Regional Sales Manager

Role & responsibilities

Job Title: Regional Sales Manager

Department: Sales & Business Development

Industry: Domestic Express Courier / Logistics

Reporting To: Director

Job Summary:

The Regional Sales Manager is responsible for overseeing and driving sales performance across the mumbai region, expanding the customer base, and ensuring consistent revenue growth for domestic courier services. This includes client acquisition, retention, and strategic partnerships with B2B customers like e-commerce, manufacturing, pharma, and SMEs.

Key Responsibilities:

• • Develop and implement regional sales plans in alignment with company targets.
• • Identify and acquire new B2B customers for domestic courier and express logistics services.
• • Drive performance through effective KPIs and sales metrics.
• • Maintain strong relationships with key customers and channel partners.
• • Monitor market trends, competitor activities, pricing, and propose regional strategy adjustments.
• • Work closely with operations to ensure service quality and timely deliveries.
• • Track and report daily/weekly/monthly sales performance and forecasts.
• • Ensure timely collections and resolve payment issues with clients.
• • Ensure customer satisfaction and address complaints/escalations proactively.

KPIs / Targets:

• • Monthly/Quarterly Sales Revenue
• • Client Acquisition & Retention Rate
• • Regional Market Share Growth
• • Collections Efficiency
• • Team Performance Metrics

Preferred candidate profile

Qualifications:

• • Bachelors degree in Business Administration / Logistics / Marketing; MBA preferred.
• • 610 years of sales experience in the courier, logistics, or supply chain industry.
• • Experience with B2B logistics, e-commerce clients, or enterprise accounts is a plus.
• • Strong knowledge of regional geography, commercial zones, and industries.

Skills Required:

• • Excellent communication, negotiation, and presentation abilities.
• • Analytical mindset with a strategic approach to problem-solving.
• • Target-oriented with a proven track record in achieving and exceeding sales targets.
• • Proficient in CRM software, Excel, and reporting tools.
• • Ability to travel extensively within the region.