Data Analyst II

Primary Responsibilities

• Collaborate with other departments to identify and resolve data discrepancies and ensure data accuracy.
• Operationalize Master Data maintenance and support.
• Maintain and manage customers/accounts and Products/SKUs in SAP, Oracle, Microsiga, ePIM, eDAM and SFDC.
• Maintain master data to support interfaces such as Titan Platform, SFDC, etc.
• Maintain and understand region-specific data settings and processes.
• Analyze and maintain accurate data within our organization's systems, ensuring data integrity and compliance with policies and procedures.
• Create and maintain data quality rules. Train and mentor junior teammates around processes.
• Validate master data create/change requests are complete and adhere to global and regional compliance standards.
• Support data audit teams (Internal & External).
• Incorporate SAP, ePIM, eDAM and SFDC data management into the central organization.
• Support business initiatives by rationalizing and standardizing master data. Communicate with internal stakeholders to resolve any data-related issues.
  

Responsibilities

• Manage Data Quality exception report actions.
• Play a pivotal role in driving change management initiatives and engaging in negotiations with key stakeholders to ensure the consistent maintenance of data quality.
• Perform data profiling. Support ad hoc data requests and assist with data analysis projects.
• Remediate compliance data quality issues in Master Data accounts found via DQ exception reports coming from the Data OpEx team or reported ad hoc by business users.
• Create and maintain standard work job aides for GBE/Regional master data standards.
• Develop and implement strategies to improve data quality and ensure timely and accurate data entry.
  

Qualifications

• Bachelor’s degree in computer science, Information Management, Applied Mathematics, or a related field.
• 5+ years of experience in data management or a related field.
• Proficient in advanced Microsoft Excel.
• Experience of working on SAP, SFDC, ePIM, eDAM specially around Master data domain.
• Knowledge of quote-to-cash processes.
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Detail-oriented with strong organizational skills and the ability to work independently.
• Strong problem-solving skills with the ability to think creatively and find solutions to complex data-related issues.
• Strong interpersonal skills and the ability to influence others. Demonstrated ability to collaborate with various people and organizations to develop win/win results.
• Ability to work in a globally dispersed team.
  

We Value

• Experience with data analysis tools (e.g., SQL etc.).
• Experience with anyone of the CRM systems e.g., SFDC.
• Understanding Master Data model and its business impact.
• Experience working with Tableau and/or Power BI as visualization tools.
• Experience working with Collibra for Data Definitions.
• Understanding of best-in-class model and data configuration and development processes.
• Excellent collaboration and negotiation skills.
• Conveys specific, observable, and/or measurable expectations for each assignment and verifies understanding and agreement on deliverables and timeframes.
• Consistently makes timely decisions even in the face of complexity, balancing systematic analysis with decisiveness.
  

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