Customer Relationship Management Manager

As a Customer Relationship Manager at Petroleum Industry located in Gomti Nagar, your role will involve: - Building and maintaining profitable relationships with key clients - Overseeing the relationship with clients - Resolving client complaints quickly and efficiently - Keeping clients updated on the latest trends to increase sales - Meeting with managers to plan strategically - Expanding the client base through upselling and cross-selling - Understanding individual client needs and addressing them - Conducting business reviews using CRM programs - Knowing your competition and strategizing accordingly Qualifications required for this position include: - A bachelor's degree in any stream or a related field - Minimum of 1 year of experience - Excellent interpersonal and communication skills - Proficiency in all Microsoft applications - Superior product knowledge - Team player with leadership skills - Maintain a positive attitude focused on client satisfaction In addition to the base salary of 25,000-35,000 K per month, negotiable based on experience and knowledge, as a CRM, you will also receive incentives based on sales achievement. Candidates are expected to be presentable, well-groomed, and possess good communication skills.,