Role & responsibilities Job Title: Regional Sales Manager Department: Sales & Business Development Industry: Domestic Express Courier / Logistics Reporting To: Director Job Summary: The Regional Sales Manager is responsible for overseeing and driving sales performance across the mumbai region, expanding the customer base, and ensuring consistent revenue growth for domestic courier services. This includes client acquisition, retention, and strategic partnerships with B2B customers like e-commerce, manufacturing, pharma, and SMEs. Key Responsibilities: • Develop and implement regional sales plans in alignment with company targets. • Identify and acquire new B2B customers for domestic courier and express logistics services. • Drive performance through effective KPIs and sales metrics. • Maintain strong relationships with key customers and channel partners. • Monitor market trends, competitor activities, pricing, and propose regional strategy adjustments. • Work closely with operations to ensure service quality and timely deliveries. • Track and report daily/weekly/monthly sales performance and forecasts. • Ensure timely collections and resolve payment issues with clients. • Ensure customer satisfaction and address complaints/escalations proactively. KPIs / Targets: • Monthly/Quarterly Sales Revenue • Client Acquisition & Retention Rate • Regional Market Share Growth • Collections Efficiency • Team Performance Metrics Preferred candidate profile Qualifications: • Bachelors degree in Business Administration / Logistics / Marketing; MBA preferred. • 610 years of sales experience in the courier, logistics, or supply chain industry. • Experience with B2B logistics, e-commerce clients, or enterprise accounts is a plus. • Strong knowledge of regional geography, commercial zones, and industries. Skills Required: • Excellent communication, negotiation, and presentation abilities. • Analytical mindset with a strategic approach to problem-solving. • Target-oriented with a proven track record in achieving and exceeding sales targets. • Proficient in CRM software, Excel, and reporting tools. • Ability to travel extensively within the region.
Role & responsibilities Maintain the general ledger and ensure all financial transactions are accurately recorded. Work closely with other departments to ensure accurate and timely financial information. Support internal and external audits by providing necessary documentation and Information. Maintain accurate records of exports using Tally ERP software Apprehend the closing Journals (like Accruals, Prepayment, Provisions, Payroll) and ensuring the appropriateness of the backups provided Preferred candidate profile Strong understanding of accounting principles and practices Proficiency in Microsoft Excel and other financial analysis tools. Accounting software ( Tally Prime) Excellent verbal and written communication skills.
Role & responsibilities Interact with customers via phone and email to address their inquiries, requests, and concerns in a professional and timely manner. Provide accurate and detailed information about our company services, and shipment delivery update to customers. Assist customers in tracking shipments and resolving delivery issues. Handle customer complaints and provide appropriate solutions or escalate to the relevant department for resolution. Ensure adherence to committed TAT. Prepare monthly performance reports and attend customer review meetings. Collaborate with internal teams to ensure smooth processing for shipment pickups & delivery, and ensure customer satisfaction. Identify opportunities to upsell or cross-sell additional products or services to customers. Preferred candidate profile * Graduation from a recognized university or equivalent. * Fluent in Kannada / Hindi and English, both written and spoken. *Proven experience in a customer service role is preferred. *Excellent communication skills with the ability to actively listen and empathize with customers. *Strong problem-solving and decision-making abilities. *Proficient in using Microsoft Excel and basic computer applications. *Ability to work in a fast-paced and dynamic environment, adapting to changing priorities and customer needs. *Positive attitude, team player, and passion for delivering outstanding customer service.
Role & responsibilities Maintain the general ledger and ensure all financial transactions are accurately recorded. Work closely with other departments to ensure accurate and timely financial information. Support internal and external audits by providing necessary documentation and Information. Maintain accurate records of exports using Tally Prime ERP software Apprehend the closing Journals (like Accruals, Prepayment, Provisions, Payroll) and ensuring the appropriateness of the backups provided Preferred candidate profile Strong understanding of accounting principles and practices Proficiency in Microsoft Excel and other financial analysis tools. Accounting software (Tally Prime) Excellent verbal and written communication skills.