Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Thane
>
the Sleep Company
>
Customer Support Team Lead

Customer Support Team Lead

the Sleep Company

2 - 7 years

4 - 8 Lacs

Thane Navi Mumbai

Posted:1 month ago| Platform:

Apply

Skills Required

Escalation Management Team Handling Attrition Control Bpo Operations Non Voice Process TAT Shrinkage Aht Attrition Email Process KPI Analysis KRA CSAT SLA Management Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role *Customer Support and Customer Satisfaction skills * Analytical Skills and Communication abilities * Technical Support experience * Previous experience in a leadership role * Ability to multitask and prioritize tasks effectively * Knowledge of CRM systems and tools * Problem-solving and conflict resolution skills * Experience in the mattress industry is a plus Venue: #navimumbai The Sleep Company Opposite Digha Station (2 min walk) Krishna Business Park, Plot KX14, Thane-Belapur Road, Ramu Limaje Nagar, Dighe, Navi Mumbai, Maharashtra 400608 Share your cv on yaksha@thesleepcompany.in

More Jobs at the Sleep Company

Quality Control

Bhiwandi

2 - 7 yrs

INR 2 - 4 Lacs

Sleep Company is looking For E-commerce Operations executive

Mumbai

2.0 - 7.0 yrs

INR 4 - 8 Lacs

Sleep Company is hiring For Shopify Developer role

New Delhi, Ahmedabad, Surat

4.0 - 9.0 yrs

INR 14 - 24 Lacs

Retail Sales Executive

Bengaluru

1.0 - 6.0 yrs

INR 2 - 6 Lacs

Administration Executive

Mumbai

1.0 - 5.0 yrs

INR 2 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

the Sleep Company

Consumer Goods / E-commerce

N/A

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Support Team Lead