Data Analyst - Tableau & Analytics - GCS Opex CoE

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Function Description:

Global Commercial Services (GCS) is the global leader in providing payments & financing solutions for Small, Medium and Large businesses.

To ensure we keep on the forefront of the dynamic commercial payments landscape, the GCS Strategy, M&A and Alliances team is charged with defining the long-term business objectives, setting businesses priorities, and driving strategic growth opportunities to accelerate revenue growth. The Opex CoE team is passionate about providing a consistent & standardized Financial/Op Ex reporting mechanism for GCS leaders, enabling timely identification of risks and opportunities and agile reinvestments across the organization.

Purpose of the Role:

This role will support GCS Opex CoE team in driving consistent Opex reporting leveraging Tableau Dashboards. The candidate will lead in optimizing the Opex reporting processes through continuous automation and digitization.

Responsibilities:

• Design, develop and deliver Tableau Dashboard solutions to weave a story with available data – Keeping in mind the objective behind the visualization and different ways the data should be looked at to infer insights!
• Lead publishing of detailed Opex results (Financial and Headcount view) within GCS Opex Dashboard for Sr. Leadership
• Connect data from different sources into the visualization tool e.g. flat files, internet, database connections
• Ensure that all deadlines are continually met, and adequate controls are maintained over the processes to ensure integrity of the information
• Drive process transformation through innovation and automation
• Perform root cause analysis on any technical issues faced during process run
• Collaborate with multiple stakeholders across Finance, GCS Business Partners and internal teams to drive optimal output and deliver efficient reporting capabilities
• Ensure controls & risk governance with evolving AXP Control framework
• Flexibility to operate across different time zones and shifts

Minimum Qualifications:

• Good analytical and problem-solving skills
• Data Interpretation, visualization and reporting
• Hands-on experience with Tableau Desktop Certified Professional, Tableau Developer, Tableau Prep
• Ability to handle high pressure environment with aggressive deadlines while balancing long term / short term impacts and multiple priorities and customers
• Ability to manage time and effectively prioritize multiple tasks to meet tight deadlines
• Collaborate well with stakeholders spread across different geographies
• Ability to learn quickly and work independently with complex, unstructured initiatives

Technical Skills:

• Strong proficiency in Tableau Desktop/ Power BI for building Dashboards and Reports
• Ability to optimize queries, data extracts and dashboard performance for large datasets
• Knowledge of programming Languages (SQL, Python) for advanced analytics & Tableau integration
• Understanding on how to leverage Big Data platform for sourcing, extracting data requirements for various data analytics needs

Past Experience:

• 2-3 years of experience in Tableau Dashboard /Power BI & Data Analytics processes

Academic Background:

• B. Tech, Data Analytics/Data Science masters in Business Analytics/ Economics (with proven Data Visualization experience)

Preferred Qualifications :

• Basic understanding of financial domain

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.