Mercer McLennan India .is seeking candidates for the following position based in the Mumbai office. This is a hybrid role that has a requirement of working at least three days a week in the office. Director - First Lines Controls (Marsh IMEA) What can you expect? The incumbent in this role would lead and optimize the effectiveness and efficiency of first line controls across the IMEA region, ensuring robust risk management and supporting the organization’s financial performance. They will partner with the business to develop sustainable, repeatable capabilities that enhance service standards and execution. Analyze and review data, tools, processes, and operational standards to manage risk effectively. Represent IMEA on global forums, providing insights and escalation as needed. We will count on you for the following: Risk Management & Controls Oversee risk in the First Line, fostering a culture of risk awareness. Lead regional initiatives such as Operational Resilience, providing senior management with oversight through deep dives into focused risk areas. Act as a risk advisor, ensuring risks are identified, quantified, and mitigated in line with centrally defined methodologies. Review, monitor, and enhance controls to ensure ongoing effectiveness. Regulatory & Compliance Collaborate with Second Line to ensure compliance with regulatory and group requirements, maintaining appropriate evidence. Support regulatory consultations, ensuring understanding of implications and implementation. Participate in major regulatory projects impacting the business. Embed policy, procedural, and regulatory changes within the business, including testing where appropriate. Provide updates to senior leadership on the regulatory environment and required actions. Proposition Governance Oversee proposition governance across all Marsh business segments. Escalate issues to senior leadership as appropriate. Stakeholder Engagement & Reporting Provide proportionate management information to the IMEA SteerCo to support performance management against risk appetite and strategic objectives. Propose and conduct deep dives into specific risk areas, reporting findings to the SteerCo and IMEA Risk Committee. Act as a conduit between the business and Second Line, reporting to the IMEA President and matrix reporting to the Global Head of First Line Controls. Represent IMEA on internal global forums, including management reporting and issue escalation. What do you need to have? Minimum 15 years’ experience overall Proven expertise leading strategic governance within a dynamic, matrixed organization. Ability to translate technical risk and control knowledge into operational practices. Knowledge of insurance broking / intermediary processes is advantageous. Demonstrated ability to develop and execute strategic vision and objectives. Strong relationship management skills across all organizational levels. Effective communicator with influencing skills. Understanding of operational excellence principles. Strong analytical and quantitative decision-making skills. Commercial mindset with project management experience. Excellent verbal and written communication skills. Skills & Competencies Leadership in governance and risk management. Stakeholder engagement and relationship building. Regulatory and compliance expertise. Analytical and problem-solving skills. Strategic thinking and planning. Project management proficiency. Effective communication and influencing skills. Why join our team? We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
We are seeking a talented individual to join our Career business at Mercer. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager – Operations Management Grade - E What can you expect? Mercer is the global leader for trusted human capital services and products. The primary responsibility of the team is to support Career product portfolio managers in creating insightful, data-driven presentations and dashboards. We ensure operational excellence by centrally managing support tasks for all portfolio managers. Our commitment to delivering exceptional value is evident in projects that empower portfolio managers to make impactful product decisions in the market. By creating insights and presentations for senior leaders within the Career Delivery organization, we enable leadership to make informed decisions and deliver impactful messages, significantly contributing to the success of the organization. This position manages experienced professionals who exercise latitude and independence in managing day-to-day Operations. We will count on you for: Ensuring financial operational fitness creation of consistent cost allocation models across Career delivery teams Helping the markets to take decisions on cost approvals by providing them complete picture at one place for all the work done by different Career delivery teams Enhanced profitability insights for portfolio owners to take informed decisions on products, scoping, investments and divestitures Cultivate strong relationships among the team to understand the business and develop insightful solutions Enhance financial management and decision-making through accurately reflecting expenses One team approach! centralised management of tasks involving major decisions like expenses. Aiding the Career Delivery teams to manage the transitions effectively by ensuring timely head count approvals Create insightful presentations for leadership showcasing Career Delivery capabilities and opportunities Identify opportunities for collaboration with teams to enhance the visibility on profitable and cost intensive products Our Core Activities Create content and presentations for leadership visits and markets Monthly capacity planner for all the portfolios and support teams Centralized stakeholder feedback management for product portfolio teams Work on add to head count requests and approvals for entire Career Delivery teams Manage annual financial budgeting exercise centrally for all Career Delivery teams working closely with finance team Creation of monthly newsletter for the internal team Maintain the Career delivery sharepoint site and ensure its updated during all times Maintain and dashboard the monthly internal KPI metrics for all the product portfolio teams Work closely with internal teams to understand their needs and try to create solutions that are more outward looking What you need to have: Graduation / Post-graduation in any stream Minimum of 8 years’ experience in a large professional organization Excellent Word, Advanced Excel skills Intermediate PowerPoint skills Exceptional communication skills, both verbal and written Experience of managing stakeholders expectations Negotiation skills, attention yo detail, Research and problem solving Knowledge on Quality tools like Six Sigma, Lean and Kaizen are good to have. Working knowledge of workflow tools - JIRA What makes you stand out? Exceptional Communication Skills Expertise in data interpretation, visualization interpretation presentation, tools like Power BI/Tableau Strong analytical & networking skills Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Marsh McLennan is seeking candidates for the following position based in their Mumbai Office This is a hybrid role that has a requirement of working at least three days a week in the office. This is an Individual Contributor role. Associate Director - Transitions - Grade F No. of Open roles - 1 What can you expect? Manage end-to-end transitions to GCC from across regions and businesses or handle projects for new process / technology implementation Create transition / project plans and maintain complete documentation to capture and deliver process performance and success criteria Provide complete transparency and visibility to the senior leadership on the transition / project journey with risks/issues/challenges being highlighted timely Follow the organization’s transition / project methodology to successfully transition projects with agreed scope, timelines and quality Own, govern and enhance the transition / project methodology, as required Work closely with senior stakeholders to drive transitions, projects & change across the organization High stakeholder management with both onshore and offshore teams throughout the various transition stages Act as a guide and support ‘lite’ transitions managed within business functions Lead special projects and process improvement initiatives for GCC We will count on you to: Manage transition opportunities to create new roles and service offerings for GCC Take accountability for transitions & projects end-to-end and complete them in time & within budget Exhibit strong project and process management skills What you need to have: Graduation/Post-Graduation PMP / PRINCE2 certification is preferred 10 to 15 years of experience in leading end-to-end process migrations & other transitions, program management and change management Experience working with global stakeholders and cultures Excellent stakeholder management, communication, negotiation and coaching skills What makes you stand out? MBA from a premier business school End-to-end experience leading transitions and transformational initiatives Domain knowledge in the Insurance space Latest project management practices and industry trends Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.