Employee Relations Specialist

Marsh McLennan is seeking candidates for the following position based in the Mumbai Office

This is a hybrid role that has a requirement of working at least three days a week in the office.

Lead Specialist – Employee Relations

What can you expect?

This position is for a professional individual contributor in Employee Relations who works independently with minimal supervision. The ER Specialist assists and works closely with ER Leaders on the creation and continuous development of country colleague guides, offer document templates and all other HR documents including scripts, letter templates, process documents, and guidance material. This position is responsible for document handling on a regional scale, which will include collation of documents on a regional basis, and comparing templates across businesses with an aim to driving consistency where possible. The ER Specialist serves as a crucial liaison point for HR Managers, People Partners and other HR COEs, including TA and HRS, on template and document version control.

Your key role will be to:

• Design, implement and monitor human capital programs and policies including total rewards, talent management and talent acquisition
• Anticipate and plan for long-term people-related needs and trends.
• Ensure current employees have the necessary skills for future requirements
• Maintains HR information systems
• Assist and work closely with ER Leaders on the creation and continuous development of country colleague guides, offer document templates and all other HR documents including scripts, letter templates, process documents, and guidance material.
• Handle documents on a regional scale, which will include collation of documents on a regional basis, and comparing templates across businesses with an aim to driving consistency where possible.
• Serve as a crucial liaison point for HR Managers, People Partners and other HR COEs, including TA and HRS, on template and document version control.

We will count on you to:

• Develop, oversee and implement policies and procedures related to employee relations.
• Implement and clarify policies (e.g., leaves of absence, severance and pay plans) and ensure compliance with employment laws.
• Provide day-to-day support and advice to human resources teams and line management including terms and conditions of employment, employee counseling, grievances and disciplinary actions
• Perform standard government reporting as well as the production and distribution of affirmative action plans.
• Partners with TA, TA Ops, HRS, HRMs and PPs to ensure most up to date HR templates are being used
• Works with various internal stakeholders on HR projects requiring document management and ER input
• Partners with India ER Leader to develop training on specified ER topics and assists with delivering training to HR and managers
• Assist ER Leader with creation and continuous development of colleague guides to reflect statutory, policy and regulatory updates, including liaising with internal stakeholders to publish updated copies on Colleague Connect and SharePoint
• Assist in creation of HR documents including scripts for HR and managers, letter templates, Colleague Guides and other process documents as directed
• Carry out various document management tasks including updating Access database records, conversion of .pdf to word, redactions, and collation of evidence for tribunal matters
• Responsible for tracking ER work

What you need to have?

• Graduation / post-graduation in any stream
• Minimum 6 years’ experience in HR with at least three years employee relations
• Experience in creating and editing HR documents including scripts, letter templates, process documents, and guidance material.
• Knowledge of Labour Laws and experience in managing employee grievance
• Experience in policy design / Policy updation
• Able to work on multiple projects simultaneously
• Excellent project management and organizational skills
• Strong communication and writing skills
• Strong editing skills
• Excellent Microsoft Office package skills
• Works independently with minimal supervision
• Works on projects/processes
• Problems faced are difficult and sometimes complex
• Works with others within and outside of the job function regarding approach and procedures

What makes you stand out?

• Well-developed skills and the demonstrated ability to work in a globally matrixed and significantly multi-geography, multi-cultural offshore service delivery environment
• Exceptional Communication Skills
• Strong Business acumen
• Executive presence that conveys composure and confidence in all situations
• Strong analytical, research and problem-solving skills, attention to details

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $24 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.