Job
Description
IT Development & Integration System Integration Responsibility Handling and Managing to book Business of 3438 Cr GWP for the Financial Year with Appr 28 Lakh NOP with 62 OEM Tie up and 3800/- NON-OEM IMD through IT integration and 33% of GWP Growth target for this Year for which systems needs to be monitored & IT development needs to be handled. Handling and Managing requirement of 62 OEM tie up. 25 Pvt Car Tie with Big Manufactures like Maruti, Hyundai KIA and premium Car Segment BMW, Mercedes, Audi, Porsche & Land rover ,16 TW tie up with Big Manufacture Like Hero, TVS, Royal Enfield ,13 CV tie up & 6 EW tie up New & Change Requirement – Webservice Integration OEM API – Policy Issuance Identifying Business Needs: Work closely with OEM & Internal stakeholders to understand their needs and identify areas for improvement within the Process Analyzing Processes: Analyzing existing business processes to identify inefficiencies and recommend solutions to enhance productivity and profitability. Documenting Requirements: Document preparation for business requirements and ensure they are clearly communicated to the technical teams. Development Monitoring -Encompasses the entire development lifecycle, from planning and development to deployment and operations. to track a real-time view of the status of applications services development, Business Requirements Document (BRD)- Creating a Business Requirements Document (BRD) with Project Scope -Clearly outline what the project will and will not include in align with business goals. User Acceptance Testing (UAT) -Define the scope, objectives, and criteria for UAT to the UAT team for Alpha Testing Β Testing. Feedback and UAT Sign-off: Collect feedback from users, fix any issues, and obtain formal approval for Production movement. NRCR Calls – Ensuring all New requirement calls are raised on time and share with IT for Development on time. UAT Delivery - Ensuring all UAT of New requirement calls are completed on time with minimal Error post deployment. Process, Product & Regulatory Training and Awareness -Ensure that all team members are aware of compliance requirements and their importance. Conducting virtual on the latest regulations changes updated in various Portals. Leverage Technology: Utilize tools and software that can help manage Business requirement to be ahead of competitor efficiently. These tools can streamline documentation, traceability, and reporting Claims Integration – Claims integration independent of policy journey is crucial for maintaining long-term business relationships with OEMs and enhancing customer satisfaction. It helps uphold the BAGIC brand image and increases business penetration at dealerships . OEM & EW – OME & EW Claims integration needs to be initiated for all OEM & EW partners in a Separate platform in coordination with Core Claims team. Need Assessment: Identifying, documenting, and managing the needs and requirements of OEM & EW partner to ensure the Claim integration project’s Project Oversight -Encompasses the entire development lifecycle, from planning and development to deployment and operations. to track a real-time view of the status of applications services development, Beta Testing -Define the scope, objectives, and criteria for UAT to the UAT team for Alpha Testing Β Testing. End User Testing: Collect feedback from users, fix any issues, and obtain formal approval for Production movement. Quality Assurance –Defect, Gap or need base Requirement details to be shared with Core IT on time for Development on time. Address Glitches – Validation testing of all requirement to be completed on time with minimal Error post deployment Maintaining System Availability and Stability –IT Digital Assets Accessible to OEM/Partner Managing System Stability of all IT digital assets accessible to OEM/Partner with more than 5 lakh of unique Transection happening monthly performance for 62 OEM tie up 25 Pvt Car Tie with Big Manufactures like Maruti, Hyundai KIA ,16 TW tie up with Big Manufacture Like Hero ,TVS ,Royal Enfield ,13 CV tie up & 6 EW tie up which resulted in booking of Business of 3438 Cr GWP for last Financial Year with 28 Lakh NOP with 33% Growth target for this Year which need to monitor that systems are up and running. Monitoring and Alerts: Implement monitoring tools to continuously track system performance and receive alerts for any anomalies. This helps in early detection and resolution of potential problems. Capacity Planning: Regularly assess and plan for future capacity needs to avoid performance bottlenecks. This includes scaling resources as needed to handle increased demand Monitoring network performance- Continuous monitoring of network performance is essential to detect and address issues promptly. This involves tracking traffic patterns, bandwidth usage, and identifying potential bottlenecks to ensure the network operates at its optimal capacity. Troubleshooting – Assist support team in Proficient troubleshooting to minimizes downtime and preserves network performance, directly impacting the productivity and success of an organization. Bug Calls - Identify the Issue and to gather as much information as possible about the bug. What are the symptoms? When does it occur? Are there any error messages? and develop a fix Sub channel Project Handling Motor Dealer has 5 Vertical – MIDS – Other NTU- TW – CV-Affinity and EW Mapped to Other NTU. Stakeholder Management - Engaging with stakeholders to align their expectations with project outcomes. Vision Setting: Defining the long-term vision and goals for each vertical in terms of process & system development. Innovation: Staying updated with the latest technology trends and integrating them into the projects as per Subvertical requirement. Process Optimization - Continuously evaluating and improving processes to enhance efficiency. Training and Development - Organizing training sessions to keep the team updated with the latest development in the various platform of policy issuance. System Development: Overseeing the development and implementation of the requirement given to IT and solutions. Project OEM IT Partner Vendor Management Handling Managing IT development vendors to ensure smooth operations and successful project outcomes. Documentation: Ensure integration document are well-documented, legally binding and Make sure contracts comply with relevant laws and regulations. Conflict Resolution: Address any issues or conflicts promptly to maintain Quick time fixation of the hiccups during development. Performance Monitoring: Define key performance indicators (KPIs) to measure vendor performance. Security: Ensure vendors adhere to your organization’s security policies and protocols to protect sensitive data. Process Optimization: Continuously evaluate and improve vendor management processes. Innovation - Encourage vendors to bring innovative solutions to the table & Explore new partners from time to time to bring in fresh perspectives. Contingency Planning: Making contingency plans in place to handle any disruptions in vendor services Audit & Analytics Compliance: Prepare and present impact analysis reports for proposed new technology initiatives for to the function head. Operational Audits: Prepare a root-cause analysis report for system issues that are highlighted. Fixation - Monitor the implementation of recommendations and ensure that corrective actions are taken. Data Analytics: Using analytical tools to identify patterns, anomalies, and trends in data Data Integrity: Ensuring the accuracy, completeness, and reliability of data processed by IT systems Regulatory Changes: Monitor and ensure compliance with regulatory requirements as stated by IRD. Manuals Preparation: Maintain clear documentation of processes, responsibilities, and workflows to avoid confusion Security: Evaluating the security measures in place to protect data and systems from unauthorized access and cyber threats Mentorship: Providing guidance and support to pan India subchannel team members, helping them to understand various platform of Policy issuance and process. Show more Show less
