Customer Relationship Management Manager

🏢 Job Title: CRM Executive – Property / Real Estate 📝 Job Description: We are seeking a dynamic and organized CRM Executive to manage our customer relationships and drive effective communication between our property sales team and potential clients. You will play a key role in tracking leads, maintaining databases, and ensuring an excellent customer experience using our CRM system. 🔑 Key Responsibilities: Manage and maintain the CRM database (e.g., Salesforce, Zoho, HubSpot, or custom real estate CRM) Track and update leads, inquiries, and follow-ups in a timely manner Assign leads to the appropriate sales or property consultants Monitor the sales funnel , and ensure timely communication with prospects Generate and analyze CRM reports for sales and marketing teams Support email campaigns, SMS notifications, and automated follow-ups Work closely with the marketing team to handle incoming leads from ads, portals, and campaigns Assist in post-sales support and customer service follow-ups Maintain data accuracy and ensure all client interactions are recorded Ensure timely reminders and task scheduling for site visits, callbacks, and meetings ✅ Requirements: Bachelor's degree in Business, Marketing, IT, or related field 1–3 years of experience in CRM handling or property sales support Familiarity with real estate sales cycle and customer journey Strong knowledge of CRM tools (Zoho, Salesforce, etc.) Excellent communication and data entry skills Organized, detail-oriented, and capable of multitasking Experience in property portals (like 99acres, MagicBricks, Housing.com) is a plus 🌟 Preferred Skills: Understanding of real estate or property management industry Knowledge of email marketing tools Basic Excel and reporting knowledge 📍 Location: Bangalore 🕒 Job Type: Full-Time | On-site / Hybrid Show more Show less