Deputy General Manager

Position: Deputy General Manager – Quality (Automotive OEM)

CTC Range:

Experience:

Role Objective:

Quality Function

Key Responsibilities:

1. Quality Leadership & Strategy

• Lead the end-to-end

  Quality Management function

  across plants and product lines.
• Develop and implement quality systems aligned with

  IATF 16949, ISO 9001, ISO 14001, and customer-specific requirements

  .
• Drive a

  customer-centric culture

  , ensuring quick response and effective resolution of customer concerns.
• Define and monitor KPIs for quality performance — rejection rate, PPM, audit scores, and customer satisfaction.

2. Customer Quality Management

• Act as the primary interface for

  OEM and export customers

  on quality matters.
• Lead customer audits, APQP reviews, and warranty analysis.
• Implement robust systems to address customer complaints through

  root cause analysis (RCA)

  and

  corrective action (CAPA)

  .

3. Supplier Quality & Process Quality

• Oversee

  Supplier Quality Assurance (SQA)

  and ensure adherence to PPAP, FMEA, and control plan requirements.
• Audit and develop suppliers to meet export and OEM quality standards.
• Ensure in-process quality controls, line audits, and adherence to critical-to-quality (CTQ) parameters.

4. Export Quality & Global Standards

• Manage export customer quality systems and documentation as per global standards.
• Drive zero-defect initiatives and ensure compliance with international inspection norms.
• Support new product development for export customers — PPAP, DFMEA, PFMEA, and validation.

5. Continuous Improvement & Quality Tools

• Champion the use of

  Six Sigma, Lean, and Quality Circle initiatives

  to drive improvement.
• Promote use of

  modern quality tools

  – APQP, PPAP, FMEA, SPC, MSA, 8D, 5Why, Poka-Yoke, and Kaizen.
• Implement digital quality systems and advanced analytics for defect tracking and trend monitoring.

6. Team Leadership & Development

• Lead, coach, and develop a team of quality engineers, supervisors, and auditors.
• Build a high-performance culture focused on accountability, problem-solving, and continuous improvement.

Candidate Profile:

• Qualification:

  B.E./B.Tech – Mechanical / Industrial / Production Engineering

• Experience:

  15–20 years of quality management experience in an

  Automotive OEM or Tier-1 supplier

  environment.
• Strong exposure to

  export customers

  , quality audits, and global standards.
• Proven leadership in implementing latest quality tools, managing customer interactions, and driving plant-wide quality excellence.
• Excellent communication, analytical thinking, and team management skills.