local candidates. Requirements: The job requires you to possess the following skills and experience : · Direct approaching business, homes and distributing brochures to each customer · Meeting with decision making person · Explain about internet packages and explaining the benefits and offers · Strong strengths over competitors products/services · Suspecting and prospecting process to identify high profile customer · Probing techniques to identify usage pattern and needs · Converse in local dialect to interact with potential buyers Required experience: Any graduate, with relevant experience of 6 Months and should have a good record in Field Sales. · Oral Communication (Listening & Speaking skill) · The candidate should have two wheelers and a driving license · Sales Executive should be preferably from:- 1) ISP Industry like ACT Broadband/TATA/Airtel/Idea/Aircel 2) Eureka Forbes Sales guys selling Water purifiers/vacuum cleaners 3) SIM Card selling agents/Credit card selling Agents/DTH Sales Other Information Reporting to: Manager CTC: Rs 10000 – Rs 15000 plus Health and Accident Insurance Joining timeline: Immediate to 30 days Location: Dharamshala, Himachal Pradesh Job Code: Moonpeak Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Application Question(s): Are you in Dharamshala License/Certification: driving license (Preferred) Willingness to travel: 75% (Preferred)

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1.0 years

0 Lacs

Pune, Maharashtra, India

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Job description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Location: On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience: 1+ Years Shift Timing: As per US Time Zones ( Monday to Friday) Joining: 15-30 Days Relocation benefits are provided for outstation candidates. Requirements: Must have at least 01 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, and previous employment documentation cleared. Responsibilities: Responsible for sourcing the profiles from various job portals. Aligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Show more Show less

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0 years

0 Lacs

Greater Kolkata Area

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Job Title: Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience – Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities. Location: IND Kolkata - Millenium City, Tower II, 6th Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1367218 Show more Show less

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0 years

0 Lacs

Bhubaneswar, Odisha, India

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Job Title: Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience – Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities Location: IND Bhubaneshwar Rajmahal MLCP 4th & 5th Flrs Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1367195 Show more Show less

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0.0 - 3.0 years

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Bhubaneswar, Odisha, India

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Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) 0 to 3 years of relevant experience Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem-solving skills Demonstrate strong probing and problem-solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. NOTICE: Recruitment Fraud Alert Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam. Learn more: https://www.concentrix.com/scam-warning/ Location: IND Bhubaneshwar Rajmahal MLCP 4th & 5th Flrs Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1612389 Show more Show less

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0.0 - 3.0 years

0 Lacs

Ranchi, Jharkhand, India

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Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) 0 to 3 years of relevant experience Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem-solving skills Demonstrate strong probing and problem-solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. NOTICE: Recruitment Fraud Alert Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam. Learn more: https://www.concentrix.com/scam-warning/ Location: IND Ranchi - Madhuram Bldg - RanchiCHI Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1612404 Show more Show less

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0 years

0 Lacs

Ranchi, Jharkhand, India

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Job Title: Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience – Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities. Location: IND Ranchi - Madhuram Bldg - RanchiCHI Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1367223 Show more Show less

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0.0 - 3.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) 0 to 3 years of relevant experience Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem-solving skills Demonstrate strong probing and problem-solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. NOTICE: Recruitment Fraud Alert Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam. Learn more: https://www.concentrix.com/scam-warning/ Location: IND Noida - Logix Cyber Park, C 28 & 29, Tower-C Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1612395 Show more Show less

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0.0 - 3.0 years

0 Lacs

Vadodara, Gujarat, India

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Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) 0 to 3 years of relevant experience Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem-solving skills Demonstrate strong probing and problem-solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. NOTICE: Recruitment Fraud Alert Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam. Learn more: https://www.concentrix.com/scam-warning/ Location: IND Vadodara - Alembic Building II BARODA Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1612392 Show more Show less

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0.0 - 3.0 years

0 Lacs

Thane, Maharashtra, India

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Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) 0 to 3 years of relevant experience Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem-solving skills Demonstrate strong probing and problem-solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. NOTICE: Recruitment Fraud Alert Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam. Learn more: https://www.concentrix.com/scam-warning/ Location: India Thane - G-Corp, Maharashtra Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1612407 Show more Show less

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0.0 - 3.0 years

0 Lacs

Varanasi, Uttar Pradesh, India

On-site

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Job Title: Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) 0 to 3 years of relevant experience Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem-solving skills Demonstrate strong probing and problem-solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. NOTICE: Recruitment Fraud Alert Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam. Learn more: https://www.concentrix.com/scam-warning/ Location: IND Varanasi - Utkarsh Micro Client Site Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1612413 Show more Show less

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1.0 years

0 Lacs

Āzādpur

On-site

International CSE (Customer Support Executive+ Upselling) Candidate will be entitled with Online Leads of Interested customers. ● Candidate will have to make call to Interested customers ● Explain the product details/offers/benefits to the customers ● Convert interested customers into sale & guide to make online payment or visit ● Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Clarify customer requirements; probe for and confirm understanding of requirements or problem. ● Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Work Location: Azadpur(GT Road) Night shift Timing :- 6:00pm to 3:00AM, 7:00pm to 4:00am / 9am to 6am (Both side can and meal facility) Experience: Min. 1 year in any international process Unlimited incentives Candidates should be presentable Excellent communication skills Age below 32 years Candidates must have their experience documents Responsibilities: Make inbound and outbound calls and chat with customer to promote and sell a product or service. Create, maintain and update database of customers with complete information and emails. Consolidate existing customer base while building new customer base. Monitor competitor’s products or services and create selling strategies for own products or services. Handle customer needs and requirements. Respond to customer inquiries and resolve. · You will get the generated leads and convert into sales Must Have Minimum Requirements · Any graduate or an undergraduate can apply with min. experience of 1 TO 2 year. · Experience of handling an client’s outbound calls or product sale. · Exceptional interpersonal skills. · Excellent communication and interpersonal skills: Good verbal communicator and presenter · Self-motivated and positive. · Good Convincing power. Regards Vineet Call or whats app 9354220033 Job Types: Full-time, Permanent Pay: Up to ₹28,000.00 per month Schedule: Evening shift Night shift Rotational shift Ability to commute/relocate: Azadpur, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: total work as Customer Support Executive: 1 year (Required) Customer service or international sales: 1 year (Required) Language: English (Required) Work Location: In person

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2.0 years

4 - 5 Lacs

Greater Bhopal Area

Remote

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Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

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0 years

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Delhi, India

On-site

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

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Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology - Wholesale Credit Risk team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s), Java Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Excellent analytical and problem solving skills Practical cloud native experience Preferred Qualifications, Capabilities, And Skills Proficient in building containerized (K8s) software applications using Java 17/21, Spring Framework, ORM and Caching Hands-on experience with SQL and NoSQL databases, Apache Spark, Kafka in Kubernetes environment Familiarity with modern front-end technologies ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Show more Show less

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5.0 years

0 Lacs

Hyderabad, Telangana, India

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Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the COGT Audit Technology, you are an integral part of an agile team that works to design, enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for designing and implementing critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with internal teams to drive outcomes oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification in software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in System Design and UX. Advanced in React and Angular. Proficiency in Micro Frontend Architecture and continuous delivery methods. Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security. Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., Responsive Web designing, Cloud Deployment etc.) Practical cloud native experience Preferred Qualifications, Capabilities, And Skills Full Stack Experience. Knowledge in AWS. ABOUT US Show more Show less

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0.0 - 1.0 years

0 Lacs

Azadpur, Delhi, Delhi

On-site

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International CSE (Customer Support Executive+ Upselling) Candidate will be entitled with Online Leads of Interested customers. ● Candidate will have to make call to Interested customers ● Explain the product details/offers/benefits to the customers ● Convert interested customers into sale & guide to make online payment or visit ● Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Clarify customer requirements; probe for and confirm understanding of requirements or problem. ● Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Work Location: Azadpur(GT Road) Night shift Timing :- 6:00pm to 3:00AM, 7:00pm to 4:00am / 9am to 6am (Both side can and meal facility) Experience: Min. 1 year in any international process Unlimited incentives Candidates should be presentable Excellent communication skills Age below 32 years Candidates must have their experience documents Responsibilities: Make inbound and outbound calls and chat with customer to promote and sell a product or service. Create, maintain and update database of customers with complete information and emails. Consolidate existing customer base while building new customer base. Monitor competitor’s products or services and create selling strategies for own products or services. Handle customer needs and requirements. Respond to customer inquiries and resolve. · You will get the generated leads and convert into sales Must Have Minimum Requirements · Any graduate or an undergraduate can apply with min. experience of 1 TO 2 year. · Experience of handling an client’s outbound calls or product sale. · Exceptional interpersonal skills. · Excellent communication and interpersonal skills: Good verbal communicator and presenter · Self-motivated and positive. · Good Convincing power. Regards Vineet Call or whats app 9354220033 Job Types: Full-time, Permanent Pay: Up to ₹28,000.00 per month Schedule: Evening shift Night shift Rotational shift Ability to commute/relocate: Azadpur, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: total work as Customer Support Executive: 1 year (Required) Customer service or international sales: 1 year (Required) Language: English (Required) Work Location: In person

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