Job
Description
Assistant Manager - Cybersecurity Awareness and Education/Phishing Drill—Deloitte Support Services India Private Limited Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Work you’ll do The Cybersecurity Awareness and Education/Phishing Drill Senior Analyst role is responsible for managing the development and delivery of engaging content and activities to raise cyber awareness across all Deloitte geographies worldwide. This role supports the Global Phishing Drill Service to reduce and mitigate human cyber risk at Deloitte. The role requires a strong understanding of Deloitte’s cybersecurity policies, compliance standards, human-related cyber risks, marketing and engagement, and cybersecurity strategic goals. The candidate is capable of effectively communicating and influencing Deloitte culture to improve cybersecurity hygiene and best practices for all 450,000+ Deloitte professionals worldwide. Create and configure phishing drills, messages, and landing pages, as well as awareness messages to be displayed following the drills Assist local teams with training and awareness initiatives Assist the Service Lead and Owner with stakeholder engagement and governance Organize the scheduling of the various drills during multiple time zones Operate phishing simulation platforms, ticketing systems and reporting tools Execute phishing drills on schedule for the Deloitte member firm network Monitor the campaign and raise risks and issues to Service Lead Provide phishing drill data and reports to the local points of contact Draft, review, and analyze the behaviors and patterns for the annual phishing global drill report Gather information from local points of contact or Deloitte Global on employee information (including email addresses) needed to execute phishing campaigns Share campaign results with local points of contact and relevant Deloitte Global stakeholders Analyze feedback from the member firms on employee reactions to the phishing drill campaigns and provide support to member firms as requested Work with the Global Cyber Culture service team and contacts across geographies and business areas to develop cybersecurity awareness and education plans that mature and improve cybersecure behavioral results. Lead the development and implementation of comprehensive data and analytics to assess the effectiveness of the Global Cyber Culture Service and make recommendations for continuous improvement. Contribute to cross-functional team projects as required. Contribute to the cybersecurity awareness service, coordinating with the Global Cyber Culture network (130+ individuals across 100+ geographies), and managing effective and efficient customer service processes. Qualifications Required: Programming HTML and CSS base experience. Content creation – Creating email excuses, educational content, delivering complete product for a phishing simulation, emails fully branded, correctly formatted for all devices and platforms. Designing social engineering campaigns with email creation and page branding. Designing awareness interventions, particularly on cyber-related topics. Reporting and big data processing. Sound knowledge of business management and information security/cybersecurity strategy and governance. Knowledge information security best practices. Ability to translate technical concepts for non-technical global audiences. 2+ years’ experience in cybersecurity training and awareness, internal communications, corporate communications, marketing, or a related field. Superior writing and editing skills with a proven track record across a variety of audience groups, cultures worldwide, and channels. Experience designing and implementing cybersecurity educational experiences (e.g., interactive e-learnings, micro-trainings, cyber quizzes). Experience in managing vendors relationships. Preferred: Bachelor’s degree in communication, design, marketing, political science fields with knowledge or interest on cyber security. Operational experience with phishing solutions. Tactical knowledge of social engineering and phishing threats, including organizational patterns of behavior. Location: Hyderabad The team At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience. How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305103
