1079 Probing Jobs

Commercial Manager - Hilton Garden Inn Calangute With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Manager supports the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role will provide support and advice to the General Manager in strategic planning and overall business goals relating to Business Development issues of the brand and the hotel as well as maintain corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Manager, you will be responsible for performing the following tasks to the highest standards: Provide professional, advisory and executive support to the General Manager in meeting strategic goals. Participate in the development and implementation of policies for the department and hotel. Plan and develop marketing strategies and promotion plans. Oversee and assist in the development and implementation of the hotel’s sales and marketing plans. Set clear objectives for the Business Development team, develop individuals’ skills and carry out performance reviews, coaching and training. Monitor and evaluate contemporary sales and marketing initiatives and trends. Responsible for all marketing activities in the hotel. Manage departmental changes and ensure processes and required infrastructure are in place. Conduct market research, establish pricing strategies and sales targets for the hotel. Manage special projects and other business-related enterprises. Ensure efficient utilization of departmental resources. Ensure the development, update and maintenance of promotional materials. Report on the effectiveness of sales and marketing programs. Manage human resources within the department including selection and recruitment, training and development, team building, team member performance planning and review. Ensure team members in the department are aware of their duties and responsibilities. Initiate corrective measures and actions immediately when the well-being and the normal operation of the department or the hotel are being jeopardized. Manage guest relations and client services including guest and client needs, product and service knowledge, sales effectiveness, communication skills, guest and client feedback. Manage departmental expenses and budget. Prepare monthly outlook / forecast for related expenses and return to management as scheduled. Monitor accounts activities and make adjustments when necessary. Implement cost saving methods for the department in line with corporate policy. Ensure that all revenue related systems are kept up to date with accurate information and all Hilton International standards are complied with fully. Ensure team members abide by both the hotel policies and procedures. Ensure files, correspondence and other relevant business documentation are maintained. Liaise with the corporate office to execute and ensure smooth flow of all business development initiatives. Coordinate with all Business Development departments within the company to maximize sales opportunities. Responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. Responsible for gaining positive exposure for the hotel in mass media and the community, as well as building a solid presence in the market by maintaining good relationship with the press and the local community. Participate in Hilton initiated sales and marketing events. Conduct sales promotion trips to target markets. Maintain good rapport and communication in the marketplace locally and overseas. Research, produce, gain agreement to implement and monitor the annual revenue proposal / plan throughout the year, updating as necessary. Ensure that all revenue related systems are kept up to date with accurate information and all Hilton International Standards are complied with fully. Respond to changes in the Human Resources function as dictated by the industry, company and hotel. Adhere to the hotel’s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel’s Team Member rules and regulations. The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for? A Commercial Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Strong selling skills and techniques. Ability to identify needs with the twin acts of probing and listening. Strength of character coupled with determination and self-discipline. High level of self-confidence, enthusiasm and initiative. Ability to deal with different types of people. Experience and exposure in sales / marketing environment. Hospitality qualification or work experience preferred. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Diagnosis and Treatment Planning : Utilizing advanced diagnostic techniques such as X-rays, clinical examinations, and periodontal probing, you'll assess the extent of gum disease (periodontitis) and develop personalized treatment plans for patients. Non-Surgical Periodontal Therapy : Administering non-surgical treatments such as scaling and root planing to remove plaque and tartar buildup from the surfaces of teeth and below the gumline, and applying antimicrobial agents to control bacterial growth. Surgical Periodontal Procedures : Performing various surgical procedures to treat advanced periodontal disease, including flap surgery, gingival grafts, bone grafts, guided tissue regeneration, and periodontal pocket reduction surgery. Implant Placement and Maintenance : Planning and placing dental implants to replace missing teeth, as well as performing bone augmentation procedures to ensure adequate bone support for implant placement. Additionally, providing ongoing maintenance and care for dental implants to ensure their long-term success. Soft Tissue Management : Addressing cosmetic concerns and enhancing the appearance of patients' smiles through procedures such as crown lengthening, gingival contouring, and esthetic soft tissue grafting. Management of Periodontal Complications : Managing complications associated with periodontal disease, such as abscesses, gum recession, and tooth mobility, through appropriate interventions and follow-up care. Collaboration with General Dentists and Specialists : Working closely with general dentists and other dental specialists to coordinate comprehensive treatment plans for patients requiring multidisciplinary care, such as those with complex restorative or orthodontic needs. Patient Education and Prevention : Educating patients about the importance of proper oral hygiene practices, including effective brushing and flossing techniques, and providing guidance on lifestyle factors that can impact periodontal health, such as smoking cessation and dietary habits. Research and Continuing Education : Staying abreast of the latest advancements and research in the field of periodontology through continuing education courses, seminars, and involvement in professional organizations. Additionally, contributing to the advancement of periodontal knowledge through research and publications. Documentation and Record Keeping : Maintaining accurate and detailed records of patient consultations, treatment plans, procedures performed, and follow-up care in compliance with professional and regulatory standards. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund

Support the timely and accurate conduct of accounts receivable process. Ensure timely receipt of payments from all customers and escalate instances of sticky debtors or non-payments for further probing and action in the region. Key Responsibilities Responsible for execution of accounting of all receivables transactions in adherence to defined accounting guidelines, practices and standard operating procedures in the region Responsible for accurate data entry for all receivables for the purpose of maintaining records on accounts receivable transactions and generate invoices as per the terms and conditions in the customer contract and agreed payment schedule in the region Responsible for coordination with the bank on a daily basis to ensure that payments are confirmed by the client and are received in a timely manner Accounting and processing of all COD, FOD, DOD, octroi and other collections in a timely manner and also monitor the cash outstanding amounts and the balances of credit customers; report deviations to the superior / corporate Team Escalate non-payment and sticky debtors to the superior/ HO team for further probing and action, including legal remedy, if needed Generate debit notes / credit notes in case of withholding of payments by the customer, wholly or in part, due to any issues or deviations in the planned delivery in the region Check all customer ledgers for overdue, pending tax payments, appropriations or any recoveries in the region Ensure accounting of all remittances received across the country of various vouchers and octroi remittances from the regional accounting teams in various banks Ensure timely clearance of all bank reconciliation entries in the region Respond and satisfactorily resolve queries raised by internal and statutory audits Prepare and submit MIS, as required by the superior in region / HO team

Job Description: About the Company: Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it. About the Job: As part of the AT&T Governance Enforcement, Assessment and Testing, Third Party Risk, and Emerging Technology Cyber Organization (GATE), you will lead and support the Assessment and Testing Team by designing and executing Red team engagements to simulate advanced attack scenarios, identify vulnerabilities, and assess security measures. In this role, you will lead and participate in sophisticated Red Team exercises aimed at uncovering vulnerabilities across our networks, systems, applications, and processes. As an innovative thinker, you will go beyond standard vulnerability assessments, developing and utilizing unique tools and techniques to identify and exploit security gaps. Your primary responsibilities will involve conducting comprehensive Red Team exercises to identify vulnerabilities in diverse environments such as cloud-hosted and web-based applications, API interfaces, databases, big data environments, networks, computer systems, mobile applications, Software Defined Networks, and IoT devices and systems. You will design and develop custom tools and methodologies to enhance our security testing capabilities and employ creative tactics to uncover weaknesses, including poor user practices and weak security methods. Working collaboratively with other Red Team members and Security Analysts, you will identify and exploit security issues, characterize cyber-attack vectors, and discover related vulnerabilities, providing actionable recommendations for remediation. In addition, you will be required to stay abreast of the latest vulnerabilities and exploit techniques, continuously adapting your tools and methodologies to address emerging threats and evolving security landscapes. Your role will also involve documenting and communicating security findings in both written and verbal formats, using your insights to inform management, drive security strategies, notify affected customers, and advise network operations and other business units on security issues and recommended solutions. Experience Level: 12+ years. Location: Hyderabad Responsibilities Include: Performing formal and informal targeted “Hunts” to identify vulnerabilities. Actively building and participating in Red Team exercises. Design and execute red team engagements, simulating advanced attack scenarios to identify vulnerabilities and assess the effectiveness of security measures. Conduct penetration tests on networks, applications, and physical security controls. Employing tactics to uncover security holes in user practices and procedures. Develop and execute red team strategies and methodologies to uncover potential security gaps. Analyze and report on findings from red team exercises, including detailed recommendations for remediation. Providing feedback and verification as security issues are fixed. Stay current with the latest security threats, attack techniques, and industry trends. Communicate complex security concepts to both technical and non-technical stakeholders. Collaborate with other security teams to improve overall security practices and incident response capabilities. Be proactive and demonstrate the ability to analyze issues, generate ideas, and initiate action while achieving results. Effectively manages multiple tasks / projects with close attention to detail and meets short turnarounds and deadlines. Collaborate with leadership teams, provide subject matter expertise and insights. Support and guide team members in providing high-quality and actionable intelligence products / deliverables. Support, guide and mentor team members in technical and functional matters The expert in this role will perform analysis of complex security issues and corresponding activities to help mitigate risk. Includes forward looking research, planning and strategy to strengthen our stance against future cyber security threats and attacks, and enhancing our mitigation techniques, processes, and technology solutions. Required skills: At least 12+ years of experience in penetration testing and red team operations. Expert level understanding of Transmission Control Protocol / Internet Protocol (TCP/IP) protocols, devices, security mechanisms and how they operate. Strong understanding of network security threats including APT, botnets, Distributed Denial of Service (DDoS) attacks, worms, and network exploits. Expert knowledge of attack vectors, exploitation techniques, and vulnerability assessment methodologies. Experience with industry-standard penetration testing tools and frameworks. Experience with network probing/testing/analysis tools (Nessus, nmap, burp, wireshark, etc.) Deep technical knowledge of Windows, UNIX and Linux operating systems as both an expert user and system administrator Programming skills that will be used to construct, modify, and execute testing tools including shell (ksh, bash), [g]awk, Python, PERL, regex, .NET Programming, Java, C, C++, C#, PowerShell, curl, Web application development (PHP, ASP.NET, etc.) Comprehensive knowledge of software security testing principles, practices, and tools, experience of vulnerability assessments in a complex environment. Experience or familiarity with vulnerability analysis, computer forensics tools, cryptography principles Excellent teamwork skills for collaboration on analysis techniques, implementation, and reporting. Must be able to work both independently as well as effectively in teams of individuals with a variety of skills and backgrounds. Excellent written and verbal communication skills and have demonstrated ability to present material to senior officials. Highly self-motivated requiring little direction. Demonstrates creative/out-of-the-box thinking and good problem-solving skills. Demonstrates strong ethical behavior. Sense of urgency and attention to detail Flexible to provide coverage in US morning hours on a need-basis, and as required Desirable skills: Strong knowledge of an enterprise architecture Ability to obtain a strong and ongoing understanding of the technical details involved in current APT threats and exploits involving various operating systems, applications and networking protocols. Knowledge of tactics, techniques, and procedures associated with malicious insider activity, organized crime/fraud groups and both state and non-state sponsored threat actors. Understanding of cloud-based architectures and highly distributed big data architectures Experience with application security testing tools, such as the Metasploit framework and Burp Suite One or more of these certifications CEH: Certified Ethical Hacker CPT: Certified Penetration Tester CEPT: Certified Expert Penetration Tester GPEN: GIAC Certified Penetration Tester OSCP: Offensive Security Certified Professional BS/MS degree in Computer Science, Cyber Security, Engineering, or related technical field Prior experience with Telecom sector. Additional information (if any): Need to be flexible to provide coverage in US morning hours. Weekly Hours: 40 Time Type: Regular Location: IND:AP:Hyderabad / Argus Bldg 4f & 5f, Sattva, Knowledge City- Adm: Argus Building, Sattva, Knowledge City It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV) Accountable for achieving annual volume and revenue objective Ensure Savings Book and loan book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS processes Job Duties Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements Ensure internal and regulatory compliance and address operational risks if any Requirements 6-12 years of experience in HNI Sales / Wealth Management / Private Banking segment Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualification Graduate / Postgraduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-oriented, analytical and ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies en Primary Location India-Maharashtra-Mumbai Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jul 31, 2025, 9:30:00 AM

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L2) at NTT DATA, your role will be to ensure that our clients' security infrastructures and systems remain operational. With a proactive approach, you'll monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently. Your primary objective will be to handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA). You'll actively manage work queues, perform operational tasks, and update tickets with resolution actions. By identifying issues and errors early on, you'll log incidents promptly and provide second-level support, communicating effectively with other teams and clients to extend support when needed. Your role includes executing changes responsibly, flagging risks and mitigation plans, and ensuring all changes have proper approvals. Collaborative efforts are at the heart of this role. You'll work closely with automation teams to optimize efforts and automate routine tasks, ensuring seamless handovers during shift changes. Your analytical skills will be key in auditing incident and request tickets for quality, recommending improvements, and contributing to trend analysis reports to identify automation opportunities. As a go-to for initial client escalations, you'll assist L1 Security Engineers with triage and troubleshooting, and support project work when required. Your contributions to the change management process will ensure thorough documentation, effective planning and execution of maintenance activities, and compliance with standard procedures. To thrive in this role, you need to have: Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow. Proficiency in active listening, with techniques like paraphrasing and probing for further information. Excellent planning skills, able to anticipate and adjust to changing circumstances. Strong ability to communicate and engage across different cultures and social groups. Adaptability to changing conditions and flexibility in approach. Client-focused mindset, always putting their needs and positive experience first. A positive outlook and the ability to work well under pressure. Willingness to put in longer hours when necessary. Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

In this role, the Social Media Assistant will work with the wider social team to provide their subject matter expertise in paid social and assist in community management across our client’s social channels. The Social Media Assistant will execute tasks to the highest standard and manage the execution of manual day-to-day tasks for clients. They are a proactive self-starter who gets the job done with exceptional attention to detail, communication and planning skills. The ideal candidate will have experience working in performance marketing and executing paid social campaigns across different platforms and also has past experience in community management. They must be a self-starter with exceptional time management skills, be an excellent communicator and thrive in a fast-paced environment. We’re seeking a reliable team player with the ability to work autonomously when needed and they must have a keen eye for detail. Paid Social Responsibilities Execution and optimisation of paid social media activity across platforms such as Facebook Ads Manager, Pinterest, and TikTok. Budget and KPI/results tracking. Ensure deadlines and task delivery are met with exceptional standards. Monitoring campaign performance and looking for opportunities to scale and improve performance. Reporting on campaign performance and making recommendations on how to improve. Work closely with Pattern’s Social team to ensure campaigns are executed to the highest standard with no errors Community Management Responsibilities Monitor client social media channels (Facebook, Twitter, Instagram, LinkedIn, YouTube, Google Maps etc) for conversations related to our brand, products, and industry trends. Respond promptly to comments, messages, and inquiries in a professional and friendly manner. Cultivate and nurture relationships with our online community to build trust and loyalty. Assist with scheduling social media content that resonates with our audience. Skills And Qualifications Marketing, Communications and/or Social Media University graduate. Proficient in various social media ad managers including META, TikTok, Pinterest, LinkedIn, and YouTube. At least 1-2 years experience in a paid social or performance marketing role and experience in community management. Experience executing and managing paid social campaigns. Experience with third-party social media scheduling and analytical tools. Proven experience in social media management and/or community management. Excellent written and verbal communication skills. Strong understanding of social media platforms and their respective audiences. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of social media analytics tools is a plus. Experience with Google Suite & Google Analytics, and data interpretation. Experience with Looker Studio and Zendesk. Desired Traits & Competencies Attention to detail – does not let important details slip through the cracks or derail a project Analytical skills – able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights. Efficiency – able to produce significant output with minimal wasted effort Proactivity – acts without being told what to do and brings new ideas to the company Intelligence – learns quickly and demonstrates an ability to quickly and proficiently understand and absorb new information Flexibility/adaptability – adjust quickly to changing priorities and conditions and copes effectively with complexity and change Enthusiasm – Exhibits passion and excitement over work and has a can-do attitude Communication – Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including email. Teamwork – reaches out to all peers and cooperates with supervisors to establish an overall collaborative working relationship Organisation & planning – plans, organises, schedules and budgets in an efficient, productive manner. Focuses on key priorities. Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorganChase within the Infrastructure Platforms team, Enterprise Production Automation Services , you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience Hands on experience in building cloud native applications, application design and Architecture Full Stack - Java, JEE, Spring Boot,API, REST, Microservices, BPMN2 Workflows (Camunda/ Activiti/ Flowable), React, Strong in Design and Architecture, Cloud Native Architectures, Cloud Development Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Preferred qualifications, capabilities, and skills Experience in Ansible, Ansible Automation Platform

Job Description: About the Company: Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it. About the Job: As part of the AT&T Governance Enforcement, Assessment and Testing, Third Party Risk, and Emerging Technology Cyber Organization (GATE), you will lead and support the Assessment and Testing Team by designing and executing Red team engagements to simulate advanced attack scenarios, identify vulnerabilities, and assess security measures. In this role, you will lead and participate in sophisticated Red Team exercises aimed at uncovering vulnerabilities across our networks, systems, applications, and processes. As an innovative thinker, you will go beyond standard vulnerability assessments, developing and utilizing unique tools and techniques to identify and exploit security gaps. Your primary responsibilities will involve conducting comprehensive Red Team exercises to identify vulnerabilities in diverse environments such as cloud-hosted and web-based applications, API interfaces, databases, big data environments, networks, computer systems, mobile applications, Software Defined Networks, and IoT devices and systems. You will design and develop custom tools and methodologies to enhance our security testing capabilities and employ creative tactics to uncover weaknesses, including poor user practices and weak security methods. Working collaboratively with other Red Team members and Security Analysts, you will identify and exploit security issues, characterize cyber-attack vectors, and discover related vulnerabilities, providing actionable recommendations for remediation. In addition, you will be required to stay abreast of the latest vulnerabilities and exploit techniques, continuously adapting your tools and methodologies to address emerging threats and evolving security landscapes. Your role will also involve documenting and communicating security findings in both written and verbal formats, using your insights to inform management, drive security strategies, notify affected customers, and advise network operations and other business units on security issues and recommended solutions. Experience Level: 12+ years. Location: Hyderabad Responsibilities Include: Performing formal and informal targeted “Hunts” to identify vulnerabilities. Actively building and participating in Red Team exercises. Design and execute red team engagements, simulating advanced attack scenarios to identify vulnerabilities and assess the effectiveness of security measures. Conduct penetration tests on networks, applications, and physical security controls. Employing tactics to uncover security holes in user practices and procedures. Develop and execute red team strategies and methodologies to uncover potential security gaps. Analyze and report on findings from red team exercises, including detailed recommendations for remediation. Providing feedback and verification as security issues are fixed. Stay current with the latest security threats, attack techniques, and industry trends. Communicate complex security concepts to both technical and non-technical stakeholders. Collaborate with other security teams to improve overall security practices and incident response capabilities. Be proactive and demonstrate the ability to analyze issues, generate ideas, and initiate action while achieving results. Effectively manages multiple tasks / projects with close attention to detail and meets short turnarounds and deadlines. Collaborate with leadership teams, provide subject matter expertise and insights. Support and guide team members in providing high-quality and actionable intelligence products / deliverables. Support, guide and mentor team members in technical and functional matters The expert in this role will perform analysis of complex security issues and corresponding activities to help mitigate risk. Includes forward looking research, planning and strategy to strengthen our stance against future cyber security threats and attacks, and enhancing our mitigation techniques, processes, and technology solutions. Required skills: At least 12+ years of experience in penetration testing and red team operations. Expert level understanding of Transmission Control Protocol / Internet Protocol (TCP/IP) protocols, devices, security mechanisms and how they operate. Strong understanding of network security threats including APT, botnets, Distributed Denial of Service (DDoS) attacks, worms, and network exploits. Expert knowledge of attack vectors, exploitation techniques, and vulnerability assessment methodologies. Experience with industry-standard penetration testing tools and frameworks. Experience with network probing/testing/analysis tools (Nessus, nmap, burp, wireshark, etc.) Deep technical knowledge of Windows, UNIX and Linux operating systems as both an expert user and system administrator Programming skills that will be used to construct, modify, and execute testing tools including shell (ksh, bash), [g]awk, Python, PERL, regex, .NET Programming, Java, C, C++, C#, PowerShell, curl, Web application development (PHP, ASP.NET, etc.) Comprehensive knowledge of software security testing principles, practices, and tools, experience of vulnerability assessments in a complex environment. Experience or familiarity with vulnerability analysis, computer forensics tools, cryptography principles Excellent teamwork skills for collaboration on analysis techniques, implementation, and reporting. Must be able to work both independently as well as effectively in teams of individuals with a variety of skills and backgrounds. Excellent written and verbal communication skills and have demonstrated ability to present material to senior officials. Highly self-motivated requiring little direction. Demonstrates creative/out-of-the-box thinking and good problem-solving skills. Demonstrates strong ethical behavior. Sense of urgency and attention to detail Flexible to provide coverage in US morning hours on a need-basis, and as required Desirable skills: Strong knowledge of an enterprise architecture Ability to obtain a strong and ongoing understanding of the technical details involved in current APT threats and exploits involving various operating systems, applications and networking protocols. Knowledge of tactics, techniques, and procedures associated with malicious insider activity, organized crime/fraud groups and both state and non-state sponsored threat actors. Understanding of cloud-based architectures and highly distributed big data architectures Experience with application security testing tools, such as the Metasploit framework and Burp Suite One or more of these certifications CEH: Certified Ethical Hacker CPT: Certified Penetration Tester CEPT: Certified Expert Penetration Tester GPEN: GIAC Certified Penetration Tester OSCP: Offensive Security Certified Professional BS/MS degree in Computer Science, Cyber Security, Engineering, or related technical field Prior experience with Telecom sector. Additional information (if any): Need to be flexible to provide coverage in US morning hours. Weekly Hours: 40 Time Type: Regular Location: IND:AP:Hyderabad / Argus Bldg 4f & 5f, Sattva, Knowledge City- Adm: Argus Building, Sattva, Knowledge City It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . We are inviting applications for the role of Process Associate, Content Moderation - English We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (PG an added advantage) Freshers are eligible Fluent in English Language Preferred qualifications Effective probing skills and analyzing / understanding skills Problem solving skills with customer centric approach Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 31, 2025, 1:33:50 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time - Work from Office Hours of Work: Monday - Sunday 7:00am - 7:00pm EST Department: President's Choice Financial Rate of Pay: Responsibilities: Provide exceptional customer service while responding to all inbound/outbound inquiries including, but not limited to; general inquires, chargeback cases, fraud cases, and online disputes. Respond to cardholder requests for information pertaining to the status of their dispute/fraud claim as it progresses through the case lifecycle. Effectively analyze and process Fraud/Dispute cases using the TDR case management system, while ensuring all internal service levels are met. Responsible for all phases of the chargeback lifecycle in accordance with the Association Rules and Regulations. Proactively manage and investigate potential fraud cases. Process system generated Retrieval requests ordering Cardholder initiated supporting documentation where appropriate. Process cardholder and non-cardholder-initiated disputes for monetary recovery to the cardholder or financial institution in the First Cycle Chargeback. Respond to all merchant challenges and assessing next steps in the Second Cycle Representment Challenge merchant rebuttals to continue the recovery process in the Third Cycle Chargeback Decisioning Pre-arbitration, Case Filing and Good-faith Collections Maintain a thorough understanding of all the Association Rules and Regulations and communicate to cardholders on such matters. Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team. Report on each fraud type as required. Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by the client, and requirements and controls in relation to PCI compliance standards. Proactively manage and investigate potential fraud cases. Analyze data and utilize tools and resources to perform trending analysis in relation to fraud cases. Outbound contact with cardholders to verify the validity of the transaction or non-monetary activity where applicable. Co-operate with law enforcement agencies. Report customer feedback by adhering to established escalation matrix. Remain tactful and composed when handling conflict and stressful situations while maintaining high level of customer service and retaining goodwill. Mentor new employees on procedures and systems related to chargeback lifecycle. Adhere to Quality Standard Guides defined by the client. Adhere to requirements and controls in relation to PCI standards. Adhere to all service level agreements outlined by the client. Actively participate in team meetings, one on ones and coaching. Adhere to the NTT DATA Code of Conduct and NTT DATA Credit Card Standards. Requirements: Demonstrated analytical and problem-solving skills. Proficient in Microsoft Suite Applications. Excellent communication skills Personal qualities shall include adaptability, flexibility even-temperament, focused and reliability. Willingness to pursue continuous learning and self development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Demonstrated ability to implement change efforts. Excellent communication skills in English (listening/verbal/written) with emphasis on active listening, probing and negotiation skills - interpersonal skills are essential. Demonstrated ability to exercise judgment skills required in dealing with moderately complex situations. Minimum of 1-2 years of credit card and/or financial experience 1-2 years Customer Service experience an asset. Recoveries/chargeback experience within the financial services sector Association rules and regulations TS2/TCS knowledge considered an asset.

Job Title: Sr. SME, Operations Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Responsible for providing day-to-day functional direction to agents (group will include employees from deaf community) within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment via Indian sign language. Prepare and present training material through classroom learning, hands on demonstrations and supporting activities via Indian Sign Language. Accountable for achieving individual training performance metrics Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed) and side by side observations Ensure effective and consistent communication with managers, peers and other resource groups- including day-to-day informal interaction with clients May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including computer-based training, interactive, classroom training, and written job aids Measure the effectiveness of training programs using various feedback methods - focus groups, interviews and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor based on internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes and procedures Key skills & knowledge: Certification in Indian Sign Language/ Proficient in Indian Sign Language Ability to effectively communicate in writing and orally Proficient in Microsoft Office & Good Knowledge about computers Ability to multi-task, meet timelines of deliverables and detail oriented Demonstrate strong probing and problem-solving skills Good people management, Analytical Skills / Quantitative skills Should be able to handle complex queries and resolve customer queries independently Strong organizational and Presentation skills Self-motivated and ability to drive initiatives to closure Analyses possible solutions using standard procedures and principles Builds knowledge of the organization, processes and customers Solves a range of straightforward problems Educational Qualification: Bachelor's Degree Disclaimer: - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.' Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply Now Job Title Sr. SME, Operations Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role And Key Responsibilities Responsible for providing day-to-day functional direction to agents (group will include employees from deaf community) within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment via Indian sign language. Prepare and present training material through classroom learning, hands on demonstrations and supporting activities via Indian Sign Language. Accountable for achieving individual training performance metrics Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed) and side by side observations Ensure effective and consistent communication with managers, peers and other resource groups- including day-to-day informal interaction with clients May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including computer-based training, interactive, classroom training, and written job aids Measure the effectiveness of training programs using various feedback methods - focus groups, interviews and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor based on internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes and procedures Key Skills & Knowledge Certification in Indian Sign Language/ Proficient in Indian Sign Language Ability to effectively communicate in writing and orally Proficient in Microsoft Office & Good Knowledge about computers Ability to multi-task, meet timelines of deliverables and detail oriented Demonstrate strong probing and problem-solving skills Good people management, Analytical Skills / Quantitative skills Should be able to handle complex queries and resolve customer queries independently Strong organizational and Presentation skills Self-motivated and ability to drive initiatives to closure Analyses possible solutions using standard procedures and principles Builds knowledge of the organization, processes and customers Solves a range of straightforward problems Educational Qualification Bachelor's Degree Disclaimer: - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.' Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Job Title: Sr. SME, Operations Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Responsible for providing day-to-day functional direction to agents (group will include employees from deaf community) within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment via Indian sign language. Prepare and present training material through classroom learning, hands on demonstrations and supporting activities via Indian Sign Language. Accountable for achieving individual training performance metrics Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed) and side by side observations Ensure effective and consistent communication with managers, peers and other resource groups- including day-to-day informal interaction with clients May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including computer-based training, interactive, classroom training, and written job aids Measure the effectiveness of training programs using various feedback methods - focus groups, interviews and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor based on internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes and procedures Key skills & knowledge: Certification in Indian Sign Language/ Proficient in Indian Sign Language Ability to effectively communicate in writing and orally Proficient in Microsoft Office & Good Knowledge about computers Ability to multi-task, meet timelines of deliverables and detail oriented Demonstrate strong probing and problem-solving skills Good people management, Analytical Skills / Quantitative skills Should be able to handle complex queries and resolve customer queries independently Strong organizational and Presentation skills Self-motivated and ability to drive initiatives to closure Analyses possible solutions using standard procedures and principles Builds knowledge of the organization, processes and customers Solves a range of straightforward problems Educational Qualification: Bachelor's Degree Disclaimer: - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.' Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1633250

Career Area: Strategy Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Leads, manages, and supports projects related to process and product improvements using Lean, Six Sigma and project management methodologies to achieve business goals. Responsibilities Designing and developing Six Sigma programs, including supporting systems and tools, for quality and business process improvement. Leading and managing Six Sigma project portfolios to achieve measurable business process improvements. Providing technical training and guidance for Green Belt professionals on the planning, development and implementation of Six Sigma projects. Employing Six Sigma methodology into organizational operations to meet business goals and objectives. Skill Descriptors Active Learning: Understanding the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development. Level Working Knowledge: Explains lessons learned from mistakes and failures as well as successes. Maintains network of contacts within own unit. Identifies and explains own strengths and development needs. Makes use of journals, associations, and conferences in own professional specialty. Learns new concepts, processes and tools related to own immediate responsibilities. Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Working Knowledge: Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Level Working Knowledge: Develops basic persuasive arguments. Discusses organizational culture around providing input on decisions. Uses active listening skills and probing techniques to surface opportunities to influence. Identifies who the decision makers are and how they receive information. Regularly presents ideas or suggestions to associates in persuasive terms. Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Level Working Knowledge: Explains impact of interactions with individuals and groups. Identifies roles and responsibilities for self and others. Demonstrates an understanding of alternative points of view. Collaborates with departmental associates and management. Adapts interaction style to situations and people. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge: Identifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services. Level Working Knowledge: Defines the critical workflow for executing key processes. Identifies process problems that limit performance. Implements methods for improving and establishing controls for critical processes. Focuses on the most significant problems to maximize efficiency gains. Surfaces systemic problems to be addressed at the organizational level. Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Level Basic Understanding: Identifies project management tools and requirements within own function. Describes the key objectives, phases and deliverables of a current project. Explains the concepts of phase, activity, task, and deliverable. Gives examples of critical paths in projects. Six Sigma Methodology: Knowledge of the concepts of six sigma DMAIC (Define, Measure, Analyze, Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminating root causes. Level Working Knowledge: Analyzes business priorities for selecting potential critical metrics. Uses tools (e.g. trend charts, Pareto charts, sigma conversion chart) to measure historical performance. Researches important causes that have an impact on quality and customer satisfaction with the use of statistical tools. Resolves routine problems in a cost effective manner. Reports deviances from process improvements. This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act. Relocation is available for this position. Posting Dates: July 31, 2025 - August 15, 2025 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.

Team Leads are responsible for leading a team of Support agents, for business-to-business or business-to-consumer practices. Team Leads deliver quarterly performance evaluations, perform bi-annual career discussions, career development discussions and successfully address performance gaps without supervision. What You’ll Do Support and coach team members to achieve KPIs Serve as an escalation point and backup for Managers Review team interactions to identify coaching opportunities and ensure progress of open tickets Provide feedback to associates through formal coaching evaluations on random calls and tickets and through live observations Review KPIs, supporting metrics, and scheduled reports to proactively address customer needs and coach the team Advocate for customers on escalated tickets or during major incidents Provide frontline coverage during peak volume/ seasons Leverage knowledge and resources to effectively handle the most complex needs or provide guidance to team members on how to resolve Author and publish help content to improve self-service resources Stay informed on product changes and rapidly learn information about functionality changes Join a rotation of on-call resources for customers afterhours and on weekends What You’ll Bring You have experience in working with senior leadership on process improvement You are naturally diplomatic and tactful, creating good working relationships easily You communicate professionally including experience composing grammatically correct, concise and accurate customer responses You have experience asking critical questions and probing for information to facilitate problem solving You are undaunted by stressful or uncertain situations and adapt quickly to change You take a creative approach to solving difficult situations and problems You are motivated by achieving goals and helping others achieve results You delegate as needed to accomplish goals within a timeline Ability to work US hours – Eligible for shift differential compensation Advanced level of English Previous technical troubleshooting experience preferred Proficient in Spanish is a plus Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Mandatory Skills: Minimum 8 years or above experience in Performance testing and Engineering PT Tools – JMeter Scripting language – JavaScript, Java or Groovy ( Scripting hands-on knowledge is mandatory ) Good at AppDynamics and Dynatrace Can work as an Lead and individual contributor with very good client interfacing skills. Must have Soft Skills: Good Knowledge of Microservices and API Performance, presentation skills, articulation, probing and problem solving skills, good client interfacing skills.  No of years’ experience 8+

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV) Accountable for achieving annual volume and revenue objective Ensure Savings Book and loan book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS processes Job Duties Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements Ensure internal and regulatory compliance and address operational risks if any Requirements 6-12 years of experience in HNI Sales / Wealth Management / Private Banking segment Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualification Graduate / Postgraduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-oriented, analytical and ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Primary Location India-Tamil Nadu-Thillainagar, Trichy Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jul 29, 2025, 10:30:00 AM

Requirements Description and Requirements MEGA Walk In Drive Date- 28th May 2025 Time- 12:00 PM - 4:00 PM Venue- TELUS Digital, DLF World Tech Park, 7th Floor, Tower B2 & B3, Sector 30, Gurugram, Haryana 122001 Role & Responsibilities Hiring For International Outbound Sales (Voice Process) Performing outbound calling to new and existing wireline residential customers offering telecommunications products and services Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending Simultaneously navigating through multiple systems and tools while interacting with customers Processing customers orders and ensuring its accuracy and completion Participating in continuous training sessions and sharing best practices Additional Job Description Preferred Candidate Profile Qualification : 10 + 2, Any Graduate Work Experience : Minimum 1 Year experience in Outbound sales/Cross Selling, Inbound Sales, International Debt Collections (International BPO Only) Excellent communication in English Perks And Benefits Salary- Upto 4.51 LPA Medicare Facilities. Free pick up and drop facility will be provided within 35 Kms range Life Insurance Medical Insurance Language Reference English EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Location - Khar Road, Mumbai Job Description Installation, configuration and maintenance of server infrastructure (Dell, Cisco UCS and HPE blade) • Installation, configuration and maintenance of Storage Area Network (NetApp, Hitachi storage devices and FC switches) • Integration of server infrastructure into SAN • Installation, configuration and maintenance of VMware-based virtual platform (ESXi/vCenter/NSX/VCD/VCDA) • Installation, configuration and maintenance of other virtual platforms (Xen, Hyper-V) – optional • Installation, configuration and maintenance of Windows Server 2012+ servers and their built-in roles • Operation and maintenance of PKI (Public/Private Key Infrastructure) • Configuration and maintenance of Citrix Netscaler – optional • Windows and Linux based scripting (Powershell, bash, bsh) • Proactive monitoring of infrastructure and identifying potential problems (bottlenecks, misconfigurations) • Infrastructure security maintenance and probing on regular basis • Infrastructure operations automatization • Infrastructure support for our clients • Infrastructure support for all company teams • Compiling and producing technical documentation for all infrastructure layers Interested candidates please share your resume on rupali.koku@laurengroup.ai

"Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time - Work from Office Hours of Work: Monday - Sunday 7:00am - 7:00pm EST Department: President's Choice Financial Rate of Pay: Responsibilities: Provide exceptional customer service while responding to all inbound/outbound inquiries including, but not limited to; general inquires, chargeback cases, fraud cases, and online disputes. Respond to cardholder requests for information pertaining to the status of their dispute/fraud claim as it progresses through the case lifecycle. Effectively analyze and process Fraud/Dispute cases using the TDR case management system, while ensuring all internal service levels are met. Responsible for all phases of the chargeback lifecycle in accordance with the Association Rules and Regulations. Proactively manage and investigate potential fraud cases. Process system generated Retrieval requests ordering Cardholder initiated supporting documentation where appropriate. Process cardholder and non-cardholder-initiated disputes for monetary recovery to the cardholder or financial institution in the First Cycle Chargeback. Respond to all merchant challenges and assessing next steps in the Second Cycle Representment Challenge merchant rebuttals to continue the recovery process in the Third Cycle Chargeback Decisioning Pre-arbitration, Case Filing and Good-faith Collections Maintain a thorough understanding of all the Association Rules and Regulations and communicate to cardholders on such matters. Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team. Report on each fraud type as required. Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by the client, and requirements and controls in relation to PCI compliance standards. Proactively manage and investigate potential fraud cases. Analyze data and utilize tools and resources to perform trending analysis in relation to fraud cases. Outbound contact with cardholders to verify the validity of the transaction or non-monetary activity where applicable. Co-operate with law enforcement agencies. Report customer feedback by adhering to established escalation matrix. Remain tactful and composed when handling conflict and stressful situations while maintaining high level of customer service and retaining goodwill. Mentor new employees on procedures and systems related to chargeback lifecycle. Adhere to Quality Standard Guides defined by the client. Adhere to requirements and controls in relation to PCI standards. Adhere to all service level agreements outlined by the client. Actively participate in team meetings, one on ones and coaching. Adhere to the NTT DATA Code of Conduct and NTT DATA Credit Card Standards. Requirements: Demonstrated analytical and problem-solving skills. Proficient in Microsoft Suite Applications. Excellent communication skills Personal qualities shall include adaptability, flexibility even-temperament, focused and reliability. Willingness to pursue continuous learning and self development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Demonstrated ability to implement change efforts. Excellent communication skills in English (listening/verbal/written) with emphasis on active listening, probing and negotiation skills - interpersonal skills are essential. Demonstrated ability to exercise judgment skills required in dealing with moderately complex situations. Minimum of 1-2 years of credit card and/or financial experience 1-2 years Customer Service experience an asset. Recoveries/chargeback experience within the financial services sector Association rules and regulations TS2/TCS knowledge considered an asset."

"Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time - Work from Office Hours of Work: Monday - Sunday 7:00am - 7:00pm EST Department: President's Choice Financial Rate of Pay: Responsibilities: Provide exceptional customer service while responding to all inbound/outbound inquiries including, but not limited to; general inquires, chargeback cases, fraud cases, and online disputes. Respond to cardholder requests for information pertaining to the status of their dispute/fraud claim as it progresses through the case lifecycle. Effectively analyze and process Fraud/Dispute cases using the TDR case management system, while ensuring all internal service levels are met. Responsible for all phases of the chargeback lifecycle in accordance with the Association Rules and Regulations. Proactively manage and investigate potential fraud cases. Process system generated Retrieval requests ordering Cardholder initiated supporting documentation where appropriate. Process cardholder and non-cardholder-initiated disputes for monetary recovery to the cardholder or financial institution in the First Cycle Chargeback. Respond to all merchant challenges and assessing next steps in the Second Cycle Representment Challenge merchant rebuttals to continue the recovery process in the Third Cycle Chargeback Decisioning Pre-arbitration, Case Filing and Good-faith Collections Maintain a thorough understanding of all the Association Rules and Regulations and communicate to cardholders on such matters. Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team. Report on each fraud type as required. Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by the client, and requirements and controls in relation to PCI compliance standards. Proactively manage and investigate potential fraud cases. Analyze data and utilize tools and resources to perform trending analysis in relation to fraud cases. Outbound contact with cardholders to verify the validity of the transaction or non-monetary activity where applicable. Co-operate with law enforcement agencies. Report customer feedback by adhering to established escalation matrix. Remain tactful and composed when handling conflict and stressful situations while maintaining high level of customer service and retaining goodwill. Mentor new employees on procedures and systems related to chargeback lifecycle. Adhere to Quality Standard Guides defined by the client. Adhere to requirements and controls in relation to PCI standards. Adhere to all service level agreements outlined by the client. Actively participate in team meetings, one on ones and coaching. Adhere to the NTT DATA Code of Conduct and NTT DATA Credit Card Standards. Requirements: Demonstrated analytical and problem-solving skills. Proficient in Microsoft Suite Applications. Excellent communication skills Personal qualities shall include adaptability, flexibility even-temperament, focused and reliability. Willingness to pursue continuous learning and self development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Demonstrated ability to implement change efforts. Excellent communication skills in English (listening/verbal/written) with emphasis on active listening, probing and negotiation skills - interpersonal skills are essential. Demonstrated ability to exercise judgment skills required in dealing with moderately complex situations. Minimum of 1-2 years of credit card and/or financial experience 1-2 years Customer Service experience an asset. Recoveries/chargeback experience within the financial services sector Association rules and regulations TS2/TCS knowledge considered an asset."

"Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time - Work from Office Hours of Work: Monday - Sunday 7:00am - 7:00pm EST Department: President's Choice Financial Rate of Pay: Responsibilities: Provide exceptional customer service while responding to all inbound/outbound inquiries including, but not limited to; general inquires, chargeback cases, fraud cases, and online disputes. Respond to cardholder requests for information pertaining to the status of their dispute/fraud claim as it progresses through the case lifecycle. Effectively analyze and process Fraud/Dispute cases using the TDR case management system, while ensuring all internal service levels are met. Responsible for all phases of the chargeback lifecycle in accordance with the Association Rules and Regulations. Proactively manage and investigate potential fraud cases. Process system generated Retrieval requests ordering Cardholder initiated supporting documentation where appropriate. Process cardholder and non-cardholder-initiated disputes for monetary recovery to the cardholder or financial institution in the First Cycle Chargeback. Respond to all merchant challenges and assessing next steps in the Second Cycle Representment Challenge merchant rebuttals to continue the recovery process in the Third Cycle Chargeback Decisioning Pre-arbitration, Case Filing and Good-faith Collections Maintain a thorough understanding of all the Association Rules and Regulations and communicate to cardholders on such matters. Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team. Report on each fraud type as required. Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by the client, and requirements and controls in relation to PCI compliance standards. Proactively manage and investigate potential fraud cases. Analyze data and utilize tools and resources to perform trending analysis in relation to fraud cases. Outbound contact with cardholders to verify the validity of the transaction or non-monetary activity where applicable. Co-operate with law enforcement agencies. Report customer feedback by adhering to established escalation matrix. Remain tactful and composed when handling conflict and stressful situations while maintaining high level of customer service and retaining goodwill. Mentor new employees on procedures and systems related to chargeback lifecycle. Adhere to Quality Standard Guides defined by the client. Adhere to requirements and controls in relation to PCI standards. Adhere to all service level agreements outlined by the client. Actively participate in team meetings, one on ones and coaching. Adhere to the NTT DATA Code of Conduct and NTT DATA Credit Card Standards. Requirements: Demonstrated analytical and problem-solving skills. Proficient in Microsoft Suite Applications. Excellent communication skills Personal qualities shall include adaptability, flexibility even-temperament, focused and reliability. Willingness to pursue continuous learning and self development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Demonstrated ability to implement change efforts. Excellent communication skills in English (listening/verbal/written) with emphasis on active listening, probing and negotiation skills - interpersonal skills are essential. Demonstrated ability to exercise judgment skills required in dealing with moderately complex situations. Minimum of 1-2 years of credit card and/or financial experience 1-2 years Customer Service experience an asset. Recoveries/chargeback experience within the financial services sector Association rules and regulations TS2/TCS knowledge considered an asset."

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Overview Job Description The Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers. Responsibilities Perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders Design solutions in which basic best practice knowledge is applied with minimum oversight from senior team members Compose and deliver documentation outlining requirements for building the solution with minimum oversight from senior team members Demonstrate the configured solution or prototypes of the solution Design and build solution including configuring application development tools Test the configured solution and ensure solution is functioning as designed; resolve any issues in a timely manner Compose training materials and conduct training sessions for customer Develop plan for migration of configured solution into production environment and support customer throughout migration process Transition key information to the technical support team to ensure continued successful support of customer Define upgrade plans and execute upgrades of the software to newer versions Participate in infrastructure conversations to define proper system infrastructure needs based upon the customer's technology landscape with oversight from experienced team members Estimate design and configuration effort based on approved requirements Maintain awareness of project budget scope and timeline and effectively communicate issues with project managers and senior team members Minimum Qualifications Bachelor's Degree or equivalent Knowledge of scripting system architecture or relational databases Able to thrive in a fast paced deadline driven environment Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience Good at investigating situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality information Organized and experienced at successfully multi-tasking Good collaboration skills applied successfully within team as well as with other areas Self-motivated with the ability to manage projects to completion with oversight Demonstrated ability to use sound judgment and appropriately escalate issues for guidance Average travel requirements for this job is 30% annualized yet unique circumstances with customers may require more travel. Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job What you will be doing Perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders Design solutions in which basic best practice knowledge is applied with minimum oversight from senior team members Compose and deliver documentation outlining requirements for building the solution with minimum oversight from senior team members Demonstrate the configured solution or prototypes of the solution Design and build solution, including configuring application development tools Test the configured solution and ensure solution is functioning as designed; resolve any issues in a timely manner Compose training materials and conduct training sessions for customer Develop plan for migration of configured solution into production environment and support customer throughout migration process Transition key information to the technical support team to ensure continued successful support of customer Define upgrade plans and execute upgrades of the software to newer versions Participate in infrastructure conversations to define proper system infrastructure needs based upon the customer's technology landscape with oversight from experienced team members Estimate design and configuration effort based on approved requirements Maintain awareness of project budget, scope and timeline, and effectively communicate issues with project managers and senior team members What will make you successful Bachelor's Degree or equivalent Knowledge of scripting, system architecture or relational databases Able to thrive in a fast paced, deadline driven environment Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience Good at investigating situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality information Organized and experienced at successfully multi-tasking Good collaboration skills, applied successfully within team as well as with other areas Self-motivated with the ability to manage projects to completion with oversight Demonstrated ability to use sound judgment and appropriately escalate issues for guidance Average travel requirements for this job is 30% annualized, yet unique circumstances with customers may require more travel. Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job